Sony VAIO PCG-C1MW User Manual Download Page 121

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121

Troubleshooting

This section describes how to solve common problems you may encounter
when using your computer. Many problems have simple solutions, so try
these suggestions before you contact Sony Computing Support
(http://www.sony.com/pcsupport).

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Troubleshooting Your Computer

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Troubleshooting the LCD Screen

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Troubleshooting the Mouse and Pointing Device

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Troubleshooting Drives, PC Cards and Peripheral Devices

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Troubleshooting i.LINK devices

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Troubleshooting Software

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Troubleshooting the Modem

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Troubleshooting Audio

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Troubleshooting Memory Stick Media

Summary of Contents for VAIO PCG-C1MW

Page 1: ... of MOTION EYE camera 21 Notes on using the MOTION EYE camera 23 Using the Pointing Device 24 To replace the pointing device cover 25 Using the Jog Dial Control 26 To use the Jog Dial Control 26 Using the Indicate Window 27 Selecting a mode 28 Selecting a menu item 29 To change the Jog Dial settings 29 Using the Jog Dial Navigator with Sony software 29 Using Memory Stick Media 31 Types of Memory S...

Page 2: ...ecting Peripheral Devices 43 Connecting the Port Replicator 44 To connect a port replicator 44 Connecting a Floppy Disk Drive 46 To connect the floppy disk drive 46 To insert a floppy disk 46 To remove a floppy disk 47 To remove the floppy disk drive when the computer is on47 To carry the floppy disk drive 48 Notes on handling floppy disks 48 Connecting a PC Card Bus Drive 49 To connect a PC Card ...

Page 3: ...0 To connect two VAIO computers 60 Connecting an i LINK Device 62 Connecting an External Display 65 To connect a computer display 65 To connect a projector 66 To connect a TV 67 Connecting a USB Printer 68 To connect a printer 68 Connecting an External Microphone 69 To connect an external microphone 69 To record from a microphone or audio equipment 69 To switch the microphone jack functionality 69...

Page 4: ...Management 80 To view the Power Management status icons 80 Power Management profiles 81 Power Management commands 83 Conserving battery power 84 Displaying Battery Information 85 Battery icon descriptions 86 Displaying detailed battery information 86 Selecting the Display Mode 88 Changing the window design of Sony software 89 Using the Multilingual User Interface Language Option 91 To Change the L...

Page 5: ...tem Recovery CDs 114 Using Your Recovery CDs 115 Using the Application Recovery CD s 115 Using the System Recovery CD s 117 Troubleshooting 121 Troubleshooting Your Computer 122 My computer does not start 122 My computer starts but a BIOS error appears 122 My computer starts but the message Operating system not found appears and Windows does not start 123 My computer stops responding or does not s...

Page 6: ...e 127 Troubleshooting Drives PC Cards and Peripheral Devices 129 My floppy disk drive icon doesn t appear even though it is connected 129 My optical drive is not playing my disc properly 129 My optical disc drive tray does not open 130 I cannot use digital video DV devices The message DV equipment seems to be disconnected or turned off appears 130 My PC Card is not working 130 Troubleshooting i LI...

Page 7: ...leshooting the Modem 134 My modem does not work 134 My modem connection is slow 134 Troubleshooting Audio 135 My speakers have no sound 135 There is noise distortion while listening to music with speakers or headphones 135 My microphone does not work 136 Troubleshooting Memory Stick Media 137 I cannot open image files 137 Memory Stick media does not work I cannot access the removable drive 137 Get...

Page 8: ...VAIO Computer User Guide 8 ...

Page 9: ... your new VAIO computer from keyboard functions to preinstalled software applications In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window Click here to find the latest updates and supplemental information about your computer Click here to view your computer s hardware specifications and software information ...

Page 10: ...VAIO Computer User Guide 10 ...

Page 11: ... following aspects of your new computer Using the Keyboard Using the MOTION EYE Camera Using the Pointing Device Using the Jog Dial Control Using Memory Stick Media Using PC Cards Using Power Saving Modes Connecting a Telephone Cable Connecting to a Local Area Network ...

Page 12: ...a typewriter s but your computer keyboard has additional keys that perform specific computer related tasks Keyboard Escape key Function keys Ctrl key Fn key Windows key Alt key Numeric keypad area Applications Navigation keys Shift key Correction Print Screen keys key key Shift key ...

Page 13: ...cursor on the screen the four arrow keys which also function as the Home End Page Up and Page Down keys Correction keys The Insert Backspace and Delete keys enable you to make corrections in your documents Function keys The twelve function keys along the top of the keyboard are used to perform designated tasks For example in many applications F1 is the Help key The task associated with each functi...

Page 14: ...such as and Windows key The key with the Windows logo displays the Windows Start menu it s the equivalent of clicking the Start button on the taskbar See Combinations and functions with the Windows key for more information Fn key The Fn key is used in combination with other keys to issue commands The Fn keys at the left and right sides both work the same See Combinations and functions with the Fn ...

Page 15: ...lays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the System Properties window This is the equivalent of selecting Control Panel and then System from the Start menu Indicator Function Power Light is green when the power to the computer is turned on flashes amber in Standby mode and turns off when the computer is in Hibernate mode or powered off Batt...

