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n

N

Troubleshooting

How do I run Windows Aero?

!

This Q & A entry applies to selected models only.

To run Windows Aero, follow these steps:

1

Click 

Start

 and 

Control Panel

.

2

Click 

Customize colors

 under 

Appearance and Personalization

.

3

Click 

Open classic appearance properties for more color options

.

4

Select 

Windows Aero

 from the 

Color scheme

 options on the 

Appearance

 tab.

5

Click 

OK

.

For information about the Windows Aero features, such as Windows Flip 3D, see 

Windows Help and Support

.

  

Summary of Contents for VAIO VGN-CR

Page 1: ...N User Guide Personal Computer V G N C R S e r i e s ...

Page 2: ...ack 23 Shutting Down Your Computer Safely 28 Using Your VAIO Computer 29 Using the Keyboard 30 Using the Touch Pad 31 Using Special function Buttons 32 Using the Built in MOTION EYE Camera 34 Using the Optical Disc Drive 37 Using the ExpressCard Module 46 Using the Memory Stick Media 50 Using Other Memory Cards 55 Using the Internet 58 Using Wireless LAN WLAN 59 Using the Bluetooth Functionality 6...

Page 3: ...g a Universal Serial Bus USB Device 82 Connecting a Printer 85 Connecting an i LINK Device 86 Connecting to a Network LAN 88 Customizing Your VAIO Computer 89 Setting the Password 90 Using Fingerprint Authentication 97 Setting Up Your Computer with VAIO Control Center 105 Using the Power Saving Modes 106 Managing Power with VAIO Power Management 111 Upgrading Your VAIO Computer 112 Adding and Remo...

Page 4: ... 128 On Handling Discs 129 On Using the Battery Pack 130 On Using Headphones 132 On Handling Memory Stick Media 133 On Handling the Hard Disk 134 On Updating Your Computer 135 Troubleshooting 136 Computer 138 System Security 146 Battery 147 Built in MOTION EYE Camera 149 Internet 152 Networking 154 Bluetooth Technology 157 Optical Discs 161 Display 165 Printing 170 Microphone 171 ...

Page 5: ... 172 Speakers 173 Touch Pad 174 Keyboard 175 Floppy Disks 176 Audio Video 177 Memory Stick Media 178 Peripherals 179 Support Options 180 Sony Support Information 181 Program Support Information 184 Trademarks 195 ...

Page 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 7: ...mation and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of components connection set up information etc Safety Information Contains safety guidelines and owner information Instant Mode Provides a guide to use Instant Mode ...

Page 8: ...ne specifications 1 Connect to the Internet 2 Go to the Sony online support Web site at the following URLs http esupport sony com EN VAIO for customers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil VAIO Recovery Center User Guide Pro...

Page 9: ...on and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Networking Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO Media Setup and Windows Network and Sharing Center and access to wireless tutori...

Page 10: ...benefits Your computer will be registered with Sony Product Support You will receive an e coupon good for purchase of eligible accessories at SonyStyle com Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty Protect your investment further by purchasing an optional Extended Service Plan ...

Page 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 13: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutt...

Page 14: ... 34 D LCD screen page 123 E Num lock indicator page 20 F Caps lock indicator page 20 G Scroll lock indicator page 20 H Power button I Keyboard page 30 J Touch pad page 31 K Fingerprint sensor page 97 L Power indicator page 20 M Battery indicator page 20 N Hard disk drive indicator page 20 O Memory Stick indicator page 20 P SD memory card indicator page 20 Q WIRELESS Wireless LAN Bluetooth function...

Page 15: ...page 32 B Stop button page 32 C Previous track button page 32 D Next track button page 32 E Built in speakers stereo F AV MODE button page 32 G Muting button page 32 H Volume buttons page 32 I CAPTURE button page 32 J DISPLAY OFF button page 32 ...

Page 16: ...ot page 55 D Optical disc drive page 37 E Optical disc drive indicator page 20 F Drive eject button page 37 G Manual eject hole page 161 H Hi Speed USB USB 2 0 port 2 page 82 I Network Ethernet port page 88 1 Your computer supports both standard and Duo size Memory Stick media 2 Supports high full low speeds ...

