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Sony FIU-810 Puppy Instruction Manual Download Page 6

Section 1: You and Your Puppy® Fingerprint Identity Token 

 

You will be quite happy with the performance and capabilities of your 
Puppy unit, if you follow some general guidelines,  

 

The Unit 

 

The Sony® FIU-810 Puppy® Fingerprint Identity Token is the latest in 

Sony’s line of biometric products for the enterprise market. Featuring 

on-board fingerprint scanning, matching, and storage; on-board digital 

certificate / cryptographic capabilities, and 64MB of file storage; the FIU-

810 device is a portable, USB-based token ideal for identity management 

and secure communications applications. 
 
The fingerprint sensor is located underneath the gray ‘shutter,’ 
which slides up into the unit when you need to scan your 
fingerprint.  The Puppy device offers robust fingerprint imaging 
technology based on a technique known as capacitance, which 
digitally reads the fingerprint without leaving ink residue on your 
finger. Capacitance sensors cannot be fooled by paper copies and 
do not require cleaning. 

 
Connections 

 
Sony’s Puppy fingerprint identity units connect to your Windows® 2000/XP operating system-
equipped PC with a USB connector.  The Puppy units will not be recognized if connected to a 
‘self-powered’ or unpowered hub, and your PC may become unstable. 

 
Sony recommends that for typical day-to-day use you use the 3 foot 
USB extension cable provided with the unit.  This cable plugs into 
the top of the FIU-810 device, and provides you with flexibility in 
terms of both USB port choice and desktop location. 
 
You can also plug the Puppy unit directly into a USB port, though 

rt too much pressure on the part as the connector may break or be 

damaged.  Placing a finger underneath the FIU-810 unit to support it may help.  
 

please be careful not to exe

ou should be able to unplug the Puppy unit at any time, though 

ingerprints

Y
depending on your Puppy Suite settings your PC may lock or log you 
out.  

Never unplug your Puppy unit during fingerprint enrollment.

 

 

F

 

uppy units use highly robust sensing technology to take images of your 

 
P
fingerprints.  However, there are instances where the units may have 

Training Your Puppy

®

 Unit 

 

Page 6

 

 

 

Summary of Contents for FIU-810 Puppy

Page 1: ...Training Your Puppy Unit Page 1 ...

Page 2: ...ning Your FIU 810 Puppy Unit A Guide to Installing and Using Your Sony FIU 810 Fingerprint Identity Token with Sony s Puppy Suite Personal Software Revision 1 1 27 July 2004 Training Your Puppy Unit Page 2 ...

Page 3: ...o our measurements at a Level 4 setting of granting access to persons other than those who have registered their fingerprints In no event shall our corporation or our representatives be liable for any incidental consequential or special loss arising from granting an access to persons from other than those who have registered their fingerprints In no event shall our corporation or our representativ...

Page 4: ...ROVIDER REGISTER AND AUTOMATICALLY ENTER INFORMATION FOR WEBSITES AND APPLICATION DIALOG BOXES 20 ACCESSING FILES ON YOUR FIU 810 UNIT 23 CRYPTO MANAGER ENCRYPTING DECRYPTING FILES 24 FINGER CLICK OPEN APPLICATIONS WITH THE TOUCH OF A FINGER 25 CERTIFICATE MANAGER USING DIGITAL CERTIFICATES 26 DISCONNECT CONNECT ACTIONS AND ISSUES 30 PUPPY SUITE SETTINGS 30 SECTION 5 UNINSTALLING THE PUPPY SUITE P...

Page 5: ...count for Windows logon Section 4 Using Puppy Suite Personal Software shows you how to easily logon to your PC replace your passwords on websites and in applications access your files on your Puppy unit lock unlock your computer encrypt files and use the digital certificate functions of the unit Section 5 Uninstalling the Puppy Suite Personal Software describes how to remove the software from your...

Page 6: ...d do not require cleaning Connections Sony s Puppy fingerprint identity units connect to your Windows 2000 XP operating system equipped PC with a USB connector The Puppy units will not be recognized if connected to a self powered or unpowered hub and your PC may become unstable Sony recommends that for typical day to day use you use the 3 foot USB extension cable provided with the unit This cable ...

