Sony VAIO VGN - S500 Series User Manual Download Page 121 | Manualshive

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121

Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before visiting the Sony online support Web site at

http://www.sony.com/pcsupport

for customers in USA, at

http://www.sony.ca/support

for customers in Canada, or at

http://www.sony.com/lapcsupport

for

customers in Latin American countries or areas.

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Computer

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System Security

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Battery

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Internet

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Networking

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Bluetooth Technology

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CDs and DVDs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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PC Cards

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Summary of Contents for VAIO VGN - S500 Series

Page 1: ...N User Guide Personal Computer V G N S 5 0 0 S e r i e s ...

Page 2: ...ing a Power Source 18 Using the Battery Pack 19 Shutting Down Your Computer Safely 24 Using Your VAIO Computer 25 Using the Keyboard 26 Using the Touch Pad 27 Using Special function Buttons 28 Using the Optical Disc Drive 29 Using PC Cards 37 Using the Memory Stick Media 40 Using the Internet 44 Using Wireless LAN WLAN 45 Using the Bluetooth Functionality 54 ...

Page 3: ...ing an External Microphone 77 Connecting a Universal Serial Bus USB Device 78 Connecting a Printer 81 Connecting an i LINK Device 83 Connecting to a Network LAN 85 Customizing Your VAIO Computer 87 Setting the Password 88 Setting Up Your Computer with VAIO Central 90 Using the Power Saving Modes 91 Managing Power with VAIO Power Management 96 Upgrading Your VAIO Computer 99 Adding and Removing Mem...

Page 4: ...andling Discs 117 On Using the Battery Pack 118 On Using Headphones 119 On Handling Memory Stick Media 119 On Handling the Hard Disk 120 Troubleshooting 121 Computer 123 System Security 133 Battery 135 Internet 137 Networking 139 Bluetooth Technology 142 CDs and DVDs 146 Display 150 Printing 152 Microphone 153 Mouse 154 Speakers 155 Touch Pad 156 ...

Page 5: ...5 n N Keyboard 158 Floppy Disks 159 PC Cards 160 Audio Video 161 Memory Stick Media 162 Peripherals 163 Support Options 164 Sony Support Information 164 Program Support Information 167 ...

Page 6: ...ogy in audio video computing and communications to provide state of the art personal computing Documentation Your documentation includes printed information and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of connections setting up information etc Safety information Contains safety guidelines and owner information ...

Page 7: ...the Sony online support Web site at http www sony com pcsupport for customers in USA at http www sony ca support for customers in Canada or at http www sony com lapcsupport for customers in Latin American countries or areas VAIO Recovery Options Guide Selected models only Provides information about restoring individual software programs software drivers and drive partition s or your entire hard di...

Page 8: ... your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fla...

Page 9: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 10: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 11 About the Indicator Lights page 17 Connecting a Power Source page 18 Using the Battery Pack page 19 Shutting Down Your Computer Safely page 24 ...

Page 11: ... Num lock indicator page 17 D Caps lock indicator page 17 E Scroll lock indicator page 17 F LCD screen page 112 G Keyboard page 26 H Touch pad page 27 I Power indicator page 17 J Battery indicator page 17 K Hard disk drive indicator page 17 L Optical disc drive indicator page 17 M Memory Stick media indicator page 17 N WLAN Wireless LAN indicator page 17 O Bluetooth indicator page 17 P WIRELESS sw...

Page 12: ...tton C Optical disc drive page 29 D Manual eject hole page 146 E Drive eject button page 29 F Memory Stick media slot page 40 G Air vent Your computer supports Memory Stick Duo media and Memory Stick PRO high speed and high capacity capabilities ...

Page 13: ...13 n N Getting Started Back A Battery connector page 19 ...

Page 14: ...14 n N Getting Started Right A i LINK IEEE1394 S400 port page 83 B Hi Speed USB USB 2 0 ports page 78 C Air vent D DC In port page 18 Supports high full low speeds ...

