100
Trouble check
First three digits
C21
C22
C23
C31
C32
E61
E62
• Moisture condensation has occurred.
m
Remove the cassette and leave the camcorder for at least 1
hour. (p. 89)
• The video heads are dirty.
m
Clean the heads using the Sony DVM12CL cleaning cassette
(not supplied). (p. 90)
• The camcorder does not operate when using a battery pack that
is not an “InfoLITHIUM” battery pack.
m
Use an “InfoLITHIUM” battery pack. (p. 7)
• To prevent the camcorder from malfunctioning, the self-
diagnosis function has worked.
m
Remove the cassette and insert it again, then operate the
camcorder. (p. 11)
• To prevent the camcorder from operating malfunctioning, the
self-diagnosis function has worked.
m
Disconnect the power cord of the AC power adaptor or
remove the battery pack. After reinstalling the power source,
operate the camcorder.
• To prevent the camcorder from malfunctioning, the self-
diagnosis function has worked.
m
When you contact your Sony dealer or local authorized Sony
service facility, inform the service number with five digits.
(example: E:61:10)
Cause and/or Corrective Action
Self-diagnosis function
In the self-diagnosis function works to prevent
the camcorder from malfunctioning, a five-digit
service number (combination of a letter and
figures) flashes in the viewfinder or on the LCD
screen. In this case, check the following table.
If a difficulty persists after checking the problem a few times, contact your Sony dealer or local
authorized Sony service facility.
STBY
C:21:00
53 min.
S P
40 min.
