Sony VGN-TZ31MN/N User Manual Download

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177

Troubleshooting

Battery

How do I find the battery charging status?

See

Charging the Battery Pack

(page 27)

When is my computer using AC power?

When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed.

When should I recharge the battery pack?

❑

When the battery level falls below 10%.

❑

When both the battery and power indicators blink.

❑

When you have not used the battery pack for a long period of time.

When should I replace the battery pack?

If the battery power is still low after charging it, the battery pack may be reaching the end of its life and should be replaced.

Should I be concerned that the installed battery pack is warm?

No, it is normal for the battery pack to be warm when it is powering your computer.

Summary of Contents for VGN-TZ31MN/N

Page 1: ...N User Guide Personal Computer V G N T Z s e r i e s ...

Page 2: ...ecting a Power Source 24 Using the Battery Pack 25 Shutting Down Your Computer Safely 32 Using Your VAIO Computer 33 Using the Keyboard 34 Using the Touch Pad 36 Using Special function Buttons 37 Using the Built in MOTION EYE Camera 38 Using the Optical Disc Drive 39 Using the ExpressCard Module 48 Using the Memory Stick Media 52 Using Other Memory Cards 59 Using the Internet 63 ...

Page 3: ...USB Device 97 Connecting a Printer 100 Connecting an i LINK Device 101 Connecting to a Network LAN 103 Customizing Your VAIO Computer 105 Setting the Password 106 Using Fingerprint Authentication 114 Using Trusted Platform Module TPM 122 Setting Up Your Computer with VAIO Control Center 129 Using VAIO Status Monitor 130 Using the Power Saving Modes 131 Managing Power with VAIO Power Management 136...

Page 4: ...N EYE Camera 157 On Handling Floppy Disks 158 On Handling Discs 159 On Using the Battery Pack 160 On Using Headphones 161 On Handling Memory Stick Media 162 On Handling the Hard Disk 163 On Updating Your Computer 164 Troubleshooting 165 Computer 167 System Security 176 Battery 177 Built in MOTION EYE Camera 179 Internet 182 Networking 184 Bluetooth Technology 187 Optical Discs 192 Display 196 ...

Page 5: ...one 201 Mouse 202 Speakers 203 Touch Pad 204 Keyboard 205 Floppy Disks 206 Audio Video 207 Memory Stick Media 209 Peripherals 211 Docking Station 212 Support Options 213 Sony Support Information 213 e Support 214 Trademarks 216 ...

Page 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 7: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Page 8: ...ctively reduce energy consumption For detailed information on the ENERGY STAR Program visit the following Web sites http www energystar gov USA http www eu energystar org Europe This computer is designed based on the ENERGY STAR standards and delivered with the following power saving settings The LCD backlight is turned off automatically after inactivity of about 15 minutes The computer enters Sle...

Page 9: ...to common problems and computer malfunctions an explanation of how to make a backup copy of your data and recover your computer system and sources of support information Instant Mode Provides a guide to use Instant Mode Regulations Warranty EULA and Service Support Contains Sony guarantee conditions safety regulations modem regulations wireless LAN regulations wireless WAN regulations Bluetooth re...

Page 10: ... 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware a...

Page 11: ...VAIO wallpapers Links Click this icon and check out our most popular Sony and Club VAIO Web sites Windows Help and Support Windows Help and Support is a comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer Use the Search feature Index or table of contents to view all Windows Help resources including those that are on the Internet To access...

Page 12: ...se Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find online tutorials about your favorite VAIO software ...

Page 13: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 14: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 15: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 16 About the Indicator Lights page 22 Connecting a Power Source page 24 Using the Battery Pack page 25 Shutting Down Your Computer Safely page 32 ...

