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77

Troubleshooting

This section describes how to resolve common problems.

My computer does not start.

Verify that the computer is plugged into a power source and that it is turned 
on. Check that the power indicator is lit on the front panel of the computer.

Confirm that a disk is not in the floppy disk drive

*

 (unless you are using a 

bootable floppy disk).

Confirm that a CD or DVD is not in an optical drive (unless you are using 
bootable media).

Confirm that the power cord and all cables are connected firmly.

If you plugged the computer into a power strip or Uninterruptible Power 
Supply (UPS), make sure the power strip or UPS is turned on and working.

Verify that the monitor is plugged into a power source and turned on. 
If your computer has a built-in monitor, confirm that it is plugged into an 
appropriate power source and that the computer is turned on.

Verify that the brightness or contrast control dials are adjusted correctly. (See 
the manual supplied with your display for details.)

Confirm that the computer is not in Stand by mode by pressing any key on 
the keyboard.

What can I do if my computer or software stop responding?

You can try to locate and close the software program that has stopped responding.

1

Press the 

Ctrl+Alt+Delete

 keys. The 

Windows Task Manager

 window 

appears.

2

From the Applications tab, locate the software program that has the status 
message, “

Not responding

.”

3

Select the software program that has a 

Not Responding

 status and click 

End 

Task

. Windows attempts to close the program.

* Certain VAIO computers are not equipped with a floppy disk drive. You can purchase this 

equipment separately.

Summary of Contents for VGC-RA830G

Page 1: ...VAIO Digital Studio Computer VGC RA830G Series VGC RA930G Series Quick Start ...

Page 2: ...e is subject to the terms and conditions of license agreements enclosed with this product Some of the software may not be transported or used outside the United States Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Certain product s included with this computer may include features such as copy protection and content mana...

Page 3: ...ystem configuration you have purchased See the online specifications sheet for details on your installed optical drives For questions regarding your product or for the Sony Service Center nearest you visit the Sony online support Web site at http www sony com pcsupport For customers in the United States This product contains mercury Disposal of this product may be regulated if sold in the United S...

Page 4: ...s leak in the vicinity of the leak The socket outlet shall be installed near the equipment and shall be easily accessible To change the backup battery please contact your nearest Sony Service Center Caution The use of optical instruments with this product will increase eye hazard As the laser beam used in this product is harmful to the eyes do not attempt to disassemble the drive cabinet Refer ser...

Page 5: ... téléphone pour prévenir d une fuite de gaz si vous êtes près de la fuite L appareil doit être le plus près possible d une prise murale pour en faciliter l accès Pour changer la pile de rechange veuillez contacter votre centre de service Sony le plus près Avertissement L utilisation d instruments optiques avec ce produit augmente les risques pour les yeux Puisque le faisceau laser utilisé dans ce ...

Page 6: ... the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there ...

Page 7: ...ifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephon...

Page 8: ... see your fax software documentation Telephone Consumer Guidelines Canada Please refer to your telephone directory under Privacy Issues and or Terms of Service For more detailed information please contact CRTC Terrasses de la Chaudière Tour centrale 1 promenade du Portage 5 étage Hull PQ K1A 0N2 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B es...

Page 9: ... or 1 800 961 7669 in Canada In some areas the disposal of lithium batteries in household or business trash may be prohibited Do not handle damaged or leaking lithium batteries In some areas the disposal of lithium batteries in household or business trash may be prohibited Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufa...

Page 10: ...10 ...

Page 11: ...Setting Up Your Computer 41 Connecting a Display Monitor 42 Connecting a Wireless Keyboard 43 Connecting the Wireless Mouse 45 Connecting a Keyboard and Mouse 47 Connecting the Speakers 48 Connecting 5 1 6 Channel Speaker Systems 51 Configuring Software for Your Speaker System 52 Connecting the Infrared Receiver 55 Connecting the Telephone and Modem 56 Connecting the Power Cords 58 Turning On Your...

Page 12: ... 64 Setting Up TV Connections 65 Connecting the Remote Sensor and Remote Sensor Control 71 Connecting Other Devices 74 Starting Media Center Software 76 Troubleshooting 77 Support Options 79 Immediate Help and Support 79 Resources for Additional Help and Support 81 ...

