Sony SpectaProof UP-D9500 Instructions For Use Manual Download Page 37 | Manualshive

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37

Miscellaneous

Note

Do not touch any parts other than those indicated. Hot parts inside the printer can
cause burns.

1

Pull the RELEASE lever and open the top cover.

Note

Do not open the top cover while the printer is operating. Doing so may cause the
printer to malfunction.

2

Remove the ribbon holder.

3

Open the paper feeding guide.
If the jam occurred there, remove the jammed paper.

Clearing Paper Jams

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Summary of Contents for SpectaProof UP-D9500

Page 1: ...Instructions for Use Before operating this unit please read this manual thoroughly and retain it for future reference 3 861 579 13 2 1997 by Sony Corporation Digital Color Printer UP D9500 ...

Page 2: ...pply off or disconnect the power cord For the customers in the U S A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection agaist harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio ...

Page 3: ...essories 12 Assembly 13 Connections 15 Making AppleTalk Connections 15 Parallel Interface Connection 17 Ethernet Connection 17 SCSI Interface Connection 19 Power Cord Connection 20 Operation Turning the Printer On and Off 21 Installing the Ink Ribbon 22 Replacing a Used Ribbon with a New Ribbon 22 Changing the Ribbon Type 24 Loading Paper 27 Test Printing 29 Printing 30 Reprinting the Same Image 3...

Page 4: ...ing Internal Printer Configuration 35 Error Messages 36 Clearing Paper Jams 37 Printer Maintenance 40 Dealing with Mechanical Problems 42 Repacking the Printer 43 Specifications 46 Warranty and After Sales Service 47 Warranty 47 After Sales Service 47 Determining Whether the Product is Damaged Back cover ...

Page 5: ...s of the previous chapter and before actual printing Miscellaneous Describes technical details such as specifications and troubleshooting procedures that can be performed by the user Notational Conventions Information related to operation is presented according to the following conventions Reference Information Internal references in this manual refer to that material by the title of the section w...

Page 6: ...inting crop marks for letter and A4 size pages Built In Adobe Pure PostScript Interpreter High precision PostScript data can be printed using the internal pure PostScript interpreter Compatible with Major Networks Network interfaces for all major network systems are provided Color Calibration Function Consistent color rendition is assured by calibration data to compensate for ink ribbon variations...

Page 7: ...in a heated room that is steamy or humid This is referred to as condensation If the printer is operated under this condition it may malfunction and be damaged Therefore if there is any possibility of condensation the printer should be turned off and allowed time to reaqch equilibrium with the environment Cleaning Refer to Printer Maintenance page 40 for cleaning inside the printer Before cleaning ...

Page 8: ...ams 3 POWER Switch 4 Paper Tray Paper to be printed is placed here 5 Top Cover Printed paper outlet Open this cover when necessary to access the inside of the printer such as when exchanging the ribbon Note Do not open the top cover while the printer is operating 6 Printer Window Display Displays the printer status and menus and an error message when an error occurs 7 ALARM Indicator Lights when a...

Page 9: ...the MENU screen Press again to return to the operating screen from the MENU screen d RESET Switch Pressing this switch stops all printer processing and turns the power off A thin pointed tool such as a straightened paperclip is required to press this switch Note The internal hard disk could be damaged by pressing the RESET switch at the wrong time Press this switch only after operation has been in...

Page 10: ...d and degrade print quality 2 Ink Ribbon Holder Holds the ribbon 3 Lever Pull this lever to open the front cover when necessary to clear paper jams 4 Ink Ribbon Two types of ribbon can be used for Dye Sublimation and Variable Dot Systems 5 Memory read terminal Terminal for reading data that is stored in the ribbon Avoid touching this terminal as damage may result ...

Page 11: ...rinter is used the internal terminator should be enabled by the DIP switch 4 10BASE 5 Connector The printer may be connected to an Ethernet network by 10BASE 5 cable connected here 5 10BASE T Connector The printer may be connected to an Ethernet network by 10BASE T cable connected here 6 LocalTalk Connector The printer may be connected to an AppleTalk network with a LocalTalk cable connected here ...

Page 12: ...or Europe Warranty Card 1 USA and Canada only Software License Agreement 1 Registration Card 1 USA and Canada only Head Cleaner 1 Ribbon holder label 1 Notes The packaging materials are needed when transporting the printer so we suggest you keep them When repacking the printer see Repacking the Printer on page 43 Before moving the printer remove the ribbon holder bottom cover and paper tray Prepar...

Page 13: ...1 Remove the protective block from the printer 2 Install the bottom cover 3 Pull the release latch and open the top cover 4 Install the ink ribbon holder Refer to Installing the Ink Ribbon page 22 for details Assembly ...

Page 14: ...paper tray into the printer Refer to Loading Paper page 27 for details Notes Only special ribbon and paper designed for this printer can be used The type of ribbon and paper both depend on the Printing System to be used Make sure both match the System you want to use ...

