37
Troubleshooting
If you encounter a problem using this receiver, use the following checklist to find a solution. For any problems with the
transmitter or adapter, refer to the operating instructions supplied with the respective device. If the problem persists,
consult your Sony dealer.
Symptom
Meanings
Remedy
There is no sound.
The channel setting on the transmitter is
different from that on the receiver.
Use the same channel setting on both the transmitter
and receiver.
The transmitter is turned off.
Check the power supply or battery of the transmitter.
The setting of the encrypted transmission
function on the receiver is different from that on
the transmitter.
Confirm that the setting of the encrypted transmission
function is the same on both the transmitter and the
receiver.
The input/output status of sync signals for the
WORD SYNC IN/OUT connectors do not
match the 75
Ω
termination switch setting.
See
“Connection Example of Word Clock and Audio”
, and check the connections and the 75
Ω
termination switch settings.
The audio codec mode settings on the receiver
and transmitter do not match.
Configure the same audio codec mode setting for both
the receiver and transmitter.
The sound is weak.
The attenuation level on the transmitter is too
high.
Set the attenuator on the transmitter to an appropriate
level.
There is distortion in
the sound.
The attenuation level of the transmitter is zero
or too low.
The input level of the transmitter is extremely high.
Adjust the attenuation level on the transmitter so that
there is no distortion to the sound.
A LINE level signal is being input while the
input level of the transmitter set to MIC.
Refer to the Operating Instructions supplied with the
transmitter and set the input level to LINE.
There is sound
interruption or noise.
The RF indicator lights up even when the
transmitter is turned off.
Jamming radio waves are being received. Set the
channel whose RF indicator on the receiver does not
light up, and then set that same channel on the
transmitter. When two or more transmitters are being
used, change to another channel group that is
unaffected by jamming radio waves. When doing this,
the clear channel scan function is useful
Two or more transmitters are set to the same
channel.
It is not possible to use two or more transmitters that
are set to the same channel. Refer to the Sony digital
wireless frequency lists included in the supplied CD-
ROM “Manuals for Digital Wireless Receiver” and
reset the transmitter channel.
The channel is not set within the same channel
group.
The channel plan of the receiver use is set so that no
signal interference occurs when two or more
transmitters are used simultaneously. Set each
transmitter to a different channel within the same
channel group.
Wireless remote
control is not possible.
Pairing has not been established between the
transmitter and receiver.
Carry out pairing
The receiver is too far from the transmitter for
communication to occur.
Check the wireless remote control condition indication
. If it is low, decrease the distance between
the transmitter and the receiver.
The transmitter that was paired with the
receiver has been paired with another receiver.
Carry out pairing again with the transmitter that you
want to control.
The software version of the transmitter is not
suitable for use with this receiver.
Refer to the transmitter software compatibility table,
and confirm whether the software version of the
transmitter is suitable for use with this receiver
. If it is not suitable, software update is necessary.
Contact your Sony service representative.
The display is too dark. The display brightness is set to low.
Adjust the brightness of the display
.
Noise occurs in the
audio for MAIN
OUTPUT.
LIFT is selected for the GROUND LIFT setting. Selecting the GROUND setting may resolve the
.
The unit is not
recognized by Wireless
Studio.
You are using a version of Wireless Studio that
does not support this unit.
Update Wireless Studio.
Summary of Contents for DWR-R03D
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