Before requesting service
When headphones or a video output cable is connected, no
sound is output from the PSP
™
system speakers.
A Bluetooth
®
device may be connected and set to output
audio. If you want audio to be output from the system
speakers or wired headphones, press the sound button on
the top of the system for more than five seconds.
The volume does not turn up.
If
(Sound Settings) [AVLS] is set to [On], the
maximum volume level is restricted.
When video is set to output to a TV, use the TV’s volume
controls to adjust the volume. The volume cannot be
changed using the PSP
™
system’s volume buttons.
The headphones do not emit sound or the sound contains
noise.
Check that the headphones are fully inserted.
The PSP
™
system’s internal microphone does not pick up
sound.
When a headset (sold separately) is connected, the PSP
™
system receives sound through the headset’s microphone.
The internal microphone is not used.
Memory Stick Micro
™
The Memory Stick Micro
™
media cannot be inserted.
Set the Memory Stick Micro
™
media in the proper direction
when inserting (
page 19).
Check that media of a type that can be used with this model
of the PSP
™
system is inserted. For details, see "Compatible
media"(
page 55).
The system does not recognise the Memory Stick Micro
™
media.
If Memory Stick Micro
™
media is formatted using a PC, it
may not be recognised by the PSP
™
system. If this happens,
copy any data you want to keep on the PC, and then go to
(System Settings) [Format Memory Stick
™
] and
reformat the media.
Check that the Memory Stick Micro
™
media is properly
inserted. Try taking out the Memory Stick Micro
™
media
and reinserting it.
The system can’t save or load data.
There may be a problem with the Memory Stick Micro
™
media. Try using another Memory Stick Micro
™
media, if
available.
Video
Videos do not play.
Some types of data may not be able to be played.