Page 15: ...fer to the respective manuals for connection of the printer to the computer and other peripheral devices Making AppleTalk Connections Connect the interface cable to either the 10BASE5 or 10BASE T connector as appropriate Note Use only the LocalTalk cable provided by Apple Computer Inc Do not connect both 10BASE5 and 10BASE T cables at the same time 1 Connect the power cord 2 Turn on the printer po...

Page 16: ... buttons 6 Press to display the AppleTalk setup screen 7 Press the button to move the asterisk to the type of network being used 8 Press the button 9 Turn the printer off Press and hold the POWER switch for about 3 seconds Note Changes in settings do not become effective until the power has been turned off and then turned back on again ...

Page 17: ...cification The correct type of parallel cable to use depends on the computer and whether other peripheral devices are connected to the parallel port Refer to the machines manuals for details Ethernet Connection To connect to Ethernet set the IP address before connecting the cable Ask your network administrator for an IP address 1 Connect the power cord 2 Turn the printer power on Press and hold th...

Page 18: ...t number has been set press the button to display the NET MASK screen 9 Set the Net Mask number in the same manner as in step 7 10 Press the button The IP Address is stored and the display returns to normal 11 Turn the printer off Press and hold the POWER switch for about 3 seconds Connect a cable to either the 10BASE 5 or 10BASE T interface Note Do not connect both 10BASE 5 and 10BASE T cables at...

Page 19: ...he printer is connected as the terminal device on a SCSI bus turn on the printer terminator switch Refer to Terminator ON OFF Setting page 19 for details When the printer terminator switch is turned on do not connect any other terminator to the SCSI The proper SCSI cable to use depends on the computer and peripheral devices Refer to the machines manuals for details DIP Switch Settings When connect...

Page 20: ... OFF Setting When the printer is connected as the terminating device on the SCSI bus set the terminator to the ON position Otherwise set it to the OFF position Switch TERMINATOR Internal Terminator ON Internal Terminator OFF Power Cord Connection Connect the supplied power cord to the electrical outlet Note Make sure the AC mains voltage matches that for which the printer is designed 120 V AC 50 6...

Page 21: ... Press and hold the POWER switch until SHUTDOWN PROCESSING stops blinking and remains on the display Notes The printer does not turn off if the POWER switch is released before SHUTDOWN PROCESSING stops blinking on the display Always use the printer s POWER switch to turn off the printer Switching the printer off by cutting the outlet power could damage the internal hard disk Operation Turning the ...

Page 22: ...ibbon or store it in a dusty place Body oil from the hands or dust may cause dirty printing or damage the thermal head The ribbon and the paper must both match the same printing system Refer to Printing Packs page 32 for more information Replacing a Used Ribbon with a New Ribbon 1 Pull the RELEASE lever to open the top cover Note Do not open the top cover while the printer is operating 2 Remove th...

Page 23: ...th the ring set to the position illustrated Note Do not touch the memory contacts inside the ring 4 Turn the ribbon in the direction of the arrow to remove any slack Printing with a loose ribbon may damage the ribbon or degrade printing 5 Close the top cover ...

Page 24: ...o not open the top cover while the printer is operating Doing so may cause the printer to malfunction 2 Place the holder cover on the ribbon holder Align the holder cover and the ribbon holder with the FREE position and slide the ribbon holder to the left to the LOCK position 3 Lift the holder cover to remove the ribbon holder ...

Page 25: ...bon then set it in the printer Note A ribbon holder with holder cover included for exchanging ribbons is sold separately UPA 9500 5 Remove the holder cover Slide it to the right and lift it off Note If the ribbon is loose tighten it to remove the slack Refer to step 4 on the page 23 ...

Page 26: ...26 Operation 6 Close the top cover Note Keep a holder cover on a ribbon holder when removed from the printer to protect the holder Installing the Ink Ribbon continued ...

Page 27: ...rinter s memory Use only paper that is made expressly for this printer Using any other paper could cause a malfunction The type of paper and ribbon must match the printing system Refer to Printing Packs page 32 for more information 1 Unlock the paper tray by pulling the lever at its front center then pull the tray out until it stops Notes The paper tray cannot be pulled out while printing is in pr...

Page 28: ... the printing side is facing up Notes Do not damage or obscure the printed markings on the package as a malfunction could result Before loading A4 size paper make sure to raise the A4 guide Problems can occur if the guide is not raised 4 Push the tray in gently until it latches Loading Paper continued ...

Page 29: ...29 Operation 1 Press the button 2 Select Test Print with the buttons 3 Press TEST PATTERN is displayed 4 Press Test printing begins and the paper is ejected 5 Press the button Test Printing ...

Page 30: ...inter s control panel Paper currently being printed will be ejected If printing cannot proceed Printing cannot proceed if an error message appears on the printer window display Refer to the Error Messages page 36 for remedies Printing cannot proceed when the Menu screen is displayed push the button to display READY If colors are not printing clearly Use the Utility program to correct the color ton...

