Sony SA-NS310 Operating Instructions Manual Download Page 35 | Manualshive

Page: 35 / 44

background image

35

GB

T

ro

u

b

lesho

oti
n

g

Troubleshooting

If a problem occurs while operating the unit,
follow the steps described below before
consulting your nearest Sony dealer. If an error
message appears, it is recommended that you
make a note of its contents for reference.

1

Check to see if the problem is
listed in this “Troubleshooting”
section.

2

Check the following customer
support site.

http://www.esupport.sony.com/
You will find the latest support
information and a FAQ at this website.

3

If, after steps 1 and 2, you still
cannot solve the problem,
consult your nearest Sony
dealer.

If the problem persists after doing all of
the above, consult your nearest Sony
dealer.
When bringing the product in for repairs,
be sure to bring in the entire system (main
unit, remote control, AC adaptor, and AC
power cord).
This product is a system product, and so
the entire system is needed to determine
the section requiring repair.

The unit does not turn on.

• Make sure the AC adaptor and AC power

cord are connected correctly.

• Be sure to press the

?

/

1

(ON/Standby)

button to set on.

• Press the

?

/

1

(ON/Standby) button to set

standby mode then press to set it back to
on.

The network does not work after you
press the

?

/

1

(ON/Standby) button to

set on.

• It takes about 40 seconds for the unit to

turn on.

The unit remains warm after the power
is turned off.

• When the unit is in the network standby

mode, some parts of the internal system
remain active. Press the

?

/

1

(ON/Standby)

button after setting the NETWORK
STANDBY/STANDBY switch to
STANDBY to limit the power
consumption to a minimum. However, the
unit cannot be operated using a controller
on your network with this setting.

The unit turns on and starts playback
automatically.

• The unit can be controlled by a controller

on your network. If the unit receives an
order to play the audio content on the
server while it is in the network standby
mode, it turns on and starts playback
automatically.
To enter the network standby mode again,
press the

?

/

1

(ON/Standby) button on the

remote. To prevent the unit from
automatically turning on, set the
NETWORK STANDBY/STANDBY
switch to STANDBY.

The unit turns off automatically.

• The unit enters the selected standby mode

after being idle for 30 minutes.

Troubleshooting

Power

«
...
33
34
35
36
37
...
»

Summary of Contents for SA-NS310

Page 1: ...NS310 Network Speaker Operating Instructions Getting Started Listening to Audio Content Over Your Home Network Enjoying Sony Multiple Room Products Using AirPlay Network Connections Others Troubleshooting ...

Page 2: ...wner s Record The model and serial numbers are located on the bottom of the unit Record these numbers in the space provided below Refer to them whenever you call upon your Sony dealer regarding this product Model No Serial No For customers in the United States Important Safety Instructions 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not us...

Page 3: ...orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to op...

Page 4: ... 2 this device must accept any interference including interference that may cause undesired operation of this device This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person s body exclu...

Page 5: ...e 17 Option 3 3 Manual setting method using an Access Point Scan for iPhone iPad iPod touch 18 Setting Up Wired Networks 19 Option 4 DHCP method 19 Listening to Audio Content Over Your Home Network Using DLNA Digital Living Network Alliance 20 Listening to audio content on a computer with Windows 7 20 Listening to audio content on a computer with Windows Vista Windows XP 22 Listening to audio cont...

Page 6: ...io content with other devices having to the PARTY STREAMING function at the same time page 24 AirPlay You can play audio from on iPhone iPod touch or iPad and a Mac or PC with iTunes You can also control audio content from anywhere in your home page 26 Music Service You can enjoy the Music Service on the Internet It will be supported by an update service We announce the time of update service at t...

Page 7: ...nvironment Wireless networks Set up your network using the supplied CD ROM Refer to the leaflet Read this first Quick Setup Guide for details When you set up your network manually see page 14 WPS compliant wireless networks Page 14 Wired networks Page 19 WPS is a standard for easy and secure establishment of a wireless home network Many new wireless LAN router access point come with this feature D...

Page 8: ... also receives signals from a remote control Operate the remote control aiming at this point The remote signal reception of this unit may not work correctly when the surface of this button is dirty C Illumination indicator Indicates the playback status of audio content Blue lit The unit has stopped playing back audio content White lit The unit is in playback mode White flashing The unit is in prep...

