14
AFTER-SALES SERVICE
BEFORE CALLING THE AFTER-SALES SERVICE
1.
See if you can solve the problem by yourself with the help
of the suggestions given in the
TROUBLESHOOTING
section.
2.
Switch the appliance off and back on again to see if the
fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL
OCCURS, GET IN TOUCH WITH THE NEAREST
AFTER-SALES SERVICE
To receive assistance, call our Splendide Technical Service/
Assistance Department toll-free at 1-800-356-0766
or email us at [email protected].
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the model and serial number of your washer-dryer (this can
be found on the label behind the door)
xxxxxxxxxxxx
• the service number (number after the word Service on the
rating plate that can be found behind the door).
• your full address;
• your telephone number.