Sony VAIO PCG-GRX500 Series User Manual Download Page 19 | Manualshive

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Using the Optical Disc Drive

Your notebook comes with a removable optical disc drive located in the multipurpose bay. Depending on the system you
purchased, your optical disc drive is either a CD-RW/DVD Combo Drive or a DVD-ROM drive.

Caution:

The optical disc drive is removable when the power is on, but do not remove the drive when your notebook is in a
power saving mode. Any attempt to do so may result in malfunction and/or data loss.

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Summary of Contents for VAIO PCG-GRX500 Series

Page 1: ...ion on all aspects of using your new VAIO computer from keyboard functions to preinstalled software applications In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window Note Click here to find the latest updates and supplemental information about your computer Page 1 ...

Page 2: ... Keyboard Using the Touchpad Using the Center Jog Dial Control Using the Optical Disc Drive Using PC Cards Using Memory Stick Media Using a Second Battery Pack Using the Weight Saver Using Power Saving Modes Connecting a Phone Line Connecting to a Local Area Network Connecting to a Wireless LAN Page 2 ...

Page 3: ...ociated with each function key may vary from one application to the next Escape key The Esc Escape key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and places it in the Windows Clipboard You can then paste the screen shot into a document and print it Operator keys Shift Ctrl Alt keys Several keys are always used with at least one other...

Page 4: ...The Applications key displays a shortcut menu of context sensitive choices Pressing this key is the equivalent of clicking the right mouse button Page 4 ...

Page 5: ... from the Start menu Ctrl F Displays the Search Results Computers window where you can locate other computers This is the equivalent of selecting Search and then Computers from the Start menu M Minimizes all displayed windows Shift M Returns all minimized windows to their previous size R Displays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the Prop...

Page 6: ...the battery inserted in the battery bay on the right side of the notebook Battery 2 Indicates the status of the battery inserted in the multipurpose drive bay on the left side of the notebook Memory Stick Indicates that the Memory Stick slot is in use Hard disk This indicator will light when data is being read from or written to the hard disk Do not enter Standby mode or turn off the notebook when...

Page 7: ...rs appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on Letters appear in lower case as you type unless you hold down the Shift key Scroll Lock The screen scrolls differently Exactly how it scrolls depends on the specific application It has no effect in many applications Information moves across the display normally Page 7 ...

Page 8: ...tensity press Fn F5 and then or Fn F7 Switch to the external monitor LCD Toggles through the LCD external display connected to the Monitor connector and both LCD and external display Connect the cable before you turn on the notebook otherwise Fn F7 will not work Fn only F8 Control AV out Toggles between LCD only and dual LCD TV display modes Connect the cable before you turn on the notebook otherw...

Page 9: ...tandby mode a power management state To return the system to the active state press any key Note You can also carry out these functions using the center Jog Dial control Some functions are not available until Windows launches Page 9 ...

Page 10: ...ut menu of context sensitive choices Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touchpad to scroll vertically Move your finger along the bottom to scroll horizontally The scroll function is available only with applications that support a touchpad scroll feature The Mouse Properties dialog box lets you customize your mouse and touchpad f...

Page 11: ... a trademark of Sony used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connector may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and prope...

Page 12: ...n folder or document from a predefined list by rotating and pressing the center Jog Dial control In addition when you press the center Jog Dial control you can turn on your notebook automatically and start the selected application or document Center Jog Dial Control The center Jog Dial control window always appears in the display It is either in the launcher mode or in the guide mode Page 12 ...

Page 13: ...ntrol This section explains how to use the center Jog Dial control For information on how to change the settings of the center Jog Dial control right click the Jog Dial Utility icon or in the taskbar and click Help Topics Page 13 ...

Page 14: ...r the Jog Dial Utility icon in the taskbar Alternatively you can press the Ctrl key and the center Jog Dial control while the Jog Dial control window is active to switch to launcher mode Jog Dial Launcher To select a desired item proceed as follows 1 Rotate the center Jog Dial control to select the item you want and then press the center Jog Dial control The Jog Dial Launcher window switches to gu...

Page 15: ...ng on the software you are using you can select items from the displayed list using the center Jog Dial control You can switch between guide mode and launcher mode by pressing the Ctrl key and the center Jog Dial control Using Guide mode The Jog Dial control window displays the function of the center Jog Dial control Page 15 ...

Page 16: ...Center Jog Dial back button The center Jog Dial control includes a back button located to the right of the control Pressing this button brings you back to the previous screen Page 16 ...

Page 17: ...Sony software that supports the center Jog Dial control is active you can use the functions of the center Jog Dial control that are allocated to that software For more information on functions allocated to software see the software application s Help Page 17 ...

Page 18: ...rol to scroll the window or adjust the window size Using a Dialog box When a window such as Screen Properties is active the Dialog box is displayed in the Jog Dial window You can select an item in the window by rotating the center Jog Dial control Pressing the center Jog Dial control is the equivalent of pressing Enter or Select Jog Dial Guide Dialog Box Page 18 ...

Page 19: ...ending on the system you purchased your optical disc drive is either a CD RW DVD Combo Drive or a DVD ROM drive Caution The optical disc drive is removable when the power is on but do not remove the drive when your notebook is in a power saving mode Any attempt to do so may result in malfunction and or data loss Page 19 ...

Page 20: ...ting the Tray Note Avoid using adhesive labels to identify your discs Adhesive labels may come off while the disc is in use in your optical drive and may cause damage to the unit 3 Place an optical disc on the tray with the label side facing up For DVDs that can played on both sides the side of the disc facing up is the side that plays 4 Press the disc onto the hub until the disc clicks securely i...

Page 21: ...er Management for more information about power saving modes If the optical disc does not slide out when you press the Eject button turn off the notebook and insert a thin pointed object such as a paper clip into the manual eject hole Caution Make sure to seat the disc firmly over the hub fingers If you do not seat the disc firmly you could damage your optical drive and you may not be able to open ...