Page 9: ...s in the network standby mode Red The unit is in the standby mode F AUDIO IN button indicator1 Press to switch the audio input on or off Lights in green when the audio input is on G VOL 2 buttons Use to adjust the volume The illumination indicator flashes rapidly when the volume level is set to either minimum or maximum H LAN port Use to connect the network LAN cable not supplied I AUDIO IN termin...

Page 10: ... software of the unit page 28 Indicates the update status of the unit Green lit The unit can be updated Green flashing The unit is updating Red flashing An error has occurred Not lit The unit does not need updating N ALL RESET button Press and hold for more than three seconds to reset the unit to its factory default settings when the unit is turned on Use a thin object such as a small pin The prev...

Page 11: ... or off C PARTY button Press to use the PARTY STREAMING function page 24 D VOLUME buttons Press to adjust the volume E MUTING button Press to turn the sound off temporarily The illumination indicator blinks in blue during muting F 1 ON Standby button Press to switch between power on and the standby mode currently selected page 13 Remote control MUTING VOLUME ...

Page 12: ...erminal on the unit 3 Plug the AC power cord to a wall outlet the mains The supplied lithium battery CR2025 has already been inserted into the remote control Pull out the protective sheet before use Replacing the battery of the remote control If the remote control stops working replace the battery CR2025 with a new one 1 Pull out the battery holder 2 Remove the old battery from the battery holder ...

Page 13: ...tch is set to STANDBY in the factory default settings The unit can be controlled from the controller on your network etc when the unit is in the network standby mode The unit turns on automatically when the controller delivers audio content to this unit To set the standby mode 1 Set the NETWORK STANDBY STANDBY switch to STANDBY 2 Press the 1 ON Standby button The 1 ON Standby indicator lights up i...

Page 14: ...g to Option 3 1 Manual setting method using an Access Point Scan for PC Mac page 15 When a problem occurs while you are making the network settings Press ALL RESET button on the bottom of the unit with a pointed object such as a small pin page 10 Setting Up for a Wireless Network Note Before operation write down the SSID Wireless Network Name and Security Key WEP or WPA key of your wireless networ...

Page 15: ...1 Have your wireless network name SSID and Security Key if applicable available for reference Refer to the operating instructions of the wireless LAN router access point 2 Turn the unit on 3 Press and hold the ALL RESET button on the bottom of the unit with a thin object such as a small pin until the 1 indicator starts flashing 4 Check that the 1 ON Standby indicator changes from flashing in green...

Page 16: ...screen appears 8 Select Network Settings from the menu 9 Select the SSID of the wireless LAN router access point then input the Security Key if applicable 10Select Apply 11Click OK in the displayed window The unit restarts automatically then the LINK indicator lights up green when the connection is established 12Reconnect the Mac or PC to your network Note This procedure needs to be completed with...

Page 17: ...n when you set wireless LAN security 1 Turn the unit on Check that the 1 ON Standby indicator changes from flashing in green to lit in green Notes If you have set this already perform all reset for the unit Do not connect the network LAN cable 2 Tap Settings on the screen of your Android device 3 Tap Wireless networks 4 Tap Wi Fi settings Option 3 2 Manual setting method using an Access Point Scan...

Page 18: ... be aware that your Wi Fi network will not be protected until the setting is complete After the setting is complete your Wi Fi network will be protected again when you set wireless LAN security 1 Turn the unit on Check that the 1 ON Standby indicator changes from flashing in green to lit in green Notes If you have set this already perform all reset for the unit Do not connect the network LAN cable...

Page 19: ...rks Usually the DHCP setting is set to ON when you connect your computer to the network Try the following method if you are using a wired network Set the DHCP setting of your computer to ON in advance 1 Check whether your computer and router are turned on 2 Connect the unit and the router using a network LAN cable not supplied 3 Connect the router and your computer using a second network LAN cable...

Page 20: ...nce tab the file is DRM copyrighted and cannot be played back on this unit You may not be able to play back some content with DLNA CERTIFIED products Windows 7 supports DLNA1 5 Windows 7 can be used as both server and controller You can listen to audio content on the server easily using the Play To function of Windows 7 Note The items displayed on the computer may be different from the ones shown ...