Page 16: ...k The letters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on The letters appear in lower case as you type unless you hold down the Shift key Scroll Lock The screen scrolls differently Exactly how it scrolls depends on the specific application This function does not work with all applications Information moves across the display normally If you s...

Page 17: ... Adjusts the built in speaker volume To increase volume press Fn F4 then or To decrease volume press Fn F4 then or Fn F5 Brightness control Adjusts the brightness of the LCD To increase light intensity press Fn F5 and then or To decrease light intensity press Fn F5 and then or Fn F7 Switch to the external display Toggles between the LCD external display connected to the Monitor port and both LCD a...

Page 18: ...rnate Provides for the lowest level of power consumption When you execute this command the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off To return the system to the original state press the power button briefly to turn on the power Fn B Bass Boost Toggles the bass boost function off and on This feature is available only whil...

Page 19: ...on to start the Smart Capture Premium application 2 Select Still Viewer Long Movie Player Net Movie Player from the application list 3 Choose Still by clicking the on screen Capture Mode button To switch to Motion click the on screen Change Capture Mode button You can also use Jog Dial Control for this function 4 The Finder window appears Turn the MOTION EYE camera lens toward the subject you want...

Page 20: ...the CAPTURE button The still viewer window opens and the captured still image appears in the still viewer window 8 For more detailed information about the capture software refer to the online Help for Smart Capture Premium To access the online help file click Start on the Windows taskbar select All Programs select Smart Capture Premium and click Smart Capture Premium Online Help Turning MOTION EYE...

Page 21: ...tomatically to single image Normal Capture To display the remaining time before the picture is taken turn on the capture information display The capture information display can be turned on and off by selecting Displaying Capture Information from the shortcut menu To set the image quality and mode of MOTION EYE camera You can change the settings of image quality or mode of MOTION EYE camera 1 Clic...

Page 22: ...e should now display with the correct color 5 Click OK Features Description Brightness Adjust the brightness Contrast Adjust the contrast of the light part and the dark part Hue Adjust the hue of the color Color Adjust the coloring Sharpness Adjust the sharpness White balance Adjust the colors to be more natural Auto Adjust automatically to natural colors Indoor Suitable for indoor capturing Outdo...

Page 23: ...d environments Click Start point to Settings and then point to Control Panel Click Sounds and Multimedia and then Audio tab Click Volume under the Sound Recording category Adjust the volume level with the microphone slider Your recording is not guaranteed If your recording fails due to conditions unfavorable to the camera the contents of your recording cannot be guaranteed Clean the lens regularly...

Page 24: ... to select drag and scroll objects on the screen Using the Pointing Device Action Description Point Press the pointing device in a direction to place the pointer on an item or object Click Press the left button once Double click Press the left button twice Right button Left button Center button Pointing device ...

Page 25: ...place the pointer on an item or object While holding the left button press the pointing device in a direction and then release it at the desired point Scroll Press the pointing device while pressing the center button The scroll function is available only with applications that support a scroll pointing device feature Pressing the pointing device too hard may damage it Replacing the Pointing Device...

Page 26: ... only compatible with preinstalled Sony software To use the Jog Dial Control 1 Select a mode in which to navigate from the Indicate Window See Using the Indicate Window 2 Rotate the center Jog Dial Control to scroll up and down a selected menu 3 Press the Jog Dial Control to select a menu item listed between the two arrows on the Jog Dial Launcher 4 If necessary press the Back button to return to ...

Page 27: ...ears as a floating window on your desktop unless you Store it on your computer s taskbar by right clicking the taskbar and selecting Jog Dial from the Toolbar menu To make the Indicate Window reappear right click the taskbar and select Jog Dial from the Toolbar menu Hide it by right clicking anywhere on the Indicate Window and selecting Hide Indicate Window from the menu To make the Indicate Windo...

Page 28: ...w appears To select the Application mode 1 Click APPS on the Indicate Window 2 Click the Jog icon The Jog Dial Navigator or the Jog Dial Guide windows appears depending on the application you are using 3 LCD area Shows the current mode and then the active application 4 Close button Closes the Indicate Window 5 Jog icon Opens the Application mode Jog Dial Launcher ...

Page 29: ...he taskbar A pop up menu appears 2 Select Jog Dial Setting The Jog Dial Setting window appears 3 Make your changes and click OK For information about Jog Dial settings right click the Jog Dial Navigator icon on the taskbar and click Help Using the Jog Dial Navigator with Sony software If Sony software that supports the Jog Dial Control is active you can use the Jog Dial s functions that are alloca...

Page 30: ...VAIO Computer User Guide 30 For more information about Jog Dial Navigator right click the Jog Dial Navigator icon on the taskbar and click Help ...

Page 31: ...tection as MagicGate The Memory Stick media are colored purple You can use both media with your computer For music which requires copyright protection you can only use MG Memory Stick media with your computer You can also use compatible MagicGate devices to record and play back music when they are connected to your computer You can store mixed data on the Memory Stick media For example you can cop...

