Sony DPP-FP65 Operating Instructions Manual Download Page 48 | Manualshive

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48

GB

Troubleshooting

If trouble occurs

If you run into any problems using the printer, use the following guidance to solve the problem. If the
problem persists, consult your Sony dealer.

Power

Displaying images

Symptom

Check

Cause/Solutions

The printer cannot
be turned on

• Is the AC power cord

properly connected?

c

Connect the AC power cord to an AC
outlet securely. (

Symptom

Check

Cause/Solutions

The LCD screen
displays no
images.

• Is the memory card or a USB

memory properly inserted?

c

Insert a memory card or connect a USB
memory properly. (

.

• Does the memory card or a

USB memory contain
images recorded with a
digital camera or other
device?

c

Insert a memory card or connect a USB
memory that contains the recorded
images.

c

Check the file formats that can be printed
with the printer. (

.

• Is the file format compatible

with the DCF?

c

If an image is not compatible with the
DCF, it may not be printed with the
printer even if it is displayed on the PC
monitor.

Some images in
the image list are
not displayed or
not printed even if
they are displayed.

• Are thumbnail images

displayed in the image list
(index)?

c

If the image is displayed but cannot be
printed, the file used for printing is
damaged.

c

If an image is not compatible with DCF
(Design rule for Camera File system), it
may not be printed with the printer even if
it is displayed on the PC monitor.

• Are there more than 999

images saved in the memory
card or a USB memory?

c

The printer can display, or handle up to
999 image files. If there are more than 999
images stored on a memory card or a USB
memory, use the PC or PictBridge mode
to display and handle the remaining
images.

• Did you name or rename an

image file with your PC?

c

When you name or rename an image file
on your computer and its file name
includes characters other than
alphanumeric characters, the file name
may not be displayed correctly or the
image may not be displayed on the printer.

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Summary of Contents for DPP-FP65

Page 1: ...perating this unit please read Read This First and About the Print Packs supplied and this manual Operating Instructions thoroughly and retain them for future reference Owner s Record The model and serial numbers are located on the bottom Record the serial number in the space provided below Refer to these numbers whenever you call upon your Sony dealer regarding this product Model No DPP FP65 FP75...

Page 2: ...between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For Customers in Europe This product has been tested and found compliant with the limits set out in the EMC Directive for using connection cables shorter than 3 meters 9 8 feet Attention The ele...

Page 3: ...e screen may be discolored and that may cause a malfunction Exposing the LCD screen to direct sunlight for long periods may cause malfunctions The LCD screen is manufactured using extremely high precision technology so over 99 99 of the pixels are operational for effective use However there may be some tiny black points and or bright points white red blue or green in color that constantly appear o...

Page 4: ...val from Sony Corporation IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER BASED ON TORT CONTACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF By breaking the seal of the envelope of the CD ROM package you accept all the terms and conditions of this agreemen...

Page 5: ...image 21 Enlarging and reducing an image size 21 Moving an image 21 Rotating an image 21 Adjusting an image 21 Printing an edited image 22 Undoing the operations 22 Exiting the menu 23 Making layout prints 23 Making an ID photo 24 Making Batch Print Index Print DPOF Print Print All 25 Changing the settings 26 Setting the Date Print 26 Setting the print finish Borders Borderless print 26 Setting th...

Page 6: ...cture Motion Browser 39 Printing photos from the Picture Motion Browser 39 Registering a browsing folder 43 Stopping printing 43 Printingfrom acommercially available software application 44 Error messages If an error display appears 45 Troubleshooting If trouble occurs 48 If paper jams 58 Cleaning 59 Additional information Precautions 60 On safety 60 On installation 60 On cleaning 60 On restrictio...

Page 7: ...andby indicator B CANCEL Index View button C MENU button D LCD screen 2 4 type DPP FP65 3 5 type DPP FP75 E ENTER button F Direction g G f F buttons G Red eye Correction button page 20 H PRINT button indicator I Paper tray compartment page 10 J Paper tray compartment door K Memory Stick PRO Standard Duo slot pages16 61 L xD Picture Card slot pages16 62 M SD Memory Card slot pages16 62 N Ink ribbon...