Page 21: ...network or Work network in the Network and Sharing Center window 5 Select Change advanced sharing settings 6 Select Choose media streaming options from Media streaming 7 If Media streaming is not turned on appears in the Media streaming options window select Turn on media streaming 8 Select Allow All The Allow all media devices window opens If all the devices in the local network are Allowed to ac...

Page 22: ...install Windows Media Player 11 on versions of XP prior to Service Pack 2 Note The items displayed on the computer may be different from the ones shown in this section depending on the version of the operating system or the computer environment For details refer to the help of your operating system Setting up a computer with Windows Vista Windows XP 1 Go to Start All Programs and select Windows Me...

Page 23: ... media then select OK A list of connectable devices is displayed 9 Select Settings that appears beside Share my media to 10Add a check next to Allow new devices and computers automatically and select OK Note Uncheck this item after you confirm that the unit can connect to the computer and play audio data on the computer Listening to audio content stored on a computer with Windows Vista Windows XP ...

Page 24: ...nd the streaming playback Configurations of encryption security vary depending on the model please refer to the operating instructions supplied with your router access point You can also obtain support information about wireless LAN settings on the following website http www esupport sony com You can start a PARTY so that other devices which support the PARTY STREAMING function can play the same m...

Page 25: ...following cases you have a PARTY on this unit you have already joined in another PARTY If you press PARTY when no PARTY is being held but a device that complies with the PARTY STREAMING function is playing the device will be the PARTY host and the unit will join the PARTY as a PARTY guest To use the PARTY STREAMING function with a DLNA controller You can use a DLNA controller that supports the PAR...

Page 26: ...pported versions of iOS or iTunes Update iOS or iTunes to the latest version before using with this unit Refer to the operating manual of your device for details on operating iPhone iPod touch iPad iTunes or AirPlay You cannot use this unit as a PARTY host during the AirPlay playback 1 Tap click on the icon at bottom right of the iPhone iPod touch or iPad screen or iTunes window iPhone iPod touch ...

Page 27: ...selected as the device for output For using iTunes set it to accept control from the remote control if you want to use the remote control to operate iTunes Tips The most recent control command to the unit is given priority The unit starts playing back audio content from another device when it accepts control from that AirPlay equipped device even if this unit is being used for AirPlay with the ori...

Page 28: ...ons automatically 2 Press UPDATE on the bottom of the unit for three seconds The update starts The UPDATE indicator flashes during the update Notes It takes for a while to finish updating You cannot operate the unit until updating has completed It may take several minutes to update the software of the unit The time required depends on the size of the update content and type of Internet connection ...

Page 29: ...ersion of the operating system or the computer environment For details refer to the help of your operating system 1 Click Control Panel t Add or Remove Programs 2 Click Add Remove Windows Components The Windows Components Wizard appears 3 Click Networking Services t Details 4 Put a check the checkbox beside UPnP User Interface then click OK 5 Click Next The Completing the Windows Components Wizard...

Page 30: ...watts to rated output Power Output reference 10 W 4 ohms 1 kHz THD 10 Wireless LAN section Compatible standards IEEE 802 11 b g WEP 64 bit WEP 128 bit WPA WPA2 PSK AES WPA WPA2 PSK TKIP Radio frequency 2 4 GHz Inputs Outputs Speakers Approx 50 mm 2 in diameter 1 AUDIO IN jack Stereo mini jack Voltage 1 0 V Network port 10BASE T 100BASE TX Auto Polarity General Power requirements AC adaptor Input 1...

Page 31: ...ed personnel only Should any solid object or liquid fall into the system have the system checked by qualified personnel before operating it any further This system is not magnetically shielded do not leave recorded tapes watches personal credit cards or floppy disks with magnetic coding in front of the system for an extended period of time Do not put anything on top of the unit On placement Do not...

Page 32: ...ths used for cleaning eye glasses etc Do not use alcohol benzine or thinner to clean the cabinet If the TV picture or monitor display is magnetically distorted This speaker system is not magnetically shielded and the picture on nearby TV sets may become magnetically distorted In this situation turn off the TV wait 15 to 30 minutes and turn it back on If there is no improvement move the speakers fa...

Page 33: ...sed to provide higher security for devices communicating via a wireless LAN router access point x Proxy A program or a server that provides Internet access to computers within a firewall or quicker downloading of web pages x Router A device that bridges networks converting the protocols and addresses of each network When connecting multiple network devices to the Internet a router is necessary The...

