36
Additional Information
Troubleshooting (continued)
Possible cause
Symptom
Solutions
• Press VOL+ to increase the volume
level.
• Press MUTING to cancel the muting.
• Use a highly directional antenna.
• Adjust the antenna direction. Contact
a Sony dealer for advice.
• Turn off or disconnect the booster if it
is in use.
• Display the “PICTURE” menu and select
“ADJUST” of “PICTURE MODE”, then
adjust the “COLOR” level.
• Adjust the antenna direction. Contact
a Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the
TV. Do not move the TV while the TV
is turned on. Press POWER on the
TV to turn off the TV for about
15 minutes, then turn it on again.
• Press MTS until “STEREO” appears
on the screen.
• Check the antenna cable and
connection on the TV, VCR and on
the wall.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Press MTS until a better sound is heard.
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Good picture
No sound
Double images or
“ghosts”
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal.
Stereo broadcast
sound switches
on and off or
is distorted.
or
The sound switches
between stereo and
monaural frequently.
• The volume level is
too low.
• The sound is muted.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna
direction is
inappropriate.
• Use of a booster is
inappropriate.
• The color level
setting is too low.
• The antenna
direction is
inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The stereo reception
setting is
inappropriate.
• Connection is loose
or the cable is
damaged.
• The antenna
direction is
inappropriate.
• Broadcast signal has a
transmission problem.