Sony ERS-1000, Help Manual

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Network error
A network error has occurred. Check the network connection. You can check whether the problem is the server on the
Notifications page. If you're using Wi-Fi, move close to the access point, and check whether the access point is
connected to the Internet.If you're using use a cellular connection (LTE), make sure the SIM card is firmly seated in the
SIM slot. If you are in a place with poor cellular network reception (such as a basement), either use Wi-Fi or move to a
location with better cellular reception.
Flashing five times in red
An error has occurred with aibo's sensors
Some sensors may not work properly. If aibo's body is dirty, please clean with a soft cloth. If you've put stickers on your
aibo, please remove them.If your aibo is wearing clothes, please remove them.If your aibo seems stuck exploring the
same area, move your aibo to a place without obstacles immediately around him or her, or blow any dust off of the
ranging sensors using a blower or can of compressed air.
Flashing six times in red
Some tricks are not available
Some tricks are not available because your aibo's motor has become too hot.Once the motor cools down, the tricks will
become available again.
Flashing seven times in red
Cannot connect to the server
You can confirm server issues on the Notifications page.
Flashing eight times in red
Your aibo has stopped working
Your aibo has stopped working because it has gotten too hot.Please wait for its temperature to decrease.Your aibo will
restart automatically when it has returned to a safe temperature.
Flashing nine times in red
It's time to replace the battery
Your aibo's battery is approaching the end of its life. Contact customer support about having the battery replaced.
Flashing ten times in red
aibo is too hot to charge
Charging is not possible because your aibo has become too hot. Your aibo will temporarily stop working.Once aibo cools
down, charging will start. When charging completes, your aibo will start automatically.
Flashing eleven times in red
Failed to update the system software
Wait a little while, press and hold the power button for 2 seconds to turn aibo off, and then press and hold the power
button for 2 seconds again to start aibo.
4-724-607-21(2) Copyright 2018 Sony Corporation
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