Page 32: ...emory Stick media Make sure the access light is off Push the media in toward the computer When the media ejects pull it out When removing the Memory Stick media be careful as it may eject completely from the slot Inserting the media in the wrong direction may damage the connector pins Hold the Memory Stick media with the arrow pointing in the correct direction and then turn it so the label side is...

Page 33: ...o camera via Memory Stick media see Connecting an i LINK Device for more information Only MG Memory Stick media can be used with copyright protected data like music Do not remove the media or turn off the power while the access light is on Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the media connector with your finger or metallic objec...

Page 34: ...he front label facing up 2 Push the PC Card gently into the slot until the release button pops out The PC Card is automatically detected by your system If your computer is on the Unplug or Eject Hardware icon appears on the taskbar The PC Card slot can accommodate a Type I or Type II PC Card This slot is compatible with Card Bus Type III PC Cards are not supported You do not need to turn off the c...

Page 35: ...onfirm your selection and then click Close 5 Push the release button The release button pops out 6 Push the release button a second time in some cases Remove the card Release Button Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a bag or case Pressure or shock to a PC Card may damage your computer Touching the head of ...

Page 36: ...ou can use Sony Notebook Setup to disable devices See Displaying the Sony Notebook Setup Screen for more information Use the most recent software driver provided by the PC Card manufacturer If an exclamation mark appears on the Device Manager tab in the System Properties dialog box remove the software driver and then reinstall it You may not be able to use some PC Cards or some functions of the PC...

Page 37: ...rn off a specific device such as the LCD or the hard disk Standby mode In Standby Mode the computer saves the current state of the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To activate Standby mode 1 Press the key combination Fn Esc You can also use the PowerPanel utility to enter Standby mode 2 Press any key to return to normal mode Hibernate m...

Page 38: ...n power saving modes When returning from Hibernate mode by pressing the power button momentarily the system status stored on the hard disk is erased and the computer starts normally Standby uses more power than Hibernate Standby requires less time than Hibernate to return to normal mode ...

Page 39: ...g one end of the telephone cable into the telephone jack You must insert the cable from the rear of the computer 3 Plug the other end of the telephone cable into the wall jack In order to register your VAIO computer register your software online and use Sony Customer Support you must connect to a telephone cable Use care when opening the telephone jack cover Opening it beyond a 45 degree angle may...

Page 40: ...and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly Telephone cable not supplied Telephone jack ...

Page 41: ...p your ethernet connection To connect to a network Connecting to LAN Warning Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the networ...

Page 42: ... the Other Places header 2 Click Add a network place under the Network Tasks header or click Set up a home or small office network depending on your configuration Depending on your choice either the The Add Network Place Wizard or Network Setup Wizard appears 3 Follow the on screen instructions ...

Page 43: ...ting the Port Replicator Connecting a Floppy Disk Drive Connecting a PC Card Bus Drive Connecting an i LINK Optical Disc Drive Connecting a USB Mouse Connecting VAIO Computers Connecting an i LINK Device Connecting an External Display Connecting a USB Printer Connecting an External Microphone Connecting External Speakers Expanding Your Computer s Capabilities ...

Page 44: ...V In jack To connect a port replicator When connecting the port replicator to the computer make sure the VAIO logo on the connector faces up 1 Open the port replicator port cover on the side of the computer 2 Insert the port replicator connector gently into the port until it clicks into place Make sure the VAIO logo on the connector faces up 3 Connect any compatible peripheral devices to the port ...

Page 45: ...gnals and cannot be displayed or recorded If you use the AV In jack on the port replicator to import a video containing copyright protection signals the video input image turns black to disable video display or record functions Analog signals from video playback may also produce electronic noise distortions that can disable video display or record functions ...

Page 46: ...USB cable from the floppy disk drive into the USB port on the computer The VAIO logo on the disk drive should be facing up To insert a floppy disk 1 Hold the floppy disk with the label side facing up 2 Gently push the floppy disk into the drive until it clicks into place You do not need to turn off the computer to connect or disconnect the floppy disk drive Plugging in USB Cable ...

Page 47: ...hat use the floppy disk drive otherwise data may be lost 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select an option in the Hardware devices box and click Stop The Stop a Hardware device window appears 4 Click OK to confirm your selection and then click Close 5 Unplug the floppy disk drive from the computer Inserting a floppy disk Remo...

Page 48: ...ive Fold the floppy disk cable into the compartment on the right side Notes on handling floppy disks Do not open the shutter manually and touch the surface of the disk Keep disks away from magnets Keep disks away from direct sunlight and other heat sources ...

Page 49: ...l drive for more information on its installation and use 1 Remove the PC Card from the bottom side of the optical drive 2 Insert the PC Card into the PC Card slot with the SONY logo facing up See Using PC Cards for details If you connect a non Sony DVD drive to your VAIO computer the DVD playback may not function properly The bundled DVD software must be installed to play a DVD For best performanc...

Page 50: ...c in the tray with the label side facing up 3 Push the disc onto the hub until the disc clicks into place Inserting PC Card A protective cover is attached to the lens of the optical drive at the factory Before using the optical drive remove the protective cover Optical Drive Make sure logo faces up Eject button ...

