Top page > Troubleshooting > If you have problems > If you have problems
If you have problems
If you experience trouble with the camera, try the following solutions.
1.
Check the items under
“
Troubleshooting
”
, then check your camera.
If a code such as
“
C/E:
:
”
appears on the screen, see
“
Self-diagnosis display
”
.
2.
Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
3.
Initialize the settings.
4.
Consult your Sony dealer or local authorized Sony service facility.
●
Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files
may be checked.
●
Additional information on this product and answers to frequently asked questions can be found at our Customer Support
Website.
Copyright 2012 Sony Corporation
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