Sony SRS-XE300 Help Manual Download Page 87 | Manualshive

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Wireless Speaker

SRS-XE300

Unable to connect a BLUETOOTH device with the speaker for the Stereo Pair function

Update the pre-installed software to the latest version on each and every speaker to connect for the function.
(For details about the update procedure, see

Updating the pre-installed software

.)

Update “Sony | Music Center” to the latest version before setting up the Stereo Pair function.
For details about “Sony | Music Center,” refer to the following URL:

https://www.sony.net/smcqa/

Make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other.

While music playback is in progress, stop the playback before setting up the Stereo Pair function.

Related Topic

Listening to music wirelessly with 2 speakers (Stereo Pair function)

What you can do with “Sony | Music Center”

Updating the pre-installed software

5-038-100-11(1) Copyright 2022 Sony Corporation

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Summary of Contents for SRS-XE300

Page 1: ...st versions of the software pre installed on the speaker and Sony Music Center Getting started Parts and controls Power source charging Charging the speaker Turning the power on Turning the power off Using the BLUETOOTH standby auto power on function Auto Standby power saving function Using the speaker with less power consumption of the rechargeable battery Making connections BLUETOOTH connection ...

Page 2: ... quality for music playback via BLUETOOTH connection Codec Terminating the BLUETOOTH connection After use Stereo Pair function Listening to music wirelessly with 2 speakers Stereo Pair function Party Connect function Enjoying wireless playback using multiple speakers Party Connect function Phone calls Making a video call on a computer Receiving a call Making a call Using Sony Music Center What you...

Page 3: ...ound Sound from only one speaker Low sound level Distorted sound Humming or noise in the speaker output No voice or low voice from callers Sound becomes low while in use BLUETOOTH connection Unable to pair the speaker with a BLUETOOTH device Speaker output is interrupted Unable to connect a BLUETOOTH device with the speaker for the Stereo Pair function Unable to connect with a speaker for the Part...

Page 4: ...5 038 100 11 1 Copyright 2022 Sony Corporation 4 ...

Page 5: ...Microphone 5 volume buttons 6 BATT battery button STAMINA button with indicator 7 microphone off button with indicator 1 8 DC input port USB Type C 2 The built in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type C cable and a USB AC adaptor commercially available 9 Cap 10 This button is enabled only while a phone conversation is in progress 1 This port...

Page 6: ...6 ...

Page 7: ...hat are capable of delivering an output current of 3 0 A or 1 5 A When using a USB AC adaptor with an output current of 3 0 A for battery charging be sure to use a USB Type C cable compliant with the USB standard that supports an output current of 3 0 A The supplied USB cable supports an output current of up to 1 5 A Use of any other devices is not guaranteed for battery charging The CHARGE indica...

Page 8: ...eaker Consider this information as a reference Checking the built in battery level of the rechargeable built in battery When the BATT battery button is pressed while the speaker is turned on the voice guidance listed below is output from the speaker in accordance with the remaining built in battery power 81 100 Battery fully charged 81 90 Battery Care mode Battery Care Mode Fully Charged Battery A...

Page 9: ...t the speaker s built in battery is capable of charging itself even while music playback from the speaker is in progress However it may take a long time before charging completes depending on the usage of the speaker It is recommended that you turn off the speaker before battery charging Note Depending on the type or specifications of the USB AC adaptor if you use the speaker at a loud volume the ...

Page 10: ...Related Topic Turning the power on What you can do with Sony Music Center Notes on charging 5 038 100 11 1 Copyright 2022 Sony Corporation 10 ...

Page 11: ...tarts flashing slowly the built in battery is running low and needs to be charged When the remaining battery decreases to such a level that the speaker cannot be turned on you hear voice guidance Please Recharge Speaker Power Off and the speaker automatically turns off In such a case charge the speaker Related Topic Charging the speaker Turning the power off 5 038 100 11 1 Copyright 2022 Sony Corp...

