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Spitfire_Snom_User Guide_1_10-02-09  

 

Handset / Handsfree / Headset 

 

The 

Snom 820

 supports calls made using the handset or the handsfree 

capability. During a call, it is possible to switch between the two modes 
by pressing the Speaker key 

  .  

 

When a headset is connected and the audio output is set to headset by 
pressing

, the handset will treat the headset as the output device for 

calls. 

When a connected headset is the default setting for speaking on the 
phone, which will, for example, normally be the case in a call center 

environment, the 

  key is used to accept incoming calls. 

 

 

Call Diversion 

 

All kinds of call diversions can be set, changed, and deactivated in the 

menu item “Call Forwarding”. Press the Menu button, select Call Features, 

select Call forwarding. (Short cut: Menu, 2, 1) 

 

Setting and Turning on Call Forwarding 

 

 

Forward All: Forwarding all incoming calls to the number of the 
phone, extension or mailbox specified as this function’s target. 

 

 

 

 

 

Press Menu key. 

 

Press 2 Call Features. 

 

Press 1 Call Forwarding. 

 

Press 1 Forward All. 

 

Press 2 Target when Forwarding. 

 

Type number 

 

Press

 

Press 1 Enable Forwarding. 

 

Press 

to show “Yes” on display. 

Summary of Contents for SNOM 820

Page 1: ...ransfer 6 Transfer to voicemail 6 Consultation transfer 7 Call Pick Up 7 Call Parking 7 Pick up parked call 7 Pick up specific parked call 7 Conference 7 Mute Un mute 8 Do Not Disturb DND Mode 8 Adjus...

Page 2: ...phone number Typing in letters and digits by pressing the keys repeatedly similar to a mobile phone etc The Call Indication LED 2 Blinks red rapidly when call is coming in Glows red steadily and brigh...

Page 3: ...he line Line Keys 3 Blinks green slowly when call is on hold on the line The Message LED 11 glows red when new message on mailbox To cancel actions or input use the CANCEL key 10 The ENTER key 8 confi...

Page 4: ...Spitfire_Snom_User Guide_1_10 02 09 4 Context sensitive symbols...

Page 5: ...to start the call Redial Press the button Select telephone number from a list and Press the button Incoming call When your Snom 820 is called it rings and displays the following screen The call will b...

Page 6: ...call indication LEDs is glowing red You can now Transfer the held call blindly or with prior announcement see page 31 Receive and make calls and put other calls on hold Pick up the held call by pressi...

Page 7: ...rty on hold press 85 You will hear a message informing you that the call has been parked Pick up Parked Call Dial 86 If more than one call parked system will select which call to pick up Pick up Speci...

Page 8: ...phone again LED off DND Mode on off Press key to turn Do not disturb mode on The display will show All incoming calls will be forwarded to the number set in call forwarding or go to voicemail if there...

Page 9: ...will for example normally be the case in a call center environment the key is used to accept incoming calls Call Diversion All kinds of call diversions can be set changed and deactivated in the menu...

Page 10: ...creen Forward when Busy Calls ringing while phone is busy are forwarded to the number of the phone extension or mailbox specified as this function s target Press Menu key Press 2 Call Features Press 1...

Page 11: ...n or mailbox specified as this function s target Press Menu key Press 2 Call Features Press 1 Call Forwarding Press 3 Forward After Timeout Press 2 Target when Forwarding Type number Press Press 3 Cal...

Page 12: ...ontains an internal phone book that can be accessed from the phone s idle state by pressing function key Adding an entry Press function key Select New Item using the navigation button and press Enter...

Page 13: ...es Select Option 2 to change your access code and press to save Select Option 3 to record your name and press to save Select Option 4 to record your personal greeting and press to save When messages a...

Page 14: ...isten in to another extensions conversation provided they have been assigned permission to do so There are three modes 1 Call Barge In Is this mode a tone will be played to both parties to indicate th...

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