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Sony FilmStation UP-DF550, Manual

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Sony FilmStation UP-DF550 Manual Download Page 41

Mis

c

e

llan

eous

Troubleshooting

41

b) “XXXXX” indicates the position where trouble has occurred. 

For detailed information on the position, see “If the Film 
Sheets Jams” on page 41.”

c) “nn” indicates the number of the symbol displayed in the 

actual message.

Other Messages

When the following message appears, the ALARM 
indicator does not light. The PRINT indicator blinks.

Troubleshooting

If Damage is Suspected

If a problem appears, check the following trouble 
shooting guide first and perform whatever action is 
recommended to solve the problem. If the problem 
persists, turn off the printer and consult your Sony 
dealer.

If the Film Sheets Jams

If the film jams before printing starts or during printing, 
printing stops and the following messages appear on the 
LCD. 
An error message indicates the position where the film 
has jammed. Check the position and follow the steps 
below to remove the jammed film.
After the jammed film has been removed, the unit starts 
printing if there is image data still to be printed.
• REMOVE FILM TRAY 1
• REMOVE FILM TRAY 2
• REMOVE FILM REAR 1 OR 2
• REMOVE FILM TOP
• REMOVE FILM FRONT
• REMOVE FILM TOP & INNER 1
• REMOVE FILM TOP & INNER 2
• REMOVE FILM OUTPUT TRAY
• REMOVE FILM SOME PLACES

Messages

Possible causes and remedies

HEAD IN COOLING 
PLEASE WAIT

The thermal head has overheated. 

t

Leave the unit until the head has 
cools down and this message 
disappears. During continuous 
printing, the unit starts printing 
after this message disappears.

HEAD IN HEATING 
PLEASE WAIT

The thermal head is warming up. 

t

Leave the unit until the head has 
warms up and this message 
disappears. The unit starts printing 
after this message disappears.

PLEASE WAIT

The unit is returning to the initial 
settings to restart printing after closing 
the covers which opened for removing 
jammed film or cleaning.

t

Leave the unit until this message 
disappears. When this message 
appears, the PRINT indicator does 
not blink.

PROCESSING

The image data is being processed.

RESERVED

POWER OFF
PLEASE WAIT

The unit is getting ready for shutting 
down the power.

Symptom

Possible causes and remedies

Nothing appears on 
the LCD.

•

The 

1

ON/STANDBY

 switch on 

the front panel of the unit is not 
pressed.

t

Press the 

1

ON/STANDBY

 

switch to turn the unit on. 
(Page 18)

•

The connections may not be 
correct. 

t

Make the connections correctly. 
(Page 17)

The unit has not 
turned on even though 
the 

1

ON/

STANDBY

 switch 

on the front panel is 
pressed.

The 

?/a

main power switch on the 

rear panel is not set to on (

?

).

t

Set the 

?/a

main power switch on 

the rear panel to on (

?

).

 

(Page 18)

The 

1

ON/

STANDBY

 switch 

does not work.

Set the 

?/a

main power switch to off 

(

a

) once, then set the 

?/a

main 

power switch to on (

?

) again. If the 

1

ON/STANDBY

 switch still does 

not work, turn the power off and 
contact you Sony dealer. 

The unit does not 
print.

An error message appears on the 
window display. 

t

Take the measures recommended in 
“Messages”. (page 40)

Summary of Contents for FilmStation UP-DF550

Page 1: ...up Manual Page 47 This manual is comprised of the Instructions for Use and the Setup Manual The Instructions for Use gives the information on how to use the printer for the routine work The Setup Manual gives the system administrator the information needed to setup the printer and connect it to the network ...

Page 2: ...t the instructions for use Follow the directions in the instructions for use for parts of the unit on which this symbol appears This symbol indicates the manufacturer and appears next to the manufacturer s name and address This symbol indicates the EU Importer and appears next to the EU Importer s name and address This symbol indicates the European Community representative and appears next to the ...

Page 3: ... other devices may increase the leakage current 5 For all peripheral devices connected to the unit that operate on commercial power supplies and do not comply with IEC 60601 1 standards incorporate an isolation transformer that complies with IEC 60601 1 standards and connect to the commercial power supply via the transformer 6 The unit generates uses and may radiate radio frequency energy If it is...

Page 4: ...hose specified with the exception of replacement parts sold by Sony Corporation may result in increased emissions or decreased immunity of the UP DF550 Guidance and manufacturer s declaration electromagnetic emissions The UP DF550 is intended for use in the electromagnetic environment specified below The customer or the user of the UP DF550 should assure that it is used in such an environment Emis...

