Scorpio
User Guide
72
Warranty
Sound Devices, LLC warrants the items listed above against defects in
materials and workmanship for a period of ONE (1) year from date of
original retail purchase. Users who register their product directly with
Sound Devices Technical Support using the online form or by phone,
will receive an additional ONE (1) year of warranty coverage, extend-
ing the complete warranty period to TWO (2) years from the date of
original retail purchase. In order to extend the warranty coverage
period, registration must be completed within the initial ONE (1) year
warranty period. Products must be purchased through authorized
Sound Devices resellers to qualify for Warranty coverage. Damage
resulting from the opening of a Sound Devices product or attempted
repairs by a non-authorized Sound Devices repair technician will void
warranty coverage.
This is a non-transferable warranty that extends only to the original
purchaser. Sound Devices, LLC will repair or replace the product at
its discretion at no charge. Warranty claims due to severe service
conditions will be addressed on an individual basis.
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE.
SOUND DEVICES, LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SOUND DEVICES, LLC IS
NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING FROM ANY BREACH OF WARRANTY OR UNDER
ANY OTHER LEGAL THEORY. Because some jurisdictions do not permit
the exclusion or limitations set forth above, they may not apply in all
cases.
For all service, including warranty repair, please contact Sound De-
vices for an RMA (return merchandise authorization) before sending
your unit in for repair. Product returned without an RMA number may
experience delays in repair. When sending a unit for repair, please
do not include accessories, including SSD drives, CF cards, batteries,
power supplies, carry cases, cables, or adapters unless instructed
by Sound Devices. Sound Devices repairs and replacements may be
completed using refurbished, returned or used parts that have been
factory certified as functionally equivalent to new parts.
Sound Devices, LLC
Services Repair RMA #XXXXX
E7556 State Road 23 and 33
Reedsburg, WI 53959 USA
Telephone: +1-608-524-0625
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