Page 8: ...ginal position B Ventilation holes C Paper outlet D DC IN 24 V jack page 12 Plug the supplied AC adaptor into this connector Then connect the AC adaptor and AC outlet with the power cord Printer left side panel E USB connector page 36 When using your computer connect it via a USB cable to this connector F PictBridge EXT INTERFACE connector pages 31 to 32 When using a PictBridge compliant digital c...

Page 9: ...ty is not supplied Sony End User Software License Agreement 1The plug shape and specifications of the AC power cord differ depending on the region in which you purchased the printer About Sony Print Packs not supplied Please use a Sony optional color print pack designed for the printer For details see the supplied About the Print Packs Setting the ink ribbon 1 Pull and open the ink ribbon compartm...

Page 10: ... disassemble the ink ribbon Do not pull out the ribbon from the ink ribbon Do not remove the ink ribbon while printing Avoid placing the ink ribbon in a location subject to high temperatures high humidity excessive dust or direct sunlight Please store it in a cool and dark place and use it within a short period from the date of production Depending on the storage conditions the ink ribbon may dete...

Page 11: ... the paper tray be sure that the total number of print paper sheets does not exceed 20 sheets Do not insert different types of print paper together into the paper tray Do not print on used print paper Printing an image twice on the same paper will not make the printed image thicker Use the print paper for this printer only Do not use print paper ejected without printing Notes on storing the print ...

Page 12: ...of the AC adaptor with a metallic object as this may cause a malfunction Do not use the AC Adaptor placed in a narrow space such as between a wall and furniture When you have finished using the AC adaptor disconnect the AC power cord from the DC IN 24 V jack of the printer and from the AC power sources The printer is not disconnected from the AC power source mains as long as it is connected to the...

Page 13: ...t indications and settings information for an image are displayed C Number of selected images Total number of image D Ink ribbon indication P size Cleaning cartridge E Image file information file format file size image number folder file number DCF compatible files only In case of other file formats only part of file name will be displayed F Operation tips G Shot or Saved date year month day H Pri...

Page 14: ...follows To display the image list In an image preview press the Index View button When there are multiple pages you can switch pages by pressing f F To display an image preview In the image list press g G f F to move the cursor to the desired image and press ENTER In an image preview you can change the displayed image by pressing g G To enlarge an image In the image preview window press ENTER Each...

Page 15: ...ng the picture quality of an image 21 Changing a photo into a monochrome one 24 This option is available only in ID Photo operations Resetting edits 22 Printing an edited image 22 Exiting the menu 23 Batch Print Index Print 25 Prints all the images in split screens Print All 25 Prints one copy each for all the images DPOF Print 25 Prints the images with the print mark in an image preview with the ...

Page 16: ...ted first will have the first priority The printer supports both standard and small sizes A Memory Stick Duo adaptor is not necessary To use a memory card follow the notes described on pages 61 to 63 This section explains how to display the images of a memory card or a USB memory on the printer s LCD screen and print the selected images direct printing For how to print from a USB memory see page 3...

Page 17: ...ing the ink ribbon or print paper may become stuck If you turn off the power accidentally keep the paper tray inserted and turn on the printer again If paper being printed remains in the printer remove the paper that emerges automatically and resume printing Do not remove the paper tray during printing Otherwise a malfunction may occur The print paper emerges a few times during printing Do not tou...

Page 18: ...ed eye phenomenon of an image automatically Press MENU and then select an icon of the desired operation Red eye Correction page 20 Red eye Correction A variety of printing Press g G f F to select the desired icon and press ENTER 1 Edit 2 Layout Print 3 ID Photo Print 4 Batch Print 5 Print setup To exit the menu press MENU again ...

Page 19: ... memory at one time You can change the settings during printing the printer settings and on screen display settings 1 Edit page 21 For the icons you can use see page 15 2 Layout Print page 23 You can make a print with 2 split 4 split 9 split 13 split or 16 split images 3 ID Photo Print page 24 You can use a photo for an identification card such as a passport 4 Batch Print page 25 You can select fr...

Page 20: ...ages with print quantity settings the Red eye Correction adjusts the image being previewed If there are other images with print quantity setting and print quantity is not specified for the image being previewed the image being previewed will not be corrected The images with print quantity settings will be adjusted If you enlarged an image only the enlarged image will be adjusted and then printed 2...