Page 51: ... flashes while your computer is reading data from the disc To remove the drive Remove the PC Card from the computer See To remove a PC Card for more information Notes on CD and DVD discs Handling CD or DVD discs Do not touch the surface of the disc Inserting Disc Flashing Busy Indicator Disc Busy indicator ...

Page 52: ...ng errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and us...

Page 53: ... i LINK drive into the matching jack on the rear of the i LINK drive Secure the plug by turning the screw on the cable connector clockwise i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may...

Page 54: ...rive 5 Click Start on the Windows taskbar and select My Computer to verify that an icon for the i LINK optical disc drive has been added in the window To disconnect an i LINK optical disc drive Connecting i LINK optical disc drive The Sony i LINK optical disc drive is compatible only with certain Sony VAIO PCG series computers preinstalled with Microsoft Windows XP Home Edition or Professional Clo...

Page 55: ...power management profile to DVD You can also set the power management profile to Automatic Profile Selection if the display is not clear when using other profiles If you connect your computer to a TV display you may need to adjust the display resolution Read the suggestions below to set the display resolution to the proper dimensions Also see Selecting the Display Mode for more information If the ...

Page 56: ...isc Some discs recorded at 20 or 24 bits may produce noise while playing If you have audio devices connected this may cause damage to your hearing and the speakers Reduce the volume before playing a DVD You cannot use the Fn F8 function to switch between LCD and TV once a DVD is inserted into the optical drive Do not switch between LCD and the external display while the DVD is playing This may cau...

Page 57: ...sc that is readable in a CD ROM drive make sure that you finish the writing process before ejecting the disc For more information see the instructions included with Windows XP Notes on writing data to a CD RW or CD R disc For optimal writing speed deactivate the screen saver and exit anti virus software before writing data to a disc For best results use CD Rs that are compatible with 8x speed Your...

Page 58: ... with PC Card at the same time Connecting both drives may cause the system to malfunction Making copies of and using CD ROMs or music CDs may violate copyright laws or the terms of the End User Software License provided with such CD ROMs or music CDs Be sure to comply with the copyright laws and terms of the End User Software License when making or using original CDs If you have any questions rega...

Page 59: ...o connect a USB mouse Plug the mouse cable into the USB port PCGA UMS1 series drivers have already been installed Connecting a USB Mouse A serial mouse or PS 2 mouse is not compatible with the VAIO C1 PictureBook computer See the manual supplied with your mouse for more information on its installation and use USB Mouse To USB port optional ...

Page 60: ...name to differentiate the two computers once they are networked together 3 Click Apply and then click OK i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other R...

Page 61: ...stall these settings 6 Connect one end of the i LINK cable to the i LINK port on each computer To connect VAIO computers that do not have the latest Windows operating system Smart Connect software may be necessary Consult the Sony Computing Support Web site for support options http www sony com pcsupport ...

Page 62: ...t contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compati ble i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK P...

Page 63: ...f the external device requires power from the i LINK port you cannot use the device with the computer The C1 PictureBook computer supports transfer rates up to 400 Mbps however the actual transfer rate is limited to the maximum transfer rate supported by the external device If multiple devices are connected the transfer rate will be the lowest maximum transfer rate for the connected devices Connec...

Page 64: ...tures available may vary depending on the software applications you use See the documentation supplied with your software for more information See the manual supplied with your digital camcorder for more information on its installation and use ...

Page 65: ...ay for more information Projector See To connect a projector for more information TV See To connect a TV for more information To connect a computer display 1 Connect the port replicator to the computer 2 Connect the display adapter to the Monitor port on the supplied port replicator Connecting a Display See the manual supplied with your computer display for more information on its installation and...

Page 66: ... replicator to the computer 2 Plug one end of the RGB signal cable not supplied into the Monitor port on the port replicator and the other end into the projector s corresponding port 3 Plug the audio cable into the Headphone jack Connecting a Projector Power cord RGB signal cable not supplied To Monitor Audio cable Computer Projector not supplied ...

Page 67: ...isplay the computer s LCD and the external display together depending on the specific computer display or projector used Connect the AC adapter after you finish connecting all other peripheral devices Turn on all the peripheral devices before you turn on the computer See the manual supplied with your projector for more information on its installation and use Connecting a TV See Selecting the Displ...

Page 68: ...B port on your computer and the USB port on your printer You can also connect the USB printer cable into the USB port on the supplied port replicator To use a printer first install the driver software supplied with your printer Connecting a Printer See the manual supplied with your printer for more information on its installation and use Printer Power cord USB Printer cable optional Computer USB p...

Page 69: ...ages memos or other recordings in analog by connecting a microphone or other audio equipment to the Microphone jack of your computer and then switching the jack functionality The Microphone jack is for MIC IN monaural To switch the microphone jack functionality To switch the Microphone jack functionality for use with a microphone or an audio device Make sure your microphone is designed for compute...

Page 70: ... click on the task tray located in the lower right corner of the Desktop window If Microphone is not displayed from the Options menu click Properties select Microphone from the Control panel and then click OK 2 From the Microphone panel click Advanced The Advanced Controls for Microphones dialog box displays 3 Click Mic 20dB in Other Controls and then click Close To adjust sound device volume You ...