Page 5: ...spital environment IEC 61000 4 5 2 kV line s to earth 2 kV common mode Voltage dips short interruptions and voltage variations on power supply input lines IEC 61000 4 11 0 UT 100 dip in UT for 0 5 1 cycles a 40 UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 30 cycles a for 0 5 sec 0 UT 100 dip in UT for 250 300 cycles a for 5 sec 0 UT 100 dip in UT for 0 5 1 cycles a 40 UT 60 dip in UT for...

Page 6: ... 3 Vrms d 1 2 P 6 Vrms 150 kHz to 80 MHz in ISM bands c 6 Vrms Radiated RF 3 V m 3 V m IEC 60601 1 2 2007 d 1 2 P 80 MHz to 800 MHz d 2 3 P 800 MHz to 2 5 GHz IEC 60601 1 2 2014 d 2 0 P 80 MHz to 2 7 GHz Where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in meters m Field strengths from fix...

Page 7: ...n which radiated RF disturbances are controlled The customer or the user of the UP DF550 can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment transmitters and the UP DF550 as recommended below according to the maximum output power of the communications equipment Rated maximum output power of transmitter W Separation...

Page 8: ...ent in which radiated RF disturbances are controlled Portable RF communications equipment should be used no closer than 30 cm 12 inches to any part of the UP DF550 Otherwise degradation of the performance of this equipment could result Immunity test Band a Service a Modulation IEC 60601 test level Compliance level Proximity fields from RF wireless communications equipment IEC 61000 4 3 380 390 MHz...

Page 9: ...ng internet address http www compliance sony de Caution Do not use the device in a MR Magnetic Resonance environment It may cause a malfunction fire and unwanted movement For the customers in Taiwan only For the customers in Europe Sony Professional Solutions Europe Standard Warranty and Exceptions on Standard Warranty Please visit http www pro sony eu warranty for important information and comple...

Page 10: ...heets 19 Recommended Film Sheets 19 Loading Film Sheets 19 Printing 24 Adjustment Adjustment and Setting Using a Menu 26 Menu Flow 27 Menu Operation 28 Confirming Information 28 Adjusting the Print Quality 28 Calibrating the Printing Density 31 Selecting a Gamma Curve 33 IP Address 33 Other Settings 34 Miscellaneous Precautions 35 Safety 35 Installation 35 Transporting the Unit 35 Cleaning the Cab...

Page 11: ...Troubleshooting 41 If Damage is Suspected 41 If the Film Sheets Jams 41 Index 46 ...

Page 12: ...sis using image data captured by diagnosis equipment You can select the type of blue thermal film from among the following standard film sizes used for modality 14 17 about 353 430 mm 11 14 about 279 355 mm 10 12 about 253 304 mm 8 10 about 202 253 mm Also the unit provides sufficient high picture quality for image diagnosis Space saving You can place the unit either horizontally or vertically Thi...

Page 13: ... film sheets loaded in both trays have been used up Goes off The ALARM indicator lights in orange and the message is displayed on the LCD C PRINT indicator Lights in green while the unit is printing D ALARM indicator 40 Lights in orange when film sheets have been used up in both film trays film sheet jams occur or other problems occur E Front cover 44 Open when you clean the thermal head and filte...

Page 14: ...on the printer window display Also press this button to return to the normal window T Rear cover 1 43 Open this cover when removing jammed film sheets loaded in film tray 1 U Rear cover 2 43 Open this cover when removing jammed film sheets loaded in film tray 2 V Network connector RJ 45 modular jack 17 Conforms to the 100BASE TX standard Used to connect to a LAN Caution For safety do not connect t...

Page 15: ...t the supplied output tray into the unit Holding both sides of the output tray with both hands insert it all the way into the unit Output tray 1 Cleaning kit 1 CD ROM Instructions for Use disc 1 Before Using this Printer 1 Service Contact List 1 Information for Customers in Europe 1 When the output tray is inserted completely the surface of the unit and that of the output tray should be flat Be su...

Page 16: ...inue the printing operation Placing the Unit You can place the unit horizontally or vertically Casters sold separately are necessary for vertical placement Contact your nearest Sony dealer before using casters When placing the unit horizontally To maintain performance adequate space is needed for ventilation Also to remove jammed film space of about 7 cm 2 7 8 inches towards the back and about 26 ...

Page 17: ... Connect the AC power cord last Before connecting to the LAN be sure to set up the required IP address and sub net mask For detailed information consult the system administrator Notes on the 100BASE TX cable Be sure to use a network cable of less than 30 m 98 feet 5 1 4 inches in length and rated more than category 5 It is recommended that you use a shielded cable Turning the Unit On or Off Turn t...

