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20
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KV
-XA29K90
RM-914
28
Additional Information
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
Snowy picture
Noisy sound
Distorted picture
Noisy sound
No picture
No sound
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10
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4
11
11
Page
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Preset the channel again.
• Check the antenna type (“VHF”/“UHF”).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• Check the power cord, antenna and the
VCR connections.
• Press POWER.
• Press POWER on the TV to turn off the TV
for about five seconds, then turn it on
again.
29
Additional Information
continued
Possible cause
Symptom
Solutions
Page
•The volume level is too
low.
•The sound is muted.
•There is local
interference from cars,
neon signs, hair dryers,
power generators, etc.
•Broadcast signals are
reflected by nearby
mountains or buildings.
•The antenna direction
is inappropriate.
•Use of a booster is
inappropriate.
•The color level setting
is too low.
•The antenna direction
is inappropriate.
•The magnetic
disturbance from
external speakers or
other equipment, or the
direction of the earth’s
magnetic field may
affect the TV.
•The stereo reception
setting is inappropriate.
•Press VOL + or to increase the
volume level.
•Press MUTING to cancel the muting.
•Do not use a hair dryer or other
equipment near the TV.
•Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
•Use a highly directional antenna.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Turn off or disconnect the booster if it is
in use.
•Display the “PICTURE” menu and select
“ADJUST” of “PICTURE MODE”, then
adjust the “COLOR” level.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press POWER on the TV to turn
off the TV for about five minutes, then
turn it on again.
•Press MTS until “STEREO” appears on the
screen.
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12
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21
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17
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal.