Page 71: ... Control 4 Click OK Sound device Function Volume Control Adjust the sound level from the speakers or headphones WAVE Adjust the wavfile sound or the system sound of Windows PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices Telephone Adjust the modem or telephone line volume Microphone Adjust the internal or external microphone volume Line Adjust the audio equip...

Page 72: ...ol Panel 3 Select the Synthesizer tab 4 Select the desired effect and then click OK To adjust the sound volume when recording double click in the task tray located in the lower right corner of the Desktop window 1 From the Options menu select Properties 2 In the Volume Adjust window select Recording and then click OK The Recording Control window appears You can adjust the sound using the Smart Lab...

Page 73: ...3 Line Adjust the audio equipment sound volume CD Audio Adjust the digital sound volume of CD of the optional optical disc drive Stereo Out Adjust the sound from Volume Control The bass boost function is not enabled Sound device Function ...

Page 74: ...rn on the speakers turn down the volume Do not place floppy disks or other data disks on or near the speakers the speakers magnetic field may damage the data on the disks Connecting external speakers If you connect speakers or headphones to the computer and experience noise distortion while listening to music use the preinstalled PowerPanel software to change the CPU control setting See Troublesho...

Page 75: ...o the To Do List prioritize them and assign them due dates Synchronize your data with the software on your computer to back up your data Track expenses when you are out of the office then transfer the data to your computer Exchange data with your computer The Wireless LAN Access Point The Wireless LAN Access Point which is also called the Access Point is designed for building a wireless LAN Local ...

Page 76: ...ironment The Wireless LAN PC Card can be used with or without the Access Point With the Access Point you can build a wireless LAN between computers that are equipped with the Wireless LAN PC Card and gain access to the Internet Without the Access Point you can achieve direct communication Peer to Peer mode between computers For more information on Sony Wireless LAN go to http www sonystyle com vai...

Page 77: ...describe how to change your computer s default settings You can also refer to Sony Notebook Setup Help for more detailed information Displaying the Sony Notebook Setup Screen Controlling Power Management Displaying Battery Information Selecting the Display Mode Using the Multilingual User Interface Language Option ...

Page 78: ...hen Control Panel 2 Click Performance and Maintenance and then Sony Notebook Setup 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK See the manual supplied with your computer display for more information on its installation and use Sony Notebook Setup Screen ...

Page 79: ... sounds that play while the operating system is loading Select the order of drives and devices from which you want to load the operating system You can specify the hard drive as well as other drives inserted into your computer Power On Password Set the password to secure your computer Bass Boost Set the Bass Boost option For more information about each option click Help on the Sony Notebook Setup ...

Page 80: ... Select Toolbars from the pop up menu and then click Power Management The Power Management toolbar appears on the taskbar The current profile icon is highlighted on the Power Management toolbar It is the first icon farthest to the left and its appearance changes depending on which power management profile is currently selected To change the power management profile click the current profile icon a...

Page 81: ...setting 6 Click the File menu and then click Save 7 Click the File menu and then click Exit Power Management profiles The PowerPanel utility provides several predefined power management profiles Each profile consists of a group of power management settings that are designed to meet specific power management goals ranging from maximum power management to no power management You can change the setti...

Page 82: ...able Power Management Turns off all power management features such as Standby and Hibernate modes You can not change the settings of this profile AC Power The power management state when AC power is in use Similar to the Power Management Off setting Power Management automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Present...

Page 83: ...ablish settings for LCD Video Standby Hard Disk Standby and Standby to optimize power management for your system Spreadsheet Optimizes performance and power requirements for spreadsheet applications Communications Extends battery life by initiating a quick display timeout The Internal modem remains powered You can also establish settings for LCD Video Standby Hard Disk Standby and Standby to optim...

Page 84: ...turn the system to the active state press any key or the power button on your computer Hibernate Provides for the lowest level of power consumption The system writes the state of the system and peripheral devices to the hard disk drive and turns off the system power To return the system to the original state use the power button to turn on power The system saves the data in the Save to Disk Partit...

Page 85: ...y Information The Battery Information toolbar appears on the taskbar To view the total charge remaining in the battery place the pointer over the battery status icon in the taskbar on the lower right corner of the screen Percentage indicator Displays the percentage of the remaining capacity Time indicator Displays estimated time hours minutes remaining before the battery fully drains also referred...

Page 86: ...ery information Double click the battery icon on the task tray to display the Battery Information window The Battery tab contains information such as battery charging time and duration of the battery charge Battery icon Battery status Charging Fully charged Discharging No battery ...

Page 87: ...Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs including modifications to the alarm settings Refer to PowerPanel Help for more information Battery Information Window ...

Page 88: ...dow appears 3 Click the Settings tab and then click the Advanced button The ATI Mobility Radeon M Properties dialog box appears 4 Click the Displays tab and select the display settings by clicking the icon on the panel of your display choice For more information click the Help button If you cannot see your movie or DVD on the external display change the monitor or TV setting by clicking on the Sec...

Page 89: ... Control Panel 2 In the left window pane of Control Panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or and select the desired design 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window ATI Mobility Radeon Properties Screen ...