Page 21: ...e The image moves in the selected direction 3 Press ENTER The image is fixed in its current position 4 Press PRINT 1 From the Edit menu page 19 press g G to select Rotate and then press ENTER Each time you press ENTER the image rotates 90 clockwise 2 Press PRINT 1 From the Edit menu page 19 press g G to select Adjust and then press ENTER The Adjust menu is displayed 2 Press g G to select the desir...

Page 22: ...RINT 1 Press g G to select Print and then press ENTER Or press PRINT The print window is displayed The print quantity is displayed 2 Set the print quantity To increase the print quantity one by one press f repeatedly To reduce the print quantity one by one press F briefly repeatedly 3 Press ENTER 1 Press g G to select Reset and then press ENTER The confirmation window is displayed 2 Press f F to s...

Page 23: ...ed template is displayed 3 Select an image When you select a template with multiple images repeat the procedures below to select an image for each area 1Press g G f F to select an image area then press ENTER The image list is displayed 2Press g G f F to select the desired image then press ENTER The window used for adjusting the image is displayed For adjustment see Adjusting an image on page 21 Yo...

Page 24: ...photo preview of the specified size is displayed 4 If you want to specify another size repeat steps 2 and 3 5 Press f F to select and press ENTER The window used for selecting an image is displayed 6 Press g G f F to select the desired image and then press ENTER The window used for adjusting the image position is displayed For adjustment see step Adjusting an image on page 21 You can also change a...

Page 25: ... displayed Notes For how to preset images for printing see the manual of your digital camera Some types of digital cameras do not support the DPOF function or the printer may not support some of the functions of the digital camera 1 From the main menu page 18 press g G f F to select Batch Print and then press ENTER The Batch Print menu is displayed 2 Press g G to select Index Print Print All or DP...

Page 26: ... 3 To set the order of the date print press F to select and then press g G to select the desired order D M Y The date is displayed in the order of day month and year M D Y The date is displayed in the order of month day and year Y M D The date is displayed in the order of year month and day 4 Press ENTER The setting is fixed The Print setup window is displayed again To redo the operations Press CA...

Page 27: ... and then press ENTER The On screen Display menu is displayed 2 Press g G to select the desired setting item Items Procedures Borderless Prints an image without blank space around the image Borders Pattern 1 Prints an image with borders around the image without cutting the image Borders Pattern 2 Prints an image while leaving almost equal borders in the top bottom right and left around the image S...

Page 28: ...ue in the range from 4 to 4 R Adjusts the red and blue elements The higher you set the level the more reddish the picture becomes as if it is subjected to red light The lower you set the level the darker the picture becomes as if light blue is added G Adjusts the green and purple elements The higher you set the level the more greenish the picture becomes as if it is subjected to green light The lo...

Page 29: ...nu is displayed You can check the version number and total print quantity of the printer 2 Press ENTER The Printer information display window is closed You can reset all the settings to the default settings 1 From the Print setup menu press g G f F to select Default Setting and then press ENTER The confirmation window is displayed 2 Press f F to select OK and press ENTER The printer settings are r...

Page 30: ...r Remove the memory card if any 1 Connect the printer to the AC power source page 12 2 Press the 1 on standby button to turn on the printer 3 Connect a USB memory into the PictBridge EXT INTERFACE connector of the printer Notes While the access indicator of a USB memory is flashing never turn off the power of the printer The data stored in the USB memory may be damaged We cannot compensate for any...

Page 31: ... compliant digital camera to the printer PictBridge is displayed on the LCD display of the printer 5 Operate the digital camera to print an image The printer supports the following prints Single image print All images print Index Print DPOF Print Borders Borderless Print Date Print Notes If you replace an ink ribbon while the printer is connected to a PictBridge compliant digital camera an image m...

Page 32: ...ted should support the same profile Compatible image file formats that can be printed Maximum number of pixels that can be handled 8 000 H 6 000 V dots Maximum 3 5 MB or less When printing from the PictBridge EXT INTERFACE connector make sure to remove memory card s from the printer in advance 1 Connect the printer to the AC power source 2 Press the 1 on standby button to turn on the printer 3 Ins...