Page 22: ...lay resolution Read the suggestions below to set the display resolution to the proper dimensions Also see Selecting the Display Mode for more information If the notebook is set to the default display setting part of the video screen will not appear To view the entire screen adjust the display resolution to 640 x 480 Caution Some discs recorded at 20 or 24 bits may produce noise while playing If yo...

Page 23: ... and then click System The System Properties window appears 2 Select the Hardware tab and then click Device Manager in the Device Manager box A window appears listing your notebook hardware devices 3 Double click DVD CD ROM drives From the drop down list double click the drive name A properties window appears 4 Click the Properties tab 5 Select the Enable digital CD audio for this CD ROM device ch...

Page 24: ... use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining m...

Page 25: ... to a CD RW or CD R disc Using battery power may result in data transfer failure Notes on writing data to a CD RW or CD R disc For optimal writing speed deactivate the screen saver and exit anti virus software before writing data to a disc For best results use CD Rs that are compatible with 8x speed Your notebook does not support 1x writing speed Memory resident disc utilities may cause unstable o...

Page 26: ...ilure Your notebook includes two PC Card slots PC Cards enable you to connect portable external devices such as another hard disk drive or a PC Network Interface Card NIC to connect to a network Note The PC Card slots can accommodate two Type I II PC Cards or one Type III PC Card These slots are compatible with CardBus Use the lower slot for Type III PC Cards You do not need to shut down your note...

Page 27: ...tly into the slot The PC Card is automatically detected by your system The Unplug or Eject Hardware icon appears in the taskbar Caution Do not force a PC Card into the slot as this may damage the connector pins Do not carry your notebook while touching the head of a PC Card such as a wireless LAN card as pressure or shock may damage the connector pins Page 27 ...

Page 28: ...Hibernate power management modes while the card is inserted you may find that a device connected to your system is not recognized Restart your system to correct the problem Some PC Cards may require that you disable idle devices when using the PC Card You can use Sony Notebook Setup to disable devices See Displaying the Sony Notebook Setup Screen for more information Be sure to use the most recent...

Page 29: ...rsatile recording medium has a data capacity exceeding that of a floppy disk The medium is specially designed for exchanging and sharing digital data with compatible products Because it is removable the media can be used for external data storage Page 29 ...

Page 30: ...es that protected content is only transferred between compliant devices and media Protected content is recorded and transferred in an encrypted format to prevent unauthorized duplication or playback Note MG Memory Stick media has the MG mark To insert Memory Stick media 1 Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot Note Inserting the media in the w...

Page 31: ...ts pull it out Note Be careful when removing the Memory Stick media as it may eject completely from the slot 1 MagicGate Memory Stick and are trademarks of Sony C orporation 2 Memory Stick and are trademarks of Sony C orporation Page 31 ...

Page 32: ...ct valuable data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection Write protect off Data can be saved on the Memory Stick media Write protect on Data can be read from but not saved on the Memory Stick media Using the Write protect Tab Page 32 ...

Page 33: ...media Before you reformat confirm that the media does not contain files you want to keep 1 Insert the Memory Stick media into the notebook See To insert Memory Stick media for more information 2 Click Start in the Windows taskbar and click My Computer 3 Under Devices with Removable Storage right click Sony Memory Stick MG and select Format The Format Sony Memory Stick MG dialog box appears 4 Selec...

Page 34: ...er than MG Memory Stick media Recorded music is limited to private use only Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Formatting Memory Stick media erases all data including music data previously saved to it Before you format Memory Stick media co...

Page 35: ...the time that you use your notebook with battery power When using two battery packs the battery pack you insert first charges first The battery pack you insert second begins charging when the first battery pack is 85 percent full You can monitor which battery pack is charging by observing the battery indicators Page 35 ...

Page 36: ...nd Battery in Multipurpose Bay 3 Attach the weight saver to the notebook to stabilize the battery pack See Using the Weight Saver for more information Using Weight Saver for Second Battery Cover Keep the battery pack in the notebook while it is connected to AC power The battery indicator flashes while the battery is charging See also To charge the battery pack in the printed Quick Start for more i...

Page 37: ...To charge the second battery pack Charging the Second Battery Note To determine the amount of time the battery lasts see Displaying Battery Information for details Page 37 ...

Page 38: ...the battery pack you are removing is on right click the battery icon on the taskbar and click the Switch discharge battery option 1 To remove the battery pack first slide the multipurpose bay Release switch in the direction of the arrow to unlock the weight saver Multipurpose Bay Release Switch 2 Remove the weight saver and then pull out the battery pack 3 Reinsert the weight saver See Using the W...

Page 39: ...Using the Weight Saver The weight saver protects the multipurpose bay when it is empty and secures the secondary battery when it is installed in the multipurpose bay Page 39 ...

Page 40: ...e such as a battery pack is in the multipurpose bay remove that device See To remove the second battery pack for more information 2 Slide the weight saver in the direction of the arrow until it clicks into place Inserting the Weight Saver Page 40 ...

Page 41: ...To remove the weight saver 1 To remove the weight saver first slide the multipurpose bay Release switch in the direction of the arrow Multipurpose Bay Release Switch 2 Remove the weight saver Page 41 ...

Page 42: ... your notebook has two distinct power saving modes Standby and Hibernate When using battery power be aware that the notebook automatically enters Hibernate mode when the remaining battery charge drops below 5 percent regardless of the power management setting you select Note If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down you...

Page 43: ...de is the normal state of your notebook when it is in use The power indicator displays green when your notebook is in this mode To save power you can turn off a specific device such as the LCD or the hard disk drive Page 43 ...

Page 44: ...the current state of the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To activate Standby mode Press the key combination Fn Esc To return to Normal mode Press any key to return to Normal mode Page 44 ...

Page 45: ...s the key combination Fn F12 or press the power button and release it immediately The Save to Disk Manager window appears and the notebook enters Hibernate mode Note Do not move the notebook until its power indicator turns off Pressing the power button and releasing it immediately caused prior notebook systems to enter Standby mode 2 Press the power button to return to normal mode Page 45 ...

