Sony
N
o
tebook
U
s
er Guide
Getting help
82
I cannot play a DVD-ROM
❑
If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you
are trying to play is incompatible with the DVD-ROM drive in your notebook. The region code is listed
on the packaging of the disc.
❑
If you hear sound but cannot see video, your computer's video resolution may be set too high. For best
results, change the resolution in Windows
Control Panel
-
Display
-
Settings
to 800 x 600 using 8-bit
color.
❑
If you see video but cannot hear sound, check all of the following:
❑
Make sure the mute setting is off on your DVD player.
❑
Check the master volume setting of the
Audio Mixer
. If you have connected speakers externally,
check the volume settings of your computer speakers and check the connections between your
speakers and the computer.
❑
Windows
®
2000 Professional
: In the
Device Manager
, check that the correct drivers are installed
properly. To display the
Device Manager
, click
Start
, point to
Settings
and click
Control Panel
.
Double-click the
System
icon. On the
Hardware
tab, click the
Device Manager
button.
❑
Windows
®
Millennium Edition
: In the
Device Manager
, check that the correct drivers are
installed properly. To display the
Device Manager
, click
Start
, point to
Settings
and click
Control
Panel
. Double-click the
System
icon. On the
System
properties, click the
Device Manager
tab.
❑
A dirty or damaged disc may cause the computer to 'hang' while it tries to read the disc. If necessary,
reboot the computer, remove the disc and then check that it is not dirty or damaged.
✍
On your computer, the default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows
®
, or using any
other software applications. System malfunctions originating from the user changing the DVD region code, are beyond the scope of your warranty
and will result in service charges for repair.
