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Troubleshooting
Network Media Receiver
The server is listed as
Unknown
When this is shown for a server, the Network Media Receiver does not recognise the computer’s availability and fails to connect.
In this case, proceed as follows:
1
Using the remote control, select
Connect
from the on-screen submenu.
2
Press
OK
.
If these steps do not connect the server, try the following:
❑
If necessary, bring the computer out of
Standby
or
Hibernate
mode.
You can configure your computer to enable the Network Media Receiver to automatically resume from
Standby
or
Hibernate
modes.
❑
Make sure the computer is turned on.
❑
Make sure the network cable connections are secure.
❑
If using a network switch device or a router device with a built-in network switch, make sure the equipment is turned on.
❑
Make sure the network status is up.
The
Select a server
screen always appears
You can set the Network Media Receiver to stop displaying the
Select a server
screen every time you access a feature, such as
Video, Music or Photo. Preset a default server for each feature. See
Connecting to a server automatically
(page 42)
, for details.