Square
One
User’s
Guide
Page
62
Product Warranty
Warranty Period - 1 Year
Warranty period without compensation is calculated from the date of purchase, so please be sure to keep a statement indicating the date of purchase
.
If purchase date cannot be confirmed, product warranty period is calculated from 3 months after the product manufacturing date.
Free of Charge Service
Service is provided free of charge for any performance or functional related faults occurring within 1 year of purchase (within product warranty period) under
normal usage conditions
.
Major faults in product quality within 30 days of product purchase will be compensated through an exchange to a new product or cash refund
.
Charged Services
1.
Faults caused by customer negligence.
Faults caused by customer negligence or repair and modification.
Faults caused by repairs performed by persons other than the sales person or service center technician.
Faults and damages caused by dropping after installation.
Faults caused by use of incorrect power or by connecting to malfunctioning devices
.
2.
Faults caused by other reasons such as natural disaster. (i.e. fire damage, salt damage, flood damage).
3.
Service requests for products with no fault will incur service charges, so please make sure you read the user manual before requesting for service. (A separate
guideline will be applied for cases that cannot be repaired)
Make sure to back up important data from Hard Disk Drive as Itian will not be responsible for any damages or loss caused by data loss.
Please contact customer support center or the place of purchase for any product failure
.