Page 12: ... is activated the power indicator will light up in orange and the speaker will enter BLUETOOTH standby mode Related Topic Using the BLUETOOTH standby auto power on function Auto Standby power saving function 5 038 100 11 1 Copyright 2022 Sony Corporation Press the power button The power indicator and the BLUETOOTH indicator turn off 1 At the time of purchase the BLUETOOTH standby function is deact...

Page 13: ...outlet by a USB AC adaptor commercially available While the speaker is running only on power from the rechargeable built in battery the BLUETOOTH standby function is deactivated Pair the speaker with a BLUETOOTH device in advance If pairing information is not stored in the speaker such as when the speaker is used for the first time after purchase the speaker will not enter the BLUETOOTH standby mo...

Page 14: ...in orange while the speaker is turned off Provided that the speaker is connected to an AC outlet by a USB AC adaptor commercially available Related Topic Charging the speaker Turning the power on About the indicators 5 038 100 11 1 Copyright 2022 Sony Corporation Tap Power Option 5 Tap the check box for Bluetooth Standby to select the check box The selected check box indicates that the BLUETOOTH s...

Page 15: ...ected BLUETOOTH device such as a WALKMAN is not playing music audio nor is it being operated Hint You can turn on or off the Auto Standby function by using Sony Music Center Note While the speaker is connected with an Android smartphone or an iPhone via HFP Hands free Profile BLUETOOTH connection the Auto Standby function is turned off Turning on off the Auto Standby function Related Topic What yo...

Page 16: ...s and hold the BATT battery STAMINA button for about 2 seconds Ambient Noise Sensing function Sony s proprietary microphone sensing technology automatically detects noises around the speaker while music playback is in progress It cuts out the bass sound that are disturbed by the ambient noise to reduce power consumption by the speaker and preserve the battery power At the time of purchase the Ambi...

Page 17: ...e the STAMINA power option is activated the Ambient Noise Sensing function is disabled Related Topic Charging the speaker What you can do with Sony Music Center 5 038 100 11 1 Copyright 2022 Sony Corporation 17 ...

Page 18: ...tly To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the speaker or stop music playback Depending on the BLUETOOTH device the volume of the device may be synchronized with the speaker volume when music playback starts after a BLUETOOTH connection is established between the BLUETOOTH devices and the speaker Prepare the operating instructio...

Page 19: ...to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker has been connected to the BLUETOOTH device To connect to other BLUETOOTH devices follow one of the procedures below To pair the speaker with a second or subsequent BLUETOOTH device when the speaker has pairing information of other BLUETOOTH devices proceed to step To reconnect the speaker wit...

Page 20: ...ere is no need to pair them again except in the following cases Pairing information has been deleted after repair etc The speaker is already paired with 8 devices and another device is to be paired The speaker can be paired with up to 8 devices When a new device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOTH connection is replaced...

Page 21: ...function or the Party Connect function you cannot use the multipoint connection capability Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection After use 5 038 100 11 1 Copyright 2022 Sony Corporation 21 ...

Page 22: ...owing before starting Place your computer within 1 m 3 2 ft of the speaker Connect the speaker to an AC outlet via a USB AC adaptor commercially available Or charge the built in battery sufficiently Prepare the operating instructions supplied with the computer for reference To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the speaker or s...

Page 23: ...BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may be reconnected with the device right after it is turned on For details refer to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker is already connected with one of the BLUETOOTH devices To connect the speaker with ano...

Page 24: ...the computer is in standby sleep or hibernation mode 4 Register the speaker to the computer For Windows 10 5 Click the Start button then Settings 1 Click Devices 2 Click the Bluetooth other devices tab click the Bluetooth switch to turn on the BLUETOOTH function and then click Add Bluetooth or other device 3 Click Bluetooth 4 Select SRS XE300 5 24 ...