Page 17: ... 74 D S VIDEO OUT port page 76 E Hi Speed USB USB 2 0 ports 1 page 82 F i LINK 4 pin S400 port page 86 G Microphone jack page 81 H Headphones jack page 73 I WIRELESS Wireless LAN Bluetooth functionality 2 switch page 59 1 Support high full low speeds 2 On selected models only ...

Page 18: ...18 n N Getting Started Back A DC IN port page 22 B Battery connector C Air vent D Modem port page 58 ...

Page 19: ...19 n N Getting Started Bottom A Air vents B Illumination lamp page 105 ...

Page 20: ...ad from or written to the media in the SD memory card slot Do not enter Sleep mode or turn off the computer when this indicator is on When the indicator is off the memory card is not being used Built in MOTION EYE camera Illuminates while the built in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical disc media When the indicator is off the...

Page 21: ...21 n N Getting Started WIRELESS Illuminates when the WIRELESS switch is set to ON and the wireless LAN and or Bluetooth functionalities are enabled On selected models only Indicator Functions ...

Page 22: ...d of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer ...

Page 23: ...the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only ...

Page 24: ... battery pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level see Using the Battery Care Function page 26 Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On The computer is using bat...

Page 25: ... the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start blinking For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your dat...

Page 26: ...the battery care function to reduce battery degradation To use the battery care function 1 Click Start All Programs and VAIO Control Center 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Page 27: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery RELEASE latch 2 and slide the battery pack away from the computer ...

Page 28: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 29: ...0 Using the Touch Pad page 31 Using Special function Buttons page 32 Using the Built in MOTION EYE Camera page 34 Using the Optical Disc Drive page 37 Using the ExpressCard Module page 46 Using the Memory Stick Media page 50 Using Other Memory Cards page 55 Using the Internet page 58 Using Wireless LAN WLAN page 59 Using the Bluetooth Functionality page 66 ...

Page 30: ...magnified view is not as clear as the standard view as it is implemented by applying a lower resolution to the computer screen with a higher resolution This key combination may not work with graphic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressin...

Page 31: ...uch pad without connecting a mouse you will be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your fi...

Page 32: ...ay CDs DVDs and music files and view the image data stored on the hard disk drive without launching Windows See the printed Instant Mode booklet for more information When the computer is on or in Sleep mode Launches VAIO Launcher for selecting the desired software You can change the default software options in VAIO Launcher To do so press and hold the AV MODE button to display the setup window Mut...

Page 33: ...on Stops playback of a CD or DVD media or a music video file stored on the hard disk drive Previous track button Plays the previous chapter file during video playback or the previous song file during audio playback Next track button Plays the next chapter file during video playback or the next song file during audio playback Special function button Functions ...

Page 34: ... computer is ready for a video conference using instant messaging software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before usi...

Page 35: ...e CAPTURE button on your computer The current image in the finder view is captured and its thumbnail image is added to the thumbnail view in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window WebCam Companion 2 provides many more features See the help...

Page 36: ...art movie recording 5 When finished press the CAPTURE button once again to stop movie recording The first scene of the captured movie is added to the thumbnail view in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window WebCam Companion 2 provides many ...

Page 37: ... equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it down until the disc clicks into place ...

Page 38: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 39: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 40: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Page 41: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Page 42: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Page 43: ...VD RAM media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled all th...

Page 44: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 45: ...uctions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a disc into the optical disc drive 4 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how ...

Page 46: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 47: ...t of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the Expr...

Page 48: ...pressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 49: ...ssCard module To remove an ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module...

Page 50: ...tick media is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 51: ...nd compatible with Sony branded Memory Stick media with capacity of up to 16 GB that are available as of January 2008 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection...

Page 52: ...ck Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper inserti...

Page 53: ...a Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change D...

Page 54: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick indicator is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 55: ... 2008 However not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 16 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not s...

Page 56: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 57: ... while the SD memory card indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the SD memory card indicator light is off 2 Push in the memory card toward the computer The memory card ejects 3 Pull the memory card out of the slot ...