Page 15: ... Getting Started Left A Network Ethernet port page 85 B Modem port page 44 C Microphone jack page 77 D Headphones jack page 66 E Monitor VGA port page 68 F PC Card slot page 37 G PC Card eject button page 39 ...

Page 16: ...16 n N Getting Started Bottom A Port replicator connector page 60 B Air vents ...

Page 17: ...ed Hard disk Illuminates when data is read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to type letters in uppercase Letters ...

Page 18: ...cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC In port 4 on the computer or on the optional port replicator The shape of the DC In plug varies depending on the AC adapter To disconnect the computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the AC adapter for a long period of time put the co...

Page 19: ...mputer is not fully charged at the time of purchase Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place ...

Page 20: ...1 to the LOCK position to secure the battery on the computer When the computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony batteries ...

Page 21: ...pter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges When the battery is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is...

Page 22: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices the computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently a...

Page 23: ...is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide and hold the release latch 2 and slide the battery away from the computer ...

Page 24: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 25: ...sing your computer Using the Keyboard page 26 Using the Touch Pad page 27 Using Special function Buttons page 28 Using the Optical Disc Drive page 29 Using PC Cards page 37 Using the Memory Stick Media page 40 Using the Internet page 44 Using Wireless LAN WLAN page 45 Using the Bluetooth Functionality page 54 ...

Page 26: ... keep pressing Fn F4 To decrease volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the brightness of the LCD To increase lightness intensity press Fn F6 and then M or or keep pressing Fn F6 To decrease lightness intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 switch to the external display Toggles between the LCD external device e g mo...

Page 27: ... an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touch pad to scroll vertically Move your finger along the bottom to scroll horizontally the scroll f...

Page 28: ...cial function button Functions S1 S2 buttons By default the S1 button turns the volume on and off and the S2 button toggles the display output between the LCD and external device You can change these button assignments on the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Central ...

Page 29: ...ur computer is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing up until the disc clicks into place ...

Page 30: ...gently Do not remove the optical disc when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 31: ...h a VAIO computer be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer s optical disc drives Sony does NOT guarantee the compatibility of VAIO CD drives with discs that not compliant with the official CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO...

Page 32: ... not strike or shake the computer while writing data onto a disc Deactivate the screen saver and exit anti virus software before writing data onto a disc Do not use memory resident utility software while writing data to a disc This may cause the computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of ...

Page 33: ...witch power saving modes while the computer is playing a DVD Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled all this means that you can play this DVD in most regions of the world If the region code of your residence area is different from the label on the DVD disc or on the packaging you cannot play ...

Page 34: ... USB compatible device during DVD video or audio playback may cause a malfunction Playing CDs To play an audio CD 1 Insert the disc into the optical disc drive 2 If nothing appears on the desktop once you insert an audio CD disc then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 35: ...ile s or folder s you want to copy and either Right click the file s or folder s point to Send To and click the optical disc drive name Drag the file s or folder s onto the optical disc drive icon in the Files Stored on This Computer panel 4 Close Windows Explorer 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with t...

Page 36: ...ing Files to DVDs The DVD writing function is available on selected models only See the online Specifications to see whether your model is equipped with an optical disc drive capable of DVD writing To copy files to a DVD R or DVD RW 1 Connect the AC adapter to the computer 2 Insert the disc into the optical disc drive 3 Click Start and point to All Programs 4 Select a DVD software program you want...

Page 37: ...tions may not be compatible with the computer You do not need to shut down the computer before inserting or removing a PC Card To insert a PC Card 1 Insert the PC Card into the PC Card slot with the front label facing up 2 Gently push the PC Card into the slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar ...

Page 38: ...card is inserted the computer may not enter Hibernate power management mode It may enter Standby mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device Manager tab in the System Properties window remove the software driver and then reinstall it Do no...

Page 39: ...ardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click OK 7 Click Close 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button a second tim...

Page 40: ...port for customers in USA at http www sony ca support for customers in Canada or at http www sony com lapcsupport for customers in Latin American countries or areas Write protecting a Memory Stick Media Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting Move the tab horizontally or vertically to set or ...