Page 13: ...g Started Congratulations on your purchase of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features ...

Page 14: ...computer s specification sheet for details on your computer s supplied accessories Your VAIO computer is not supplied with System or Application Recovery CDs Use the VAIO Recovery Wizard utility to recover your computer s operating system and preinstalled software Computer and supplied accessories Speakers Sub woofer Remote sensor Remote control Wireless mouse Power cord Remote sensor Wireless key...

Page 15: ...of your computer It also includes information on the Microsoft Windows XP Media Center Edition operating system the software programs included with your computer and solving common problems To access the online User Guide 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide Specifications The online specifications sheet...

Page 16: ...RAC CDs for your Sony ATRAC CD Walkman or make backup copies of your CDs SonicStage Mastering Studio software Burn music CDs of your collection of vinyl records or cassette tapes Sonic RecordNow software Burn music CDs from MP3 WMA WAV and CDA files or make backup copies of your CDs Back up your data with Sonic RecordNow software Drag and drop to make custom data CDs or DVDs or make backup copies ...

Page 17: ...and Support 2 From the VAIO Help And Support Center click VAIO Recovery Options Other A software library containing the Microsoft software and Sony end user license agreements You can create a VAIO Recovery Media Kit using CD R single layer DVD R or single layer DVD R media on VAIO computers equipped with the appropriate optical drive a CD RW DVD RW or DVD RW drive DVD RW DVD RW double layer DVD R...

Page 18: ...VAIO Computer Quick Start 18 ...

Page 19: ... computer and supplied accessories Your computer may not be equipped with all of these hardware features or accessories The location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your computer see the online Specifications sheet ...

Page 20: ...ess to drives memory card readers ports and jacks that enable you to connect compatible peripheral devices Your computer may not be equipped with all of these hardware features or accessories The location of the controls ports and jacks may vary from the illustrations shown in this section Front panel ...

Page 21: ... Optical drive access indicator Light is amber while reading and writing data from and to the optical drives 7 Hard disk drive access indicator Light is amber while reading and writing data from and to the hard disk 8 Headphones Line In jack Connection for the supplied speakers optional headphones or audio device Microphone jack Connection for a microphone optional S video In jack Connection for a...

Page 22: ...ed off 16 Universal Serial Bus USB 2 0 ports 3 Connections for compatible high full low speed USB devices 17 i LINK 4 pin S400 port IEEE 1394 Connection for a compatible digital device The media access indicator lights when reading or writing data with the Secure Digital SD Memory Stick xD Picture Card or CompactFlash Microdrive slots i LINK is a trademark of Sony used only to designate that a pro...

Page 23: ...ush the drive tray in when closing the optical drive door Do not force the door or handle roughly After closing the drive door wait a few moments for the drive to begin reading the CD To open the upper and lower front panel covers The front of your computer is equipped with panels that cover drives media card slots jacks and ports Do not force the panel covers or handle roughly Opening the front p...

Page 24: ...cons on the back panel locate and identify the ports on your computer The location of certain ports and jacks may vary from the illustration based on the computer model purchased Back panel 1 Mouse port Connection for a PS 2 mouse 2 Keyboard port Connection for a PS 2 keyboard AUDIO AUDIO VIDEO1 INPUT S VIDEO COMPOSITE FRONT WOOFER CENTER REAR ...

Page 25: ...an audio device Woofer Center jack Connection for a Sub woofer control module or center speaker 5 1 speaker system Rear jack Connection for rear speakers 5 1 speaker system 7 Monitor port Connection for standard VGA monitor TV Out S video video jack Connection for an S video cable DVI D monitor port Connection for a DVI monitor 8 Modem line jack Connection for an RJ 11 telephone cable optional 9 A...

Page 26: ...pecifications sheet for details on supplied accessories Speaker system connections vary by model and manufacturer See the information supplied with your speaker system for setup details A sub woofer is available with certain VAIO computer models See your computer s specification sheet for details about supplied accessories Certain VAIO computers that are configured to order CTO may have a DVI D mo...

Page 27: ...it on page 49 for connecting instructions Sub woofer unit 1 Port The port extends the low frequency response to extend the volume output of the sub woofer unit 2 Power knob volume control Rotate the knob clockwise to turn on the sub woofer unit Control the volume by rotating the knob until the desired volume is reached 3 Power indicator Light is green while the power is on 4 Speaker jack Connectio...

