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Troubleshooting
Troubleshooting
If you run into any problems using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer.
• Power sources/LCD screen/Remote Commanderr···p. 77
• Cassette tapes/“Memory Stick Duo” media···p. 78
• Recording···p. 79
• Playback···p. 81
• Dubbing/Editing/Connecting to other devices···p. 83
• Connecting to a computer···p. 84
The power does not turn on or abruptly turns off.
• Attach a charged battery pack to the camcorder (p. 12).
• Use the AC Adaptor to connect to a wall outlet (wall socket) (p. 12).
The camcorder does not operate even when the power is set to on.
• Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack,
then reconnect it after about 1 minute.
• Press the RESET button (p. 102) using a sharp-pointed object.
The camcorder gets warm.
• The camcorder may get warmer while you use it. This is not a malfunction.
The CHG lamp does not light while the battery pack is being charged.
• Slide the POWER switch to OFF (CHG) (p. 12).
• Attach the battery pack to the camcorder correctly (p. 12).
• Connect the power cord (mains lead) to the wall outlet (wall socket) properly.
• The battery charge is completed (p. 12).
The CHG lamp flashes while the battery pack is being charged.
• Attach the battery pack to the camcorder correctly (p. 12). If the problem persists, disconnect
the AC Adaptor from the wall outlet (wall socket) and contact your Sony dealer. The battery
pack may be damaged.
• When the battery pack is too hot or cold, the CHG lamp may flash slowly, indicating that the
battery pack cannot be charged.
The remaining battery time indicator does not indicate the correct time.
• Ambient temperature is too high or too low, or the battery pack has not been charged enough.
This is not a malfunction.
• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace
it with a new one (p. 12, 91).
• The indicated time may not be correct in certain circumstances. For example, when you open
or close the LCD panel, it takes about 1 minute to display the correct remaining battery time.
Power sources/LCD screen/Remote Commander