Page 41: ...Memory Stick media at a time To insert a Memory Stick media using the Memory Stick media slot 1 Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot 2 Carefully slide the Memory Stick media into the slot until it clicks in place The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive under the ...

Page 42: ...er The computer supports Memory Stick Duo media and is equipped with the Memory Stick combo slot that is compatible with both standard and duo size media For more information on Memory Stick Duo media visit the Memory Stick web site at http www memorystick com en To view the contents of the Memory Stick media 1 Click Start and then My Computer to open the My Computer window 2 Double click the Memo...

Page 43: ...ia in toward the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Sti...

Page 44: ...operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start point to Al...

Page 45: ... Wired Equivalent Privacy WEP which is a security protocol and WiFi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance WiFi Protected Access is a specification of standards based interoperable security enhancements that increase the level of data protection and access control for existing WiFi networks WPA has been designed to be forward compatible with the IEEE802 11i specificat...

Page 46: ...hoc An ad hoc network is a network in which a local network is created only by the wireless devices themselves with no other central controller or Access Point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 47: ...ears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a Network name SSID 2 You can choose a 32 digit alphanumeric name 9 Select Open from the Network Authentication drop down box 10 Select WEP from the Data Encryp...

Page 48: ...k OK The computer is ready to communicate with another computer 1 See the online Specifications to see whether your model supports the Bluetooth functionality 2 If you want to communicate between two or more computers you need to configure all these computers the exact same way This means that you need to enter the same Network name and the same Network key on all computers as on the first compute...

Page 49: ... right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection Status window appears 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Click Close 10 T...

Page 50: ...s an existing wired local network to wireless devices by providing an Access Point for example the Sony Access Point The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The Access Point coordinates transmission and reception from multiple wireless devices within a specific range ...

Page 51: ... information 2 Turn on the WIRELESS LAN switch The WIRELESS LAN indicator lights up 3 Click Start and then Control Panel 4 Click Network and Internet Connections 5 Click Network Connections 6 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 7 Follow the on screen instructions ...

Page 52: ... up On models with the Bluetooth functionality double click on the taskbar to display the Wireless Device Switch window Select the Enable 2 4 GHz Wireless LAN check box and click OK 3 Click Start point to All Programs and click VAIO Wireless Utility The VAIO Wireless Utility appears 4 Follow the on screen instructions See the online Specifications to see whether your model supports the Bluetooth f...

Page 53: ...erference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication...

Page 54: ...can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 32 feet 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluet...

Page 55: ...cation Type of operating system Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicab...

Page 56: ...ces which use the 2 4 GHz band such as a wireless LAN PC Card The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine whom you choose to communicate With the authentication function you can avoid any anonymous ...

Page 57: ...computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you need first to set up the Bluetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth Utility software ...

Page 58: ...h Settings from the menu 2 Select Help from the Help menu The passkey can be different each time but must be the same at both ends For certain devices such as a mouse no passkey can be entered Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 59: ...plicator page 60 Connecting External Speakers page 66 Connecting an External Display page 67 Selecting Display Modes page 71 Using the Multiple Monitors Function page 74 Connecting an External Microphone page 77 Connecting a Universal Serial Bus USB Device page 78 Connecting a Printer page 81 Connecting an i LINK Device page 83 Connecting to a Network LAN page 85 ...

Page 60: ... on the Port Replicator The port replicator can be powered only through the AC adapter supplied with the computer Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator this may cause data damage or hardware malfunctions The printer port on the port replicator is intended for printer connections only A Hi Speed USB USB 2 0 ports 1 page 78 B Printer ...

Page 61: ...tach your computer to the port replicator 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter 2 and an AC outlet Make sure to use the supplied AC adapter 3 Plug the cable attached to the AC adapter 2 into the DC In port 3 on the port replicator 4 ...

Page 62: ...62 n N Using Peripheral Devices 4 Open the port replicator connector cover 5 Slide out the front lever ...

Page 63: ... on the port replicator and push down until it clicks into place 7 Turn on the computer Use the AC adapter supplied with the port replicator Do not move the computer while attached to the port replicator this may detach the port replicator and cause damage to the port replicator and the computer ...

