2
3
1.1 Where to put your modem
•
Place the modem on a flat surface and ensure the modem is not covered by
anything and has adequate ventilation at all times.
•
Always keep the back of your modem out of public view as the sticker on the back
of the modem has your WiFi network and password details.
1.2 Optimise your WiFi signal
•
WiFi signal strength and range is dependent on physical and environmental
factors outside of Spark’s control. The following tips will help you optimise your
WiFi signal:
Tips on modem placement:
1. Preparation
1 x
Power Supply
1.3 Equipment check
Let’s check everything is here. You should have:
•
Dense obstacles such as walls, floors, ceilings, hot water cylinders, aquariums etc.
limit WiFi performance and range.
•
Do not place the modem near electronic devices such as microwave ovens,
cordless phones or wireless transmitters like baby or room monitors.
Multi storey
Single storey
1 x
Spark HG659b Modem
1 x
Safety Information
1
Safety Information
This section contains important information about the operation of your device. It also
contains information about how to use the device safely. Read this information carefully
before using your device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so
causes danger or interference with other electronic devices.
Interference with medical equipment
Follow rules and regulations set forth by hospitals and health care facilities. Do not use
your device where prohibited.
Some wireless devices may affect the performance of hearing aids or pacemakers. Consult
your service provider for more information.
Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained
between a device and a pacemaker to prevent potential interference with the pacemaker. If
using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the
device in your front pocket.
Areas with flammables and explosives
Do not use the device where flammables or explosives are stored (in a gas station, oil depot,
or chemical plant, for example). Using your device in these environments increases the risk
of explosion or fire. In addition, follow the instructions indicated in text or symbols.
Do not store or transport the device in containers with flammable liquids, gases, or
explosives.
Operating environment
Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in
these environments may result in circuit malfunctions.
Before connecting and disconnecting cables, stop using the device and disconnect it from
the power supply. Ensure that your hands are dry during operation.
Place the device on a stable surface.
Keep the device away from electronic appliances that generate strong magnetic or electric
fields, such as a microwave oven or refrigerator.
During thunderstorms, power off your device and remove all cables connected to it to
protect against lightning strikes.
Do not use your device during thunderstorms to protect your device against any danger
caused by lightning.
Ideal operating temperatures are 0 °C to 40 °C. Extreme heat or cold may damage your
device or accessories.
Keep the device and accessories in a well-ventilated and cool area away from direct
sunlight. Do not enclose or cover your device with towels or other objects. Do not place the
device in a container with poor heat dissipation, such as a box or bag.
1 x
User Guide
HG659b Modem User Guide
UP AND RUNNING
GO
LET’S
GET YOUR MODEM
•
Do not place the modem in an enclosed space such as a cupboard,
under or behind a desk or large item of furniture.
•
Where possible place your modem up high for better WiFi performance.
•
If you have WiFi coverage issues, you can opt to purchase products such
as WiFi range extenders.
1 x ADSL
Cable (grey)
1 x Voice
Cable (grey)
1 x VDSL
Cable (black)
1 x LAN Ethernet
Cable (yellow)
1 x Fibre Ethernet
Cable (blue)
2 x ADSL Filters
Only for use with ADSL
broadband connection
Important:
If you are running an alternative DHCP server on your network, contact your IT
support specialist before progressing. (DHCP is enabled by default on the Gateway and
this will conflict with your existing DHCP server).