Page 16: ... manual due to variations in specifications It may also vary in some countries or areas Front A Num lock indicator page 22 B Caps lock indicator page 22 C Scroll lock indicator page 22 D Built in MOTION EYE camera indicator page 22 E Built in MOTION EYE camera page 38 F LCD screen page 153 G Built in speakers stereo H Keyboard page 34 I Touch pad page 36 J Fingerprint sensor page 114 On selected m...

Page 17: ...al H SD memory card slot page 59 I AV MODE button page 37 J Play Pause button page 37 K Stop button page 37 L Previous track button page 37 M Next track button page 37 N Disc drive eject button page 37 O WIRELESS switch page 65 P Bluetooth indicator page 22 Q WLAN Wireless LAN indicator page 22 R WWAN Wireless WAN indicator 2 page 22 1 Your computer supports both standard and Duo size Memory Stick...

Page 18: ...18 n N Getting Started Back A Battery connector page 25 ...

Page 19: ...Started Right A Optical disc drive page 39 B Manual eject hole page 192 C Optical disc drive indicator page 22 D Substitute drive eject button page 39 E Monitor VGA port page 89 F Power button Power indicator page 22 ...

Page 20: ...C IN port page 24 B Modem port page 63 C Network Ethernet port page 103 D i LINK IEEE 1394 S400 port page 101 E Air vents F ExpressCard 34 slot page 48 G Hi Speed USB USB 2 0 ports page 97 H Security slot Support high full low speeds ...

Page 21: ...21 n N Getting Started Bottom A Air vents B Docking station connector page 81 ...

Page 22: ...When the indicator is off the optical disc media is not being used Hard disk drive Illuminates when data is read from or written to the built in flash memory storage or the hard disk drive 1 Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypa...

Page 23: ...lluminates when the wireless WAN functionality is enabled 1 Your computer is equipped with a built in flash memory storage and or a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration 2 On selected models only Indicator Functions ...

Page 24: ...g the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer into Hibernate...

Page 25: ... is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide the battery pack diagonally along the guide 2 on either side of the battery compartment ...

Page 26: ...computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the computer will n...

Page 27: ...ry pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 29 Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On...

Page 28: ... the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your dat...

Page 29: ... battery care function to reduce battery degradation 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Page 30: ...uter is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward and slide and hold the battery RELEASE latch 2 on the bottom of the computer ...

Page 31: ...31 n N Getting Started 3 Pull out the battery pack slightly rotate it in the direction of the arrow and then slide it away from the computer ...

Page 32: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 33: ...4 Using the Touch Pad page 36 Using Special function Buttons page 37 Using the Built in MOTION EYE Camera page 38 Using the Optical Disc Drive page 39 Using the ExpressCard Module page 48 Using the Memory Stick Media page 52 Using Other Memory Cards page 59 Using the Internet page 63 Using Wireless LAN WLAN page 65 Using the Bluetooth Functionality page 72 ...

Page 34: ...re Functions Fn F2 speaker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the volume level To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lighting intensity press Fn ...

Page 35: ...se pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are written to the primary storage device ...

Page 36: ...ions Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right e...

Page 37: ...ired software You can change the default software options in VAIO Launcher To do so press and hold the AV MODE button to display the setup window Play Pause button Starts or pauses playback of a CD or DVD media or a music video file stored on the built in flash memory storage or the hard disk drive Stop button Stops playback of a CD or DVD media or a music video file stored on the built in flash m...

Page 38: ...e shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place click Start All Programs VAIO Camera Capture Utility and VAIO Camera Capture Utility to start VAIO Camera Capture Utility Click the Camera button to display the Properties window and select the Lo...

Page 39: ...on the optical disc drive If the power supply to the optical disc drive is disabled by VAIO Power Management it will take a while to eject the drive tray Note that the substitute drive eject button is disabled when the optical disc drive is not powered When recovering your system turn on your computer and press the substitute drive eject button on the optical disc drive Insert your recovery disc i...

Page 40: ...he disc clicks into place 4 Close the tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 41: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 42: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Page 43: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Page 44: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Page 45: ...not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play ...

