Sony SRS-XB01 Help Manual Download Page 57

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Help Guide

Wireless Speaker

SRS-XB01

Unable to pair the speaker with a BLUETOOTH device

Place the speaker and the BLUETOOTH device within 1 m (3 ft) of each other.

If the power/BLUETOOTH indicator is not flashing quickly in blue, press and hold the

(power)/

PAIRING button

until you hear beeps and the power/BLUETOOTH indicator begins to flash quickly in blue.

Once the speaker is initialized, an iPhone/iPod touch may not be able to connect to the speaker. In this case, delete
pairing information on the iPhone/iPod touch, then pair them again.

Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device.

If the speaker is not displayed on the BLUETOOTH device, turn off the device, and then turn on the device again. It
may improve symptoms.

Related Topic

Pairing and connecting with BLUETOOTH

devices

About the indicators

Summary of Contents for SRS-XB01

Page 1: ...c from the navigation pane Getting started Parts and controls Included items Attaching the strap to the speaker Power source charging Charging the speaker Turning the power on Turning the power off Auto power off function Making connections BLUETOOTH Pairing and connecting with BLUETOOTH devices 1 ...

Page 2: ...ll Making a call Information About the indicators Notes on use Precautions Notes on charging Notes on water resistant feature How to care for the speaker About the BLUETOOTH wireless technology Trademarks Notes on software Troubleshooting What can I do to solve a problem Power supply Unable to charge the speaker The built in battery life is short Unable to turn on the speaker or the speaker sudden...

Page 4: ...ttaching the strap to the speaker power PAIRING button 1 play call button 2 volume buttons 3 Strap hole 4 Power BLUETOOTH indicator blue 5 Microphone 6 Charge indicator orange 7 Cap 8 AUDIO IN jack 9 RESET button 10 DC IN 5V jack 11 To charge the speaker connect a USB AC adaptor to this jack 4 ...

Page 6: ...aching the strap to the speaker Attaching the supplied strap to the speaker make it easy to carry around Thread the string through the strap hole on the speaker 1 Thread the other end of the strap through the string then pull it to secure 2 6 ...

Page 7: ... pull the strap forcefully once it has been attached to the speaker The supplied strap is exclusively designed for use with the speaker Do not use the strap with other devices otherwise the strap may be damaged 4 742 784 11 1 Copyright 2018 Sony Corporation 7 ...

Page 8: ...tery longer Connect the speaker to an AC outlet or a booted computer to charge it When charging from an AC outlet Connect the micro USB cable supplied to the speaker connect the other end to a USB AC adaptor not supplied then plug the USB AC adaptor to an AC outlet When charging from a booted computer Connect the micro USB cable supplied to the speaker then connect the other end to a booted comput...

Page 9: ...t to use the speaker while charging lower the volume of the speaker Otherwise turn off the speaker and charge the built in battery sufficiently When you use the speaker at a loud volume for a long time the built in battery may run low even if the speaker is connected to an AC outlet As a result sound becomes low This is not a malfunction Turn off the speaker and charge the built in battery suffici...

Page 11: ...y When the charge indicator flashes slowly the built in battery is running low and needs to be charged Related Topic Turning the power off Charging the speaker 4 742 784 11 1 Copyright 2018 Sony Corporation Press the power PAIRING button The power BLUETOOTH indicator flashes slowly in blue When you turn on the speaker for the first time after purchase or there is no pairing information stored in t...

Page 12: ...e Wireless Speaker SRS XB01 Turning the power off Related Topic Auto power off function 4 742 784 11 1 Copyright 2018 Sony Corporation Press the power PAIRING button The power BLUETOOTH indicator turns off 1 12 ...

Page 13: ...n audio cable is not connected to the speaker s AUDIO IN jack for 15 minutes the speaker turns off automatically Note When the speaker is connected to a BLUETOOTH device via a BLUETOOTH connection or an audio cable is connected to the speaker s AUDIO IN jack the auto power off function is disabled 4 742 784 11 1 Copyright 2018 Sony Corporation 13 ...

