Troubleshooting
108
“Memory Stick”
Symptom
Cause and/or Corrective Actions
Cannot operate functions using the
“Memory Stick.”
c
Set the POWER switch to the CAMERA-MEMORY or PLAY/EDIT
mode. (p. 17)
c
Insert a “Memory Stick” into your camcorder. (p. 21)
• The “Memory Stick” was formatted on a personal computer.
c
Format it on your camcorder (Note that all recorded data will be
deleted). (p. 66)
Cannot record on the “Memory
Stick.”
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
c
The capacity is full. Delete unnecessary pictures recorded on the
“Memory Stick.” (p. 98)
c
Format the “Memory Stick” on your camcorder or insert another
“Memory Stick.” (p. 66)
• The “100MSDCF” folder is selected. You cannot record pictures to the
“100MSDCF” folder. This folder is used for playback only.
The pictures are not played back in
the actual size.
• Pictures recorded on other devices may not appear in the actual size. This
is not a malfunction.
Image data cannot be played back.
• Image data cannot be played back when you modify files or folders, or
edit the data on a computer. (The file name flashes in that case.) This is
not a malfunction. (p. 117)
• Pictures recorded on other devices may not be played back. This is not a
malfunction.
Pictures cannot be deleted.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
c
Cancel image protection on the picture. (p. 99)
• The maximum number of pictures that you can delete at one time is 100.
Delete them in groups of less than 100 pictures each.
Cannot format the “Memory Stick.”
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
Cannot delete all pictures at once.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
c
Cancel image protection on the picture. (p. 99)
Image protection cannot be applied.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
c
Perform the operation again on the index screen. (p. 99)
Cannot mark pictures for print.
c
Release the lock on the write-protect tab of the “Memory Stick.” (p. 116)
c
Perform the operation again on the index screen. (p. 99)
• The maximum number of pictures you can mark for print is 999.
• Movies cannot be marked for print.
The data file name is not indicated
correctly.
• Only the file name is displayed if the directory structure does not
conform to the universal standard.
• The file is damaged.
• The file format is not supported on your camcorder. (p. 115)
The data file name flashes.
• The file is damaged.
• The file format is not supported on your camcorder. (p. 115)