Page 58: ...omputer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To ...

Page 59: ...rity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes ...

Page 60: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Page 61: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 62: ...ch window 3 Select your desired wireless option s and click OK Make sure the WIRELESS indicator is lit 4 Click Start and Control Panel 5 Click View network status and tasks under Network and Internet 6 Click Set up a connection or network on the left pane The Set up a connection or network window appears 7 Select an option to specify the ad hoc network settings and click Next 8 Follow the on scree...

Page 63: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 64: ...he WIRELESS indicator is lit 5 Right click or on the taskbar and select Connect to a network 6 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F See the online spec...

Page 65: ...omputer Stopping Wireless LAN Communication To stop wireless LAN communication Turn off the WIRELESS switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Page 66: ...ss communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 33 feet 10 meters range in open space To start Bluetooth communications 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth Device option ...

Page 67: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Page 68: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Page 69: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 70: ...t up the Bluetooth functionality For setting up and using the Bluetooth functionality search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Stopping Bluetooth Communications To stop Bluetooth communications Turn off the WIRELESS switch The WIRELESS indicator turns off ...

Page 71: ...re and Sound and Bluetooth Devices 4 Click Add on the Devices tab The Add Bluetooth Device Wizard window appears 5 Click to select the My device is set up and ready to be found check box and click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Select the device name for your Bluetooth headset and click Next 7 Enter 0000 for Use the passkey found in the...

Page 72: ... Connecting External Speakers page 73 Connecting an External Display page 74 Selecting Display Modes page 78 Using the Multiple Monitors Function page 79 Connecting an External Microphone page 81 Connecting a Universal Serial Bus USB Device page 82 Connecting a Printer page 85 Connecting an i LINK Device page 86 Connecting to a Network LAN page 88 ...

Page 73: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 74: ...ector Connect the power cord of your external display after connecting all other cables Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the compute...

Page 75: ...ne to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 76: ...n audio cable not supplied into the headphones jack on the computer and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system See the manual that came with your TV for more information on installation and use If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV If y...

Page 77: ... To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the jack and port on the projector 6 ...

Page 78: ...ime see Using the Multiple Monitors Function page 79 for more information To select a display 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of your external dis...

Page 79: ...drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to Norm...

Page 80: ...ors mode 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Page 81: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 82: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 83: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 84: ...he computer to malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disco...

Page 85: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 86: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Page 87: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 88: ... ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone line...

Page 89: ... VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 90 Using Fingerprint Authentication page 97 Setting Up Your Computer with VAIO Control Center page 105 Using the Power Saving Modes page 106 Managing Power with VAIO Power Management page 111 ...

Page 90: ...d is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If...

Page 91: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Page 92: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 93: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 94: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 95: ...ngerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 97 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 ...

Page 96: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Page 97: ... you can substitute fingerprint authentication for password entry when logging onto Windows Power on Security feature page 102 If you have set the power on password page 90 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick Web site access page 103 You can substitute fingerprint authentication for entering information user accounts ...

Page 98: ...after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly...

Page 99: ... instructions To enroll a fingerprint Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints and Initi...

Page 100: ...100 n N Customizing Your VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 101: ... slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to enroll and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled ...

Page 102: ... Windows passwords see Setting the Password page 90 Logging onto Windows If you have enrolled your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears Power on Security feature If you have set the power on pa...

Page 103: ...ncrypted archive to include a file and or folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption Using the Application Launcher The application launcher feature is available on your computer for launching you...

Page 104: ...ngerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt select Continue and press the ...

Page 105: ... changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center as a standard user Changing the default illumination lamp activity The illumination lamp on the bottom of your computer illuminates depending on your actions or the computer s status You can change this default activity of the lamp t...

Page 106: ...computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of the computer when it is in use Th...

Page 107: ... power place the computer into Hibernate mode or turn it off To activate Sleep mode Click Start the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all...

Page 108: ...ically You will lose all unsaved data If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode an...

Page 109: ...into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time t...

