15
GB
If Windows does not start
Follow these steps to get your computer back to normal when you cannot start Windows:
1
Try any of the following:
❑
Restore system files (see page 9).
Restore system files from the latest restore point when your computer was
working normally.
❑
Restore your data from the backup copy made with the
Windows Complete PC
Backup and Restore
feature (available on models with
Windows Vista
Ultimate
or
Windows Vista Business
You cannot restore your files which you have changed or created after the
backup. If you have such files and want to restore them, make backup copies of
them with the
Rescue Data
software. For instructions on how to use the
Rescue
Data
software, see “To back up your data with Rescue Data” on page 11.
2
Make backup copies of your files with the
Rescue Data
software if you have not yet
made them (see page 11).
3
Examine your computer hardware (a CPU, memory module, hard disk, etc.) with the
VAIO Hardware Diagnostics
software.
For instructions on how to use the software, see the help file on the
VAIO Hardware
Diagnostics
software.
4
If you still cannot start Windows, recover your computer system (see page 16).