Page 28: ...p your wireless keyboard and insert the batteries before attempting to establish communication between the keyboard and the computer For instructions see the section Connecting a Wireless Keyboard on page 41 A PS 2 keyboard is equipped with a PS 2 connector that plugs into the keyboard port on the back panel of your VAIO computer Wireless keyboard bottom 1 Keyboard feet Extend the feet to adjust t...

Page 29: ...keypad Use the numeric keypad area to type numbers or to perform basic math calculations Press the Num Lock key to activate the numeric keypad The Num Lock indicator lights Press the Num Lock key again to deactivate the numeric keypad Directional Arrows The up down left and right arrow keys move the pointer on the screen Applications The Applications key displays a shortcut menu in certain softwar...

Page 30: ...reases and decreases the volume Mute Turns the sound off Press again to restore sound Standby Places the computer in Stand by mode to reduce power consumption Press any key briefly to resume normal operation Do not mix old used and new batteries when replacing batteries in the wireless keyboard Always use the same type and manufacture of battery Using incompatible batteries or mixing used new batt...

Page 31: ...r VAIO computer A PS 2 keyboard is supplied with certain VAIO computer models See your computer s specifications sheet for details VAIO keyboard BUTTON DESCRIPTION EJECT 1 Opens and closes the optical drive 1 tray EJECT 2 Opens and closes the optical drive 2 tray MY TV Opens the My TV window of Windows Media Center GUIDE Opens the TV program guide of Media Center MY MUSIC Opens the My Music window...

Page 32: ...ress twice to return to the previous DVD chapter video track or audio track STOP Stops media recording or playback PLAY PAUSE Pauses the movie video slide show or audio track Press again to resume playback NEXT Advances to the next DVD chapter video track or audio track VOLUME knob Increases and decreases the volume as you turn the knob MUTE Turns the sound off Press again to restore sound STANDBY...

Page 33: ...uter s specifications sheet for details about supplied accessories Wireless mouse 1 Left mouse button Press to perform specific mouse functions 2 Wheel Rotate the wheel to scroll up or down on the LCD screen 3 Right mouse button Press to perform specific mouse functions 4 Power switch Slide power switch to turn the mouse on or off 5 CONNECT button Press to enable communication between your VAIO co...

Page 34: ...sed and new batteries when replacing batteries in the wireless mouse Always use the same type and manufacture of battery Using incompatible batteries or mixing used new batteries can damage the mouse Inserting batteries into the wireless mouse If your wireless mouse does not operate properly the batteries may need to be replaced When your wireless mouse is not being used for extended periods of ti...

Page 35: ...tal Studio computers that are equipped with the Microsoft Windows XP Media Center Edition operating system Remote control The remote control can start and stop video recording and playback select channels and set viewing preferences This section describes the basic functions of your remote control Remote Control ...

Page 36: ...io track one DVD chapter and seven seconds of TV or video REW button Press to move media backward at two speeds RECORD button Press to begin recording PLAY button Press to begin media playback 4 BACK button Press to return to the previous window 5 VOL button Press to increase or decrease the volume 6 RECORDED TV button Press to view previously recorded TV programs In My TV window 7 GUIDE button Pr...

Page 37: ...dow option If watching full screen TV press OK to return to the previous channel Press OK again to switch between channels 15 CH PG Channel Page button Press to change or page up down channels no number input required 16 START button Press to open the Media Center Start menu MUTE button Press to turn off the sound Press again to restore the sound 17 DVD MENU button Press to open the main menu on a...

Page 38: ...te control as shown 4 Align the battery cover to the remote control 5 Press down until the cover clicks into place Inserting batteries into the remote control If your remote control does not operate properly you may need to replace the batteries When your remote control is not being used for extended periods of time remove the batteries to avoid possible damage from battery leakage Tab ...

Page 39: ...uipped with a 6 pin connector Connecting an i LINK IEEE 1394 device 1 Use the symbol to locate the i LINK port on your compatible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer The total power supplied by the 6 pin i LINK port does not exceed 6 watts See the instructi...

Page 40: ...VAIO Computer Quick Start 40 ...