Page 7: ...nds that you enroll four fingers right and left index and right and left thumb so you will be able to use the device no matter how it is connected to your PC 4 Register your fingers as you would use them That is you would most likely use your thumbs to access the device when it is plugged directly into the side of a laptop Connect the device in that manner and then register that print to provide t...

Page 8: ...and monitors are often not powered hubs When cascading USB hubs please connect the Puppy unit to the hub closest to the PC When connecting the unit to the second or other hubs operation is not guaranteed User You must be a user with administrator rights to install and use the Puppy Suite Personal software OS Windows 2000 Professional Service Pack 3 or later Windows XP Professional Service Pack 1 o...

Page 9: ...sername does not need to correspond with your Windows username account The serial number is printed on a label affixed to the CD envelope The Setup Type dialog box will appear 6 Choose Standard or Custom and click Next If you choose Standard skip to step 8 If you choose Custom continue to step 7 o Standard All components of Puppy Suite software are installed Recommended o Custom You can choose whi...

Page 10: ...on will be complete Note If you chose the Standard installation or a Custom installation with the Windows Logon component the Windows Logon dialog box for the Puppy Suite 810 software will appear after the PC is rebooted Simply type in your username and password to get to the Windows Desktop and begin setup You will register your fingerprints with User Manager and your Windows account information ...

Page 11: ...r A message saying Fingerprints or Password are not registered Would you like to begin registration will appear Click Yes 2 The Register User Name dialog box will appear Enter your user name and click Next Note This User Name is like a nick name It does not need to be identical to your Windows user name Once the User Name is set in the Puppy unit it cannot be changed unless the Puppy unit is initi...

Page 12: ... like a PIN code for your Puppy unit 5 The Practice Finger Placement dialog box will appear if you chose Fingerprint for your authentication method in step 3 You can practice how to place your finger on the sensor in this dialog box Follow the instructions in the message box near the bottom Once you are finished practicing click Next Figure 1 Practicing Finger Placement If fingerprint verification...

Page 13: ... appear at the top of the selected finger Click Next Figure 2 Right index has been selected 7 The Register Fingerprint dialog box will appear Follow the instructions in the dialog box You will be prompted to place your finger on the sensor 3 times Every time your fingerprint is scanned the fingerprint image will appear After 3 trials the best fingerprint image for registration will be selected You...

Page 14: ...ill now see the User Manager Menu dialog box Figure 4 User Manager Menu Private File Storage Setup After you have registered your fingerprints and or passwords you can set up your private storage area directly from the User Manager interface Remember that this is accessible at any time via a click on Start in the Taskbar Programs Puppy Suite 810 or by clicking on the Puppy Suite icon in the System...

Page 15: ...ze of the private storage area A confirmation message will appear All files in the public storage area will be deleted Fingerprint data password data certificate s cryptographic key s and User Manager software will NOT be deleted Click Yes 4 A message saying Formatting will appear It may take a few minutes to format DO NOT disconnect the Puppy unit until the operation is complete A message saying ...

Page 16: ...ccount Registration icon The Add Account dialog box will appear 3 Choose a domain name or computer name and choose a Windows account from the drop down list of Windows accounts registered in the specified domain or computer You may also enter a Windows account name and password 4 Click OK A message saying A user has been added will appear Click OK The Windows account will be added to the Account M...

Page 17: ...thod Note If multiple Puppy units are connected to the PC the Puppy List dialog box will appear Choose one Puppy unit for Windows Logon If you haven t yet registered your Windows account information in Account Manager a Windows account information has not been registered via Account Manager message will appear In this case log on to Windows with your Windows password start Account Manager and regi...

Page 18: ...ip to step 5 4 Open the shutter and place your finger fully on the sensor If the verification succeeds the Verification succeeded message will appear and you will be logged on to Windows 5 If the verification failed the Verification Failed message will appear and the Windows Logon dialog box will appear again Try once again from step 1 Note If you fail to enter your password correctly 3 times a Pu...