Page 25: ...tically and Connected music or Connected voice music will be displayed on the screen Proceed to step 6 Right click on Start and then click Control Panel When All Control Panel Items is displayed select Devices and Printers If the Control Panel screen appears instead of All Control Panel Items select Large icons or Small icons from the View by menu in the top right corner of the screen 1 Click Add ...

Page 26: ...ark will appear in the bottom left of the SRS XE300 icon during installation When the mark disappears driver installation is complete Proceed to step 5 Depending on the computer installation may take time If driver installation takes too much time the Auto Standby function of the speaker will cause it to turn off automatically If this happens turn on the speaker again 4 Right click on SRS XE300 in...

Page 27: ...ep If there is not a checkmark green on SRS XE300 Stereo proceed to step 7 If SRS XE300 Stereo does not appear right click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to step 7 6 Right click on SRS XE300 Stereo and select Connect from the menu that appears 7 27 ...

Page 28: ...RS XE300 Stereo select Disable for the Default Device that currently has a checkmark green Follow the on screen instructions to establish a BLUETOOTH connection When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit 6 28 ...

Page 29: ...w device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOTH connection is replaced by the information of the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your com...

Page 30: ...lowing before starting Place your computer within 1 m 3 2 ft of the speaker Connect the speaker to an AC outlet via a USB AC adaptor commercially available Or charge the built in battery sufficiently Prepare the operating instructions supplied with the computer for reference To avoid any sudden loud sound output from the speaker turn down the volume of both the BLUETOOTH device and the speaker or ...

Page 31: ...BLUETOOTH devices that have been paired with the speaker before proceed to step Depending on the BLUETOOTH device the speaker may be reconnected with the device right after it is turned on For details refer to the operating instructions supplied with your BLUETOOTH device When the indicator stays lit The speaker is already connected with one of the BLUETOOTH devices To connect the speaker with ano...

Page 32: ...erences Bluetooth in the taskbar on the right bottom of the screen 1 Select SRS XE300 from the Bluetooth screen then click Pair 2 Follow the on screen instructions to establish a BLUETOOTH connection When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit 5 32 ...

Page 33: ...er can be paired with up to 8 devices When a new device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOTH connection is replaced by the information of the new one The pairing information with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the...

Page 34: ... the speaker concurrently with 2 BLUETOOTH devices multipoint connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection After use 5 038 100 11 1 Copyright 2022 Sony Corporation 34 ...

Page 35: ...LUETOOTH reconnection Standing by for an incoming call to either of the 2 smartphones iPhone devices You can keep both of the 2 smartphones iPhone devices on standby for an incoming call while listening to music playing on one of the smartphones iPhone devices and receive an incoming call to either of the smartphones iPhone devices when it arrives Connecting the speaker concurrently with 2 devices...

Page 36: ...e in multipoint connection operate the second one to start music playback Depending on the condition you may still hear music playing on the same first device from the speaker after you operate the second device to start playback In such a case stop the playback on the first one Then you can listen to music playing on the second one Pairing and connecting with BLUETOOTH devices Connecting with a c...

Page 37: ...d BLUETOOTH Device1 Disconnected When the BLUETOOTH connection with the second device is disconnected BLUETOOTH Device2 Disconnected When the BLUETOOTH connection with the first device is disconnected and replaced by the BLUETOOTH connection established with the third device BLUETOOTH Device1 Replaced When the BLUETOOTH connection with the second device is disconnected and replaced by the BLUETOOT...

Page 38: ...ing the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused Connect the speaker with the BLUETOOTH device When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit 1 Start playback on the BLUETOOTH device At the time o...

Page 39: ...ation condition is poor the BLUETOOTH device may react incorrectly to the operations on the speaker When using in a place with a high temperature the volume may decrease to protect the built in battery When the built in battery is running low the maximum speaker volume decreases Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connec...

Page 40: ...Related Topic Charging the speaker Terminating the BLUETOOTH connection After use 5 038 100 11 1 Copyright 2022 Sony Corporation 40 ...