Page 34: ...ailable x About wireless LAN security Since communication via the wireless LAN function is established by radio waves the wireless signal may be susceptible to interception To protect wireless communication this system supports various security functions Be sure to correctly configure the security settings in accordance with your network environment No Security Although you can easily make setting...

Page 35: ... press the 1 ON Standby button to set on Press the 1 ON Standby button to set standby mode then press to set it back to on The network does not work after you press the 1 ON Standby button to set on It takes about 40 seconds for the unit to turn on The unit remains warm after the power is turned off When the unit is in the network standby mode some parts of the internal system remain active Press ...

Page 36: ...the speakers Connect the unit and other devices correctly See page 9 The unit cannot connect to the network The unit cannot be found or recognized by other devices that are on the home network If you use the unit in a network environment without a router it may take about a minute for the unit to obtain its IP address after you turn on the power The IP address may be in use by another device when ...

Page 37: ... access point if it is activated Refer to the operating manual of your wireless LAN router access point for details This unit cannot play back with this indicated illumination indicator white continues flashing It may take several minutes before sound is output Please wait until the indicator stops flashing The server may not permit access from this unit Change the settings of the server to permit...

Page 38: ...s off This unit is the PARTY host if the PARTY STREAMING indicator lights up in green Play back the audio content Using this unit as a PARTY host This unit cannot start a PARTY Make sure the LINK indicator is lighting up in green or amber See The unit cannot connect to the network The unit cannot be found or recognized by other devices that are on the home network page 36 if the LINK indicator goe...

Page 39: ...r nearest Sony dealer The unit and AC adaptor are getting hot This is not a malfunction Continued t Indicator information Indicator White lit White flashing Blue lit Blue flashing NON Illumination In Playback mode In preparation for playback flashes at 1 sec intervals In stopped Playback mode Duringmuting flashes at 1 sec intervals In Standby mode In pause mode flashes at 0 5 sec intervals During ...

Page 40: ...s During wired connection Begins wired connection lights for 2 sec goes off for 1 sec intervals UPDATE The unit can be updated The unit is updating AUDIO IN Selects audio input Indicator Red lit Red flashing NON ON Standby In Standby mode The 1 ON Standby indicator flashes in red page 39 AC adaptor is not connected PARTY STREAMING An error has occurred goes off after flashing at 0 25 sec intervals...

Page 41: ...the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this software without ...

Page 42: ...RE is licensed as a single product Its component parts may not be separated Use on Single PRODUCT The SONY SOFTWARE may only be used with a single PRODUCT Rental You may not rent or lease the SONY SOFTWARE Software Transfer You may permanently transfer all of your rights under this EULA only when the SONY SOFTWARE is transferred together with and as part of the PRODUCT provided that you retain no ...

Page 43: ...CENSOR S for purposes of this SECTION ONLY collectively SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO THE SONY SOFTWARE ARISING FROM OR BASED ON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT LIABILITY OR ANY OTHER LEGAL THEORY SUCH DAMAGES INCLUDE BUT ARE NOT LIMITED TO LOSS OF PROFITS LOSS OF REVENUE LOSS OF DATA LOSS OF USE OF T...

Page 44: ... 4 4 2 5 6 6 8 1 3 4 425 668 13 1 2012 Sony Corporation Printed in China ...

Reviews:

No comments

Related manuals for SA-NS310

Brand: KEF Pages: 4

Brand: KEF Pages: 12

Brand: Harman Kardon Pages: 4

Brand: Premier Pages: 17

Brand: J.W. Davis Pages: 2

Brand: BST Pages: 21

Brand: MartinLogan Pages: 24

Brand: JBL Pages: 3

Brand: Yaesu Pages: 32

Brand: XTZ Pages: 11

Brand: Pure Acoustics Pages: 6

REFERENCE 201/2

Brand: KEF Pages: 27

Bluetooth Indoor/Outdoor Speaker

Brand: MAXTEK Pages: 12

Brand: Hifonics Pages: 24

Brand: Bogen Pages: 12

Brand: Conquer Pages: 2

Brand: Sandstrom Pages: 140

Reference Series RW-12d

Brand: Klipsch Pages: 1

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands