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Sony Electronics

Rewarding Recording® Program

PROGRAM REQUIREMENTS OVERVIEW

Prepared by: Sony Electronics Inc.

Created: December 31, 2003

Revised: March 9, 2004

Summary of Contents for Recorder

Page 1: ...1 Sony Electronics Rewarding Recording Program PROGRAM REQUIREMENTS OVERVIEW Prepared by Sony Electronics Inc Created December 31 2003 Revised March 9 2004 ...

Page 2: ... when additional product is need they think and buy Sony This program is a web based program available only by accessing www sonyrewardingrecording com B Program Dates and Deadlines Eligible Sales Dates July 1 2003 June 30 2004 Eligible Claim Cutoff Deadline August 31 2004 Redemption Deadline August 31 2004 Claim Process Within 60 days of the invoice date Document Process Within 30 days of online ...

Page 3: ...s purchased the minimum of 1 000 in eligible Sony Professional Media Products they are eligible to select items from the Rewarding Recording Catalog Items include Sony Professional Products fulfilled by Sony Sony Consumer Products fulfilled by Sony Sony Apparel provided by Sony fulfilled by MEC Gift Card Rewards provided by Sony fulfilled by MEC Sony Parts Service or Training check request fulfill...

Page 4: ...ccount is activated Once a Sony VIP approves the account the user will have their personal account associated to the online catalog At this time the user receives a Welcome E mail containing username and password information At this time the participant has full access to the website Sony Authorized Dealer Participants Members are automatically enrolled updated through the participating Sony Profe...

Page 5: ...sword information is NOT case sensitive i e users may log in using ALL CAPITAL LETTERS or all lower case letters or a CoMbInAtIoN of both V Hierarchical Structure Participant Levels 100 VIP 200 Partipant 240 National 250 Regional Manager 300 District Sales Manager 800 Company 900 Guest Participant Level Types Online ONL TTC EPC DSF VI Claiming Process Only claims entered on line or claims received...

Page 6: ...rs Approved Rewarding Recording Dollars are issued by MEC via overnight process Each night any claims that are indicated approved will change from pending to approved and Rewarding Recording Dollars awarded Furthermore any participants with claims for which no backup has been received within 5 or 10 days will receive a reminder e mail via the same overnight process Once Rewarding Recording Dollars...

Page 7: ...ny direct eligible sales that occurred for a particular month Claims for DSF Participants are received via file feed on to MECs FTP site The DSF is processed after Sony reviews and approves the kickout file and appends the roll up guide usually on or before the 10th calendar day of each month see Monthly Processing for details about this process Accounts appearing on the kickout file are approved ...

Page 8: ...ticipants Claims entered via the monthly Dealer Sales file feed are assumed valid and require no invoice backup or validation Any purchases the Dealer Participants claim outside of the Dealer Sales file are subject to the audit processes outlined above Sony DSF Participants Claims entered via the monthly DSF feed are assumed valid and require no invoice backup or validation Any purchases the DSF P...

Page 9: ...identifies net new customers in the DSF that do not occur in the Roll up Guide o MEC sends Sony the Kickout file and Sony approves declines net new accounts Accounts that are approved are added to the Roll up Guide and indicated as NO in the omit hide column on the Roll up Guide Sony also provides an e mail address and appropriate contact information for each net new DSF account Accounts that are ...

Page 10: ...ent The order process is outlined below Electronic Fulfillment A nightly process builds a file sonyrr orders txt containing the previous day s orders and puts the file into the Sony ftp account Sony Inventory Management sends a daily order status file indicating that the order file was received o File name jaguar01 export Files MERLIN Client Sonyrr export orders csh time run 12 10AM Sony Inventory...

Page 11: ...cision or override the decision or change the amount of the check Sony VIP needs to make MEC aware of any changes that have been made to the dollars requested Issuance o Once the check submission has gone through the proper approval channels MEC prints and issues the check along with a request for funds to Sony Sony would like to have a balance of 25 000 in the Rewarding Recording account at all t...

Page 12: ...sent to the contact person at the appropriate warehouse informing them that a delivery is expected The email identifies the federal express tracking number the model and contact in Marketing Services for questions or problems The contact for TVs and Memory Sticks with credit receipts issues Somporn Castro 724 696 8811 The contact for Consumer Products with credit receipts issues Diana Perez 956 72...

Page 13: ... MEC will place the item back into inventory XI Reporting All Participants o All participants are able to view their account summary and available Rewarding Recording Dollars within the My Account page on the website Sony DSM RM Enrollment Report Admin Link o All Sony DSM and RM utilize an enrollment report filtered to show their assigned DSF participants only This report shows contact name compan...