Page 41: ...t setting of the speaker to enable stereo audio playback Placing the speaker vertically horizontally The speaker can be placed either vertically or horizontally multi placement While the audio output of the speaker is set for stereo audio playback the audio in the right channel right side is output from the speaker component closer to the Sony logo inscription Vertical placement Horizontal placeme...

Page 42: ...mended when the audio output of the speaker is changed to enable stereo audio playback Note Place the speaker on a flat level surface If you place the speaker on a sloped surface the speaker may fall over or fall off the surface due to its own vibration resulting in injuries malfunctions or performance degradation 5 038 100 11 1 Copyright 2022 Sony Corporation 42 ...

Page 43: ...o playback Turn on the speaker The BLUETOOTH indicator flashes in blue 1 If the BLUETOOTH device which has been connected before is nearby the speaker may be connected to the device automatically and then the BLUETOOTH indicator may be lit in blue Change the BLUETOOTH connection quality When using the buttons of the speaker Hint As long as the speaker is connected to an AC outlet by a USB AC adapt...

Page 44: ...tandby auto power on function Switching between monaural audio playback and stereo audio playback What you can do with Sony Music Center 5 038 100 11 1 Copyright 2022 Sony Corporation When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker Tap Music Center on your smartphone etc to start up the application Music Center 2 Tap SRS XE300 3 Tap Settings ...

Page 45: ...H device For details refer to the operating instructions supplied with the device Turn off the BLUETOOTH device Turn off the speaker Hint When using the Stereo Pair function if you turn off one speaker the other speaker is automatically turned off The BLUETOOTH connection between them is disconnected When you finish playing music the BLUETOOTH connection may terminate automatically depending on th...

Page 46: ...r disconnect a connection for the Stereo Pair function with Sony Music Center For details about Sony Music Center refer to the following URL https www sony net smcqa Hint When using the Stereo Pair function the codec automatically switches to SBC Turning off the speaker does not terminate the Stereo Pair function When the speaker is turned back on it attempts to establish a connection for the Ster...

Page 47: ...led software Make sure that all of the speakers to connect for the function are located within 1 m 3 2 ft Stop music playback if it is in progress To change the connected BLUETOOTH device or speaker or to terminate the Party Connect function Stop music playback in advance Hint When using the Party Connect function the codec automatically switches to SBC Note When watching movies using the Party Co...

Page 48: ... connection 1 Start up a video call application on the computer 2 View the settings 1 of the video call application For video calls on the computer select the BLUETOOTH profile not for music playback A2DP but for phone talking HFP HSP connection While the BLUETOOTH profile for music playback A2DP connection is selected phone talking may not be available For the speaker settings select Headset earp...

Page 49: ...ows Connecting with a computer via BLUETOOTH connection Mac Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection Terminating the BLUETOOTH connection After use What can I do to solve a problem 5 038 100 11 1 Copyright 2022 Sony Corporation 49 ...

Page 50: ...ing tone set on the speaker Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection Connect the speaker with a smartphone or mobile phone When the BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the speaker and the activity of the BLUETOOTH indicator changes from flashing to lit When using ...

Page 51: ...e microphone Press the microphone off button on the speaker When the microphone off button is pressed while a phone conversation is in progress you hear voice guidance Mic OFF and the microphone off indicator lights up in red to indicate that the microphone is disabled When the microphone off button is pressed once again you hear voice guidance Mic ON and the microphone off indicator turns off to ...

Page 52: ... Connect function the sound of the phone call is output from only the speaker of which the BLUETOOTH indicator lights up in blue Depending on the smartphone or mobile phone playback may not pause when an incoming call arrives Use a smartphone or mobile phone at least 50 cm 1 6 ft away from the speaker Noise may result if the speaker and the smartphone or mobile phone are too close Depending on the...

Page 53: ...he BLUETOOTH indicator changes from flashing to lit When using the Stereo Pair function or the Party Connect function Connect to the speaker of which the BLUETOOTH indicator flashes in blue In the following steps and operations during a hands free call operate the speaker that is connected to the smartphone or mobile phone 1 Operate the smartphone or mobile phone to make a call When you make a cal...

