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fREQUENTLy ASKED QUESTIONS
Can I use rechargeable batteries
in the STEALTH™ Radio Locator?
We do not recommend the use of rechargeable batteries with this product.
For best performance, use standard CR123 batteries and change the
batteries regularly.
How old does a dog have to be
before using the STEALTH™ Radio
Locator?
Your dog should be able to learn basic obedience commands such as “Sit” or
“Stay.” The collar transmitter may be too large for dogs under 3.6 kg.
Is the collar transmitter
waterproof?
Yes. It is waterproof and can be submerged in water. When changing the
battery, make sure the battery cover and compartment are free from dirt
and debris.
Can my collar transmitter be used
around salt water?
If the collar transmitter is used in or around salt water, it should be rinsed
with fresh water following each use.
Is the handheld receiver
waterproof?
No. The receiver is water resistant and should not be sumerged in water.
Is the STEALTH™ Radio Locator
capable of multi-dog tracking?
Yes, the STEALTH™ Radio Locator is expandable to a maximum of 9 dogs.
Additional collar transmitters must be purchased separately.
Will I get exactly 16 km of
range with the STEALTH™ Radio
Locator?
The range you get with your STEALTH™ Radio Locator will vary according
to terrain, weather, vegetation, as well as transmission from other radio
devices. To get the maximum amount of range, please refer to the “How the
System Works” section of this guide.
TROUBLESHOOTING
The answers to these questions should help you solve any problem you have with this system. If they do not, please
contact the Customer Care Centre or visit our website at www.sportdog.com. For a listing of Customer Care Centre
telephone numbers, visit our website at www.sportdog.com.
my handheld receiver does
not turn ON.
• Check that the battery is not spent.
• Check that the battery is the correct type (CR123).
• Check that the battery is installed correctly and is aligned with the negative (-) and
positive (+) markings.
• Check that the battery cover is properly closed and the seal is clear of debris.
• Remove the battery for five minutes, reinstall the battery and try again.
my handheld receiver is ON
but there are no sounds or
sounds are weak.
• Check that the volume control is not set to mute by pressing the Volume Button.
my collar transmitter does
not turn ON.
• Check that the batteries are not spent.
• Check that the batteries are the correct type (CR123).
• Check that the batteries are installed correctly and are aligned with the negative (-)
and positive (+) markings.
• Check that battery cover is properly closed and the seal is clear of debris.
• Erase the collar transmitter pairing from the handheld receiver and pair the
devices again.
• If there is a powerful radio transmitter nearby, the collar transmitter may not turn
ON. In this case, move away from the radio transmitter.
my collar transmitter
is ON, but the handheld
receiver is not tracking it.
• Check that the handheld receiver is on the correct channel. Press the Transmitter
Channel Button to change channels.
• Check that the collar transmitter is paired to the handheld receiver.
• Pair the collar transmitter again to the handheld receiver.
Unable to find the location
to the collar transmitter.
The handheld receiver
Tracking Signal Display
does not update while
turning.
• Check that you are holding the handheld receiver properly.
• Large obstacles may distort the signal, or the internal compass may be disrupted
by electromagnetic fields of strong magnets or power lines.
• Find an open, elevated location and try again.
• Recalibrate the internal compass by rotating the handheld receiver in all directions.
my handheld receiver does
not go into Standby mode
even though it is pointed
at the ground.
• Standby Mode has been disabled.
• Turn OFF the handheld receiver.
• Turn ON while holding the handheld receiver in a horizontal position.
my handheld receiver goes
into Standby mode when
pointed downwards. I am
on a high hill and the dog
is somewhere below me.
• Disable Standby Mode by turning OFF the handheld receiver.
• Turn ON while holding the handheld receiver pointing downward.
The Barking Indicator light
is not working though the
dog is barking.
• The
Barking Indicator
requires that the dog is barking at a certain interval and
volume typical of hunting situations.
• Check that there is no dirt between the collar and microphone on the collar
transmitter.
my handheld receiver has
dropped into water.
Do not try to turn on handheld receiver while wet.
• Use a cloth to dry the outside of the handheld receiver.
• Open the battery compartment and remove the battery.
• Dry the battery compartment.
• Once dry, reinstall the battery and turn the receiver ON.