Page 14: ...annels are available after the user logs in Profile The ability to update personal or password information is available here Claim Form Enter My Invoices the online claim form is located here see Claiming Process for details View My Account Summary shows the individual participant account information including total Rewarding Recording Dollars available Submit A Reward Redemption this is where par...

Page 15: ...am Paul Lewis 314 592 3176 paull meridinet com Account Executive Amy Moore 314 592 3528 amym meridinet com Account Manager Linda Shelton 314 592 3457 lindas meridinet com Program Administrator Sony Dealer Information Electric Picture Company EPC Steve Roche 615 781 8194 steve roche tapeonline com The Tape Company TTC Bob Vetter 630 993 8558 bvetter thetapecompany com APPENDIX I FTP FILE SAMPLE LAY...

Page 16: ...tem INVOICE DATE MM DD YYYY HH24 MI Required field Invoice date date purchased of individual line item MODEL 20 Required field Model name number in line item this must be compared to eligible products determined by Sony before being sent to MEC QUANTITY 39 Required field Quantity of line item model UNIT PRICE 10 Required field Unit individual price of model PROMO CODE 50 If necessary a Promo code ...

Page 17: ...ZIP 5 0 0 CAT 777 39 0 0 CAT 820 39 0 0 CAT 785 39 0 0 CAT 783 39 0 0 CAT 778 39 0 0 CAT 776 39 0 0 CAT 775 39 0 0 CAT 784 39 0 0 CAT 779 39 0 0 CAT 822 39 0 0 CAT 780 39 0 0 CAT 823 39 0 0 CAT 853 39 0 0 CAT 916 39 0 0 CAT 852 39 0 0 CAT 772 39 0 0 CAT 792 39 0 0 CAT 793 39 0 0 CAT 798 39 0 0 CAT 807 39 0 0 CAT 848 39 0 0 CAT 980 39 48 892 8 CAT 985 39 0 0 CAT D09 39 0 0 CAT D05 39 xxxxx xxxxx PR...

Page 18: ...l JHIDALGO VMSINFO COM USED FOR DSF ENROLLMENT JHIDALGO VMSINFO COM Original Company Name Col015 APPENDIX IV ORDER FILE SAMPLE LAYOUT The header contains general order information The detail contains the specific items that are tied to each header The two sections are described below Header HH H01 Demarcates Header Record REW RECORD ORDER ID Meridian order id ORDER ENTER DATE Date the order was pl...

Page 19: ...e Username unique Password unique Be sure to print or save this e mail for future reference You ll need this information to access your account on the Rewarding Recording Website Now that you ve enrolled you ll be able to earn Rewarding Recording Dollars that you can redeem for valuable Sony merchandise and other great rewards You can use our easy online system to monitor your account submit claim...

Page 20: ...rewardingrecording meridinet com Call us toll free 1 866 322 7749 Monday Friday 8 30 a m 5 00 p m CST Condition Welcome E mail Dealer Enrollment From sonyrewardingrecording meridinet com To new member Subject Welcome to Sony s Rewarding Recording Program E mail Content Congratulations Your purchases of Sony Professional Media products from an Authorized Dealer have earned you an account in Sony s ...

Page 21: ...Dollars that you can redeem for valuable Sony merchandise and other great rewards You can use our easy online system to monitor your account submit claims and redeem your rewards We re pleased that you have chosen Sony Professional Media and will continue to provide you with the highest quality products in the industry For more information on Sony Media products and Authorized Dealers visit www me...

Page 22: ... on claim s pending five 5 business days after the submission date This e mail is sent to end users who submit their claim online From sonyrewardingrecording meridinet com To member Subject Sony Rewarding Recording Pending Claim Reminder E mail Content As a reminder it has been 5 days since you have submitted your Rewarding RecordingSM Claim s Invoice Model Submitted Date XXX XXXX MM DD YYYY We st...

Page 23: ...ny Rewarding Recording Check Redemption Status E mail Content Thank you for participating in the Sony Rewarding RecordingSM Program Following is the status on your Check Redemption Claim Number 78413 Check Redemption Detail ID 11183 Product Model test Status Accepted Comments test Approved Check Value 10 00 Please be sure to print or save this e mail for future reference We appreciate having you a...

Page 24: ...ineligible to participate per the Terms and Conditions of the program Please note that your account has been terminated and any accruals posted to your account have been deleted Sony Rewarding Recording Program Headquarters Questions Comments E mail us sonyrewardingrecording meridinet com Call us toll free 1 866 322 7749 Monday Friday 8 30 a m 5 00 p m CST ...

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