Page 41: ... not be equipped with all of the hardware features described in the section The location of the controls ports and jacks may vary from the illustrations shown See the online Specifications sheet for your computer s specific hardware configuration ...

Page 42: ...sary plug the display s cable into the rear of the display To connect a display Install your equipment so that you can easily reach the power outlet in the event of an emergency To connect a DVI display with the DVI D monitor port DVI D monitor port A Video adapter device is required to connect a VGA monitor using the DVI D port ...

Page 43: ...ton on the bottom of the keyboard to activate communication between the wireless keyboard and the computer Additional information about using a wireless keyboard The wireless keyboard requires unobstructed communication with the infrared receiver for proper operation To maintain good communication operate your wireless keyboard within 2 feet of the VAIO computer Confirm that the supplied AA batter...

Page 44: ...d other wireless devices in the area near your wireless keyboard These devices may cause interference causing your keyboard to stop working properly Do not place metal furniture near your computer or wireless keyboard as this may create interference causing your keyboard to stop working properly Do not mix old used and new batteries when replacing batteries in the wireless keyboard Always use the ...

Page 45: ...rared receiver for proper operation To maintain good communication operate your wireless mouse within 2 feet of the VAIO computer Confirm that the supplied AA batteries are properly installed Press the CONNECT button located on the bottom of the infrared receiver first and then press the Connect button on the bottom of the mouse Verify the infrared receiver is free of obstructions that may prevent...

Page 46: ... to provide precision pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterns Avoid surfaces such as mirrors smooth glass or magazines that have half tone printing Do not mix old used and new batteries when replacing batteries in the wireless mouse Always use the same type and manufacture of battery Using incompatible batteries or mixing us...

Page 47: ...th a PS 2 keyboard and mouse For details on the accessories supplied with your computer see the online Specifications sheet 1 Plug the keyboard cable into the keyboard port on the back of the computer 2 Plug the mouse cable into the mouse port on the back of the computer To connect the keyboard and mouse ...

Page 48: ...channel speakers 1 Plug the cable attached to the back of the left speaker into the Speaker L jack on the back of the right speaker This cable is already attached on some 2 channel speaker models For details about using a 5 1 channel speaker system see the information provided with the equipment This cable is already attached on some 2 channel speaker models To connect the computer and speakers R ...

Page 49: ...uter models are supplied with a sub woofer unit which requires a different setup See your computer s specifications sheet for information about supplied accessories 1 Insert the mini stereo plug of the cable that is attached to the right speaker into the speaker jack located on the left side of the sub woofer unit You can also plug the right speaker s mini stereo plug into the headphones jack loca...

Page 50: ...el of your computer 3 Plug the sub woofer unit s power cord into a grounded AC wall outlet or power strip You can also plug the sub woofer s mini stereo plug into the headphones jack located on the lower front panel of your computer To connect the sub woofer to the computer AC Power wall outlet Computer Sub woofer unit Front Headphones jack ...

Page 51: ... Center Connect a Sub woofer control module or Center speaker 5 1 channel speaker system Speaker system connections vary by model and manufacturer See the information supplied with your speaker system for setup details A sub woofer is available with certain VAIO computer models See your computer s specification sheet for details about supplied accessories Certain VAIO computer models may be suppli...

Page 52: ...ds Speech and Audio Devices and then click Sound Effect Manager The Sound Effect Manager window appears 3 Click Speaker Configuration 4 From the drop down menu on the left select 6CH Speaker 5 Close the Sound Effect Manager window For 6 channel digital speakers 1 Click Start in the Windows taskbar and then click Control Panel 2 Click Sounds Speech and Audio Devices and then click Sound Effect Mana...

Page 53: ...dia Center software program 2 Select Settings and press OK The Settings window appears 3 From the Settings window select DVD and then press OK The DVD Settings window appears 4 Select Audio and press OK InterVideo software s audio settings window appears 5 Select Configuration and press OK 6 From the section Set sound output to match your system use to locate the appropriate speaker system setup T...

Page 54: ...hortcut menu appears 4 Click Setup to view the Setup dialog box 5 Select the Audio tab 6 From the section Audio Speaker Configuration select 6 channel speaker 5 1 Home Theater or the desired speaker configuration To enable S PDIF go to Audio Output Configuration and select Digital S PDIF out to External Processor 7 Click Apply and then click OK InterVideo software automatically detects the type of...