Page 46: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 47: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Page 48: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 49: ...pressCard module from the slot Do not force it in or out of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot ...

Page 50: ...er If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 51: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 52: ...tick media is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 53: ...mpatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick media with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data y...

Page 54: ...f the slot 4 Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick slot 5 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and the contents on the Memory Stick media are displayed If nothing appears on the desktop click Start Computer and double click the Memory St...

Page 55: ...e the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper insertion of the media may damage both your computer and the media Insert the Memory Stick slot protector to protect against debris entering the slot when not using a Memory Stick media Before moving your computer make sure to insert the Memory Stick slot pr...

Page 56: ...tting the media Formatting the Memory Stick media erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Co...

Page 57: ... Your VAIO Computer 5 Click Start 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 58: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 59: ...er Memory Cards In addition to the Memory Stick slot and ExpressCard slot your computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices ...

Page 60: ...atible with your computer The SD memory card slot on your computer does not support the copyright protection and high speed data transfer features of the SD memory card and SDHC memory card Do not attempt to insert a memory card or memory card adapter of a different type into the SD memory card slot An incompatible memory card or memory card adapter may cause difficulty in removing from the slot a...

Page 61: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 62: ...rd while the Media Access indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Push the memory card in toward the computer The memory card ejects 3 Pull the memory card out of the slot ...

Page 63: ...lug one end of the phone cable 1 into the modem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal mod...

Page 64: ... To set up a dial up connection to the Internet 1 Click Start and Control Panel 2 Click Connect to the Internet under Network and Internet The Connect to the Internet window appears 3 Click Dial up 4 Follow the on screen instructions ...

Page 65: ...a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It uti...

Page 66: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Page 67: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 68: ...mation on the VAIO Smart Network software see the help file on the software 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to...

Page 69: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 70: ...t Network software see the help file on the software 3 Click the button next to or above your desired wireless option s in the VAIO Smart Network window 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 al...

Page 71: ...LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Page 72: ...ange in open space To start Bluetooth communications 1 Turn on the WIRELESS switch The Bluetooth indicator lights up If the VAIO Smart Network window is not displayed on the desktop follow these steps 1 Click Start All Programs and VAIO Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 2 Cli...

Page 73: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Page 74: ...ion devices however may cause radio interference and result in poorer communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth functionality The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies As general characteristics of Bluetooth technology connectin...

Page 75: ...avoid any anonymous Bluetooth device to access your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mouse n...

Page 76: ... a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you need first to set up the Bluetooth functionality For setting up and using the Bluetooth functionality search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support ...

Page 77: ...er Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Page 78: ...e Bluetooth Devices window appears 4 Click Add on the Devices tab The Add Bluetooth Device Wizard window appears 5 Click to select the My device is set up and ready to be found check box and click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Select the device name for your Bluetooth headset and click Next 7 Enter 0000 for Use the passkey found in the...

Page 79: ...g Station page 80 Connecting External Speakers page 88 Connecting an External Display page 89 Selecting Display Modes page 93 Using the Multiple Monitors Function page 94 Connecting an External Microphone page 96 Connecting a Universal Serial Bus USB Device page 97 Connecting a Printer page 100 Connecting an i LINK Device page 101 Connecting to a Network LAN page 103 ...

Page 80: ...docking station can be powered only through the AC adapter supplied with your computer Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station this may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 84 C UNDOCK button page 84 D DC IN port page 81 E Network Ethernet ...

Page 81: ...on Use the AC adapter supplied with your computer Do not move your computer while attached to the docking station this may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the doc...

Page 82: ...82 n N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Page 83: ...83 n N Using Peripheral Devices 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer ...

Page 84: ...ss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from the doc...

Page 85: ... you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations ...

Page 86: ...86 n N Using Peripheral Devices 2 Lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Page 87: ...rns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important to close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage the computer To disconnect the docking station completely from AC power un...

