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1. Go to ‘Settings’ and turn 
on WiFi on your device.

2. Select the WiFi network 
that matches the sticker on 
the back of your modem.

3. Enter the password.

Wait 5 minutes after plugging it all together then check the lights. 

3.1   What do the lights mean? 

 

Power and WAN light should be 

GREEN

 and steady. Internet light and a LAN light (if 

using yellow LAN port) should be 

GREEN

 and blinking. WLAN light should be 

GREEN

 

and steady or blinking (if using WiFi). 

If the lights don’t look like this, and you have waited 5 minutes since plugging it all 
together, look at ‘

Troubleshooting

’ on page 8.

Once the lights are displaying correctly, open a web browser (such as Internet Explorer, 
Firefox, Safari or Chrome) and go to 

spark.co.nz/broadbandsetup

 or any other web 

page to test your connection.

3.2   Access free premium services

As a valued Spark customer, you can access a range of free and exclusive  
premium services including:

1.  Spark Security Suite

 powered by McAfee to protect your computer from 

Internet threats (worth over $95 a year). Available for Microsoft Windows 
computers only. Your free licence allows you to install McAfee on up to  
5 Windows computers.

2.  Get a free Xtra Mail account, 

powered by SMX, New Zealand’s leading  

email security company, with selected Spark broadband plans.

Visit 

spark.co.nz/security

 to find out more.

Don’t forget to register for the Broadband Usage Meter so you can keep track  
of how much data you’ve used at any time during the month. 

Visit 

spark.co.nz/myaccount

 to find out more.

3. Connect to the internet

Tip 1:

 This modem uses both 2.4Ghz and 5Ghz public wavelength bands to transit 

radio signals between the modem and WiFi enabled devices. If you have a device  
(e.g. a premium smartphone/tablet/computer) that displays the 5G network option 
when searching for WiFi network, you can connect to the 5G band at a higher speed 
than the 2.4Ghz band. 

Tip 2:

 If you select the ‘remember me’ or ‘connect automatically’ option your  

device will automatically connect to this WiFi network when you’re in range.

3.4   How to set up guest WiFi access 

You can set up guest WiFi to allow others to access the internet via your modem.  
Check out instructions for your modem at 

spark.co.nz/help

.

3.3   How to connect a mobile, tablet or other WiFi capable device 

After you make sure you can connect to 
the internet via your modem (see previous 
page), then you can connect your other 
devices via WiFi.

SPARK–ABC123

SPARK–ABC123–5G

Secured with WPA/WPA2 

(WPS available)

Secured with WPA/WPA2 

(WPS available)

Power

WAN Internet WLAN

VoIP

LAN1

LAN2

LAN3

LAN4

USB

SPARK–ABC123–5G

a1b2c3d4

Password

Security

Signal strength

Show password

Cancel

Connect

Show advanced options

SPARK–ABC123

SPARK-ABC123 

SPARK-ABC123-5G 

a1b2c3d4

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