Page 46: ...e system status stored on the hard disk is erased and the notebook starts normally if you press the power button and hold it for more than four 4 seconds Standby uses more power than Hibernate Standby requires less time than Hibernate to return to normal mode Page 46 ...

Page 47: ...ck on the notebook Connecting Phone Cable 2 Plug the other end of the phone cable into the wall jack Note Your notebook does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you...

Page 48: ...k administrator Connecting to LAN Caution Warning Only connect 10BASE T and 100BASE TX cables to the Ethernet jack Do not connect any other type of network cable or phone cable Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the network contact your network administrat...

Page 49: ...e Other Places box on the left click My Network Places 3 In the Network Tasks box click Add a network place or click Set up a home or small office network depending on your configuration Depending on your choice either the Add Network Place Wizard or Network Setup Wizard window appears 4 Follow the on screen instructions Page 49 ...

Page 50: ...ble digital devices can communicate freely without cable connections A Wireless LAN is a network in which a mobile user can connect to a LAN through a wireless radio connection You can opt to purchase a Wireless LAN Access Point to set up a LAN Note See Using PC Cards for information on using the Wireless LAN PC Card Communicating via Wireless LAN 1 Supplied with selected models Page 50 ...

Page 51: ... and using the provided software with compatible devices Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also connect an access point to a telephone line Integrated Services Digital Network ISDN router cable modem or Digital Subscriber Line DSL modem to share access to the Internet among multiple computers Note For inf...

Page 52: ...ruding part of the antenna could damage it 2 Click Start on the Windows taskbar and then Control Panel 3 Click Network and Internet Connections and then Network Connections 4 Double click the Wireless Network Connection icon The Connect to Wireless Network dialog box opens Connecting to a wireless LAN 5 Select an access point from the Available Networks list box and enter a network key in the appr...

Page 53: ...us with an access point 1 Click Start on the Windows taskbar and then Control Panel 2 Click Network and Internet Connections and then Network Connections 3 Double click Wireless Network Connection Enabled The Wireless Network Connection Status window opens Page 53 ...

Page 54: ... Click Network and Internet Connections and then Network Connections 3 Double click Wireless Network Connection Enabled The Wireless Network Connection Status window appears with the General tab open 4 Click Properties The Wireless Network Connection Properties window opens 5 Select any tab to view access point information Page 54 ...

Page 55: ...ions and then Network Connections 4 Right click the Wireless Network Connection icon and select Properties 5 Select the Wireless Networks tab and click Add The Wireless Network Properties dialog box appears 6 Type a six digit name in the Network name SSID box 7 Click the Data encryption WEP enabled check box to select it 8 Click the Network Authentication Shared mode check box to select it 9 Click...

Page 56: ... turned On can damage the system or the PC Card if done incorrectly To remove the wireless LAN PC Card when the notebook is turned on 1 Double click located in the taskbar 2 Select ORiNOCO Wireless LAN PC Card from the list 3 Click Stop 4 Confirm the device when the confirm screen is displayed 5 Click OK 6 When is safe to remove is displayed in the notification area press the PC Card slot eject bu...

Page 57: ...dard cannot connect to devices using the IEEE 802 11b standard Wireless LAN communication occurs on divided frequency bands known as channels Third party Wireless LAN Access Point channels may be preset to different channels from Sony devices If using a Wireless LAN Access Point refer to connectivity information contained in those instructions Page 57 ...

Page 58: ...cator Connecting a PS 2 External Mouse or Keyboard Connecting an Audio Device Connecting an Audio Video Device Connecting a Parallel Port Printer Connecting a USB Printer Connecting an External Display Connecting a Universal Serial Bus Device Connecting an i LINK Device Connecting with another VAIO computer Connecting External Speakers Connecting an External Microphone Expanding Your Notebook Capa...

Page 59: ...sk Drive You can connect a Sony USB floppy disk drive not supplied to a USB port on your notebook Your notebook has three USB ports one located on the left panel one located on the right panel and one located on the rear panel Page 59 ...

Page 60: ... do not need to shut down your notebook before connecting or disconnecting a floppy disk drive Plug the USB connector into the USB port The VAIO logo on the USB floppy disk drive should be facing upward Connecting an External Floppy Disk Drive Page 60 ...

Page 61: ... a floppy disk into the external floppy disk drive 1 Hold the floppy disk with the label side facing upward 2 Gently push the floppy disk into the drive until it clicks into place Inserting a Floppy Disk Page 61 ...

Page 62: ...py disk from the external floppy disk drive 1 Close all applications that were opened from the disk and wait for the LED indicator to turn off 2 Push the Eject button and remove the disk Removing a Floppy Disk Page 62 ...

Page 63: ...Double click in the taskbar The Safely remove dialog box opens 2 Select Y E Data USB Floppy and click OK in the Stop a Hardware device dialog box When the message Safe to Remove Hardware appears click Close 3 Unplug the external floppy disk drive from the notebook Page 63 ...

Page 64: ...To carry an external floppy disk drive Fold the floppy disk drive cable and connector into the side compartment on the floppy disk drive Carrying an External Floppy Disk Drive Page 64 ...

Page 65: ...n handling floppy disks Do not open the shutter manually and touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources Page 65 ...

Page 66: ...ables you to connect additional peripherals to your notebook Port Replicator Rear Panel 1 USB ports 6 DC In port 2 LINE IN jacks 7 Serial port 3 S Video Out jack 8 LINE OUT jacks and Composite Video Out jack 4 Network port Ethernet 10BASE T 100BASE TX port 9 VGA Monitor port 5 Mouse Keyboard PS 2 port 10 Printer port Page 66 ...

Page 67: ...alfunction and data may be lost 1 Turn off the notebook and disconnect all peripheral devices 2 Plug the AC adapter connector into the DC IN port on the port replicator and plug the power cord into the AC adapter and an AC outlet Connecting AC Adapter to Port Replicator You will know the power is on when the green power indicator located on top of the port replicator switches on Power Indicator 3 ...

