Spectra PowerBox 100-IoT, User Manual

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Spectra GmbH & Co. KG
vertrieb@spectra.de User Manual
Spectra PowerBox 100-IoT Version 1.1
November 2017
6
Product Warranty Statement
Warranty
Spectra products are warranted by Spectra GmbH & Co. KG. to be free from defect in materials and
workmanship for 2 years from the date of purchase by the original purchaser.
During the warranty period, we shall, at our option, either repair or replace any product that proves to
be defective under normal operation.
Defects, malfunctions, or failures of the warranted product caused by damage resulting from natural
disasters (such as by lightening, flood, earthquake, etc.), environmental and atmospheric disturbances,
other external forces such as power line disturbances, plugging the board in under power, or incorrect
cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, and the product
in question is either software, or an expendable item (such as a fuse, battery, etc.), are not warranted.
RMA
Before sending your product in, you will need to fill in a Spectra RMA Request Form and obtain a RMA
number from us. Please go to
www.spectra.de/RMA to fill in this form. Our staff is available at any
time to provide you with the most friendly and immediate service.

RMA Instruction
 Customers must fill in Spectra Return Merchandise Authorization (RMA) Request Form and
obtain a RMA number prior to returning a defective product to Spectra for service.
 Customers must collect all the information about the problems encountered and note anything
abnormal and describe the problems on the “Spectra Service Form” for the RMA number apply
process.
 Charges may be incurred for certain repairs. Spectra will charge for repairs to products whose
warranty period has expired. Spectra will also charge for repairs to products if the damage
resulted from acts of God, environmental or atmospheric disturbances, or other external forces
through misuse, abuse, or unauthorized alteration or repair. If charges will be incurred for a
repair, Spectra lists all charges, and will wait for customer’s approval before performing the
repair.
 Customers agree to insure the product or assume the risk of loss or damage during transit, to
prepay shipping charges, and to use the original shipping container or equivalent.
 Customers can be send back the faulty products with or without accessories (manuals, cable,
etc.) and any components from the system. If the components were suspected as part of the
problems, please note clearly which components are included. Otherwise, Spectra is not
responsible for the devices/parts.
 Repaired items will be shipped along with a "Repair Report" detailing the findings and actions
taken.
Limitation of Liability
Spectra’s liability arising out of the manufacture, sale, or supplying of the product and its use, whether
based on warranty, contract, negligence, product liability, or otherwise, shall not exceed the original
selling price of the product. The remedies provided herein are the customer’s sole and exclusive
remedies. In no event shall Spectra be liable for direct, indirect, special or consequential damages
whether based on contract of any other legal theory.
Prefaces