Page 54: ...y pressing the volume buttons on the speaker or operating the smartphone or mobile phone When you press the volume buttons on the speaker or adjust the volume on the smartphone or mobile phone the power indicator flashes once or 3 times To turn off the microphone Press the microphone off button on the speaker When the microphone off button is pressed while a phone conversation is in progress you h...

Page 55: ...o close The microphone off function works for the microphone on the speaker It does not affect the microphone settings of the software on your smartphone mobile phone or computer Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Receiving a call 5 038 100 11 1 Copyright 2022 Sony Corporation 55 ...

Page 56: ...t setting and stereo audio playback Multipoint connection concurrent connection with 2 BLUETOOTH devices management Viewing the update or version of the speaker s software Operations including establishment and disconnection of connections with BLUETOOTH devices etc Note What you can control with Sony Music Center varies depending on the connected device The specifications and design of the app ma...

Page 57: ... and stereo audio playback Selecting the quality for music playback via BLUETOOTH connection Codec Listening to music wirelessly with 2 speakers Stereo Pair function Enjoying wireless playback using multiple speakers Party Connect function Updating the pre installed software 5 038 100 11 1 Copyright 2022 Sony Corporation 57 ...

Page 58: ... Be sure to use the latest version of Sony Music Center If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection or if there is a problem such as no sound being emitted uninstall Sony Music Center and try to connect via the BLUETOOTH connection again For details about Sony Music Center refer to Google Play Play Store or the App Store Related Topic What you can do with So...

Page 59: ...eering sounds etc in the music being played Motion Control You can perform sound operations by shaking the smartphone Hint What you can control with Fiestable varies depending on the connected device The specification and design of the app may change without notice Note For Apple iOS devices the speaker is compatible with iOS 10 0 or later A BLUETOOTH connection is not available on the devices wit...

Page 60: ...vices with iOS 11 0 or later Installation is not available on the devices with iOS 10 x or earlier Note Be sure to use the latest version of Fiestable Related Topic What you can do with Fiestable 5 038 100 11 1 Copyright 2022 Sony Corporation Download Fiestable from Google Play Play Store or the App Store and install it 1 When the installation is complete start Fiestable from the Sony Music Center...

Page 61: ... to the operating instructions supplied with the Android smartphone For details on the Google app refer to the operating instructions or support website of the Android smartphone or website of Google Play Play Store Note The latest version of the app may be required The Google app may not be activated from the speaker depending on specifications of the Android smartphone 1 Connect the speaker to t...

Page 62: ...ration Turn on Siri On the iPhone select Settings Siri Search and enable Listen for Hey Siri The operation above is an example For details refer to the operating instructions supplied with the iPhone For details on Siri refer to the operating instructions or support website of the iPhone 1 Connect the speaker to the iPhone via BLUETOOTH connection 2 While the speaker is connected with the iPhone v...

Page 63: ... 5 C and 35 C 41 F and 95 F disconnect and connect the USB cable and then let the battery charge itself once again power indicator While the speaker is in Battery Care mode the CHARGE indicator shines in white Turns off The speaker is finished with charging Lights up The speaker is being charged Flashes slowly The built in battery is running at 20 or lower and needs to be charged Flashes 3 times a...

Page 64: ...s in green along with the blue flashing BLUETOOTH indicator to inform you that the update is complete Double flashes orange An error is detected during battery charging Stop charging immediately wait for a while and then charge the built in battery all over again For details see Notes on charging Quadruple flashes orange The software update was canceled by Sony Music Center The software update fai...

Page 65: ...022 Sony Corporation Lights up The STAMINA power option is activated Turns off The STAMINA power option is deactivated Flashes twice The Ambient Noise Sensing function is activated Flashes 3 times The Ambient Noise Sensing function is deactivated Turns off The microphone on the speaker is enabled Lights up The microphone on the speaker is disabled 65 ...

