Sony PCG-SRX77, Service Manual

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53
Troubleshooting
This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the online VAIO® User Guide. Many problems have simple
solutions, so refer to these sources before you contact Sony Computing
Support (http://www.sony.com/pcsupport).
My computer does not start.
❑ Check that the computer is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the computer
indicates that the power is on.
❑
Check that the battery pack is inserted properly and is charged.
❑
If you have connected an external floppy disk drive, make sure there is no
floppy disk in the floppy disk drive.
❑ Confirm that the power cord and all cables are connected firmly. See
“Connecting Peripheral Devices” in the online VAIO User Guide for more
information.
❑
If you plugged the computer into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.
❑ If you are using an external display, check that it is plugged into a power
source and turned on. Check that the brightness and contrast controls are
adjusted correctly. See the manual supplied with your display for details.
❑
Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.
❑ Unplug the power cord, press the reset button by using a thin, straight object
(such as a paper clip), remove battery pack, plug it in again and turn on the
power.
✍
If this occurs on a regular basis, contact Sony Computing Support at:
http://www.sony.com/pcsupport/.
Bass_QuickStart.book Page 53 Friday, November 30, 2001 12:22 PM