84
Appendixes
Printer
Symptom
Possible causes/Action
Power does not go on.
Printer does not print
Cannot remove the ink
ribbon cartridge
Paper jams
The ERROR lamp is lit
• Check that the printer’s power
cord is plugged in properly.
t
Properly connect the power
cord as explained in “Power
Connections” (page 36).
• Check that the ink ribbon
cartridge and printing paper are
properly loaded.
t
Properly load the ink ribbon
cartridge and printing paper as
explained in “Preparation of
the Printer” (page 29).
• Check that the ink ribbon
cartridge cover is closed.
t
Close the ink ribbon cartridge
cover.
• Check that the bottom cover is
closed.
t
Close the bottom cover.
• The printer may have
overheated.
t
Wait for a while, then try
printing again.
• Operation of the printer may
have been prematurely
interrupted, leaving the teeth of
the ink ribbon cartridge gear
engaged.
t
Turn the printer’s POWER
switch back on, then remove
the ink ribbon cartridge after
the sound of operation stops.
• Check whether you have loaded
more than 25 sheets of paper in
the paper supply/eject tray.
t
Load no more than 25 sheets
of paper in the paper supply/
eject tray at a time.
• Check whether more than 10
sheets of paper have
accumulated on the eject surface
of the paper supply/eject tray.
t
Do not allow more than 10
sheets of paper to accumulate
on the eject surface.
• Check whether the paper is
wrinkled or curled.
t
Remove any wrinkled or curled
paper.
• Check whether paper has
jammed.
t
Clear the jam as explained in
“If the paper jams”
(page 86).
Symptom
Possible causes/Action
The printed result does
not look clean.
• Check whether you are printing
on the right side of the paper.
t
Properly load the printing
paper as explained in “Loading
the printing paper” (page 32)
• Check whether the ink ribbon
cartridge or printing paper are
dirty.
t
Load a new ink ribbon
cartridge or clean printing
paper.
Summary of Contents for UPX-DP10
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