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10

Why doesn't my computer enter Standby or Hibernate 
mode?

Your computer may become unstable if the operating mode is changed 
before the computer completely enters Standby or Hibernate mode.

To restore your computer to Normal mode

1

Close all open programs.

2

Click 

Start

Turn Off Computer

, and then 

Restart

.

3

If your computer does not restart, press the 

Ctrl

+

Alt

+

Delete

 keys 

and select 

Restart

 from the 

Shut Down

 menu.

4

If this procedure does not work, press and hold the power button or 
slide and hold the power switch until the computer turns off.

Turning off your computer with the 

Ctrl

+

Alt

+

Delete

 keys or the power button/switch 

may cause loss of unsaved data.

What should I do if the charge indicator light is blinking 
fast and my computer does not start?

This problem could be due to the battery pack not being installed 
properly. To resolve this problem, turn off your computer and remove the 
battery pack. Then reinstall the battery pack to the computer again. For 
details, see the on-screen 

Hardware Guide

.

If the problem persists after performing the above, it means the installed 
battery pack is not compatible. Remove the battery pack and contact 
VAIO Helpdesk.

What should I do if a message appears notifying of 
either incompatibility or the improper installation of the 
battery pack and my computer then enters Hibernate 
mode?

This problem could be due to the battery pack not being installed 
properly. To resolve this problem, turn off your computer and remove the 
battery pack. Then reinstall the battery pack to the computer again. For 
details, see the on-screen 

Hardware Guide

.

If the problem persists after performing the above, it means the installed 
battery pack is not compatible. Remove the battery pack and contact 
VAIO Helpdesk.

Summary of Contents for Vaio Series

Page 1: ......

Page 2: ...y discs immediately after your computer is ready for use because there are no recovery discs provided with the computer For instructions on how to create the recovery discs see Creating your own recovery discs Recovery Media Kit on page 15 ...

Page 3: ...puter enter Standby or Hibernate mode 10 What should I do if the charge indicator light is blinking fast and my computer does not start 10 What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode 10 What should I do if my computer does not accept my password and returns a message Enter Onet...

Page 4: ...your VAIO system 18 Before starting the recovery process 18 Recovering your VAIO system when you can start Windows 20 To restore the C drive 20 Recovering your VAIO system when you cannot start Windows 21 To recover your computer system from recovery partition 21 To recover your computer system using recovery discs 21 Changing the partition sizes 22 About hard disk partitioning 22 Creating a hard ...

Page 5: ...r or publicized on the VAIO online web site depending on your country or region You can also search for more information by using Help and Support Center Help and Support Center is a comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer Use the Search feature Index or table of contents to view all Windows Help resources including those that...

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Page 7: ...Troubleshooting ...

Page 8: ...l display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the power cord or the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the power cord or the AC adapter and then press the power button or sli...

Page 9: ... stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start Turn Off Computer and then Turn Off If your computer does not turn off press the Ctrl Alt Delete keys and select Turn Off from the Shut Down menu If your computer still does not turn off press and hold the power button or slide and hold the powe...

Page 10: ...lem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to the computer again For details see the on screen Hardware Guide If the problem persists after performing the above it means the installed battery pack is not compatible Remove the battery pack and contact VAIO Helpdesk What ...

Page 11: ...ur seconds to check that the power indicator light turns off Wait for 10 or 15 seconds then restart your computer and enter the correct password When entering the password check that the Num lock and Caps lock indicators are unlit If both or either of the lights is lit press the Num Lk or Num Lock key or the Caps Lock key to turn off the indicator before entering the password What should I do if I...

Page 12: ......

Page 13: ...Recovering your VAIO system ...

Page 14: ...re to create recovery discs immediately after your computer is ready for use because there are no recovery discs provided with the computer For instructions on how to create the recovery discs see Creating your own recovery discs Recovery Media Kit on page 15 2 Make a backup copy of your data Recovering your computer system will delete all the data previously stored on a hard disk Be sure to make ...

Page 15: ...partition you may need recovery discs depending on your computer state Recovery discs are compatible only with the computer in which the discs are created You cannot use the recovery discs for your computer with any other computer You may not be able to recover your computer system from the recovery partition in the following cases due to modifications of the recovery partition You have used softw...

Page 16: ...n on how to connect the computer to the Internet see the on screen Hardware Guide 2 If your computer is not equipped with a built in optical disc drive connect an external optical disc drive not supplied 3 Click Start point to All Programs and VAIO Recovery Tool and then click VAIO Recovery Utility 4 Select Create Recovery Media Kit and click OK 5 Follow the on screen instructions You can confirm ...

Page 17: ...computer back to normal depending on whether Windows starts or not If you can start Windows follow the steps below Recovering your computer system will delete all the data previously stored on the hard disk It is recommended that you update your computer after the system recovery using VAIO Update 1 Create your recovery discs if you have not yet created them see page 15 2 Make backup copies of you...

Page 18: ... however modify or delete the data with commercially available software applications designed to modify partition information The data modification or deletion may disable a system recovery Recovering your computer system can restore the preinstalled software only except certain software It cannot restore software applications that were installed on your own or the data you created after purchase ...

Page 19: ...ble to restore the C drive Before starting the recovery process Recovering your computer system will delete all the data on the hard disk Make sure you have the backup copy of your valuable data On models with a fingerprint sensor recovering your computer system will delete all the fingerprint templates on the hard disk See the specifications to see whether your model is equipped with a fingerprin...

Page 20: ...erformed a backup of your data The Recovery Wizard window appears 4 Click Next then read and accept the end user license agreement The Recovery Menu window appears 5 Select C Drive Recovery Recommended and click Next If you have changed partition sizes and created another partition other than the C drive on your hard disk the data on the partition will remain unchanged even after recovering your c...

Page 21: ...t Exit select Get Default Values and then press the Enter key At the confirmation prompt select Yes and press the Enter key 4 Select Exit Setup and press the Enter key At the confirmation prompt select Yes and press the Enter key 5 Press the F10 key when the VAIO logo appears The Recovery Wizard window appears 6 Follow step 4 to 6 in Recovering your VAIO system when you can start Windows on page 2...

Page 22: ...artition you may not create recovery discs or complete the recovery process successfully because the free space on the hard disk is not enough You need to recover your computer system if you create a partition with recovery discs Recovering your computer system will delete all the data previously stored on the hard disk If you want to create a partition using the recovery discs on models without a...

Page 23: ...forming Delete the Recovery Partition will delete all the data on the hard disk Make sure you have the backup copy of your valuable data If you want to delete the recovery partition on models without a built in optical disc drive you need to connect an external optical disc drive not supplied 1 Follow step 1 to 4 in To recover your computer system using recovery discs on page 21 2 Select C and D D...

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