Page 88: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 89: ...ting Display Modes page 93 Connect the power cord of your external display after connecting all other cables Connecting a Computer Display You can connect a computer display monitor either directly to your computer or via the optional docking station To connect a computer display The monitor VGA port on your computer is not accessible when the computer is attached to the docking station 1 If neces...

Page 90: ...computer display The monitor VGA port on your computer is not accessible when the computer is attached to the docking station 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the m...

Page 91: ...91 n N Using Peripheral Devices ...

Page 92: ...t on the computer is not accessible when the computer is attached to the docking station 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the ja...

Page 93: ... To select a display The monitor VGA port on your computer is not accessible when the computer is attached to the docking station 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display ...

Page 94: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 95: ...e computer is attached to the docking station 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Page 96: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 97: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 98: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 99: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Page 100: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 101: ...lable in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for more information Check the working conditions and operating system compatibility of i LINK compatible PC peripherals for ...

Page 102: ...uter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 103: ... supplied to the network Ethernet port on the computer and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow the on screen ins...

Page 104: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 105: ...s etc Setting the Password page 106 Using Fingerprint Authentication page 114 Using Trusted Platform Module TPM page 122 Setting Up Your Computer with VAIO Control Center page 129 Using VAIO Status Monitor page 130 Using the Power Saving Modes page 131 Managing Power with VAIO Power Management page 136 Changing the Performance Setting page 138 Protecting Data from Unauthorized Use page 139 Configu...

Page 106: ...can use one of the BIOS functions to set a power on password to protect your computer Once you have set the power on password you will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access ...

Page 107: ...password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will be charged and your computer may need to be sen...

Page 108: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Page 109: ...key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to selec...

Page 110: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 111: ...word and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key t...

Page 112: ... set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 114 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click ...

Page 113: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Page 114: ...r password entry when logging onto Windows Power on Security feature page 119 If you have set the power on password page 107 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 120 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password pr...

Page 115: ...ill have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data enrolled on the finger...

Page 116: ...ingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and Initial...

Page 117: ...117 n N Customizing Your VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 118: ... slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to enroll and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled ...

Page 119: ...ount you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears For detailed information on logging onto Windows click Start All Programs Protector Suite QL and Help to read the help file Power on Security feature If you have set the power on passwor...

Page 120: ...nauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start All Programs Protector Suite QL and Help to read the help file Using the Application Launcher The application launch...

Page 121: ...rson it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your built in flash memory storage or hard disk drive Your computer is equipped with a built in flash memory storage and or a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration To erase...

Page 122: ...ctions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access TPMs are defined by Trusted Computing Group TCG and also called security chips See the online specifications to find out whether the TPM is available on your model See the online specifications to find out whether your model is equipped with the TPM ...

Page 123: ...ay be replaced even if there are no problems with the modules In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the hard disk drive before sending your computer for repair The hard disk drive may be initializ...

Page 124: ...functionality has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupData C us...

Page 125: ...rfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default pat...

Page 126: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Page 127: ...able for Change TPM State 4 Press the or key to select Exit select Exit Setup and then press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM be sure to set the power on password to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appears due t...

Page 128: ...onal Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenance an...

Page 129: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Page 130: ...vices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click System Information and VAIO Status Monitor The VAIO Status Monitor window appears You can change the settings for certain items in the VAIO Status Monitor window To change the settings select the desired item and ...

Page 131: ...tically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of the computer when it is in use The green power indi...

Page 132: ...wer place the computer into Hibernate mode or turn it off To activate Sleep mode Click Start the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all un...

Page 133: ... power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control Center page 129 If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Opti...

Page 134: ...t your storage device configuration If you do not intend to use your computer for a long period of time place the computer into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the comput...

Page 135: ...computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control Center page 129...

Page 136: ...a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select...

Page 137: ... Control Center window and then double click VAIO Power Management Viewer To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Viewer shows performance with the ...