Page 64: ... of unsaved data be sure to turn off the computer before disconnecting it from the port replicator To disconnect your computer from the port replicator 1 Turn off the computer and the connected peripherals 2 Push the release buttons 1 at the same time 3 Lift the computer away from the port replicator ...

Page 65: ... the computer It is extremely important to close the port replicator connector cover after disconnecting the computer from the port replicator If the cover is left open dust may get inside and damage the computer To disconnect the port replicator completely from AC power unplug the AC adapter ...

Page 66: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 67: ...ith a computer display or a projector Connecting a Computer Display page 68 Connecting a Multimedia Computer Display page 69 Connecting a Projector page 70 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors ...

Page 68: ...tor VGA port 3 a on the computer or on the port replicator 3 If your computer is one of models with the NVIDIA video controller and you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has...

Page 69: ...tional port replicator To connect a multimedia computer display 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 70: ...al port replicator To connect a projector 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 71: ...onnected to your computer The procedure for selecting a display depends on the video controller used in the computer See the online Specifications for detailed information on the video controller If you want to work on the computer s LCD and the external display at the same time see Using the Multiple Monitors Function page 74 for more information To select a display ...

Page 72: ...b 5 Click Advanced 6 Click the tab with its name beginning with Intel R 7 Click Graphic Properties 8 Select a display from the Display Devices menu 9 Click OK You may not be able to display on the computer s LCD and the external display or projector at the same time depending on the type of your external display or projector Before turning on the computer turn on the peripheral devices ...

Page 73: ...ts name beginning with GeForce 7 Select nView Display Settings from the left menu To change the current display select the desired display from the Current display drop down list To display the output on the computer s LCD and the external display at the same time select Clone from the nView Display mode drop down list To specify displays use the Primary Display Secondary Display drop down list 8 ...

Page 74: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 75: ...esktop to display the context menu 2 Point to Graphics Options and click Graphics Properties 3 Select Extended Desktop from the Display Devices menu To change the primary and secondary device settings use the Primary Device and Secondary Device drop down lists under Multiple Display 4 Click OK If the Monitor Settings window appears click OK ...

Page 76: ...nView Display Mode drop down list 9 Select Laptop Display from the Primary display drop down list 10 Click OK You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button To change the S button assignments press and hold any S button to display the window for changing the assignment For details on the S buttons see Using Special function B...

Page 77: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 78: ...e to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on the computer As a result you only need to plug the USB mouse into the USB...

Page 79: ...and connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port you prefer to use 2 Plug the USB floppy disk drive cable into the USB port Your USB floppy disk drive is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 80: ...USB cable directly from the computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A me...

Page 81: ...ing a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 82: ... into an AC outlet 2 Plug the printer cable 2 supplied with your printer into the printer port 3 on the computer or on the optional port replicator Depending on the model you purchased See the online Specifications for details on your model Before connecting the printer turn off the computer and the printer and unplug the AC adapter and the power cord ...

Page 83: ...device i LINK cables compatible with the computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on your country or region An i LINK connection with other compatible devices is not fully guaranteed The i LIN...

Page 84: ...o the DV In Out ports 3 on the digital video camera recorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder shown here is an example your digital video camera recorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an ...

Page 85: ...work cable to the Network Ethernet port on the computer or the optional port replicator and the other end to your network For detailed settings and devices needed to connect to the network see your network administrator The computer can be connected to the network with the default settings If the main unit is docked you can only use the Network Ethernet port on the optional port replicator ...

Page 86: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 87: ...IO Computer This section briefly describes how to change the main settings of your computer Setting the Password page 88 Setting Up Your Computer with VAIO Central page 90 Using the Power Saving Modes page 91 Managing Power with VAIO Power Management page 96 ...

Page 88: ... and need assistance to reset a password reset fee will be charged and your computer may need to be sent in for depot service for password reset To add the power on password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when VAIO logo appears 3 Use the or key to select Security to di...