Page 31: ...gain The number of reprints can also be set 1 Press the button 2 Select PRINT MENU with the buttons 3 Press 4 Select PRINT QTY with the buttons 5 Select the desired number of reprints with the buttons up to 20 The button increments the number The button decrements the number 6 Select REPRINT with the buttons 7 Press Printing starts ...

Page 32: ...ting packs are made for use with the same printing system mixing ribbon and paper from different types of printing packs will make it impossible to obtain correct color matching Notes about the ribbon Ink ribbon should not be re used Do not store ink ribbon in high temperature or humidity When storing an ink ribbon for a long time between uses store it in the moisture proof bag in which it came Do...

Page 33: ...s been recognized 1 Power off the printer 2 Remove the screws indicated by the arrows below on the rear of the printer Do not remove screws not indicated by arrows 3 Slowly pull the Control Unit out about 10 cm 4 inch Note Pulling the Control Unit too hard or too far could cause damage 4 Install the memory expansion option in the memory slot Insert the memory from the top and affix it with the lat...

Page 34: ...34 Miscellaneous 5 Replace the Control Unit and the screws Adding Memory continued ...

Page 35: ...r can be confirmed on the Configuration display 1 Press the button 2 Select CONFIGURATION with the buttons 3 Press The installed memory capacity is displayed 4 Press the buttons The display returns to the initial screen Confirming Internal Printer Configuration ...

Page 36: ...which time printing automatically resumes PLEASE WAIT HEAD IN HEATING The thermal head is too cold Wait until this message clears When the head warms up the message clears and printing starts MEDIA MISMATCH The type of ribbon and the type and size of paper installed are incompatible Change the type of ribbon or paper NO IMAGE The REPRINT function has been invoked with no print data loaded into mem...

Page 37: ...r can cause burns 1 Pull the RELEASE lever and open the top cover Note Do not open the top cover while the printer is operating Doing so may cause the printer to malfunction 2 Remove the ribbon holder 3 Open the paper feeding guide If the jam occurred there remove the jammed paper Clearing Paper Jams ...

Page 38: ...ll the blue lever and open the front cover If the jam occurred there remove the jammed paper Note If you can t remove the jammed paper by pulling it from inside the paper tray turn the roller dial in the direction of the arrow to remove it 6 Close the front cover and press until it latches Clearing Paper Jams continued ...

Page 39: ...39 Miscellaneous 7 Replace the ribbon holder 8 Close the top cover Note Be sure to close the front cover first then the top cover ...

Page 40: ...are very hot at that time Do not touch the chuck drum or the thermal head with bare hands Do not spill alcohol inside the printer Cleaning the Chuck Drum 1 Press the button 2 Select MECHA INITIALIZE with the buttons 3 Press and select CHUCK CLEANING with the buttons 4 Press 5 After the PLEASE CLEAN message appears open the top cover and remove the ribbon holder 6 Apply ethanol to the tip of the ch...

Page 41: ...or smearing Clean the chuck drum when color smearing is noticeable Cleaning the Thermal Head Wipe the thermal head s heating elements gently with the head cleaner supplied with the printer moistened with alcohol Note After cleaning make sure the thermal head is dry before printing ...

Page 42: ...2 Press the buttons 3 Select MECHA INITIALIZE with the buttons and press 4 Select MECHA RESET with the buttons 5 Press If the MECHA TROUBLE message disappears the problem is solved and printing should return to normal If the MECHA TROUBLE message reappears turn the printer off and contact your nearest Sony Service Center Dealing with Mechanical Problems ...

Page 43: ...move the paper tray ribbon holder ribbon paper and bottom cover Note Remove the paper tray by pulling it outward while pressing the blue button to its right 2 Attach the protective block to the printer 3 Assemble the printer carton base platform ...

Page 44: ...ssemble the accessories box 5 Set the printer in the base platform then add the carton outer sleeve and insert the packing material and accessories box Ribbon holder Bottom cover Paper tray Repacking the Printer continued ...

Page 45: ...45 Miscellaneous 6 Affix the four handles ...

Page 46: ...0 x 300 dpi Approx 320 sec 300 x 600 dpi Input connector AC IN for power Control connectors LocalTalk interface RS 422 one Parallel interface Amphenol 36 pin one Ethernet interface 10BASE 5 10BASE T one each SCSI interface two 50 pin half pitch Installed memory 64 MB expandable to 128 MB Hard disk 2 Gigabyte Page description language Adobe PostScript level 2 Resident fonts 39 Accessories Paper tra...

Page 47: ...ring to any related information in this manual If the problem cannot be resolved Contact your supplier or your nearest Sony Service Center Warranty Repairs We provide warranty repair service according to the terms of the Warranty Card Refer to the Warranty Card for details When contacting the Sony Service Center be prepared to provide the following information Model UP D9500 Description of the pro...

Page 48: ...y Service Center Problem Nothing appears on Is the power on the printer window display Turn on the power Is the power cord connected properly Check the power cord connection Cannot print Is an error message displayed on the printer Refer to Error Messages and take appropriate steps Is the paper installed properly Re set the paper Is the ribbon installed properly Re install the ribbon Sony Corporat...

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