Page 68: ...taching your notebook to the port replicator do not attempt to insert or remove the battery pack Lifting and turning the notebook with an attached port replicator could cause a temporary loss of power Page 68 ...

Page 69: ... appears click Close 3 Once all active peripheral devices are disengaged disconnect the device connectors from the port replicator 4 Pull the release levers on each side of the port replicator to release the notebook from the port replicator Releasing Notebook from Port Replicator 5 Lift the notebook away from the port replicator Removing Notebook from Port Replicator Page 69 ...

Page 70: ...e or Keyboard You can connect either an external PS 2 mouse or PS 2 keyboard to the port replicator not supplied using a similar type PS 2 plug or adapter You may connect only one PS 2 device to the port replicator at a time Page 70 ...

Page 71: ...onal port replicator to the notebook 3 Locate the Mouse Keyboard PS 2 port on the port replicator identified by the symbols 4 Plug the mouse or keyboard connector into this port with the arrow facing upward Connecting External Mouse or Keyboard Note See the manual that came with your PS 2 mouse or keyboard for more information on its installation and use Page 71 ...

Page 72: ...Connecting an Audio Device You can connect an audio device to the port replicator not supplied or the notebook using mini plug cables shorter than 2 meters with no resistance Page 72 ...

Page 73: ...N jacks To connect an audio output device to the port replicator use the LINE OUT jacks Both sets of jacks consist of one Audio L jack and one Audio R jack Connecting an Audio Device to the Port Replicator To connect an audio output device to the notebook use the AV Out jack and an audio cable not supplied Connecting an Audio Device to the Notebook Page 73 ...

Page 74: ...E OUT jacks and Composite Video Out jack require an audio video cable not supplied If you use the S Video jack you must connect an audio cable to the LINE OUT jack located on the right panel Connecting a TV to the Port Replicator with the S Video Jack To connect an AV device to the notebook use the AV Out jack and an audio video cable not supplied Note The S Video Out jack and the AV Out jack are ...

Page 75: ...n AV device you will need to switch the TV input channel to external input and set up the TV configuration system See Selecting the Display Mode for more information Note See the manual that came with your AV device for more information on its installation and use Page 75 ...

Page 76: ...otebook and wait until it finishes rebooting 3 Use the Fn F8 key combination to toggle between the LCD and TV display The DVD will play on only one display at a time so select either LCD or TV as the primary display See Selecting the Display Mode for more information 4 Re insert your DVD to launch your DVD software Note A part of the image cannot be displayed on your TV display if the resolution o...

Page 77: ...Connecting a Parallel Port Printer You can connect a Windows XP operating system compatible printer to the port replicator not supplied or the notebook Page 77 ...

Page 78: ...y need to change the printer settings before you use the printer See Displaying the Sony Notebook Setup Screen for more information Connecting a Parallel Printer to the Notebook Note See the manual that came with your printer for more information on its installation and use If your printer stops functioning after resuming from a power saving mode see Troubleshooting the Printer for more informatio...

Page 79: ...Connecting a USB Printer You can connect a Windows XP operating system compatible USB printer to any of the three notebook USB ports or the two USB ports on the port replicator not supplied Page 79 ...

Page 80: ...ook or port replicator and plug the opposite end of the cable into the USB port on your printer Note To use a printer first install the driver software that came with your printer Connecting a USB Printer to the Notebook Note See the manual that came with your printer for more information on its installation and use Page 80 ...

Page 81: ...ecting an External Display You can connect any one of the following external displays to your notebook or port replicator not supplied Computer display monitor Multimedia computer display Projector Page 81 ...

Page 82: ...of the notebook or port replicator 3 Plug the display cable not supplied connector into the VGA Monitor port 4 Verify that the power cord is plugged into the computer display and an AC outlet Connecting an External Computer Display to the Notebook Note See the manual that came with your computer display for more information on its installation and use Page 82 ...

Page 83: ...d of the display cable into the multimedia computer display Pressing the Fn F8 keys toggles between LCD only and dual LCD TV display modes 4 Verify that the power cord is plugged into the multimedia computer display and an AC outlet Note Connect the cable before you turn on the notebook otherwise Fn F8 will not work You cannot use the Fn F8 function to switch between LCD and TV once a DVD is inser...

Page 84: ...ack on the right panel of the notebook 3 Plug the display cable not supplied connector into the VGA port and plug the audio cable not supplied connector into the Headphone jack 4 Plug the opposite end of the cables into the appropriate ports on the projector 5 Verify that the power cord is plugged into the projector and an AC outlet Connecting a Projector to the Notebook Note See the manual that c...

Page 85: ... the Fn F7 key combination to select the display you want See Selecting the Display Mode for more information To Press Result Switch to an external display Fn F7 Toggles between the LCD the external display connected to the Monitor port or both the LCD and external display Note On selected models Connect the external display to the notebook or port replicator before you turn on the unit otherwise ...

Page 86: ...nnecting a Universal Serial Bus Device You can connect a Universal Serial Bus USB device such as an external mouse keyboard speaker and microphone to your notebook or port replicator not supplied Page 86 ...

Page 87: ...t is not already connected Connecting USB Device to a USB Port You can use a Sony USB PCGA UMS1 series mouse not supplied with this computer The USB mouse software driver is preinstalled in the notebook so you simply plug the USB mouse into the USB port to use it One USB port generally supports one USB device Note See the manual that came with your USB device for more information on its installati...

Page 88: ...ng on the software application operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a C D RW or hard disk drive confi...

Page 89: ... 2 Plug the opposite end of the i LINK cable into the DV In Out port on the digital video camera recorder Connecting Digital Video Camera Recorder to i LINK Port In this illustration a Sony digital video camera recorder is connected to the notebook Instructions for connecting a different type of digital video camera recorder may differ Page 89 ...