Page 55: ...l of your computer 2 Press the CONNECT button on the bottom of the infrared receiver to activate communication between the wireless keyboard and the computer 3 Position the infrared receiver to enable unobstructed communication with your wireless keyboard and mouse Certain VAIO computer models are supplied with a wireless keyboard and mouse See your computer s specifications sheet for details on s...

Page 56: ...Plug another telephone cable optional into the modem line jack located on the back panel of your computer 3 Plug the other end of the cable into the wall jack To connect the telephone and modem 1 Unplug your telephone cable from the wall jack 2 Insert the telephone s cable into one of the jacks on an optional 1 to 2 jack adapter device splitter 3 Insert one end of a second telephone cable optional...

Page 57: ...or 1000BASE T cables to the Ethernet port depending on your computer s Ethernet port specification Using incorrect cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the Ethernet port For help on connecting to a network see your network administrator 1 to 2 jack adapter splitter optional RJ 11 telephone cable optional ...

Page 58: ...uick Start 58 Connecting the Power Cords 1 Plug the power cord into the back of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords ...

Page 59: ... to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button on the right speaker to turn on the power Before turning on your computer set up the cables and connections required to use Microsoft Windows XP Media Center Edition features See the section Setting Up Media Center To turn o...

Page 60: ...ring the first session you can register your computer online at the Sony VAIO PC Registration Web site Go to http www sony com vaioregistration Turning Off Your Computer Follow these steps when you are ready to turn off your computer for an extended period of time To turn off your computer 1 Click Start in the Windows taskbar then select Turn Off Computer The Turn Off Computer dialog box appears 2...

Page 61: ...ponding press and hold the Power button for more than six seconds to force your system to shut down You may need to repeat this procedure if your computer does not shut down on the first attempt If you plan to stop using your computer for a short period of time use Stand by mode ...

Page 62: ...VAIO Computer Quick Start 62 ...

Page 63: ...ft Windows XP Media Center Edition operating system to enhance your computing experience Media Center provides you with a wide range of TV DVD and video viewing as well as music recording and playback This section describes how to set up your TV set top box and other equipment ...

Page 64: ...onnect your computer to the TV signal source Insert two AA batteries into the Media Center remote control Plug the remote sensor unit into a USB port on your computer and place it in a location that enables direct communication with the remote control Connect the remote sensor control between your cable or satellite set top box and the remote sensor unit To locate the online Media Center User Guid...

Page 65: ...figuration Connecting to standard cable access CATV Option 1 1 Connect one end of the TV coaxial cable supplied to your cable service access 2 Connect the other end of the TV coaxial cable to the VHF UHF port on the back panel of your computer Your VAIO Digital Studio computer is supplied with certain video cables Depending on your in home cable access you may require extra cables adapters or conn...

Page 66: ... the splitter adapter Connect the other end to the VHF UHF port on the back panel of your computer 3 Connect a third TV coaxial cable optional to the double connection side of the splitter adapter Connect the other end to the VHF UHF port on the back of your TV monitor or display To connect in CATV mode Option 2 TV coaxial cable optional Splitter optional TV coaxial cable supplied VHF UHF port Cab...

Page 67: ...e end of a TV coaxial cable optional to your antenna outlet Connect the other end to a VHF UHF RF combiner transformer optional 2 Connect the TV coaxial cable supplied from the combiner transformer to the VHF UHF port on the back panel of your computer If you are connecting to an indoor outdoor antenna system you may need to reorient the antenna for better reception To connect in standard antenna ...

Page 68: ...tional to your cable service access Connect the other end to the In jack on the back panel of your set top box 2 Connect a second TV coaxial cable optional to the Out jack on your set top box Connect the other end to the single connection end of a splitter adapter optional 3 Connect a third TV coaxial cable supplied to the double connection end of the splitter adapter Connect the other end to the ...

Page 69: ...ss Connect the other end to the In jack on the back panel of your set top box 2 Connect a second TV coaxial cable optional to the Out jack on your set top box Connect the other end to the VHF UHF port on the rear of your TV monitor or display To connect in set top box mode Option 1 VHF UHF IN VHF UHF OUT TV coaxial cable optional Cable service access wall outlet Splitter optional TV coaxial cable ...