Page 33: ...oration in the communication speed and connection conditions If this occurs take the following measures Keep a distance of at the least 10 m from a wireless LAN device when you connect the product to a mobile phone Turn off the wireless LAN device in case you want to use the product closer than 10 m from the wireless LAN device We can not guarantee that this product works with all devices enabled ...

Page 34: ...his includes capturing managing processing and printing Installing the software To use the supplied printer driver and Picture Motion Browser you need a PC that meets the following system requirements System requirements Operating System 1 Microsoft Windows Vista 2 Windows XP SP2 2 Windows 2000 Professional SP4 Factory installed 1 This printer driver does not run on Windows 2000 Professional SP2 o...

Page 35: ...n Browser The browsing folders once registered in the Cyber shot Viewer will be automatically registered in the Picture Motion Browser When using the Picture Motion Browser you can view the folders easier than you can when using the Cyber shot Viewer as the registered folders are displayed by group when viewing folders With its improved red eye reduction adjustment and newly added tone curve adjus...

Page 36: ...nect the USB connectors of the printer and your PC with a USB cable not supplied Printer driver installation starts automatically Note Use a B type USB cable shorter than 3m in length 9 Wait for a while then check to see that Sony DPP FP65 or Sony DPP FP75 has been added to the Printers or Printers and Faxes 10When the installation is complete remove the CD ROM from your PC and keep it for future ...

Page 37: ...stration di When the printer drive becomes unnecessary please follow the procedures below to remove the printer driver 1 Disconnect the USB cable not supplied from your printer and the PC 2 Insert the supplied CD ROM into the CD ROM drive of your PC The installation window is displayed Note If the installation window is not displayed automatically double click the Setup exe file on the CD ROM 3 Cl...

Page 38: ...s displayed 4 Click Next The license agreement dialog box is displayed 5 Read the agreement thoroughly and if you agree check I accept the terms of the license agreement and click Next The dialog box used to specify the destination is displayed 6 Check the destination and then click Next The dialog box notifying you that the program is ready to be installed is displayed 7 Click Install and follow ...

Page 39: ...er window using either of the following methods Double click Picture Motion Browser on the Windows desktop Click Start All Programs or Programs with Windows 2000 Sony Picture Utility Picture Motion Browser When the Picture Motion Browser is started for the first time the dialog box used to register a viewed folder is displayed If images have already been saved in the Pictures folder click Register...

Page 40: ...ng the photos you want to print As an example the sample folder is selected in the following explanation 4 Select the photos that you want to print and click print The Print dialog box is displayed 5 In the Printer drop down list box select Sony DPP FP65 or Sony DPP FP75 To set the paper orientation or other print options go to step 6 To print skip to step 11 Items Functions Printer Select the pri...

Page 41: ...en printed Portrait Landscape Page Order Select the order of the pages when printed Front to Back Back to Front Pages Per Sheet Specify the number of copies per sheet to be printed Select 1 Advanced Specifies the paper size or other options Items Functions Items Functions Paper Output Paper Size From the drop down list box select the paper size you actually use for printing P size post card size L...

Page 42: ... feature Color Printing Mode To print in colors select True Color 24bpp To print in monochrome select Monochrome Printer Features Borderless Print To print an image without borders select ON To print with borders select OFF Depending on the software application an image will be printed with borders even if ON is selected Set an image to be printed fully in the print range Items Functions Items Fun...

Page 43: ...image information in the data base starts 4 Click Close Notes The folder you select as the destination of the imported images will be registered automatically You cannot cancel registration of the folder you register here To change the browsing folder Click Tools Settings Viewed folders Tips If a sub folder is contained in the source folder the images in the sub folder will also be registered When...

Page 44: ...ge with borders within the specified range If this occurs do the following to print an image without borders When you can set the print range with an application set an image to be printed fully within the available print range For example select Full page photo print or a similar option Orientation setting Depending on the software application you use orientation may not change even if you change...

Page 45: ...ile that does not contain thumbnail portion of an image file for displaying Select the mark in the image list and press ENTER to display its image preview If an image is displayed you can print the image If the same mark is displayed again the image is in an incompatible file format and you cannot print it with the printer c The image is in a compatible file format but its thumbnail data or the da...