Page 110: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Page 111: ...ars on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan...

Page 112: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To fin...

Page 113: ...ing and Removing Memory If you want to expand the functionality of your computer you can increase the memory by installing optional memory modules Before you upgrade your computer s memory read the notes and procedures in the following pages ...

Page 114: ... can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is...

Page 115: ...and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avo...

Page 116: ...omputer Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down ...

Page 117: ...ading Your VAIO Computer 4 Unscrew the screw 1 first and then other five screws 2 on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 118: ...There are two memory module slots in the memory module compartment If your computer has only one memory module installed at the time of delivery it has been inserted in the upper slot To insert a new memory module into the lower open slot for increasing the amount of memory remove the memory module from the upper slot first and then insert the new memory module into the lower slot and reinsert the...

Page 119: ...ntil it clicks into place Do not touch any other components on the motherboard If you want to install only one memory module be sure to use the upper slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot ...

Page 120: ...10 Tighten the screws on the bottom of the computer Do not install the screw 1 in step 4 into other screw holes as doing so may cause damage to your computer because the length of the screw 1 is longer than that of other screws 2 11 Reinstall the battery pack and turn on the computer ...

Page 121: ... Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 122: ... Screen page 123 On Using the Power Source page 124 On Handling Your Computer page 125 On Using the Built in MOTION EYE Camera page 127 On Handling Floppy Disks page 128 On Handling Discs page 129 On Using the Battery Pack page 130 On Using Headphones page 132 On Handling Memory Stick Media page 133 On Handling the Hard Disk page 134 On Updating Your Computer page 135 ...

Page 123: ... in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process an...

Page 124: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Page 125: ...a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunct...

Page 126: ... authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 181 Make sure you disconnect the power cord and remove the battery pack before cleaning your computer To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD...

Page 127: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty ...

Page 128: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 129: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 130: ...tery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses and damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The...

Page 131: ...e the battery pack will gradually discharge over time even when not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after the battery pack is fully charged the battery pack may be reaching the end of its life and should be replac...

Page 132: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 133: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Page 134: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 135: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 136: ...omers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 138 System Security page 146 Battery page 147 Built in MOTION EYE Camera page 149 Internet page 152 Networking page 154 Bluetooth Technology page 157 Optical Discs pag...

Page 137: ...137 n N Troubleshooting Keyboard page 175 Floppy Disks page 176 Audio Video page 177 Memory Stick Media page 178 Peripherals page 179 ...

Page 138: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Page 139: ...appears 2 Set the date month day year Press the Enter key 3 Press the m key to select System Time and then set the time hour minute second Press the Enter key 4 Press the key to select the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs ...

Page 140: ...s the Alt F4 keys several times to close the application window An application error may have been occurred Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug in the AC adapter and turn on the co...

Page 141: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 142: ... and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is blinking and my computer does not start This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove the battery pack Then install the battery pack to t...

Page 143: ...m Properties window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password t...

Page 144: ...d What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 181 Why doesn t my screen turn off when the time selected for the automatic turn off action has passed The VAIO Original Screen Saver disables the tim...

Page 145: ...he VAIO logo appears How do I check the volume of the recovery partition Your hard disk drive contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage on the left pane The volume of the recovery partition and the total volum...

Page 146: ...et 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation To download and install the latest security updates follow these steps Your computer must...

Page 147: ...uses AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should ...

Page 148: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 109 for information on how you can manually activate Hibe...

Page 149: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See On Using the Built in MOTION EYE Camera page 127 Why do ca...

Page 150: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video...

Page 151: ...art Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE cam...

Page 152: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 153: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Page 154: ...nd tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the...

Page 155: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 156: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 154 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 157: ...ed device is also connected to other devices it may not appear on the Devices tab in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information...

Page 158: ...ata transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to ...

Page 159: ... your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment What should I do if my computer becomes unstable when I use a Bluetooth audio device Your computer may become unstable if you change a sound output device to a Blueto...

Page 160: ...vailable to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device with a PAN If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User PANU mode you cannot connect to the device with a PAN Why can t I use the Bluetooth devices when I switch a us...