Page 138: ...k Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Performance The Performance window appears 3 Select Memory bus 400 MHz Priority is given to saving power By default Memory bus 400 MHz Priority is given to saving power is selected 4 Click OK 5 At the confirmation prompt click Yes To activate the change you must restart your comp...

Page 139: ...ice Storage Media Restriction Setting Utility The password authentication window appears The first time you use the Peripheral Device Storage Media Restriction Setting Utility you need to set the password for authentication 3 Enter the password and click OK 4 Select the options as desired Restricting USB ports to read only access does not apply to all external devices connected to the USB ports on...

Page 140: ...ptions you selected may be different from ones on the device depending on the operating conditions If a message appears stating a mismatch for the options between your computer and the device when you restart the computer select the options again ...

Page 141: ...e and Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country regio...

Page 142: ...k that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Page 143: ...disk drive Be aware that the built in flash memory storage is not included in the scope of the VAIO HDD Protection utility Activating VAIO HDD Protection To protect your hard disk drive against shock hazards you must first activate VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Security an...

Page 144: ...ze possibilities of damage to hard disk drives and user data It does not ensure 100 data protection under any circumstances Hard disk drive protection is disabled before Windows launches and during a shift to Hibernate or Sleep mode Instant Mode system recovery and system shutdown ...

Page 145: ...ur product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and amount of memory installed on your model see the online specifications Contact VAIO Link if...

Page 146: ...dures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems before you r...

Page 147: ...uter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid in...

Page 148: ...puter and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 149: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 150: ... any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 151: ...puter 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the new memory does not appear repeat the whole installation procedure and restart the computer ...

Page 152: ... Screen page 153 On Using the Power Source page 154 On Handling Your Computer page 155 On Using the Built in MOTION EYE Camera page 157 On Handling Floppy Disks page 158 On Handling Discs page 159 On Using the Battery Pack page 160 On Using Headphones page 161 On Handling Memory Stick Media page 162 On Handling the Hard Disk page 163 On Updating Your Computer page 164 ...

Page 153: ...images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbing the LCD scr...

Page 154: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Page 155: ...puter in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfuncti...

Page 156: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 157: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty ...

Page 158: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 159: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 160: ...ot be charged and the computer will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 161: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 162: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Page 163: ...device to prevent losing data due to mechanical vibration shock or dust you should be careful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do no...

Page 164: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 165: ...re contacting VAIO Link Computer page 167 System Security page 176 Battery page 177 Built in MOTION EYE Camera page 179 Internet page 182 Networking page 184 Bluetooth Technology page 187 Optical Discs page 192 Display page 196 Printing page 200 Microphone page 201 Mouse page 202 Speakers page 203 Touch Pad page 204 Keyboard page 205 Floppy Disks page 206 Audio Video page 207 Memory Stick Media pa...

Page 166: ...166 n N Troubleshooting Peripherals page 211 Docking Station page 212 ...

Page 167: ...ing an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your com...

Page 168: ...lect the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my screen remains blank Follow these steps 1 Press and hold the power button for more than fou...

Page 169: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 170: ...d Restart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove th...

Page 171: ...uter s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong power o...

Page 172: ...timal graphic performance in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact VAIO Link to reset it A reset fee will be charged Why does it take time before my computer starts If the firewall of Norton 360 is active it may take some time before the desktop screen appears due to network security checkups If the TPM i...

Page 173: ... select using the Windows power options for your screen to turn off Select the screen saver other than the VAIO Original Screen Saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears ...

Page 174: ...y of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center The VAIO Recovery Center window appears 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added contents 7 Select No and click Next 8 Follow the on...

Page 175: ...ur computer is equipped with a built in flash memory storage and or a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration 1 Click Start right click Computer and select Manage The Computer Management window appears 2 Click Disk Management under Storage on the left pane The volume of the recovery partition and the tot...

Page 176: ...d to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install ...