Page 46: ...emory If these messages appear frequently check the memory card or a USB memory status with another device c No ink ribbon is inserted in the printer Insert an ink ribbon of the displayed size as follows and press PRINT page 9 P P size ink ribbon c The ink ribbon has run out Insert a new ink ribbon of the displayed size as follows and press PRINT page 9 P P size ink ribbon c The wrong ink ribbon i...

Page 47: ...NT page 10 P P size print paper C Cleaning sheet page 59 c The wrong print paper or cleaning sheet is set in the paper tray Set the print paper of the displayed size as follows in the paper tray insert the paper tray into the printer and then press PRINT page 10 P P size print paper C Cleaning sheet page 59 c Paper jams See If paper jams page 58 and remove jammed paper from the printer If the jamm...

Page 48: ...image is not compatible with the DCF it may not be printed with the printer even if it is displayed on the PC monitor Some images in the image list are not displayed or not printed even if they are displayed Are thumbnail images displayed in the image list index c If the image is displayed but cannot be printed the file used for printing is damaged c If an image is not compatible with DCF Design r...

Page 49: ... a file created with a PC application the first 8 characters of its file name will be displayed as the file name In the Edit menu there are blank areas at the top and bottom of the previewed image Is the previewed image extremely stretched vertically or horizontally c If an image is extremely stretched vertically or horizontally blank areas may appear in the Edit menu c The standard aspect ratio o...

Page 50: ...ffle the print paper thoroughly and insert it into the tray Do not bend or fold the print paper before printing as this may cause malfunctions of the printer Are you using print paper that was not designed for the printer c Use print paper designed for the printer If you use incompatible print paper the printer may develop trouble About the Print Pack The print paper is ejected without being print...

Page 51: ...printing quality is rough due to this small image size Did you use the Edit menu to enlarge the image c An enlarged image depending on its image size will be printed with deteriorated picture quality Did you shoot an image in the RAW file format c When you shoot an image in the RAW file format a highly compressed JPEG file may be also recorded As the printer does not support the RAW file format it...

Page 52: ...printed Is Date Print set to ON c Set Date Print to ON Setting the Date Print on page 26 Does the image support DCF c The Date Print function of this unit supports an image that is compatible with the DCF standards The date is printed unintentionally Is Date Print set to OFF c Set Date Print to OFF Setting the Date Print on page 26 Was the date saved with the image when it was shot with the digita...

Page 53: ...ght in to the end There are white lines or dots on the printed pictures c The print head or paper path may be soiled Use the supplied cleaning cartridge and sheet to clean the head and path The picture is too bright dark reddish yellowish or greenish c You can adjust the image Adjusting an image on page 21 The Edit menu cannot be used Did you enlarge reduce the size of rotate or move an image afte...

Page 54: ... the ink ribbon is too slack to be loaded wind the ink ribbon in the direction of the arrow to remove the slack page 9 The ink ribbon cannot be removed c Turn off the printer using the 1 on standby button and then turn it on again After the motor sound stops try to remove the ink ribbon If this does not solve the problem contact Sony service facilities or your Sony dealer ...

Page 55: ...in PictBridge mode c Set the USB setting of your camera to the PictBridge mode You connect and disconnect the USB cable but nothing happens c The printer has developed an over current error Unplug the AC power cord of the printer plug it in again and then press the 1 on standby button to recover from the error You cannot stop printing even if you pressed CANCEL c The next print from the one curren...

Page 56: ...5 If an error occurs restart your computer and perform the installation procedures again Is another application program running c Exit all applications and then install the driver again Did you specify the CD ROM as the installation CD ROM correctly c Double click My Computer and then the CD ROM icon in the open window Follow the procedures in the operating instructions to install the driver c The...

Page 57: ... Motion Browser an image might be printed with Borders even if you select Borderless Print If you can set Borders Borderless with an application set an image to be printed fully in the print range even if it is printed over the range The print quantity specified in Pages Per Sheet on the Layout tab of the Sony DPP FP65 FP75 Properties dialog box does not match the actual print quantity and printed...