Page 14: ...operating instructions supplied with the BLUETOOTH device for reference Turn on the speaker The power BLUETOOTH indicator flashes slowly in blue When you turn on the speaker for the first time after purchase the power BLUETOOTH indicator will begin to flash quickly and the speaker enters pairing mode automatically by just pressing the power PAIRING button Proceed to step When you turn on the speak...

Page 15: ... is 0000 If a passkey besides 0000 is set on the BLUETOOTH device pairing cannot be done with the speaker Once the BLUETOOTH devices are paired there is no need to pair them again except in the following cases Pairing information has been deleted after repair etc The speaker is already paired with 8 devices and another device is to be paired Perform the pairing procedure on the BLUETOOTH device to...

Page 16: ...iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but can only play music from one paired device at a time When an audio cable is connected to the speaker s AUDIO IN jack while the speaker and the BLUETOOTH device have been connected via BLUETOOTH connection sound from the BLUETOOTH device is not output from the speaker the hands fr...

Page 17: ...ailable or connect it to a booted computer Or charge the built in battery sufficiently Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Prepare to search for the speaker on the computer For Windows 10 Select Action Center Connect in the ta...

Page 18: ...device is nearby and its BLUETOOTH function is on the BLUETOOTH connection is established automatically and the power BLUETOOTH indicator stays lit In this case turn off the BLUETOOTH function or turn off the power of the currently connected BLUETOOTH device 2 Press and hold the power PAIRING button until you hear beeps and the power BLUETOOTH indicator begins to flash quickly in blue The speaker ...

Page 19: ... not appear on the screen repeat the procedure from step After pairing the BLUETOOTH connection establishes automatically and Connected music will be displayed on the screen Proceed to step 2 Click Add a device 1 Select SRS XB01 and click Next 2 19 ...

Page 20: ...driver installation is complete Proceed to step Depending on the computer installation may take time If driver installation takes too much time the auto power off function of the speaker will cause it to turn off automatically If this happens turn on the speaker again 3 Register the speaker to the computer For Windows 10 After pairing the BLUETOOTH connection establishes automatically and Connecte...

Page 21: ...t a checkmark green on SRS XB01 Stereo proceed to the next step substep 3 If SRS XB01 Stereo does not appear right click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to the next step substep 3 2 Right click on SRS XB01 Stereo and select Connect from the menu that appears 3 21 ...

Page 22: ...d a checkmark will appear on SRS XB01 Stereo on the Sound screen Proceed to step If you cannot click Connect for SRS XB01 Stereo select Disable for the Default Device that currently has a checkmark green Double click on SRS XB01 in Devices 1 22 ...

Page 23: ...a checkmark will appear 2 Check that the power BLUETOOTH indicator has switched from flashing to a steady light When the speaker is connected to the computer the power BLUETOOTH indicator stays lit You can enjoy playing back music etc from your computer 6 23 ...

Page 24: ...as been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but can...

Page 25: ... in battery sufficiently Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Depending on your computer turn on the built in BLUETOOTH adaptor If you do not know how to turn on the BLUETOOTH adaptor or whether your computer has the built in B...

Page 26: ...BLUETOOTH function or turn off the power of the currently connected BLUETOOTH device Press and hold the power PAIRING button until you hear beeps and the power BLUETOOTH indicator begins to flash quickly in blue The speaker enters pairing mode 2 Search for the speaker on the computer 3 Select System Preferences Bluetooth in the taskbar on the right bottom of the screen 1 Select SRS XB01 from the B...

Page 27: ...nformation with the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired ...

Page 28: ...the BLUETOOTH device disconnect the audio cable from the speaker s AUDIO IN jack Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection After use 4 742 784 11 1 Copyright 2018 Sony Corporation 28 ...

Page 29: ...ctions supplied with the BLUETOOTH device Note Make sure beforehand that the volume on the BLUETOOTH device and speaker are set to a moderate level to avoid sudden loud sound output from the speaker Depending on the BLUETOOTH device adjusting the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused Connect the speaker with the BLUETOOTH d...

