Wireless Stereo Headset
WI-XB400
Low sound quality
Turn down the volume of the connected device if it is too loud.
Keep the headset away from a microwave oven, wireless LAN device, etc.
Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth
device.
Keep the headset away from a TV.
Switch the Bluetooth connection to A2DP with the connected device when the headset and the transmitting Bluetooth
device are connected via an HFP or HSP Bluetooth connection.
If you connect a device with a built-in radio or tuner to the headset, broadcasts may not be received or the sensitivity
may be reduced. Move the headset away from the connected device and try again.
If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP
Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection.
When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the
singer’s voice, etc.) for the first few seconds after a connection is established.
This is due to the computer specifications (priority on stable connection at the start of transmission and then switches
to priority on sound quality several seconds later) and is not a headset malfunction. If the sound quality does not
improve after a few seconds, press the
(play) button on the headset once during playback. Or use the computer
to establish an A2DP connection. For information on how to establish it on your computer, refer to the operating
instructions supplied with the computer.
5-004-986-11(1) Copyright 2019 Sony Corporation
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