Page 90: ...evices If the external device requires power from the i LINK port you cannot use the device with the notebook The notebook supports transfer rates up to 400 Mbps however the actual transfer rate is the lowest transfer rate of the external device The i LINK features available may vary depending on the software applications you use See the documentation that accompanied your software for more inform...

Page 91: ...mputers that do not have the latest Windows operating system Smart Connect software may be necessary Consult the Sony Web site for support options http www sony com pcsupport 1 i LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll produ...

Page 92: ...kers You can enhance the sound quality of your notebook by connecting external speakers not supplied Caution Do not place floppy disks on the speakers the speakers magnetic field may damage the data on the floppy disks Page 92 ...

Page 93: ...lume of the speakers 2 Locate the Headphone jack on the right panel of the notebook and plug the speaker cable supplied with speakers connector into this jack Connecting Speakers to the Headphone Jack Note See the manual that came with your speakers for more information on their installation and use Page 93 ...

Page 94: ...Connecting an External Microphone You can enhance the quality of sound input by using an external microphone not supplied Page 94 ...

Page 95: ...ack on the right panel of the notebook A protruding dot above the Microphone jack distinguishes this jack from the Headphone jack 3 Plug the microphone cable supplied with microphone connector into the Microphone jack Connecting a Microphone to Microphone Jack Note See the manual that came with your microphone for more information on its installation and use Page 95 ...

Page 96: ...eral devices can be connected to your notebook to expand the capabilities of your computer and enhance its versatility to meet your various business or personal needs A Personal Digital Assistant PDA A Wireless LAN Access Point A Wireless LAN PC Card Page 96 ...

Page 97: ...eek or month and even set an alarm to remind you of important events Keep your contact names addresses phone numbers and other details in the address book and find them when you need them Add tasks to the To Do List prioritize them and assign them due dates Synchronize your data with the software on your notebook to back up your data Track expenses when you are out of the office and transfer the d...

Page 98: ...e Access Point into an AC power outlet installing the Wireless LAN PC Card in your notebook and using the provided software Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also connect your Access Point to a telephone line Integrated Services Digital Network ISDN router cable modem or Digital Subscriber Line xDSL modem...

Page 99: ... Card can be used with or without the Access Point With the Access Point you can build a wireless LAN between computers that are equipped with the Wireless LAN PC Card and gain access to the Internet Without the Access Point you can achieve direct communication Peer to Peer mode between computers Note For more information on Sony Wireless LAN go to http www sonystyle com vaio wirelesslan Page 99 ...

Page 100: ...owing sections briefly describe how to change your notebook s default settings Displaying the Sony Notebook Setup Screen Controlling Power Management Displaying Battery Information Selecting the Display Mode Display Properties Notes Page 100 ...

Page 101: ...rt on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then Sony Notebook Setup Sony Notebook Setup Screen 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK Page 101 ...

Page 102: ...rt on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then Sony Notebook Setup Sony Notebook Setup Screen 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK Page 102 ...

Page 103: ...to your computer Touchpad When you connect an optional mouse to your notebook you can make your touchpad inactive You can also customize the settings of your mouse using the mouse utility Power On Password Set the password to secure your computer Enable Ports Enable or disable ports Disabling ports releases resources to the system To change the serial settings click Advanced on the Basic Advanced ...

Page 104: ... provides key information about system activity and battery life The following sections briefly describe how to conserve your computer s battery power You can also refer to PowerPanel Help for more detailed information To activate a profile or command see Displaying Battery Information for more information Page 104 ...

Page 105: ...fferent power management profile while using battery power that profile is selected automatically the next time you use the battery pack to power your notebook Refer to the PowerPanel Help for information on customizing the Power Management toolbars You can change the power management settings such as the system timer and the brightness of the screen To customize Power Management settings You can ...

Page 106: ...t automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Presentation Keeps the display on at all times while it conserves power This option is ideal for slide show presentations You can establish settings for LCD Video Standby Hard Disk Standby and Standby mode to optimize power management for your system Camera Optimizes perf...

Page 107: ...he system and peripheral devices in memory RAM Power consumption reduces to a minimum and the system remains on To return the system to the active state press any key on your computer Your notebook is preset to enter Standby mode after 25 minutes Hibernate Provides for the lowest level of power consumption The system writes the state of the system and peripheral devices to the hard disk and turns ...

Page 108: ...battery power When using your notebook with a battery the LCD display and the hard drive can be set to switch off automatically to conserve battery power See Power Management profiles for more information Page 108 ...

Page 109: ...ry Information toolbar appears on the taskbar Note If the Battery Information toolbar is hidden behind the taskbar icons right click the taskbar and deselect Lock the Taskbar then click and drag the edge of the Battery Information toolbar to the left To view the total charge remaining in the battery place the pointer over the battery status icon in the taskbar on the lower right corner of the scre...

Page 110: ...Battery icon descriptions Battery icon Battery status Charging Fully charged Discharging No battery Page 110 ...

Page 111: ...ontains information such as battery charging time and duration of the battery charge Battery Information Window Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar and modify the alarm settings to suit your portable computing needs Refer to PowerPanel Help for more information Page 111 ...

Page 112: ...le Monitors and Mobility Radeon Properties dialog box appears Multiple Monitors and Mobility Radeon Properties screen 4 Click the Displays tab and select the display settings by clicking the icon on the panel of your display choice For more information click the Help button Note If you cannot see your movie or DVD on the external display change the monitor or TV setting by clicking on the Secondar...

Page 113: ...View 3 Double click UI Design Selector 4 Click or and select the desired design 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK to close the UI Design Selector Note This feature is available with UI Design Selector compatible software only Page 113 ...

Page 114: ...pixels you can increase the display font size as well To increase the display font size 1 Click Start point to Control Panel and click Appearance and Themes 2 Click Display The Display Properties window appears 3 Click the General tab and select a larger display font size 4 Click OK Page 114 ...