Page 30: ...f the BLUETOOTH connection is active the hands free function is available To listen to music from the BLUETOOTH device again disconnect the audio cable from the speaker s AUDIO IN jack When using in a place with a high temperature the volume may decrease to protect the built in battery If the built in battery level is low the maximum output of the speaker decreases Depending on the BLUETOOTH devic...

Page 31: ... occur depending on the BLUETOOTH device connected with the speaker the communication environment or the usage environment Related Topic Terminating the BLUETOOTH connection After use 4 742 784 11 1 Copyright 2018 Sony Corporation 31 ...

Page 32: ...ion Turn off the BLUETOOTH function on the BLUETOOTH device For details refer to the operating instructions supplied with the device Turn off the BLUETOOTH device Turn off the speaker Hint When you finish playing music the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device Related Topic Turning the power off Auto power off function 4 742 784 11 1 Copyright 2018 Sony...

Page 33: ...ble For connection use an audio cable with a stereo mini plug no resistance at both ends 1 If you use an audio cable with stereo mini plugs with significant resistance the sound may be lower Therefore make sure you use a cable with stereo mini plugs without resistance Turn on the speaker The power BLUETOOTH indicator flashes slowly in blue 2 Turn on and start playback on the connected device 3 Adj...

Page 34: ... or flashes in blue to indicate the BLUETOOTH status Absence of sound from the BLUETOOTH device does not indicate any trouble with the speaker When connecting a portable audio device to the AUDIO IN jack and playing music you cannot use the buttons on the speaker to perform operations such as pause skip to the beginning of the next track and skip to the beginning of the current track Do not use th...

Page 35: ... incoming call arrives playback pauses and a ring tone will be heard via the speaker The ring tone varies in the following ways depending on your BLUETOOTH mobile phone Ring tone set on the speaker Ring tone set on the BLUETOOTH mobile phone Ring tone set on the BLUETOOTH mobile phone only for a BLUETOOTH connection Connect the speaker with a BLUETOOTH mobile phone The power BLUETOOTH indicator li...

Page 36: ... smartphone the operation system or applications installed some functions of hands free calling may not be used correctly Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Making a call If no ring tone is heard via the speaker the speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP Check the connection status on the BL...

Page 38: ...ll When you make a call playback pauses and the dial tone is heard from the speaker When the receiver takes the call talk into the microphone of the speaker If no dial tone is heard via the speaker The speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP Check the connection status on the BLUETOOTH mobile phone Switch the call device to the speaker by pressing and holding the...

Page 39: ...cable is connected to the AUDIO IN jack of the speaker you cannot listen to music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Receiving a call 4 742 784 11 1 Copyright 2018 Sony Corporation To end a call press the play call butt...

Page 40: ...s charging of the speaker stop To resolve these issues disconnect the micro USB cable from the speaker and connect it again within an operating temperature between 5 C and 35 C 41 F and 95 F Power BLUETOOTH indicator blue Related Topic Parts and controls 4 742 784 11 1 Copyright 2018 Sony Corporation Turns off The speaker has completed charging Lights up The speaker is being charged Flashes slowly...

Page 41: ...ge of 5 C 35 C 41 F 95 F If the unit is used or left in outside the above range the unit may automatically stop to protect internal circuitry At high temperature the charging may stop or the volume may reduce to protect the battery When you find the charge indicator flashing charge the battery By charging the battery after the indicator starts flashing you can use the battery longer Even if you do...

Page 42: ...m for the following causes while charging the built in battery the charge indicator orange turns off even if charging is not completed Ambient temperature exceeds the range of 5 C 35 C 41 F 95 F There is a problem with the built in battery When charging to the built in battery continues for a long time Note Charging time varies depending on built in battery usage conditions Charge the speaker in a...

Page 44: ... cause a malfunction Do not pour high temperature water or blow hot air from a hair dryer or any other appliance on the unit directly Also never use the unit in high temperature locations such as in saunas or near a stove Handle the cap with care The cap plays a very important role in maintenance of the water resistant performance When using the unit make sure that the cap is closed completely Whe...

