Sprint AIRAVE 2.5+, Troubleshooting Manual

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Tools & Resources
visit sprint.com/airave for complete user guide 17
Resources
In the Box
• Read Me First to get you up and running.
•
This Technical and Troubleshooting Guide.
Online
•
Visit sprint.com/airave for the complete User Guide. There are also community forums
for your AIRAVE 2.5+ on Sprint.com.
•
Ready Now – Visit sprint.com/readynow for additional help to get started on your new device. You’ll find
more information on basic setup, activation, maximizing your device’s performance, etc. Plus, you can
even schedule a personalized one-on-one Ready Now appointment at a Sprint Store near you.
From a Phone
• AIRAVE Technical Support (for activation and technical issues).
Dial
1-866-556-7310
• Sprint Customer Service (general customer service for non technical issues)
Dial
1-888-211-4727
Activating your AIRAVE™ 2.5+ Account
• Your AIRAVE should already be activated at the time of shipping. If, after installation, you find that it is not
activated, please call AIRAVE Technical Support at
1-866-556-7310
.
• Should you need to activate your AIRAVE, you will be asked to provide the following information:
•
Primary Wireless Phone Number
(Account number)
• Account Password
•
MAC ID
of your AIRAVE, found on the sticker affixed to box label or the bottom of the device.