Page 19: ...ppear 3 Edit password Type your new Password and then re type it in the Confirmation box 4 Click OK 5 Close Account Manager To delete accounts 1 Start Account Manager 2 Select an account from the list and choose Delete Account in the Account menu or click the Account Deletion Icon The message saying Do you want to delete the account will appear 3 Click Yes The message saying A user has been delete...

Page 20: ...nable to put the information into the right place If you are having problems registering a website please refer to this manual to be sure you are following the right steps You can also force the Puppy Suite software to try to insert information on a previously registered website by pressing F12 default Display Authentication Dialog key If these two options fail please call our Technical Support Ce...

Page 21: ...andated by websites or applications are not automatically updated in Password Provider If you change your password you must also change the corresponding password or information in List of Registered Information Password Provider Automatically Input Information at Web Site or Application 1 Open the registered web site or application dialog box or make it active The Login dialog box will appear If ...

Page 22: ... updated in Password Provider If you change your password you must also change the corresponding password or information in Display List of Registered Information You cannot edit the button you want to press after passwords are automatically replaced If you want to modify the button setting delete registered information and re register it 1 Display the list of registered information by clicking th...

Page 23: ...torage Area Unlock through Direct Fingerprint Verification With the method below you can actually access files stored on your private storage area on your PC as well as non Puppy Suite software enabled PCs and computers using the Mac OS X and Linux operating systems No software installation is required Note that you will need to have registered your authentication information fingerprint password ...

Page 24: ...er registration and can be unlocked only with your fingerprint Files You Cannot Encrypt Folders Extension Limitation o Encrypted Files ps8 o Short Cut Files lnk Attribute Limitation o System Attribute Files o Hidden Attribute Files o Read only Attribute Files Location Limitation o Files in root folder usually C folder o Files in Windows folder But you can encrypt files in Desktop and My Documents ...

Page 25: ... order to decrypt your files Be careful not to delete the encrypted file Crypto Manager Decrypt Files 1 Right click a file you want to decrypt and choose Decrypt the file You can also double click to decrypt an encrypted file Login dialog box will appear 2 Verify your fingerprint with the Puppy unit After successful verification the file will be decrypted Note If you encounter a message like This ...

Page 26: ...n Dialog Box key see Password Provider Settings 2 Place the finger linked to a registered web site or application on the sensor Once the authentication succeeds the web site or application registered for the finger will open Certificate Manager Using Digital Certificates A digital certificate hereafter certificate is a digital credential issued by a trusted authority known as a Certification Autho...

Page 27: ...Express Digitally sign Encrypt Decrypt email VPN client software ex Nortel Contivity VPN client Client authentication Word processor Document viewer ex Microsoft Office XP Adobe Acrobat Sign Encrypt Protect documents File management software ex SpyProof Secret Agent Sign Encrypt Decrypt file folder disk For more information about getting a digital certificate s please ask your administrator if you...

Page 28: ...port You can export a certificate and corresponding private key stored in the Puppy unit and save them in the form of a PKCS 12 file with a p12 extension Delete You can delete a certificate and its corresponding private key stored in the Puppy unit Note The Puppy unit can only import RSA keys with 512 1024 2048 bit lengths The certificate is automatically registered into the Windows Certificate St...

Page 29: ... Yes If this certificate file does not include any certification authority certificates this message won t appear The certificate and corresponding private key are stored in the Puppy unit and listed on the main screen Export Certificate 1 Choose a certificate you want to export and click Export 2 The Save as dialog box will appear 3 Choose a folder to save the file to type a file name and click S...

Page 30: ...ttings See below for more info on how to access these settings Connect the Puppy Unit What happens when you connect the Puppy unit will vary depending on whether you log onto Windows with the device If you logged on with the unit and then disconnected it o Only the Puppy unit used for the user s logon will be recognized by the Puppy Suite software With other Puppy units you cannot use most of the ...