Page 70: ...posite video IN jacks on the back panel of your computer matching the plug and jack colors To connect in set top box mode Option 2 You can connect your computer to a set top box using an S video cable optional and an audio cable optional instead of a stereo A V dubbing cable optional See Connecting Other Devices VHF UHF IN VHF UHF OUT Stereo A V dubbing cable with triple RCA plugs optional Cable s...

Page 71: ...re using a cable or satellite set top box you can attach the remote sensor control which enables you to control the set top box with the Media Center remote control To connect the remote sensor 1 Connect the remote sensor unit to a USB port located on either the front or back panel of your computer 2 Position the remote sensor to enable unobstructed communication with your remote control Connectin...

Page 72: ...mote sensor control onto the set top box near the infrared port without covering the port When you attach the remote control sensor to a cable or satellite set top box you can control the set top box functions with your remote control Connecting the remote sensor and remote sensor control If the remote sensor control covers the infrared port on the set top box you cannot use the remote control sup...

Page 73: ...e remote sensor control cable to a cable or satellite set top box The remote sensor unit must be visible in a line of sight with your remote control in order to function properly Remote sensor Infrared port Cable or satellite set top box Remote sensor control Do not cover ...

Page 74: ...apability Connecting a device with an audio cable 1 Connect a dual audio cable optional to the composite audio L and R In jacks located on the either the front or rear panels of your computer 2 Connect the other ends of the dual audio cable to your VCR or camcorder Connecting a device with an S video cable 1 Connect an S video cable optional directly into the S video jack on either the front or ba...

Page 75: ...of the video cable adapter to either end of a video cable optional Connect the other end of the video cable to the Video In jack on your TV monitor or display located on either the side or back of your TV monitor display 3 Connect the single jack end of an audio cable optional to the Headphones jack located on the front or back panel of your computer Connect the double jack end of the audio cable ...

Page 76: ... navigate and select menu options Press the OK button to activate your selection To use the keyboard 1 Press the desired Media Center button located at the top of the Media Center keyboard 2 Use the directional arrows on the keyboard to navigate and select menu options Press Enter to activate your selection To use the mouse 1 Click Start from the Windows taskbar and select Media Center from the St...

Page 77: ...nd turned on If your computer has a built in monitor confirm that it is plugged into an appropriate power source and that the computer is turned on Verify that the brightness or contrast control dials are adjusted correctly See the manual supplied with your display for details Confirm that the computer is not in Stand by mode by pressing any key on the keyboard What can I do if my computer or soft...

Page 78: ... causes your computer to stop responding contact the software publisher or designated technical support provider How do I set up a dial up connection After you have connected your computer s modem to a telephone wall jack follow these steps to set up your dial up connection to the Internet 1 Click Start from the Windows taskbar and select All Programs 2 Point to Accessories point to Communications...

Page 79: ...O Computer Welcome This supplement provides information about supplied accessories and your computer s hardware configuration About RAID Systems Contains an overview of RAID 0 and RAID 1 levels along with simple instructions on RAID configuration VAIO Recovery Options Guide Provides information about restoring individual software programs software drivers drive partition s or your entire hard disk...

Page 80: ...ed software Help files Each preinstalled software program provides online Help within the software that describes the software s features In these Help files you can find tutorials that teach you to use the software and locate troubleshooting support should problems occur To access software Help files 1 Click Start in the Windows taskbar and point to All Programs A submenu appears listing all prei...

Page 81: ...tion about your specific computer model such as hardware and software specifications safety and legal information quick solutions to common problems An automated tutorial library that contains interactive easy to understand lessons on using your computer s hardware and software features Links that enable you to quickly find the nearest Sony service center locations arrange for repairs or check rep...

Page 82: ...able 1 VAIO computer type 2 Model number 3 Serial number Example 4 Operating system 5 Hardware feature or software program that has a problem See the online VAIO Computer User Guide for the appropriate software technical support information 6 Brief description of the issue For VAIO computers purchased in the U S and Canada contact a Sony Support representative at 1 888 476 6972 The serial number i...

Page 83: ......

Page 84: ...VAIO Homepage http www vaio net 2005 Sony Electronics Inc Printed in USA 2 585 347 01 For customer support information go to http www sony com pcsupport 258534701 ...

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