Page 177: ...ge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should be replaced Should I be concerned that the installed battery pack is war...

Page 178: ... I do if my battery pack rapidly wears out Using your computer with the active wireless functionalities consumes more battery power If you do not intend to use the Bluetooth functionality while both Wireless LAN and Bluetooth functionalities are active disconnect your Bluetooth device Click the button next to or above the Bluetooth icon in the VAIO Smart Network window to disable the functionality...

Page 179: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See On Using the Built in MOTION EYE Camera page 157 Why do ca...

Page 180: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Page 181: ...uter becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE camera If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting For changing the setting see Using the Power Saving Modes page 131 What shou...

Page 182: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 183: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Page 184: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Page 185: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 186: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 184 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 187: ...evice is also connected to other devices it may not appear on the Devices tab in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If ...

Page 188: ...he data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to comm...

Page 189: ... and obstructions You may need to move your computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment What...

Page 190: ...s such as hospitals and airplanes may have restrictions on use of Bluetooth devices due to radio interference Check with facility staff to see if use of the Bluetooth functionality on the computer is permitted Why can t I use the Bluetooth functionality when I log onto my computer as a user with a standard user account The Bluetooth functionality may not be available to a user with a standard user...

Page 191: ...t logging off your system the Bluetooth devices will not work successfully Be sure to log off before switching a user To log off your system click Start the arrow next to the Lock button and Log Off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported ...

Page 192: ...e tray does not open Make sure your computer is on If the power supply to the optical disc drive is disabled by VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the disc drive eject button located on the right front edge of the computer Note that it will take a while to eject the drive tray if the optical disc drive is not powered If the disc driv...

Page 193: ...do any of the following Check if the volume is turned off or minimized by the Fn F2 or Fn F3 keys respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make sure the co...

Page 194: ...s in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one hour Condensation can cause the computer to malfunction ...

Page 195: ... media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work What should I do if I cannot use the optical disc drive after unplugging USB Mass Storage Device in the Safely Remove Hardware window The optical disc drive will be disabled if you unplug USB Mass Storage Device in the Safely Remove Hardware ...

Page 196: ...Power Saving Modes page 131 for more information Make sure your computer is securely plugged into a power source and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 25 for more information If the display mode is set to the external display press the ...

Page 197: ...be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 198: ...wer plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contr...

Page 199: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 200: ... saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the Enable bidirecti...

Page 201: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 202: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 203: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Page 204: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Page 205: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 206: ... Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sure the floppy disk is properly inserted in the drive If the disk is inserted properly and you are still unable to write data to it the disk may be full or write protec...

Page 207: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Page 208: ...y to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper co...

Page 209: ...torage or hard disk drive to save data or images 2 Format the Memory Stick media by following the steps in To format a Memory Stick media page 56 Your computer is equipped with a built in flash memory storage and or a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration Why can t I save music files onto my Memory Sti...

Page 210: ...on switch to protect data from accidental erasure or overwriting Make sure the erasure prevention switch is off You cannot write data to the Memory Stick media if you select the option to disable the Memory Stick slot with the Peripheral Device Storage Media Restriction Setting Utility or power supply to the Memory Stick slot on the VAIO Power Management tab in the Power Options window To change t...

Page 211: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 212: ... disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log on user before disconnecting your computer from the docking station An attempt to disconnect it as any other user may cause malfunctions For ...

Page 213: ... If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Li...

Page 214: ...AIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e...

Page 215: ...rom Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Page 216: ... are trademarks or registered trademarks of Intel Corporation Microsoft Windows Vista Windows Media Center Edition MS Works Microsoft Office 2008 Trial Microsoft Office Ready 2008 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Ad...

Page 217: ... are subject to change without notice The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners SD Logo is a trademark SDHC Logo is a trademark MultiMediaCard is a trademark of MultiMediaCard Association All other names of systems products and services are trademar...

Page 218: ... 2008 Sony Corporation n ...

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