Page 18: ...to load the film sheet see Loading Film Sheets on page 19 When you already use the unit When the above message appears the unit is ready to print Note If the amain power switch located on the rear panel is not set to on the power is not on even though the 1ON STANDBY switch located on the front panel is set to on To turn the unit off during daily use 1 Press the 1ON STANDBY switch to turn the unit...

Page 19: ...unction of the unit Loading Film Sheets About the film tray The printer is equipped with two film trays Film tray 1 This is reserved for use with the UPT 517BL Blue Thermal Film This is also used for the output tray Film tray 2 This is used for UPT 514BL 512BL 510BL Blue Thermal Film The size of those film sheets are different Film tray 2 is set for UPT 510BL film sheets at the factory When you wa...

Page 20: ...to load film sheets We will explain how to load film sheets using film tray 1 as an example Load film sheets in the lower tray in the same way as you do for the upper tray 1 Push the EJECT TRAY button for film tray 1 on the front panel Film tray 1 is partially ejected Notes You can replace film sheets without pulling out the film tray completely out However if you want to pull out it completely ho...

Page 21: ...eets do not touch the printing surface of the film sheet Dust finger prints or sweat are likely to cause unsatisfactory printing Load the film sheets so that they lay flat in the film tray If the film sheets are curled they will overflow the film tray and the printing position may shift Also it may cause film sheet jamming If you place the film sheets in the film tray with their printing surface f...

Page 22: ...m tray completely Note If the seal is caught by the cover of the film tray or is left curled in the film tray this may cause film sheet jamming Be sure to remove the seal completely from the film tray 3 Close the film tray cover 7 Insert film tray 1 After a few seconds the film tray is locked and the following message appears on the LCD Notes Be sure to insert film tray 1 all the way into the unit...

Page 23: ... so may cause the film sheets to move inside the film tray This may result in the film jamming When removing or inserting the film tray hold it while pushing the cover down with both hands If you hit the film tray the cover of the film tray will open and the sheets of film may pop out from the film tray If you slant the film tray film sheets may move to the outlet of the film tray This may cause f...

Page 24: ... printing the message PRINTING is displayed It takes about 70 seconds for a printout to emerge from the film outlet Once printing has been completed the PRINT indicator goes off and the unit returns to the standby status The size and remaining amount of each film type appears on the LCD Notes During printing do not open the covers To prevent film jamming do not allow more than 30 printouts to rema...

Page 25: ...printing and the film tray is partially ejected 2 Load new film sheets For detailed information on how to load the film sheets see Loading film sheets on page 20 The unit restarts printing when the film tray is fully inserted Note When the message SET FILM or REMOVE PRINTS appears on a row of the LCD the unit stops printing from the corresponding film tray However the unit will continue printing i...

Page 26: ... page 33 Setting the IP address SYSTEM SETTINGS page 33 Notes The next printout will be printed with the values most recently set You cannot adjust the setting during printing Once you have adjusted and stored the settings the printer operates according to those settings until their values are modified If you do not press any button for approximately 15 seconds after pressing the MENU button the p...

Page 27: ...Menu Flow a When you press the MENU button the previously used menu appears from among INFORMATION PRINT QUALITY CALIBRATION GAMMA SEL or SYSTEM SETTINGS MENU EXEC G g F or f in the menu flow indicate buttons of the printer located on the front panel a ...

Page 28: ...em is useful to estimate when regular maintenance such as replacing the cleaning roller cleaning the thermal head etc is necessary For details see Maintenance on page 35 Adjusting the Print Quality You can adjust the following for each gamma curve The printer allows you to store the adjusted values for each gamma curve Sharpness of the printout You can adjust the sharpness among 15 levels between ...

Page 29: ...5 levels between 1 and 14 including OFF As the mark is moved towards the right the outline is emphasized OFF The mark is placed at the left most position Default level Pressing the g button Increases the sharpness level and the outline is emphasized Pressing the G button Decreases the sharpness level and the outline is blurred Then adjust the tone of the printouts 7 Display PATTERN PRINT by pressi...

Page 30: ...the G or g button To reset to the default setting of the low tone range Display 25 11 Adjust the high tone Select the desired darkest area of the image 1 Display SELECT POINT 5 by pressing the F or f button 2 Select the number of the desired high tone area dark area data 5 The high tone range is between 51 and 99 60 70 80 and 90 are skipped The next lightest part The lightest part The tone of the ...

Page 31: ...ting the Printing Density The unit automatically calibrates the printing density according to the density curve set Perform calibration for each type of blue thermal film separately 1 Press the MENU button 2 Display the CALIBRATION menu by pressing the F or f button 3 Press the g button 4 Select the desired calibration type by pressing the F or f button To calibrate the unit for each film 1 Displa...

