Spheros thermo 231, Workshop Manual

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28.04.2010
Spheros Europa GmbH, After Sales
Friedrichshafener Straße 9-11, 82205 Gilching · Tel.+49 (0) 8105 7721 887 · Fax +49 (0) 8105 7721 889
www.spheros.de · service@spheros.de
Technical Information
03-2010
Heater reset after a lock-out and fault analysis
In the context of product quality monitoring and quality analysis we increased note the
submission of control devices which are ok (without any findings) in our plant in
Neubrandenburg.
Against this backdrop, we would like to advice you, that the deletion of saved faults by the
Spheros Thermo Test Diagnosis (ID. 11112249A) will not automatically remove the heater /
control device fault lock-out too.
To remove the heater fault lock-out the related instructions of the appropriate Thermo /
Thermo S Workshop Manual should be considered (see www.spheros.de/Service.Tech-
nische_Dokumente.Heizsysteme.aspx).
In this way you avoid unnecessary disassemblies and the respective effort (working time,
shipment, etc.).
Please note that the removal of the heater fault lock-out shall be accomplished by trained
personnel only. That includes also an investigation of the cause of the heater fault lock-out.
In order to process complaints faster and more efficient, please consider that the control
devices our heaters save the error codes. These codes then can be read out by the Spheros
Thermo Test Diagnosis and saved as text file.
Please attach this text file to your return consignment.
In this manner you support a purposeful and fast error code analysis as well the fault
remedy.