Songs with a limited playing period or playing count may not be
transferred due to restrictions set by copyright holders. For details on
the settings of each audio file, contact the distributor.
Some of the content on your Walkman may be damaged. Copy the
content that you need onto the computer and initialize (format) the
Walkman.
If the software is not compatible with your Walkman, install compatible
software and use the compatible software to transfer content.
You may be attempting to transfer corrupted content. Delete the
content that cannot be transferred from the computer, and import this
content to the computer again. Do not perform any other tasks on the
computer when transferring content to your computer. Doing so may
cause the content to be corrupted.
You may be attempting to transfer a file that is not in playable format.
See “Supported formats.”
Transferring may be stopped due to noise such as static electricity
accumulated in the computer. This happens to protect data.
Disconnect your Walkman, and then reconnect it.
[257] Troubleshooting
Q&A
Displaying/Playing/Deleting Content
You cannot play content such as music transferred
to your Walkman.
If the remaining battery power is low or insufficient, charge the battery.
If your Walkman still does not operate after charging the battery, press
the RESTART button with a pen or a paper clip, etc. to restart the
Walkman.
The data hierarchy levels of the content such as music transferred by
drag-and-drop may not be correct. Place them in the appropriate folder
and hierarchy.
Transferred files are not in a playable format. See “Supported formats”
for details on playable formats.
Help Guide
http://helpguide.sony.net/dmp/nwa20/v1/en/print.html
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