Page 89: ...Press the F2 key when the VAIO logo appears The BIOS setup screen appears 3 Enter the current password for Enter Password 4 Use the or key to select Security to display another screen select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and then a new password twice and press the Enter key To remove the password leave Enter New Pas...

Page 90: ...references for system behavior To use VAIO Central 1 Click Start point to All Programs and click VAIO Central The VAIO Central window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed Some of the control items will not be visible if you open VAIO Central as a limited user ...

Page 91: ...ry power you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery Using Normal Mode This is the normal state of...

Page 92: ...he computer will switch off automatically You will lose any unsaved data When the computer is in Standby mode you cannot insert a disc The computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down when the computer enters Standby mode you will lose any unsaved data Going back to the previous work state is impossi...

Page 93: ...o change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 94: ... is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state If you press the power button for more than four seconds the computer...

Page 95: ...e time of shutting down in the normal way When the computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the computer until its power indicator turns off ...

Page 96: ...ctivating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power If you double click this icon the Power Meter window appears showing you the power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Ma...

Page 97: ...nce and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Select a power scheme from the Power schemes drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears to the right of Power Scheme 7 If necessary you can change the items in the list for example the brightness of the LCD 8 Cli...

Page 98: ... Power Management icon For launching VAIO Central see Setting Up Your Computer with VAIO Central page 90 To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Vie...

Page 99: ...t You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your model refer to the online Specifications sheet For assistance contact an authorized Sony Service Center To find the nearest center or...

Page 100: ...dule ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links ne...

Page 101: ...he computer and any repair costs will not be covered by the warranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with car...

Page 102: ... on the bottom of the computer 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery 3 Wait until the computer cools down 4 Unscrew the screw at the bottom of the computer 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 103: ... Your VAIO Computer 6 Remove the memory module Pull the tabs in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Page 104: ... it in until it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 8 Close the module cover and then tighten the screws on the bottom of the computer 9 Reinsert the battery and turn on the computer ...

Page 105: ...rneath the keyboard 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the two screws at the bottom of the computer 5 Slide up the latches in the battery compartment to unlock the keyboard ...

Page 106: ... the touchpad and gently put it on the computer Be careful not to detach the cable when lifting the keyboard Observe the following when turning over the keyboard Do not remove the keyboard forcibly as it may deform the keyboard Do not pull the keyboard cable with excessive force as it may result in the broken cable Make sure not to disengage any key tops ...

Page 107: ...over 9 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity 10 Remove the memory module Pull the tabs in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Page 108: ...om its packaging 12 Install the memory module Slide the memory module into the slot Push in the memory module until it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot ...

Page 109: ... press it into the computer It would be easier to replace the keyboard if you gently hold down the area indicated by 1 Observe the following when replacing the keyboard Do not apply excessive force to the keyboard as it may deform the keyboard Do not pull the keyboard cable with excessive force as it may result in the broken cable ...

Page 110: ...rn on the computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer 2 Click Start point to All Programs and click VAIO Central 3 Click the System Information tab in the VAIO Central window 4 Double click the System Information folder 5 Double click the System Information icon You can view the amount of system memory If the additional memory does not appear repeat th...

Page 111: ...rom potential damage On Handling the LCD Screen page 112 On Using the Power Source page 113 On Handling Your Computer page 114 On Handling Floppy Disks page 116 On Handling Discs page 117 On Using the Battery Pack page 118 On Using Headphones page 119 On Handling Memory Stick Media page 119 On Handling the Hard Disk page 120 ...

Page 112: ...al image may appear on the screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red ...

Page 113: ...d by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug the computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use the AC ...

Page 114: ... ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near the computer The electromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal hea...

Page 115: ...r In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact an authorized Sony Service Center To find the nearest center or agent visit the Sony online support Web site Make sure you disconnect the power cord before cleaning the computer To avoid losing data if the computer is damaged back up your data regularly ...

Page 116: ... heat Keep the floppy disk away from any liquid Do not let the floppy disk get wet When you are not using the floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with a label make sure that the label is properly attached If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or dam...

Page 117: ...t use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any rema...