Page 115: ...e with your notebook for the amount of memory preinstalled Expansion memory modules are available as options For memory upgrades and information on which memory modules to use refer to the Specifications sheet This section describes how to replace memory modules in your computer Precautions and Procedures Typical expansion memory configuration Removing a memory module Installing a memory module Vi...

Page 116: ...nications links networks or modems before you open the system or follow any of the procedures described below Personal injury or equipment damage may result from failure to take these precautions Electrostatic discharge ESD can damage memory modules and other components Perform the procedures described below only at an ESD workstation If such a station is not available do not work in a carpeted ar...

Page 117: ...Typical expansion memory configuration Models with 256 MB Memory Total System Memory MB Slot 1 MB Slot 2 MB 256 256 384 256 128 512 256 256 Page 117 ...

Page 118: ...Typical expansion memory configuration Models with 256 MB Memory Total System Memory MB Slot 1 MB Slot 2 MB 256 256 384 256 128 512 256 256 Page 118 ...

Page 119: ... your notebook Use an appropriate screwdriver Removing the memory module cover 4 Touch a metal object such as the connector panel on the back of your notebook to discharge any static electricity 5 Remove the memory module Removing memory module 6 Tighten the screw on the memory bay cover Note Your notebook comes with a memory module installed in the memory slot To upgrade your memory removal of th...

Page 120: ... removing the preinstalled memory 2 Remove the new memory module from its packaging 3 Install the memory module by sliding it into the memory module slot Push the module into place until it clicks Installing memory module 4 Tighten the screw on the cover of the memory bay Page 120 ...

Page 121: ...ck Sony Notebook Setup The Sony Notebook Setup screen appears 3 Click the About This Computer tab to view the amount of system memory If the additional memory is not shown remove and reinstall the memory module Note The amount of memory displayed in the Sony Notebook Setup screen is not always correct The video adapter uses some system memory and that amount of memory does not appear as part of th...

Page 122: ...notebook is ready to help you work play learn and communicate as soon as you turn it on This section provides you with information on the following topics Software Overview Application Driver and System Recovery CDs Using Your Recovery CDs Page 122 ...

Page 123: ...e sheet of paper ArcSoft PhotoPrinter Pro software offers a wide selection of templates including landscape portrait free style mixed sizes custom templates and more The application includes enhancement tools and special effects for improving photos while giving you the ability to add text to any image With ArcSoft PhotoPrinter 2000 Pro software you can create business cards handouts calendars mai...

Page 124: ...layer software is a video player utility that enables you to use Giga Pocket Personal Video Recorder functions on a computer that does not have Giga Pocket Personal Video Recorder installed You can play Video Capsules created by Giga Pocket Personal Video Recorder and if a Giga Pocket Server is available on your home network watch TV streamed from the Giga Pocket Server and remotely control the Gi...

Page 125: ...n tool including unlimited tracks and enhanced effects Sony ScreenBlast Sound Forge On selected models Sony Pictures Digital Entertainment Sony ScreenBlast Sound Forge allows you to record edit and process mono or stereo audio files for your multimedia or Internet projects Whether you want to use a number of professional effects convert video into streaming media or synchronize audio to video this...

Page 126: ...become corrupted or are erased Driver Recovery CD s Sony Electronics Inc This CD enables you to reinstall individual device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original fact...

Page 127: ...Using Your Recovery CDs The following sections describe how to use the Application Recovery Driver Recovery and System Recovery utilities Page 127 ...

Page 128: ...ote You must be in Windows to run the Application Recovery CD If you have any questions on using the Application Recovery CD contact Sony Customer Support 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Sony Application Recovery CD in the optical drive The Application Recovery utility loads automatically 3 When the Applica...

Page 129: ... drive 3 Click Start in the Windows taskbar and then Control Panel The Control Panel window appears 4 Click Performance and Maintenance then System The System Properties dialog box appears 5 From the Hardware tab click Device Manager 6 Click to highlight the device for which you wish to reinstall the driver 7 From the Actions menu choose Properties The Properties dialog box for that device appears...

Page 130: ...4 Select the appropriate driver Page 130 ...

Page 131: ... hard disk drive All original factory settings operating system and preinstalled software is restored Caution The System Recovery utility does not back up your system s data If you wish to retain your system data perform a backup to an external media Using the System Recovery CD s Your system may take a few minutes to load necessary files A blue screen appears during the downloading process 1 Inse...

Page 132: ...lication Recovery CD to automatically complete recovery of your system Updating the task tray Windows 2000 In the event that a system recovery is necessary do the following to optimize your notebook s performance 1 Right click the Adaptec Create CD icon in the task tray The Task tray properties menu appears 2 Select Disable Adaptec Create CD A dialog box appears prompting you to confirm the settin...

Page 133: ...To recover Microsoft Word If you recover your operating system using the System Recovery CD Microsoft Word will not be recovered Use the supplied Word CD ROM to recover this application Page 133 ...

Page 134: ...fore you visit the Sony Computing Support Web site at http www sony com pcsupport Troubleshooting Your Notebook Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad Troubleshooting Drives PC Cards and Peripheral Devices Troubleshooting Software Troubleshooting the Modem Troubleshooting Audio Troubleshooting the Printer Troubleshooting Wireless LAN Page 134 ...

Page 135: ... connected firmly as described in the Connecting a Power Source section of the printed Quick Start If you plugged the notebook into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working If you are using an external display check that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted cor...

Page 136: ... connected firmly as described in the Connecting a Power Source section of the printed Quick Start If you plugged the notebook into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working If you are using an external display check that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted cor...

Page 137: ...ime then set the time hour minute second Press the Enter key 4 Press to select Exit then press to select Get Default Values The message Load default values for all SETUP items appears 5 Press the Enter key The Setup Confirmation window appears 6 Select Yes and press the Enter key 7 Select Exit Save Changes then press the Enter key The Setup Confirmation window appears 8 Select Yes then press the E...