Page 90: ...VAIO Computer User Guide 90 6 To try another selection click or and then click OK to close the UI Design Selector This feature is available with UI Design Selector compatible software only ...

Page 91: ...bar then click Control Panel 2 Click Date Time Language and Regional Options then click Regional and Language Options The Regional and Language Options dialog box appears 3 Select the Languages tab 4 From the Language used in menus and dialogs drop down menu select the desired language English francais Português español 5 Click Apply then click OK 6 The Change Regional dialog box appears Click OK ...

Page 92: ...low 1 Click Start in the Windows taskbar then click Control Panel 2 Click Date Time Language and Regional Options then click Regional and Language Options The Regional and Language Options dialog box appears 3 From the Regional Options tab click the Standards and formats drop down menu to view the available country choices Select the desired country 4 Click Customize to change the number currency ...

Page 93: ...nstalled on your computer Expansion memory modules are available as options For memory upgrades and information on which memory modules to use refer to your VAIO Computer Specifications This section provides you with information on removing and replacing a memory module Precautions and Procedures Removing a Memory Module Installing a Memory Module Confirming Added Memory Capacity ...

Page 94: ... do not handle materials that produce or hold static electricity cellophane wrappers for example Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the special protective package to store a memory module and p...

Page 95: ...tom of the computer 4 Remove the memory module cover plate 5 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity then remove the memory module pulling it out in the direction of the arrows The interior of the computer becomes extremely hot during operation Wait at least one hour for the computer to cool down before you remove the screws To ...

Page 96: ...VAIO Computer User Guide 96 6 Close the cover panel and replace the fastening screw Removing a Memory Module ...

Page 97: ...scharge any static electricity accumulated on your body then remove the module from its protective package 3 Install the memory module by holding the module edge connector pointing down with the notch on the right and then insert it diagonally into the empty slot 4 Lower the memory module until it clicks into place on both ends To avoid damaging the computer do not remove or loosen any other screw...

Page 98: ...IO Computer User Guide 98 5 Close the cover panel and replace the fastening screw Installing a Memory Module Do not touch any part of the motherboard or the other components inside the computer Empty Slot ...

Page 99: ... click Sony Notebook Setup 3 Click the About This Notebook tab Verify that the System Memory displayed in the left panel matches the amount of memory installed If the amount of memory is not correct turn off the computer and reinstall the memory module See Removing a Memory Module and Installing a Memory Module for instructions Sony Notebook Setup Dialog Box ...

Page 100: ...VAIO Computer User Guide 100 ...

Page 101: ... ready to help you work play learn and communicate as soon as you turn it on This section provides you with information on the wide variety of software applications installed on your computer Software Overview DVgate application notes Software Support Information ...

Page 102: ...l and posting to the Web The versatile image capturing options enable you to start working with digital and traditional photos immediately Explore extensive creative possibilities for your personal images with Adobe Photoshop Elements software This trial version allows you to evaluate the software for 30 days after which you can purchase the full program for a special price America Online America ...

Page 103: ... include e mail newsgroups a Personal Start Page a free 6 MB Web site a member magazine and 24 hour technical support MovieShaker Sony Electronics Inc Sony s original MovieShaker software creates personal movies that have transitions background music and text Just import your video clips and shake with a click of the mouse Your personal movies are easy to create and fun to share with family and fr...

Page 104: ...otely control the Giga Pocket server s TV programming functions Quicken Intuit Inc Quicken is a fast easy way to organize your finances Quicken works just like your checkbook so it is easy to learn and use Quicken manages all your finances bank accounts credit cards investments and loans You can even pay your bills online QuickTime Apple Computer Inc QuickTime is the Apple technology that makes vi...

Page 105: ...ough e mail upload them to the ImageStationSM service or export to MovieShaker software for further video editing fun SonicStage Sony Electronics Inc This new jukebox application adds a host of new features to its predecessor OpenMG Jukebox Continuing to take advantage of Sony s copyright protected ATRAC3 format for high quality digital audio storage SonicStage sports a new Music Visualizer a slee...

Page 106: ...essional looking documents newsletters reports presentations and brochures while incorporating graphics spreadsheets charts and tables with ease This comprehensive suite includes the popular WordPerfect 10 word processor the Quattro Pro 10 spreadsheet program the Corel Presentations 10 presentation program and a wide range of additional productivity enhancing feature ...

Page 107: ...V devices will not be affected Exporting images to a digital video device If you cannot export images that you took using DVgate software and a DV device is connected to your computer via an i LINK cable you may need to change the profile setting To change this setting right click the CPU Performance Profile AC Power icon on the Windows taskbar and select Profile and then click DV Setting your sys...

Page 108: ...ystem Tools and then click Disk Defragmenter The Disk Defragmenter window appears Select the drive you want to defragment from the list and click the Defragment button See Windows Help for more information on defragmenting Before you begin to defragment a partition make sure you back up all files that you want to save ...

Page 109: ...6 A M 5 P M Pacific time Web site http www adobe com Web site http www aol com telephone 800 827 3338 hours 7 days a week 24 hours a day Web site http support earthlink net e mail support earthlink net telephone 800 890 5128 800 890 6356 hours 7 days a week 24 hours a day Web site http www antivirus com pc cillin support telephone 510 859 0308 900 820 8324 Support from 510 859 0308 is free of char...