Page 118: ...ing charged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for an extended period of time remove the battery pack from the computer to prevent damage to the ba...

Page 119: ...e or discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memory Stic...

Page 120: ...ould be careful when handling the computer To avoid damaging your hard disk Do not subject the computer to sudden movements Keep the computer away from magnets Do not place the computer in a location subject to mechanical vibration or in an unstable position Do not move the computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not...

Page 121: ... for customers in USA at http www sony ca support for customers in Canada or at http www sony com lapcsupport for customers in Latin American countries or areas Computer page 123 System Security page 133 Battery page 135 Internet page 137 Networking page 139 Bluetooth Technology page 142 CDs and DVDs page 146 Display page 150 Printing page 152 Microphone page 153 Mouse page 154 Speakers page 155 T...

Page 122: ...122 n N Troubleshooting Audio Video page 161 Memory Stick Media page 162 Peripherals page 163 ...

Page 123: ...sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Disconnect the AC adapter and remove the battery Wait three to five minutes Reattach the AC adapter and reinstall the battery and press the power button to turn on the computer Condensation may cause the computer to malfun...

Page 124: ...e time hour minute second Press the Enter key 4 Press the key to select the Exit tab and then press the F9 key The message Load default configuration now appears 5 Select Yes and press the Enter key 6 Select Exit Save Changes and press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key The computer restarts If this occurs on a regular bas...

Page 125: ...pears on your screen after a while 1 Press the power button for more than four seconds to check that the power indicator goes out Then turn on the computer again 2 If nothing still appears on your screen unplug the AC adapter remove the battery and leave the computer for about a minute Then plug in the AC adapter install the battery and turn on the computer again ...

Page 126: ...rating system still does not start follow these steps to initialize the BIOS 1 If there is a disk in the floppy disk drive remove it 2 Turn off the computer 3 Remove any peripheral devices connected to the computer 4 Restart the computer 5 Press the F2 key when the VAIO logo appears The BIOS setup screen appears 6 Press the key to select the Exit menu 7 Press the F9 key The message Load default co...

Page 127: ...w appears click Turn Off from the Shut Down menu When the Windows Security window appears click Shut Down If the computer still does not turn off press and hold the power button or slide and hold the power switch until the computer turns off If the computer stops responding while playing a CD or DVD press the Ctrl Alt Delete keys simultaneously You can turn off the computer from the Windows Task M...

Page 128: ...t restart 3 If the computer does not restart follow these steps 1 Press the Ctrl Alt Delete keys simultaneously The Windows Task Manager or Windows Security window appears 2 When the Windows Task Manager window appears press and release the Alt key to highlight the menu bar press the key to select Shut Down and then follow step 3 and 4 When the Windows Security window appears press the S key to sh...

Page 129: ...rvice Center To find the nearest center or agent visit the Sony online support Web site Why does a window appear to notify of incompatibility of the battery pack or improper connection to the computer and an operating mode shift to Hibernate This symptom could be due to the battery pack not being installed properly To resolve this symptom switch off the computer and remove the battery pack Then in...

Page 130: ...k Power Options The Power Options Properties window appears 3 Select Portable Laptop in the Power schemes box 4 Click Apply 5 Click OK Available on selected models only Why does the System Properties window display a slower CPU speed than the maximum This is normal Because the computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may d...

Page 131: ...ndicator are off If any are lit press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO models the graphics memory is shared with the system T...

Page 132: ...t Security 2005 software is launched 2 Click Status Settings in the left pane under Norton Internet Security The System Status list is displayed in the right pane 3 Click Personal Firewall and then Configure 4 Click the Advanced tab and then General 5 Deselect the UPNP Port 1900 Block Rule check box 6 Click OK Why does it take time before my computer starts If Norton Internet Security s Personal F...

Page 133: ... can get important Windows updates by doing one of the following The Automatic Updates feature This feature automatically searches for and delivers updates directly to the computer whenever you are connected to the Internet The Windows Updates web site This site enables you to download computer updates without turning on the Automatic Updates feature The computer must be connected to the Internet ...