Page 138: ... 5 Set the date month day year Press the Enter key 6 Press to select System Time then set the time hour minute second Press the Enter key 7 Press to select Exit then press to select Get Default Values The message Load default values for all SETUP items appears 8 Press the Enter key The Setup Confirmation window appears 9 Select Yes and press the Enter key 10 Select Exit Save Changes then press the...

Page 139: ...eys simultaneously and then clicking Turn Off on the Windows Security screen If the previous step does not work press and hold the power button for at least four seconds This turns off the power If your notebook stops responding while playing a CD or DVD stop the CD DVD restart the notebook by pressing the Ctrl Alt Delete keys simultaneously and then clicking Turn Off on the Windows Security scree...

Page 140: ...nters a lower power state such as Hibernate To restore the notebook to its normal operating stability 1 Close all open applications 2 Restart the notebook by pressing the Ctrl Alt Delete keys simultaneously and then selecting Restart from the drop down list Note If this procedure does not work press and hold the power button for four seconds or longer to shut down the notebook Page 140 ...

Page 141: ...und of my notebook s fan is too loud Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet This setting slows down the CPU speed See PowerPanel Help for more information Page 141 ...

Page 142: ... Properties dialog box display a slower CPU speed than advertised Your computer uses speed controlling technology The System Properties dialog box may display the CPU s current speed rather than the maximum speed Page 142 ...

Page 143: ...Check that the power indicator on the notebook is on Check that the battery pack is inserted properly and that it is charged The notebook may be in LCD Video Standby mode Press any key to activate the screen The display mode may be set to external display mode Press and hold the Fn key while pressing the F7 key several times Page 143 ...

Page 144: ...Check that the power indicator on the notebook is on Check that the battery pack is inserted properly and that it is charged The notebook may be in LCD Video Standby mode Press any key to activate the screen The display mode may be set to external display mode Press and hold the Fn key while pressing the F7 key several times Page 144 ...

Page 145: ...My LCD screen continues to show the previous screen Press the Windows key and the D key twice to refresh the screen Page 145 ...

Page 146: ...mage on my connected external display is not centered or sized properly Use the controls on your external display to adjust the image See the manual that came with your display for more information Page 146 ...

Page 147: ...his procedure to change the video resolution of your display Click Start point to Control Panel and then click the Display icon The Display Properties dialog box appears Click the Settings tab Move the Screen Area slider to change your video resolution Page 147 ...

Page 148: ...e LCD display to TV and vice versa Make sure that the TV is connected configured and powered on correctly before starting the notebook See Selecting the Display Mode in the online User Guide for more information Page 148 ...

Page 149: ...he display screen settings to 1600 x 1200 pixels but now the fonts are too small How do I increase the display font size To increase the display font size see Display Properties Notes for more information Page 149 ...

Page 150: ... See Connecting a PS 2 External Mouse or Keyboard for more information If you are using an optional Sony USB mouse PCGA UMS1 series check that the mouse is plugged into the USB port If you are still experiencing problems use your supplied Driver Recovery CD to reinstall the mouse drivers See To use the Driver Recovery CD s for more information Page 150 ...

Page 151: ... See Connecting a PS 2 External Mouse or Keyboard for more information If you are using an optional Sony USB mouse PCGA UMS1 series check that the mouse is plugged into the USB port If you are still experiencing problems use your supplied Driver Recovery CD to reinstall the mouse drivers See To use the Driver Recovery CD s for more information Page 151 ...

Page 152: ...touchpad work again If your touchpad is interpreting a single tap as a double click you must adjust the button assignments Follow these steps 1 Press the Windows key and use the arrow keys to select Control Panel and then Mouse 2 Change the button assignments in the Mouse Properties dialog box One of the buttons is assigned to the double click action If you are still experiencing problems check th...

Page 153: ...ut Down on the Windows dialog box Wait at least four seconds and then restart the computer If you cannot restart your notebook as described in the step above press and hold the power button for more than four seconds to turn off the notebook If the pointer does not move while playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the notebook If you are still exp...

Page 154: ... restart the computers to establish a connection 1 i LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connector may not communicate with each other Refer to the documentation that came with your compatible i LINK...

Page 155: ... restart the computers to establish a connection 1 i LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connector may not communicate with each other Refer to the documentation that came with your compatible i LINK...

Page 156: ...he optional external floppy disk drive is properly connected to your notebook See Connecting an External Floppy Disk Drive for more information If the floppy disk is write protected disable the write protect feature or use a floppy disk that is not write protected Page 156 ...

Page 157: ...ume setting in the audio mixer If you are using external speakers check the volume settings and then check the connections between your external speakers and the notebook 1 Click Start Control Panel System and then Device Manager Check that the correct drivers are installed properly Do not use adhesive labels to identify the CD The label may come off while the disc is in use in the optical drive a...

Page 158: ...Check that the notebook is turned on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin pointed object such as a paper clip in the hole to the right of the Eject button Page 158 ...

Page 159: ...e and then restart your notebook 1 i LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connector may not communicate with each other Refer to the documentation that came with your compatible i LINK device for info...

Page 160: ... Windows Use the Sony Notebook Setup utility to disable devices you are not currently using If you are using two PC Cards use the Sony Notebook Setup utility to disable the devices you are not currently using Check that any necessary drivers were installed properly See Using Your Recovery CDs for more information Page 160 ...

Page 161: ...g Software My software program stops responding or crashes Contact the software publisher or designated provider for technical support Refer to Application Driver and System Recovery CDs for more information Page 161 ...

Page 162: ...g Software My software program stops responding or crashes Contact the software publisher or designated provider for technical support Refer to Application Driver and System Recovery CDs for more information Page 162 ...

Page 163: ...tion CD into your optical drive appears and the software does not start Some titles require specific files that are located on the application CD Insert the disc and try starting the program again Make sure you place the CD in the tray with the label side facing up Page 163 ...