Page 110: ...e hours M F 5 A M 5 P M Pacific time Web site http www apple com telephone 800 692 7753 hours M F 6 A M 6 P M Pacific time Web site http service real com rjoptions html email http service real com help call html online e mail form Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase ...

Page 111: ... 6972 or find Sony Computing Service on the Web at http www sony com pcsupport Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www intervideo com telephone 510 651 0888 Web site http www corel com telephone 613 274 0500 hours M F ...

Page 112: ...VAIO Computer User Guide 112 ...

Page 113: ...37 Using the Recovery CDs This section provides you with details on your Sony Application Recovery and System Recovery CDs Application and System Recovery CDs Using Your Recovery CDs ...

Page 114: ...nics Inc This CD enables you to reinstall individual applications and device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and applications inst...

Page 115: ... See Using the System Recovery CD s on page 41 for more information To reinstall software applications using the Application Recovery CD s 1 Turn on your computer If your computer is already on close all open applications 2 When the Windows desktop appears insert Sony Application Recovery CD No 1 into your computer s optical disc drive The Application Recovery utility loads automatically 3 When th...

Page 116: ...wn device s is identified by a yellow question mark 7 From the Action menu click Uninstall This removes the device driver from your system Click OK Repeat for each device driver as necessary 8 Restart your computer Click Start in the Windows taskbar select Turn Off Computer and then click Restart When the desktop appears Windows automatically reinstalls the device driver s from the Application Rec...

Page 117: ...talled on your hard disk drive It can be used only to recover the hard disk of the computer you purchased System Recovery options System Drive Recovery All data on Drive C is deleted The factory default settings and software applications are restored on this drive only Change Partition Size All partitions custom installations and changes are removed from the hard disk drive You can set the partiti...

Page 118: ...pop up prompt select Yes to begin the system recovery process Follow the on screen instructions If your computer does not start from the Recovery CD 1 Press the power button and hold it for more than four seconds to turn off the computer 2 Turn on the computer When the Sony logo is displayed press the F2 key The BIOS setup menu screen appears 3 Press the arrow keys to select the Exit menu 4 Press ...

Page 119: ...plication Recovery CD to automatically complete recovery of your system Your system may include one or more System Recovery CDs If you have more than one System Recovery CDs insert the first CD to run the System Recovery program You are prompted to insert the second CD once the information from the first CD has been installed The recovery process takes from 30 to 60 minutes to complete ...

Page 120: ...VAIO C1 Picturebook Computer Quick Start 44 ...

Page 121: ...ons before you contact Sony Computing Support http www sony com pcsupport Troubleshooting Your Computer Troubleshooting the LCD Screen Troubleshooting the Mouse and Pointing Device Troubleshooting Drives PC Cards and Peripheral Devices Troubleshooting i LINK devices Troubleshooting Software Troubleshooting the Modem Troubleshooting Audio Troubleshooting Memory Stick Media ...

Page 122: ... and turned on Check that the brightness and contrast controls are adjusted correctly See the manual supplied with your display for details Condensation may cause the computer to malfunction If this occurs do not use the computer for at least one hour Take the battery pack off the computer unplug the power cord and plug it in again then turn on the power My computer starts but a BIOS error appears...

Page 123: ... still does not start follow the steps below to initialize the BIOS 1 Remove any disk from the floppy disk drive 2 Remove any peripheral devices connected to the computer 3 Turn off the computer and then turn it on 4 Press the F2 key when the Sony logo appears The BIOS setup menu screen appears 5 Press the directional arrow keys to select the Exit menu 6 Press the arrow keys to select Get Default ...

Page 124: ...aying a CD or DVD stop the CD DVD and restart the computer by pressing the Ctrl Alt Delete keys at the same time Unplug the computer from the AC adapter and remove the battery pack from your computer The Power Management setting is not responding Your computer s operating system may become unstable if it is interrupted or if you attempt to make changes before the computer completely enters a lower...

Page 125: ...uiet This setting slows down the CPU speed See PowerPanel Help for more information Why does the System Properties dialog box display a slower CPU speed than advertised This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology System Properties may display the CPU s current speed instead of the maximum advertised speed ...

Page 126: ...ized properly Use the controls on your external display to adjust the image See the manual supplied with your display for more information I cannot simultaneously display movies DVD video or the Smart Capture Finder window on the LCD display and an external display Images cannot be displayed on both the LCD display and an external display at the same time Select only one display option I want to c...

Page 127: ...t a mouse being connected to the computer You must restart the computer to make the pointing device work again If your pointing device is interpreting a single tap as a double click you must adjust the button assignments Follow these steps 1 Click Start point to Control Panel point to Printers and Other Hardware and then click on the Mouse icon 2 Change the button assignments in the Mouse Properti...

Page 128: ...mputer as described in the step above press and hold the power button for at least four seconds to turn off the computer If the pointer does not move while playing a disc press the Ctrl Alt Delete keys at the same time to stop playback and restart the computer ...