Page 134: ...keep the preinstalled Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the latest security update 1 Double click the Norton Internet Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appear 1 Follow the on screen instructions to complete each wizard 2 D...

Page 135: ... is installed When should I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a long time When should I replace the battery If the battery power is still low after charging it the battery may be reaching the end of its life and should be replaced Should I be concerned that the installed battery...

Page 136: ...m from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 94 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Prop...

Page 137: ...one number the program is dialing is correct Make sure the software you are using is compatible with the computer s modem All preinstalled Sony programs are compatible Make sure that the modem is the only device connected to your phone line Check the following setting 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the Modems tab check ...

Page 138: ...ng properly to other PC based modems fax machines or your Internet Service Provider ISP follow these steps Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the I...

Page 139: ...e the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer Make sure power to the access point is on Check the following setting 1 Click Start and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Network tab 7 Make sure the access point is ...

Page 140: ...data transfer speed move the computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See your access point instructions for mor...

Page 141: ...e using a wireless LAN access point see connectivity information contained in your access point instructions When I change the encryption key the network connection stops What should I do Two computers with built in wireless LAN may loose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on b...

Page 142: ...to communicate with the device Why can t I find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more details If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to communic...

Page 143: ...ility mode and Pairing mode are selected on the Security tab 4 Click OK The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality on the operating system or the software used Try to move the computer or to place both devices closer If the device with which you want to communicate is already communicating with anot...

Page 144: ...d by distance and obstructions You may need to move the computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between the computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the env...

Page 145: ...ct the utility cannot assign a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log on to my computer as a limited user The Bluetooth functionality may not be available to users with limited rights on the computer Log on to the computer with a user with administrator rights Why can t I connect to a Bluetooth ...

Page 146: ...or damage If the disc is dirty see On Handling Discs page 117 for instructions on how to clean it What should I do if the drive tray won t open Make sure the computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert a th...

Page 147: ...ctions If you are playing a CD or DVD and cannot hear sound follow these steps Double click the Volume icon on the taskbar and click to cancel the Volume Control Mute All and Wave Mute check boxes Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and the computer Make sure the CD audio f...

Page 148: ...ke sure an adhesive label was not attached to the CD or DVD Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on the co...

Page 149: ...online Specifications to see whether your model is equipped with an optical disc drive capable of DVD writing Are you using the correct DVD recordable media Check which DVD recordable format is compatible with the computer s built in DVD recorder DVD R DVD RW DVD R DVD RW Note the possibility that some brands of DVD recordable media do not work The preinstalled software on the computer does not su...

Page 150: ...power make sure the battery is installed properly and is charged See Using the Battery Pack page 19 for more information If the display mode is set to external display use the Fn F7 key combination See Combinations and Functions with the Fn Key page 26 for more information What should I do if the screen does not display a video If the external display is selected for the output destination with th...

Page 151: ...ontrol Panel 2 Click Performance and Maintenance 3 Click Power Options 4 On the Power Schemes tab select the desired power scheme from the Power schemes list 5 On the VAIO Power Management tab select No change for LCD Brightness 6 Click OK The preference for the brightness adjusted with the Fn F5 F6 keys is saved and your screen brightness remains unchanged regardless of operating conditions What ...

Page 152: ...bernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on the computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click an unused printer and select Properties 5 Click the Ports tab 6 Click to cancel the Enable bidire...

Page 153: ... n N Troubleshooting Microphone Why doesn t my microphone work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the Microphone jack on the computer ...

Page 154: ...the U key When the Turn off computer window appears press the R key Press the Ctrl Alt Delete keys simultaneously When the Windows Task Manager window appears press the Alt key to highlight the menu bar and press the key to select Shut Down Press the Enter key and then press the R key Press and hold the power button When the computer turns off wait 10 to 15 seconds then press the power button agai...

Page 155: ...h the speakers If you are using battery power make sure the battery is installed properly and is charged If the speakers require external power make sure the speakers are connected to a power source See the manual that came with the speakers for more information Why can t I hear sound from my speakers If the computer is using battery power make sure the battery is properly installed and is charged...

