Speedtouch 780 WL, Installation And Setup Manual

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E-DOC-CTC-20060209-0004 v1.0
Chapter 4
Troubleshooting
4.2 LED Diagnostics
LEDs
Following LEDs are available on your SpeedTouch™:
Checking the LEDs
Indicator Name
DSL LED
Internet LED
Ethernet LED
VoIP LED
WLAN LED
LED status Possible solutions
DSL LED is
flashing green or
no DSL LED Your DSL service is unable to synchronise.
Make sure the SpeedTouch™ is plugged into the DSL-
enabled phone line.
Make sure micro-filters are correctly fitted (if not, it is
very likely that your regular telephone service is not
working properly).
Make sure you have the correct SpeedTouch™
variant (ISDN or POTS) according the DSL/phone
service provided to your premises.
If you have previously had a working connection, call
your ISP to check for service outages.
No Ethernet LED No Ethernet connectivity:
Make sure the Ethernet cable(s) are firmly connected
to the 10/100Base-T port.
Make sure you are using the correct cable type for
your Ethernet equipment.
Make sure the Ethernet NIC driver is correctly
installed and enabled on your computer. Power safe
options for the Ethernet NIC should preferably be
disabled.