Page 32: ...2 Select ON by pressing the G button to display the desired item in capital letters The item displayed in capital letters becomes effective 3 Press the MENU button The unit returns to standby status and the size and remaining amounts of each film type are displayed on the LCD To reset to the default status If you reset the density to the default status the calibration is not performed by selecting...

Page 33: ... settings The gamma curves for USER 2 to USER 20 can be set to the desired value For advice on the settings contact your nearest Sony dealer 5 Select the next desired blue thermal film the gamma curve of which you want to change by pressing the F or f button 6 Display the desired gamma curve by pressing the G or g button 7 Repeat steps 5 and 6 to change the gamma curve for the remaining blue therm...

Page 34: ... not by using the menu However you cannot change the following settings by yourself To change the following settings contact your nearest Sony dealer Item Default setting Making the buzzer sound when error messages such as SET FILM REMOVE PRINTS and so on are displayed Off No buzzer Reversing the printouts Off Do not reverse the printouts Attaching the L and R marks on each printout Off Do not att...

Page 35: ...to wide and sudden changes in temperature condensation may form on the film in the film tray This will cause the printer to malfunction Also if the film is used in this state spots are likely to appear on the printout To store a half used package of film replace the film in its original packing and reseal the package If possible before using sealed film place it in its sealed package in a warm roo...

Page 36: ...roceed as follows to replace the cleaning roller with a new one 1 Pull the front cover lock lever toward you to open the front cover 2 Hold the left side of the cleaning roller and remove it by sliding it toward the right 3 Remove the packing film on the new cleaning roller and attach the new cleaning roller Notes Be careful not to scratch the surface of the cleaning roller and not to drop it Do n...

Page 37: ...icity from your body Note Be careful not to touch the surface of the thermal head directly with your fingers 3 Close the front cover Caution When you close the cover be careful not to catch your fingers or your hand with the front cover Cleaning the filters Ventilation holes are provided on the unit to prevent it from overheating Three filters are provided on the front cover for covering the venti...

Page 38: ...0 no condensation allowed Operating Pressure 700 hPa to 1 060 hPa Storage and Transport Temperature 20 C to 60 C 4 F to 140 F Storage and Transport Humidity 20 to 80 no condensation allowed Storage and Transport Pressure 700 hPa to 1 060 hPa Dimensions About 600 316 686 mm w h d 23 5 8 12 1 2 27 1 8 inches Without including projecting parts Mass Approx 63 kg 138 lb 14 oz Printing system Thermal pr...

Page 39: ... Prompty load the film into the tray and place into the imager This film is specifically designed for Sony imagers Do not use with imagers from other manufactures Do not re use Doing so may result in malfunction and negatively affect printing results Notes Always verify that the unit is operating properly before use SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPE...

Page 40: ...not actually be measured The unit can print but the automatic calibration value is not updated tTry calibration again If white strips or scratches appear on the printout clean the thermal head and rollers Page 35 MECHA TROUBLE S nn c Mechanical trouble has occurred in the unit tTurn off the power once by pressing the 1ON STANDBY switch and then turn it on by pressing the 1ON STANDBY switch again T...

Page 41: ...has cools down and this message disappears During continuous printing the unit starts printing after this message disappears HEAD IN HEATING PLEASE WAIT The thermal head is warming up tLeave the unit until the head has warms up and this message disappears The unit starts printing after this message disappears PLEASE WAIT The unit is returning to the initial settings to restart printing after closi...

Page 42: ...olding the film with both hands Do not reuse the removed film Discard it When a film sheet is jammed between the feeding position and the shutter of the film tray Put it back in the film tray When a film sheet is jammed inside the unit Remove the jammed film sheet slowly while holding the film sheet with both hands Do not reuse the removed film Discard it 3 Re insert the film tray as it was When p...

Page 43: ...s opened Note When you have to open rear cover 1 and rear cover 2 at the same time open the rear covers open rear cover 2 first and then rear cover 1 When you close the rear covers close rear cover 2 first and then rear cover 1 When the top cover is opened Message Cover to be opened REMOVE FILM REAR 1 OR 2 Rear cover 1 or rear cover 2 REMOVE FILM TOP Top cover REMOVE FILM FRONT Front cover REMOVE ...

Page 44: ...cover inner cover 1 and inner cover 2 are opened 2 Close the opened cover s firmly Caution When you close the cover be careful not to catch your fingers or your hand with the front cover The following message appears on the LCD Wait until the message disappears When the unit enters standby status the following message appears ...