Page 31: ...by default Data Registration Dropdown List This key is used when registering passwords etc You can choose from F1 F12 Shift Ctrl and Alt keys The key must be different than that chosen for Display Authentication Dialog Display Authentication Dialog Dropdown List This key forces the display of the Login dialog box You can use this key when the Login dialog box is not displayed automatically on a re...

Page 32: ... t want to keep the original file when the file is encrypted decrypted Puppy Suite Settings Puppy Removable Settings Disconnect Actions Lock this computer Check Box This setting allows you to lock the PC when disconnecting the Puppy unit If you ve already set a screen saver it will start Log off Windows Check Box This setting will log you out of Windows when disconnecting the Puppy unit No action ...

Page 33: ...trol Panel some installed files may remain on the PC Please uninstall via the Start menu Add Delete an Individual Component of Puppy Suite Software 1 Click Start in the Taskbar and choose Programs Puppy Suite 810 Uninstall Puppy Suite 810 The Welcome dialog box will appear 2 Check Modify and click Next The Select Components dialog box will appear 3 Check items you want to add or uncheck items you ...

Page 34: ...4 The message below will appear when complete Click OK Training Your Puppy Unit Page 34 ...

Page 35: ...veral seconds for the Puppy unit to be recognized by Windows Click the Connect button in the Logon dialog box until the Puppy unit is recognized Alternatively wait 10 15 seconds disconnect the Puppy unit and then reconnect it The User information has not been registered message appears Create user information via User Manager The Windows account information has not been registered in the Puppy uni...

Page 36: ...acing your fingers on the sensor Be sure you ve slid the shutter up and are placing your finger completely on the contact plate Your fingers are too dry Retry after breathing on your finger or wetting it to moisten your finger Your fingers are too wet Retry after drying your finger The fingerprint sensor is dirty Wipe off dirt and dust from the sensor Your fingerprint will change slightly accordin...

Page 37: ...eeze or crash when I plug in the Puppy unit Be sure that you are connecting the Puppy unit directly to your PC s USB port or alternatively to a powered USB hub Why does my computer boot up slowly or seem to stop with the FIU 810 unit plugged in This is due to certain settings in your PC s BIOS system the PC may be looking at your FIU 810 device as a drive Sony has noticed that some PCs will start ...

Page 38: ...do I prevent someone from getting into my PC If you select Fingerprint ONLY or Fingerprint AND Password as an authentication method it s not that easy but for any situation one of the best ways to provide better security is to change your password to a long and complex one 32 characters in length Your FIU 810 unit will remember the password so length is not an issue And it will be very difficult f...

Page 39: ...gistered website by pressing F12 If these two options fail please call our Technical Support Center at 866 347 7669 or email us at fiuinfo am sony com Also an updated list of non functional websites is maintained at www sony com Puppy Why does the Password Provider authentication dialog box pop up on every new web page even after I ve authenticated and logged in to the site This is due to the way ...

Page 40: ...ms install their own GINA component Therefore there may be a conflict between the Puppy GINA and other installed GINAs Only one GINA can be active at a time Visit www sony com Puppy for more information and possible solutions or contact our Technical Support Center at 866 347 7669 or email us at fiuinfo am sony com Training Your Puppy Unit Page 40 ...

Page 41: ... Programming Interface provided by Microsoft D Digital Certificate or Certificate This is an electronic credential which is issued by a trusted organization called a Certification Authority E Encryption Key This is a cryptographic key used in Crypto Manager Crypto Manager generates a TripleDES key to encrypt files The key is also used for decryption of encrypted files G GINA Stands for Graphical I...

Page 42: ...ES Symmetric Key This is a key for a symmetric cipher system and is the same key used for encryption decryption DES stands for Data Encryption Standard U User This is an account which is managed by the Puppy unit and Puppy Suite software One user can register his her fingerprint s and password on the Puppy unit The Puppy device can only be used by one individual W Windows Account Information Infor...

Page 43: ...r Sony products or have specific questions relating to your installation please contact Sony via the information provided below Check this first Information Software Updates Patches www sony com Puppy Technical Support 866 347 7669 toll free in the US Information 866 530 2963 toll free in the US Training Your Puppy Unit Page 43 ...

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