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Getting help
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Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony support options
Sony provides several support options for your computer.
Printed documentation supplied with your notebook
The
Customer Guide
explains how to start your computer and use the basic functions. This guide gives
you the information to access VAIO-Link.
The
Getting Started
gives you a list of the items you find in the box and a summary of the bundled
applications.
Online user guides on your computer's hard drive
The
Hardware guide
explains how to use your computer, connect peripheral devices. It gives you a
packing list and the list of specifications of your computer and accessories.
The
Software guide
lists the pre-installed software titles and explains how to use the utility programs
and perform basic computer tasks.
The
Customer Service Guide
gives you complete information on the VAIO-Link Services.
Other sources of information
The
online help files
that accompany your pre-installed software contain instructions on using the
software.
VAIO-Link website
: if you have any problem with your computer, you can access the VAIO-Link web
site. Go to:
