ER-‐6 12V OVERLOAD
Problem:
12V (port) current draw over 1A limit
Cause:
Total 12V current drawn by keypad(s), light(s), expansion ports and in pool temp sensor is excessive, 12V power supply is
overloaded, too many LED light bulbs installed, faulty LED light
Solutions:
•
Turn mains power OFF and restart spa to see if problem reoccurs
•
Reduce number of LED lights being installed
•
Systematically unplug lights, in pool temp sensor, keypads and expansion port loads from spa pack (one by one) to
identify faulty part
•
Contact your spa reseller if problem persists
ER-‐8 CTRL FAULT HVS
Problem:
Heater relay is on when it should be off
Cause:
Power surge, periods of low or high voltage, water on spa pack terminal block, relay problem
Solutions:
•
Turn mains power OFF and back ON again to see if spa control recovers from ER8 fault
•
Inspect under spa cabinet for evidence of water leaking onto spa control. If water present, turn mains power OFF and
isolate, then resolve leak, dry up excess water, and allow spa control to dry out before restoring power.
•
Contact your spa reseller if problem persists
ER-‐10 OVER CURRENT
Problem:
Mains (230V) current draw above current limit (C.LMT) detected
Cause:
Accessory devices current draw is too large for the C.LMT setting,
faulty jet pump or air blower drawing excessive current, current limit (C.LMT) settings are not configured to match circuit breaker
rating, load shed (L.SHD) and/or load limit (L.LMT) settings incorrect
Solutions:
•
Turn mains power OFF and back ON again
•
Check operation of each pump => attempt to identify problematic pump or blower causing ER10 to occur
•
Contact your reseller to check controller settings are configured to match available power and circuit breaker rating
HEAT PUMP ERROR CODES
If an optional heat pump is fitted and a heat pump fault condition is detected a warning message is scrolled across the touch pad
LCD every 60 seconds and the heat pump is disabled.
Spa operation will continue however the spa will now heat with the inbuilt SV electric element and there will be no ability to cool
the water. The heat pump warning message will continue to scroll every 60 seconds, and the heat pump will remain disabled until
the mains power is turned OFF and back ON again.
If after resetting mains power the fault condition persists please contact your spa reseller and report the warning message that is
shown. A list of the fault conditions and warning messages are detailed below for reference.
WARNING MESSAGE
DESCRIPTION
“HEAT PUMP AMB”
Ambient thermistor temperature
sensor error
“HEAT PUMP COND”
Condenser thermistor temperature
sensor error
“HEAT PUMP FLOW”
Water flow not detected
“HEAT PUMP LOW P”
Compressor low pressure switch open
“HEAT PUMP HIGH P”
Compressor high pressure switch open
“HEAT PUMP COMP”
Compressor thermal cut out open
“HEAT PUMP EXCH”
Heat exchanger thermal cut out open
SERVICE REMINDER MESSAGES
Certain spa manufacturers will choose to take advantage of the inbuilt service timer reminders available within the SV controller
software. Maintenance reminders such as “SERVICE FILTERS” can be programmed to scroll across the screen every 60 seconds
after a certain time period has elapsed.
If your keypad display begins scrolling a service reminder every 60 seconds this message can be cancelled/reset by pressing the
OK button whilst the service message is scrolling.