Page 58: ...tomatically 1 on standby Print paper 2 Remove the ejected print paper from the printer 3 Remove the paper tray and ink ribbon from the printer and check to ensure if there is no jammed print paper inside Note If you cannot remove the jammed paper contact your Sony dealer Check to see if there is jammed paper If there is remove it ...

Page 59: ...e no imprint side facing up 5 Set the paper tray into the printer and press PRINT The cleaning cartridge and cleaning sheet will clean inside the printer After the cleaning is finished the cleaning sheet is automatically ejected 6 Remove the cleaning cartridge and sheet from the printer Tip Keep the cleaning cartridge and cleaning sheet together for future cleanings Notes If you already enjoy prop...

Page 60: ...se internal heat build up On the AC adaptor Be sure to use the AC adaptor supplied with the printer Do not use other AC adaptors as this may cause a malfunction Do not use the supplied AC adaptor for other devices In case the cord of the AC adaptor is damaged do not use it any longer as this may be dangerous On moisture condensation If the printer is brought directly from a cold location to a warm...

Page 61: ...e the operations of all the Memory Stick media 2 The printer is equipped with a slot compatible with both standard size and Duo size media Without a Memory Stick Duo adaptor you can use both a standard size Memory Stick and the compact size Memory Stick Duo 3 When using a Memory Stick Micro with the printer always insert it into an M2 adaptor 4 M2 is an abbreviation for Memory Stick Micro In this ...

Page 62: ...ot attach any other material than the supplied label on the labelling position When you attach the supplied label be sure to attach it to the labelling position Be careful that the label does not stick out The SD Memory Card slot of the printer allows you to use the following SD memory card 1 miniSD card microSD card An adaptor is necessary 2 SDHC memory card 2 MMC standard memory card 3 We do not...

Page 63: ... in the summer the outdoors exposed to direct sunlight or a place near a heater Humid locations or locations with corrosive substances present Locations subject to static electricity or electrical noises Specifications x Printer Printing method Dye sublimation printing Yellow Magenta Cyan 3 pass Resolution 300 H 300 V dpi Image processing per dot 256 levels of processing 8 bits each for Yellow Mag...

Page 64: ... and specifications are subject to change without notice The total number of sheets of P size print paper that the printer can print is estimated to be approximately 2 000 For the total number of sheets printed please check Printer information display of the Print setup menu by pressing the MENU button page 29 1 Print Settings Borderless No date print 2 When printing a photo 4 4 MB file size taken...

Page 65: ...e when an image with a 2 3 aspect ratio is printed The printing range differs for a border or a borderless print Customer support home page The latest support information is available at the following home page address http www sony net Printing range 152 4 mm 6 inches 1 800 dots 146 3 mm 5 7 8 inches 1 728 dots 95 5 mm 3 7 8 inches 1 128 dots 101 6 mm 4 inches 1 200 dots Borders print range Borde...

Page 66: ...automatically print the preset number of copies of the DPOF preset images Exif 2 21 Exif Print Exif Exchangeable image file format for digital cameras Print is a global standard for digital photo printing A digital camera supporting Exif Print stores the data relevant to the conditions of shooting as each shot is taken Memory Stick SD Memory Card xD Picture Card Compact light removable storage med...

Page 67: ... 23 LCD screen 8 LCD screen display 13 M Memory Stick Notes on use 62 Types 61 Moving an image 21 O On standby button16 30 31 32 36 On screen Display 13 27 Orientation 41 P Paper jams 58 Parts and controls 7 PictBridge camera 31 32 PictBridge EXT INTERFACE 30 31 32 Picture Motion Browser 39 Precautions 60 Preview 13 Print All 25 Print quantity 13 14 16 22 Printer information display 29 Printing a ...

Page 68: ...hing the screen display 14 System requirement 34 T Tint 22 Trimming Print 17 Troubleshooting 48 U Uninstalling Picture Motion Browser 39 Printer driver 37 USB memory 30 V Various printing 18 X xD Picture Card Notes on use 62 Types 62 Z Zooming in out 14 21 ...

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Page 72: ...Sony Corporation Printed in China Printed using VOC Volatile Organic Compound free vegetable oil based ink ...

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