Page 66: ...our smartphone etc to start up the application Music Center 3 Tap SRS XE300 When a new version of the software is released an update notice is displayed on the Sony Music Center screen 4 Follow the instructions on the screen to update As the software update progresses the power indicator changes its green flashing pattern 5 time flashing 4 time flashing 1 time flashing unlit Depending on the situa...

Page 67: ...k on The speaker will recover from the error state Note When an attempt to update the software fails charge the rechargeable built in battery until it is charged 40 or more Related Topic Charging the speaker About the indicators 5 038 100 11 1 Copyright 2022 Sony Corporation 67 ...

Page 68: ...ff the surface due to its own vibration resulting in injuries malfunctions or performance degradation Depending on the conditions where this speaker is placed it may fall over or fall off the surface Do not leave any valuables near the speaker This speaker is not anti magnetic Keep objects susceptible to magnetism recorded tapes watches cash cards and credit cards with magnetic coding etc away fro...

Page 69: ...5 038 100 11 1 Copyright 2022 Sony Corporation 69 ...

Page 70: ... of the rechargeable built in battery differs depending on the usage environment and storage method Caution When the speaker detects a problem for the following causes during battery charging the power indicator starts double flashing in orange Ambient temperature exceeds the range of 5 C 35 C 41 F 95 F When charging to the built in battery continues for a long time When an abnormality of the buil...

Page 71: ...xtremely cold or hot environment charging stops for safety If charging takes a long time it also makes charging of the speaker stop To resolve these issues disconnect the USB cable from the speaker and connect it again within an operating temperature between 5 C and 35 C 41 F and 95 F At high temperature the charging may stop or the volume may reduce to protect the battery Charging from a USB hub ...

Page 72: ...on where high water pressure is applied such as in the shower may cause a malfunction Do not pour high temperature water or blow hot air from a hair dryer or any other appliance on the speaker directly Also never use the speaker in a place subject to high temperatures such as in a sauna or near a heat source Handle the cap with care The cap plays a very important role in maintenance of the water r...

Page 73: ...5 038 100 11 1 Copyright 2022 Sony Corporation 73 ...

Page 74: ...inside the speaker Then dry the speaker in an airy place until no moisture remains The sound quality may change when water enters the speaker section or passive radiator section of the speaker It is not malfunction Wipe off the moisture on its surface and put the speaker on a dry soft cloth to drain the collected water inside the speaker Then dry the speaker in an airy place until no moisture rema...

Page 75: ...n use near the speaker A device that generates electromagnetic radiation is in use near the speaker Interference from other devices Because BLUETOOTH devices and wireless LAN IEEE802 11b g use the same frequency 2 4 GHz microwave interference may occur and result in communication speed deterioration noise or invalid connection if the speaker is used near a wireless LAN device Interference to other...

Page 76: ... BLUETOOTH standard some devices may not be connected or work correctly depending on the features or specifications of the device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment A device with a built in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in br...

Page 77: ...hysical medium from us for a period of three years after our last shipment of this product by applying through the form at the following URL This offer is valid to anyone in receipt of this information https oss sony net Products Linux Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code Use of the Made for Apple badge means that an accessory ha...

Page 78: ...stered in the U S and other countries App Store is a service mark of Apple Inc registered in the U S and other countries IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license USB Type C and USB C are registered trademarks of USB Implementers Forum Microsoft Windows and Windows Media are registered trademarks or trademarks of Microsoft Corporat...

Page 79: ...volume etc to the default settings and deletes all pairing information Look up information on the issue on the customer support website Access the following support home pages to get support information about your speaker For customers in Americas https www sony com am support For customers in Europe https www sony eu support For customers in China https service sony com cn For customers in other ...

Page 80: ...that supports an output current of 3 0 A The supplied USB cable supports an output current of up to 1 5 A Use of any other devices is not guaranteed for battery charging The charging time may vary depending on the ambient temperature or the usage of the speaker as well Charge the speaker in an ambient temperature between 5 C and 35 C 41 F and 95 F Be aware that the room temperature may fall to 5 C...