Page 129: ...alled according to the manufacturer s instructions A dirty or damaged disc may cause the computer to stop responding while it tries to read the disc If necessary restart the computer remove the disc and then check it for dirt or damage If you see video but can not hear audio check all of the following Check that your optical drive does not have the mute setting enabled Check the volume setting in ...

Page 130: ...alfunction If this occurs do not use the computer for at least one hour My optical disc drive tray does not open Make sure the computer is turned on Press the Eject button on the optical drive If the Eject button does not work you can open the tray by inserting the manual eject pin which is stored on the bottom of the drive or a long thin object such as a straightened paper clip into the hole to t...

Page 131: ...only recommended for exporting images to a DV device Once you finish exporting the images to a DV device set the PowerPanel profile back to the default setting i LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con nection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i L...

Page 132: ... computer is using the Ultimate Battery Life profile for its power saving mode you cannot use DVgate or Smart Connect software Please select another profile My computer s start up time seems longer after I have installed AOL What can I do On some computers installing America Online AOL may increase boot time by up to a minute If you experience this on your system and would like to speed up the tim...

Page 133: ...SonicStage software s Record function to create any CDs on your VAIO computer if the specific model you purchased is preconfigured with all necessary components for CD R and CD RW capability Downloading the optional RealJukebox CD burning component to create any CDs on your computer may interfere with normal system operations ...

Page 134: ...our computer is equipped with a V 90 K56flex compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider check the following Have your telephone company check t...

Page 135: ...wered check that the battery pack is inserted properly and that it is charged If you are using an application that has its own volume control check that the volume is turned up Check the volume controls in Windows If you connect external speakers check that the speakers are properly connected and the volume is turned up If the speakers have a mute button make sure it is off If the speakers are pow...

Page 136: ...y power 3 In the right portion of the window double click CPU Control The list of CPU control options appears 4 Click Performance or Battery Life If you use a memory intensive application set the CPU control to Performance 5 Click the File menu and select Save 6 Close the Profile Editor window My microphone does not work If you are using an external microphone check that the microphone is plugged ...

Page 137: ...images The format of your Memory Stick media may not be compatible with the software you are using to view your image files When you reformat your Memory Stick media you lose the images and data stored on that media Copy the data from the Memory Stick media onto the hard disk drive of your computer to save your images and data Reformat the Memory Stick media using Memory Stick Formatter software p...

Page 138: ...VAIO Computer User Guide 138 ...

Page 139: ...r Quick Start provide you with information on how to maximize your computer capabilities and solve common problems 2 Software Manuals and Online Help Files The software preinstalled on your computer may come with an online manual These manuals are stored on the hard disk drive as online Help files You can find the Help files from the Help menu under the specific software application Some software ...

Page 140: ...responding solutions online You can access Sony Computing Support at http www sony com pcsupport 6 Sony Fax on Demand This service which requires a fax machine or your fax software provides answers to commonly asked questions You can use this automated service to request a list of available topics and select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4...

Page 141: ...adjusting 17 built in speaker 17 volume 17 C camera built in 19 digital video camcorder 62 notes on 23 canceling commands 13 Caps Lock indicator light 16 CD or DVD discs cleaning 52 handling 51 inserting 50 CD ROM drive closing lid 51 connecting 34 49 using 49 cleaning CD or DVD discs 52 coin operated telephones 40 computer connecting to another 60 expanding capabilities 75 setup screen 78 Connect...

Page 142: ...Out 62 DVD ROM drive tray troubleshooting 130 DVgate applications 107 E Eject button 47 ejecting floppy disks 47 Escape key 13 Ethernet port 44 expanding computer capabilities 75 external display 65 microphone 69 mouse 59 speakers 74 F floppy disk drive connecting 46 disconnecting 47 floppy disks ejecting 47 handling 48 inserting into drive 46 Fn key 14 combination commands 16 function keys 13 14 ...

Page 143: ... 34 Memory Stick notes on 33 troubleshooting 137 using 31 Memory Stick card slot 32 Memory Stick media displaying contents 32 microphone external 69 troubleshooting 136 modem troubleshooting 134 monitor connecting 65 switching among 17 MOTION EYE camera notes on 23 using 19 mouse connecting 59 troubleshooting 127 multiple telephone lines 40 N navigation keys 13 network connecting 34 Notebook Setup...

Page 144: ...80 customizing toolbar 81 84 Print Screen key 13 printer connecting 68 port 68 projector 66 R Recovery CDs 115 removing floppy disk drive 47 floppy disks 47 memory module 95 restoring data 115 S Scroll Lock indicator light 16 setup screen About This Computer tab 79 Audio tab 79 displaying 78 Power On Password tab 79 setup tabs 79 Shift key 14 software descriptions 102 DVgate 107 troubleshooting 13...

Page 145: ...ia 137 modem 134 mouse and pointing device 127 software 132 TV connecting 67 U USB port 46 using Jog Dial control 26 Memory Stick 31 PC Cards 34 pointing device 24 V video camera 62 volume adjusting 17 W window design of Sony software 88 Windows Find window 15 help 14 key 14 key combinations 14 taskbar 124 Wireless LAN 75 ...

Page 146: ...Printed in USA 2002 Sony Electronics Inc xxxxxxxxx ...

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