Page 45: ...f the unit 3 Re insert the output tray as it was Note Be sure to inert the output tray completely For detailed information on how to insert the output tray completely see page 15 When REMOVE FILM SOME PLACES appears Several film sheets have jammed Open all of the covers rear front top and inner covers and check the location of the jammed film ...

Page 46: ...made 28 L Location and function of parts and controls front panel 13 rear panel 13 M Maintenance cleaning the filters 37 cleaning the thermal head 37 replacing the cleaning roller 36 Menu CALIBRATION menu 31 flow 27 GAMMA SEL menu 33 INFORMATION menu 28 operation 28 PRINT QUALITY menu 29 SYSTEM SETTINGS menu 33 Messages error messages 40 other messages 41 O Output tray 15 P Placing the unit horizo...

Page 47: ...up Setting up the Personal Computer to be Used for Setup 50 About the Setup Window 50 Opening the Setup Window 50 Components of Pages 51 Setup of the Unit 53 Setting the IP Address on the Web Screen 53 Setting the IP Address Using the Menu 54 Setup of E Mail 56 Confirmation After Setup 57 ...

Page 48: ...cally when any trouble occurs Requirements The following hardware and Web browser software are required to perform the setup Computer A computer which can be connected to the network connector of the UP DF550 Operating system a Microsoft Windows 2000 or Windows XP LAN cable 100BASE TX cross cable Web browser software Internet Explorer a 6 0 or later a Microsoft Windows and Internet Explorer are re...

Page 49: ...istrator The IP address the UP DF550 will use on the network Sub net mask of the network Gateway address if a gateway is included in the network To confirm the IP address The IP address assigned to the UP DF550 can be confirmed 1 Turn the UP DF550 on 2 Press the MENU button 3 Display INFORMATION on the LCD by pressing the F or f button and then push the g button 4 Display IP ADDRESS on the LCD by ...

Page 50: ...55 255 0 4 Restart the personal computer 5 Connect the UP DF550 and the personal computer to be used for setup using the network cross cable About the Setup Window The UP DF550 can be set up on the setup window displayed on the Web browser of the personal computer to be used for setup The setup window has the following pages Summary Print Job page Displays the summary and print job status of the U...

Page 51: ... for the default tray only Push this button to print the test pattern The film sheets loaded in film tray 1 is used for this printing D Refresh button Click this button to update the window DICOM Settings Page This page allows you to set up the IP address and DICOM AE title A TCP IP section Setup Software Version Displays the version of the setup window IP Address Sets the IP address and displays ...

Page 52: ...Papers Remaining Displays the remaining amount of film sheets in the film tray 2 C Printer Status display area Motor Sensor Displays the error status of the motor sensor system Film Paper Path Displays the status of the printing path Film Paper Output Displays the status of the film output slot Cover Displays the status of covers opened or closed Printer Engine Status Displays the printer operatin...

Page 53: ...IP Address on the Web Screen 1 Open the DICOM Settings page For detailed information on how to open the page see Opening the Setup Window on page 50 2 Perform the required settings related to TCP IP 1 Enter the IP address of the UP DF550 on the network in the IP Address text box 2 Enter the sub net mask in the Sub net Mask text box 3 Enter the IP address of the default gateway if a gateway is used...

Page 54: ...k setting mode 4 Press the g button The IP ADDRESS setting window appears 5 Set the IP address 1 Move the blinking cursor to the digit to be changed by pressing the G or g button 2 Display the desired number by pressing the F or f button Pressing the F button Increases the numbers Pressing the f button Decreases the numbers 3 Set the remaining digits by repeating steps 1 and 2 Notes The cursor ski...

Page 55: ...set in steps 5 6 and 7 are executed Note It takes several minutes for the IP address sub net mask and default gateway to become effective The unit does not work during this period Even if you try to operate the unit the unit does not react Wait until the size and remaining amount of each film type are displayed To quit the setting midway Press the MENU button to remove the menu before pressing the...

Page 56: ...nly numerical characters for the IP address 4 Click the Save settings button The settings are saved Error item Content Motor Sensor error When an error occurs in the motor sensor system Film Jamming When a film sheet has jammed More than 50 000 printed with the current thermal head When the total number of prints with the current thermal head exceeds 50 000 Motor sensor error check box Film jammin...

Page 57: ... have been loaded 4 Send the image data from a modality The unit starts printing When the image data is not sent Check whether or not the IP address of the modality side is correct When setting up an E mail Confirm the settings for an E mail as follows 1 Click E mail settings in the page selection area to open the E mail settings page When this page is opened after E mail settings have been comple...

Page 58: ......

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