Page 81: ...r at a loud volume the remaining power of the rechargeable built in battery may decrease or the speaker may turn off even while the speaker is connected to an AC outlet by the USB AC adaptor This however does not indicate a malfunction If such a case occurs turn off the speaker and let the battery fully charge itself before you use the speaker The Auto Standby function may have been activated Turn...

Page 82: ...ore connecting multiple speakers via BLUETOOTH connection for the Stereo Pair function or the Party Connect function update the pre installed software to the latest version on each and every speaker If the connected device has an equalizer function set it to off Move the speaker away from a device such as a microwave oven and a wireless LAN access point Bring the BLUETOOTH device closer to the spe...

Page 83: ...UETOOTH device is set for the speaker Depending on the app being used on the connected BLUETOOTH device you may hear no sound In such a case close the app and start it once again This may help for solving the issue Related Topic Charging the speaker Pairing and connecting with BLUETOOTH devices Listening to music of a device via BLUETOOTH connection Selecting the quality for music playback via BLU...

Page 84: ...t in battery is running low as a result of long time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor commercially available or to a computer that comes equipped with a USB charging port When the ambient temperature of the speaker is high If the sound becomes low while in use follow the procedure below Related Topic Charging the speaker ...

Page 85: ...e BLUETOOTH button You hear voice guidance BLUETOOTH pairing and the BLUETOOTH indicator starts double flashing pairing mode Once the speaker is initialized an iPhone may not be able to connect to the speaker In this case delete pairing information on the iPhone then pair them again Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device If the speaker is...

Page 86: ... from a device such as a microwave oven and a wireless LAN access point There are some BLUETOOTH devices that can have the BLUETOOTH connection quality changed If your device is compatible with this function select Priority on Stable Connection SBC for the BLUETOOTH connection quality For details refer to the operating instructions supplied with the device Select Priority on Stable Connection SBC ...

Page 87: ...st version before setting up the Stereo Pair function For details about Sony Music Center refer to the following URL https www sony net smcqa Make sure that the 2 speakers to connect for the function are located within 1 m 3 2 ft from each other While music playback is in progress stop the playback before setting up the Stereo Pair function Related Topic Listening to music wirelessly with 2 speake...

Page 88: ...ating the pre installed software Update Sony Music Center to the latest version before setting up the Party Connect function For details about Sony Music Center refer to the following URL https www sony net smcqa Make sure that all of the speakers to connect for the function are located within 1 m 3 2 ft While music playback is in progress stop the playback before setting up the Party Connect func...

Page 89: ...Center to add a new speaker For details about Sony Music Center refer to the following URL https www sony net smcqa While music playback is in progress stop the playback before setting up the Party Connect function Related Topic Enjoying wireless playback using multiple speakers Party Connect function 5 038 100 11 1 Copyright 2022 Sony Corporation 89 ...

Page 90: ... Pair function or the Party Connect function you cannot use the multipoint connection capability Depending on the BLUETOOTH device you may not be able to use the multipoint connection capability Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices multipoint connection 5 038 100 11 1 Copyright 2022 Sony Corporation 90 ...

Page 91: ...tc The speaker is turned off during the restart process and then turned back on upon completion of the process Note Restarting the speaker does not delete its pairing information The pairing information however is stored on the speaker when the speaker is turned off After pairing the speaker with a new device turn off the speaker and turn it back on and then restart the speaker Restarting the spea...

Page 92: ...nd hold the volume button and the BLUETOOTH button until the speaker turns off 5 seconds or more The speaker is initialized Settings such as volume etc are restored to the default settings and all pairing information is deleted Note The speaker cannot be initialized while the power is off Related Topic Pairing and connecting with BLUETOOTH devices Restarting the speaker 5 038 100 11 1 Copyright 20...

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