Page 46: ...c If the speaker gets wet first remove the water from the speaker and then wipe off the moisture on the speaker using a dry soft cloth Especially in cold regions leaving moisture on its surface may cause the speaker to freeze and malfunction Be sure to wipe off the moisture after using the speaker The sound quality may change when water enters the speaker section It is not malfunction Put the spea...

Page 47: ...fire alarm Note To be able to use the BLUETOOTH function the BLUETOOTH device to be connected requires the same profile as the speaker s Note also that even if the same profile exists devices may vary in function depending on their specifications Due to the characteristic of BLUETOOTH wireless technology the sound played on the speaker is slightly delayed from the sound played on the BLUETOOTH dev...

Page 49: ...marks of Apple Inc registered in the U S and other countries Mac and macOS are trademarks of Apple Inc registered in the U S and other countries Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names are those of their respective owners and marks are omitted in the documents 4 742 784 11 1 ...

Page 50: ...nsing agreement with the owner of its copyright We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software Please read the contents of the license described in the URL below http rd1 sony net help speaker sl 18e 4 742 784 11 1 Copyright 2018 Sony Corporation 50 ...

Page 51: ...t settings and deletes all pairing information See Initializing the speaker for more information Look up information on the issue on the customer support website Access the following support home pages to get support information about your speaker For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in European countries http www sony e...

Page 52: ...lable with an output current of 500 mA or more However using a supplied micro USB cable or micro USB cable conforming to the USB standard is recommended Charging from the other device is not guaranteed You can also charge the built in battery by connecting it to a booted computer via the micro USB cable However operation with all computers is not guaranteed Operation with a home built computer is ...

Page 53: ...pletely exhaust the built in battery continue to use the speaker until it automatically turns off even if the charge indicator is flashing After completely running out of the built in battery immediately charge it to its maximum capacity built in battery refresh The built in battery will be refreshed and the battery life may improve If the battery life still does not improve it could be the built ...

Page 54: ... USB AC adaptor commercially available or connecting it to a booted computer The auto power off function may have activated After about 15 minutes in certain circumstances such as when the volume of the audio input is low the power will automatically turn off Raise the volume of the connected device for use Related Topic Charging the speaker Auto power off function 4 742 784 11 1 Copyright 2018 So...

Page 55: ...evice has an equalizer function set it to off Keep the speaker away from a microwave oven Wi Fi etc Bring the speaker and the BLUETOOTH device closer together Remove any obstacles between the speaker and the BLUETOOTH device When the speaker is connected to a device with a built in radio or tuner via a BLUETOOTH connection noise may occur in broadcasts Locate the speaker farther away from a TV rad...

Page 56: ...powered by the built in battery only When the built in battery is running low as a result of using the speaker at a loud volume for a long time even if the speaker is connected to an AC outlet via a USB AC adaptor commercially available or connected to a booted computer If the sound becomes low while in use follow the procedure below 4 742 784 11 1 Copyright 2018 Sony Corporation Turn off the spea...

Page 57: ...blue Once the speaker is initialized an iPhone iPod touch may not be able to connect to the speaker In this case delete pairing information on the iPhone iPod touch then pair them again Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device If the speaker is not displayed on the BLUETOOTH device turn off the device and then turn on the device again It ma...

Page 58: ...e speaker is reset and turns off After pushing the RESET button turn on the speaker If it does not turn on consult your nearest Sony dealer Note The speaker cannot be reset while the power is off Pairing information is not deleted by pushing the RESET button This is different from the speaker initialization After resetting the speaker the volume and function settings may be different 4 742 784 11 ...

Page 59: ...the volume buttons and the power PAIRING button at the same time for more than 5 seconds until the speaker turns off The speaker is initialized Settings such as volume etc are restored to the factory default settings and all pairing information is deleted 4 742 784 11 1 Copyright 2018 Sony Corporation 59 ...

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