Page 161: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 129 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select Eject If none of the above options work ins...

Page 162: ... clean the disc see On Handling Discs page 129 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button Press the button once again The volume may have been minimized by the volume button Press the volume button to turn up the volume loud enough to hear sound Right click the volume icon on the taskbar and clic...

Page 163: ...g the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compat...

Page 164: ...hesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer does not support copying DVD movies Macro...

Page 165: ...ack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more information The LCD backlight of your computer may have been turned off Press any key Why can t I view the whole screen image of a DVD video on my TV screen The screen...

Page 166: ...tion follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my screen to TV See Selecting Display Modes page 78 Alternatively you can press the Fn F7 keys to view the image either on your computer screen or on your ...

Page 167: ...your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value of the total avail...

Page 168: ...r the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Control Center To chan...

Page 169: ...ick Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 170: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 171: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 172: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 173: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Page 174: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Page 175: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 176: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Page 177: ... software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating ...

Page 178: ...at a Memory Stick media page 53 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 179: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 180: ...ions Support Options This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software Sony Support Information page 181 Program Support Information page 184 ...

Page 181: ...pport you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Type a description of the problem and the Knowledge Database searches for the corresponding solutions online You can visit the Sony online support Web site at the following URLs http esupport sony com EN...

Page 182: ...Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ha...

Page 183: ...rs In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From mobile phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 184: ... 4 SONY PC 888 476 6972 For customers in Canada Web site http www sony ca support Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere Eleme...

Page 185: ... http www aol com AOL BlueString America Online Inc For customers in USA and Canada Web site http www aol com AOL Instant Messenger application America Online Inc For customers in USA and Canada Web site http www aim com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help ...

Page 186: ...s with picture files or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 184 Corel Paint Shop Pro Photo X2 30 Day Trial Corel Corporation Edit enhance and share digital pho...

Page 187: ... chat experience through frames effects and themes For customers in USA and Canada Web site http www arcsoft com support Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Microsoft Corp For customers in USA...

Page 188: ...Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Windows Live OneCare Microsoft Corp OneCare helps keep your PC safe and secure while making your life ...

Page 189: ... file encryption registering forms and more For contacts about the software see Program Support Information page 184 QuickBooks Simple Start Intuit Inc For customers in USA and Canada Web site http www intuit com support Quicken 2008 Deluxe Intuit Inc For customers in USA and Canada Web site http www intuit com support Roxio Easy Media Creator 10 Suite Sonic Solutions For customers in USA and Cana...

Page 190: ... Studio software Sony Electronics Inc Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer and output them to CDs DVDs or audio files in WAV format For contacts about the software see Program Support Information page 184 VAIO Control Center Sony Electronics Inc VAIO Control Center provides a centralized location that gathers resources to...

Page 191: ...Information page 184 VAIO Launcher Sony Electronics Inc For contacts about the software see Program Support Information page 184 VAIO Media plus software Sony Electronics Inc VAIO Media plus software brings multimedia to your network enabling you to share music video and still image files between your VAIO computers You can set up one or more VAIO computers as media servers which store your multim...

Page 192: ...automatically categorized into moods For contacts about the software see Program Support Information page 184 VAIO Smart Network Sony Electronics Inc For contacts about the software see Program Support Information page 184 VAIO Touch Launcher Sony Electronics Inc VAIO Touch Launcher allows you to run an application program or change the sound display settings with the buttons on the launcher windo...

Page 193: ...nc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still camera or camcorder For contacts about the software see Program Support Information page 184 VAIO Wireless Switch Setting Utility Sony Electronics Inc For contacts about the software see Program Support Information p...

Page 194: ...inDVD software for VAIO computers InterVideo Inc For customers in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 1 800 772 6735 Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 184 ...

Page 195: ...ee Player MICROMV SonicStage SonicFlow SmartWi ImageStation ATRAC and ATRAC3 are trademarks or registered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoin...

Page 196: ...a trademark of MultiMediaCard Association All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to see what software is available for your model ...

Page 197: ... 2008 Sony Corporation n ...

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