8999070: v3 03/09/2018
Page 9.3 of 9.3 pages
Original instructions (ENGLISH)
Website: www.spearheadmachinery.com
Applicable law may provide rights and benefits to the purchaser in addition to those provided herein.
9.2
How to make a claim
In the event of a warranty claim being made, the process of making a claim will be carried out entirely by your selling
agent. This is an arrangement that exists between Spearhead Ltd and its agents. All claims will be made via the
Spearhead web site.
Qualifying warranty claims can only be made providing the machine has been previously registered with Spearhead by
the selling dealer within 10 days of delivery and installation.
The correct part numbers must be quoted when ordering spares, see section 9.3 below.
IMPORTANT:
Any pumps, motors gearboxes, rams or electric control units fitted to any machine that fails during the
first twelve months of warranty must be returned to us unexamined. Warranty will be rejected if they
have been dismantled. This only applies to the first twelve months of warranty.
9.3
How to obtain the correct spare part numbers
For correct part numbers; either refer to the parts manual specific to the serial number of your machine; which is
supplied in a document holder attached to the machine, or, use the Spearhead on-line parts books. These are
available at
dealerinside.spearheadmachinery.com/partsmanuals/manual.aspx
. You will need to enter the machine
serial number.
