Chapter 2. Troubleshooting the RXT150
16
3.
Select
Get Debug Files
. The screen refreshes to show the utility’s description.
4.
Select
Run
. The Get Debug Files Utility screen appears (Figure 2-8).
5.
Select the type(s) of files to download.
6.
Select
Next
. The screen refreshes to indicate that the file or files are ready to
download.
7.
Click on the link to start the process.
8.
In the File Download window that appears, select the location to which you
want to save the file(s), then select
Save
.
This creates a zip file with debug information that you can send to SpectraGuard
support.
If you want to see the debug file information, see
Viewing Debug Files on the
Web Interface
on page 17.
Figure 2-8
The Get Debug Files Utility screen.