Page 156: ...s 2 Press and release the Alt key to highlight the menu bar and press the key to select Shut Down 3 Press the Enter key 4 Press the R key to restart the computer If you still cannot restart the computer press and hold the power button to turn off the computer If the pointer does not move while playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the computer If...

Page 157: ...e the button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mouse 4 Click the Buttons tab 5 Select your preferences in the Button Configuration box and then click Apply to install your settings You may need to use the Tab key and the M and m keys to make your selections 6 Click OK to close the window ...

Page 158: ...hange the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off...

Page 159: ...the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from the computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart Why is the drive unable to write data to a floppy di...

Page 160: ... Why doesn t my computer recognize attached devices For some PC Cards if you alternate between normal power operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting a PC Card page 37 f...

Page 161: ...tion i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other See the manual that came with your compatible i LINK device for information on operating conditions and...

Page 162: ...tick Formatter software preinstalled on the computer For instructions about formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media Using recorded music requires permission of the copyright holders...

Page 163: ... AC outlet Try using a different USB port on the computer The driver could be installed to the specific port you used the first time you connected the device Check the manual provided with the USB device You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test that the port is working at all USB hubs may prevent a device from...

Page 164: ...em Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Type a description of the problem and the Knowledge Database searches for the correspon...

Page 165: ... Your VAIO computer model You can find it at the lower right corner of the display on the laptops and in the same place on the front panel of the CPU on the desktops 2 Your computer s serial number You can find it on the back of the laptops and on the back of the CPU on the desktops the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The...

Page 166: ...ng numbers In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 595 0200 In Chile Sony answers 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 ...

Page 167: ...rams listed below Adobe Photoshop Elements Photoshop Album Premiere Reader Adobe Systems Inc For users in USA and Canada Web Site http www adobe com support Telephone 800 685 3652 America Online Broadband or Dial Up America Online Inc For users in USA and Canada Web Site http www aol com AOL Instant Messenger America Online Inc For users in USA and Canada Web Site http www aim com ...

Page 168: ...D photo albums and slide shows with picture files or by importing pictures from a digital still camera What s more you can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from your own DVDs For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca...

Page 169: ...ents Save your movies back to your digital video camera or in a variety of popular file formats For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 Google Toolbar Google Inc For users ...

Page 170: ...urposes only The software has been installed and you must activate the software before you can use it Product activation procedures will be detailed during initial launch of the software activation requires Internet access This software has an expiration date of 60 days from date of first use at which time the software will operate under reduced functionality mode limiting end user options and ope...

Page 171: ... moodlogic com support E mail help moodlogic com Netscape Internet Service America Online Inc For users in USA and Canada Web Site http isp netscape com help Telephone 866 541 8233 Norton Internet Security Symantec Corporation For users in USA and Canada Web Site http www symantec com techsupp ...

Page 172: ...r create your own photo albums and make prints For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 Quicken New User Edition Intuit Inc For users in USA and Canada Web Site http www int...

Page 173: ...ge software sports high quality digital audio storage a sleek player skin design and audio CD burning capability For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 174: ... CD R or CD RW discs or audio files in WAV format For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 SpySubtract InterMute Inc For users in USA and Canada Web Site http www intermute ...

Page 175: ... for your computer s shortcut keys For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 176: ... VAIO computer and view your computer s configuration and specifications For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 177: ...re VAIO computers as media servers which store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless network For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telepho...

Page 178: ...tation product specifications serial number model name service tag information survey registration etc For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 179: ...pport Web site for important software updates and information for your specific VAIO computer model For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 180: ... and offers useful diagnostic tests to help keep your wireless network running smoothly For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www sony com lapcsupport Telephone 888 4 SONY PC 888 476 6972 ...

Page 181: ...ide shows of pictures to DVD On VAIO computer models with a built in TV tuner VAIO Zone includes a complete personal video recorder enabling you to record TV programs and burn them to DVD For users in USA Web Site http www sony com pcsupport Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web Site http www sony ca support For users in Latin American countries or areas Web Site http www so...

Page 182: ... 2005 Sony Corporation n ...

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