Troubleshooting
Bluetooth Technology
What should I do if other Bluetooth devices cannot discover my computer?
❑
Make sure both devices have the Bluetooth functionality enabled.
❑
If the
WIRELESS
indicator is off, turn on the
WIRELESS
switch.
❑
You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then
turn on the
WIRELESS
switch.
❑
Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer discover other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear on the
Devices
tab in the
Bluetooth Devices
window or you may not be able to communicate with the device.
What should I do if I cannot find the Bluetooth device with which I want to communicate?
❑
Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more information.
❑
If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with your computer.
❑
To allow other Bluetooth devices to communicate with your computer, click
Start
,
Control Panel
,
Hardware and Sound
,
Bluetooth Devices
, and the
Options
tab and select the
Allow Bluetooth devices to connect to this computer
check
box.
