Resources for Additional Help and Support
83
❑
An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.
❑
Links that enable you to:
❑
quickly find the nearest Sony service center locations.
❑
arrange for repairs or check repair status.
❑
review warranty information.
❑
e-mail your question or comments to the Sony Customer Information
Services Center.
❑
check pricing and availability for products, accessories and parts, as
well as purchase online.
❑
access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.
Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony
Support representative directly.
Before making a call to the Sony Customer Information Services Center, have
this basic information readily available.
1
VAIO® computer system type.
2
Model number.
3
Serial number
*
.
Example:
4
Operating system.
5
Hardware feature or software application that has a problem. (See
“Resources for Additional Help and Support” on page 82, for the appropriate
software contact information.)
6
Brief description of the issue.
For VAIO® computers purchased in the U.S. and Canada, contact a Sony
Support representative at 1-888-476-6972.
* The serial number is located on the back panel of your computer. The serial number is on a white barcode
label.
Summary of Contents for PCV-RZ40C
Page 10: ...10 ...
Page 16: ...VAIO Digital Studio Computer Quick Start 16 ...
Page 32: ...VAIO Digital Studio Computer Quick Start 32 ...
Page 44: ...VAIO Digital Studio Computer Quick Start 44 ...
Page 72: ...VAIO Digital Studio Computer Quick Start 72 ...
Page 80: ...VAIO Digital Studio Computer Quick Start 80 ...
Page 84: ...4 678 826 01 2003 Sony Electronics Inc Printed in USA ...