Page 164: ... s Record function to create any CDs on your VAIO computer if the specific model you purchased is preconfigured with all necessary components for CD R and CD RW capability Downloading the optional RealJukebox CD burning component to create any CDs on your computer may interfere with normal system operations Page 164 ...

Page 165: ...not guarantee the performance of the Create CD feature that is provided by the software RealJukebox2 Basic for Sony Some CD ROM drives or drivers may experience problems when using this feature For more information about this issue visit the RealNetworks Service and Support Web site at http service real com Page 165 ...

Page 166: ...our notebook is using the Ultimate Battery Life profile for its power saving mode you cannot use DVgate or Smart Connect software Please select another profile Preferably connect your notebook to AC power when using these features Page 166 ...

Page 167: ... the line by plugging in an ordinary phone and listening for a dial tone Check that the phone number the program is dialing is correct Check that the software you are using is compatible with the notebook s modem All preinstalled Sony programs are compatible If you are still experiencing problems use your supplied Driver Recovery CD to reinstall the modem drivers See To use the Driver Recovery CD ...

Page 168: ... the line by plugging in an ordinary phone and listening for a dial tone Check that the phone number the program is dialing is correct Check that the software you are using is compatible with the notebook s modem All preinstalled Sony programs are compatible If you are still experiencing problems use your supplied Driver Recovery CD to reinstall the modem drivers See To use the Driver Recovery CD ...

Page 169: ...s fax machines or your Internet Service Provider ISP check the following Ask your phone company to check that your phone line is free from any line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your Internet Service Provider check that the ISP is not ex...

Page 170: ...log box appears 3 Make sure the Volume tab is open and the Mute check box is not selected If your notebook is powered by batteries check that the battery packs are inserted properly and that they are charged If you are using an application that has its own volume control check that the volume is turned up Check the volume controls in the Windows taskbar If you connect external speakers check that ...

Page 171: ...log box appears 3 Make sure the Volume tab is open and the Mute check box is not selected If your notebook is powered by batteries check that the battery packs are inserted properly and that they are charged If you are using an application that has its own volume control check that the volume is turned up Check the volume controls in the Windows taskbar If you connect external speakers check that ...

Page 172: ...My microphone does not work If you are using an external microphone check that the microphone is plugged into the Microphone jack See Connecting an External Microphone for more information Page 172 ...

Page 173: ...tab and click Device Manager 3 Double click Ports COM LPT and then ECP Printer Port LPT1 Select the Port Settings tab and choose a different LPT Port Number Your connected printer may not function after the notebook resumes from a power saving mode If this occurs follow these steps to reset the printer connection 1 Click Start and then Control Panel 2 Click Printers and other Hardware and then Pri...

Page 174: ...tab and click Device Manager 3 Double click Ports COM LPT and then ECP Printer Port LPT1 Select the Port Settings tab and choose a different LPT Port Number Your connected printer may not function after the notebook resumes from a power saving mode If this occurs follow these steps to reset the printer connection 1 Click Start and then Control Panel 2 Click Printers and other Hardware and then Pri...

Page 175: ...ck the Wireless Network Connection icon The Wireless Network Connection Status window appears with the General tab open 4 Click Properties The Wireless Network Connection Properties window appears 5 Click the Wireless Networks tab and make sure the access point is displayed in the Available Networks box The communication distance may drop due to 1 obstacles between the notebook and the access poin...

Page 176: ...ck the Wireless Network Connection icon The Wireless Network Connection Status window appears with the General tab open 4 Click Properties The Wireless Network Connection Properties window appears 5 Click the Wireless Networks tab and make sure the access point is displayed in the Available Networks box The communication distance may drop due to 1 obstacles between the notebook and the access poin...

Page 177: ... card slot on the left of the notebook Check if your notebook and the access point are connected to one another Check the access point settings Refer to the instructions supplied with the access point Move your notebook away from obstructions or closer to any access point you may be using Page 177 ...

Page 178: ...he data transfer speed move your notebook away from obstructions or closer to any Access Point you may be using If you are using a Wireless LAN Access Point the device may be temporarily overloaded depending on the number of other devices communicating via the access point If your access point interferes with other access points set up the wireless channel with the access point Refer to the instru...

Page 179: ...ted or slowed down when MPEG2 data is transferred The typical effective data transfer speed via an access point is 4 5 Mbps when adhering to the IEEE802 11b standard High rate stream transfers with MPEG2 data may lower this rate Page 179 ...

Page 180: ...rarily by performing the following actions 1 Click Start and then Control Panel 2 Click Network and Internet Connections then Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dialog box appears 4 Select the Wireless Networks tab 5 Click the Use Windows to configure my wireless network settings check box to deselect it 6 ...

Page 181: ...Getting Help Sony provides you with several support resources to answer questions about your VAIO notebook or the preinstalled software Refer to these resources in the order they are listed Page 181 ...

Page 182: ...port Agent Windows XP You can find VAIO Support Agent by clicking the Start button and then selecting Help and Support Windows 2000 You can find VAIO Support Agent from the Windows desktop Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protections of your applications network settings and other important software settings When your software is protected you can use V...

Page 183: ...6364 hours 7 days a week 24 hours a day Apple QuickTime Apple Computer Inc Web site http www apple com phone 800 275 2273 hours M F 6 AM 6 PM PST Arcsoft PhotoPrinter 2000 Pro ArcSoft Inc Web site http www arcsoft com e mail support arcsoft com phone 510 440 9901 fax 510 440 1270 hours M F 8 30 AM 5 30 PM PST EarthLink Network Total Access EarthLink Network Inc Web site http support earthlink net ...

Page 184: ...layer RealNetworks Inc Web site http service real com rjoptions html e mail http service real com help call html online email form Sony Applications Sony Electronics Inc Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 1 hours 7 days a week 24 hours a day 1 Support from 1 888 4 SO NY PC is free of charge for 90 days after the original date of purchase Windows Operating System ...

Page 185: ...Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Customer Service on the Web at http www sony com pcsupport Page 185 ...

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