Sony Bravia XBR-65X950B Page 16 Repair Manual Download | Manualshive

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XBR-65X950B 12

SECTION 2 - TROUBLESHOOTING

NO 3D VIEWING

Confirm with another

pair of Active

3D Glasses/

One Touch Remote

Control?

No

Double images

displayed on

screen?

Yes

Main Board*

No

Yes

Press “3D” button on

Remote Commander

and select

“Simulated 3D”.

Active 3D

Glasses

View image with

known working

pair of Active

3D Glasses.

Double images

become one?

Yes

3D OK

No

Bluetooth

Board*

3D Not Working

Double images

become one/

Remote works

OK?

*For Part Number information, refer to

“Section 4 - Exploded View/Part Number Information” on page

21

.

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Summary of Contents for Bravia XBR-65X950B

Page 1: ...HISTORY INFORMATION FOR THE FOLLOWING MANUAL LCD Digital Color TV 9 888 600 01 RB2T Chassis Segment HX Version Date Subject 1 0 04 16 2014 Original Manual Release Date MODEL COMMANDER DESTINATION XBR 65X950B RM YD102 RMF YD003 US CND XBR 65X950B ...

Page 2: ... 10 Video Distortion Flowchart 11 No 3D Viewing 12 Section 3 Repair Information 13 Repairing the TV 13 Removing the Table Top Stand 13 Removing the Rear Cover 13 Replacing the Main Board and Tuner Board 14 Replacing the Power Supply Boards 17 Replacing the Switch Unit 18 Removing the USB Assembly 18 Removing the Speakers 18 Removing the Smart Core Block 19 Section 4 Exploded View Part Number Infor...

Page 3: ...INGS ATTENTION Ces instructions de service sont à l usage du personnel de service qualifié seulement Pour prévenir le risque de choc électrique ne pas faire l entretien autre que celui contenu dans le Mode d emploi à moins que vous soyez qualifié faire ainsi ALERTE Afin d eviter tout risque d electrocution provenant d un chássis sous tension un transformateur d isolement doit etre utilisé lors de ...

Page 4: ...eakage as described in Leakage Test LEAKAGE TEST The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis must not exceed 0 5 mA 500 microamperes Leakage current can be measured by any one of three methods 1 A commercial leakage tester Follow the manufacturers instructions provided with the tester 2 A battery o...

Page 5: ...ommunication quality are not guaranteed for this TV Operating temperature REMOTE NTSC American TV standard LCD Liquid Crystal Display Panel LED Backlight Protocol IEEE802 11a b g n 75 ohm external terminal for RF inputs Video Audio input phono jacks Vídeo 2D 4096 2160p 60 Hz 4096 2160p 24 Hz 3840 2160p 60 Hz 3840 2160p 24 25 30 Hz 1080p 30 60 Hz 1080 24p 1080i 60 Hz 720p 30 60 Hz 720 24p 480p 480i...

Page 6: ...S AND LAYOUTS BOARD LAYOUT XBR 65X950B SMART CORE BLOCK SWITCH UNIT POWER SUPPLY G4B BOARD POWER SUPPLY G3 BOARD K0 BOARD LD BOARD SMART CORE MAIN BOARD BAXF BOARD TUNER BOARD TUS BOARD CAMERA MODULE HSC2 BOARD WIRELESS LAN CARD BT MODULE ...

Page 7: ...XBR 65X950B 3 SECTION 1 SPECIFICATIONS AND LAYOUTS WIRE DRESSING XBR 65X950B SMART CORE BLOCK ...

Page 8: ...ISPLAY Channel 5 Volume POWER NOTE This differs from accessing Service Adjustments Mode Volume SECTION 2 TROUBLESHOOTING SelfDiagnosis Supported model SELF CHECK 000 RESERVED 00 000 RESERVED 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 HDMI_EQ 00 003 TU_DEMOD 00 004 VLED 00 004 LD_ERR 00 005 HFR_ERR 00 005 TCON_ERR 120123132522 120123113645 02 005 P_ID ERR 00 006 BACKLITE 00 007 TEMP_ER...

Page 9: ... Wireless can t connect Bluetooth can t connect No Audio No LED IR RC MAIN BOARD TUNER BOARD K BOARD POWER SUPPLY H BOARD SPEAKER CAMERA MODULE MIC MODULE WIFI Problem POWER POWER AUDIO LOCAL I2C 4K UNIQUE ROGUE SCORPIO 4K FRC LD TCON BACK LIGHT TEMP SOFT WARE 4 Follow the associated flowcharts in the Training Manual to isolate the board Board Reference Symptoms Shutdown Power LED blinking red dia...

Page 10: ... OUT HDMI SWITCH EQ ETHERNET USB HDMI 4 MHL 2 AC IN A V DECODER VIDEO PROCESS LD HDMI 2 MHL HDMI 3 USB TUNER TUNER DEMODULATOR ADC DACAMP MAIN BOARD TUNER BOARD LCD PANEL LED BACKLIGHTS LOCAL DIMMING BAXF USB HUB ETHER PHY AUDIO AMP HUB CAMERA USB WIFI MIC IR RX LED s HIR HSC2 SMART CORE BT SWITCH UNIT RF L R L R K BOARD AUDIO AMP 1 AUDIO AMP 2 POWER SUPPLY G4 POWER SUPPLY G3 ...

Page 11: ...IN AC_IN CN6101 K0 BOARD CN4801 AC N 1 12 1 PVDD AU AC L 2 13 2 PVDD AU 14 3 PVDD AU CN6402 6 4 GND BL_ERR 1 1 7 5 GND LD_ERR 2 2 8 6 GND AU DIGITAL_STBY 3 3 BL_ON 4 4 GND 5 5 REG12V 6 6 CN6102 AC N 1 1 AC L 3 3 CN6101 AC N 1 1 AC L 3 3 CN6603 BL_ERR 1 1 LD_ERR 2 2 DIGITAL_STBY 3 3 BL_ON 4 4 GND 5 5 REG12V 6 6 CN6601 CN2003 VLED_VCC 1 14 14 1 SET_12V VLED_VCC 2 13 NC 2 SA_REF_L VLED_VCC 3 12 12 3 ...

Page 12: ... 2 5V on pin 28 of CN6401 on Power Supply Yes No Main Board Press power button while monitoring pin 27 of CN6401 on Power Supply Board High 3 3V appears momentarily Yes No Power Supply Board Power Supply Board Power Supply Board Remove AC power and wait at least 30 seconds before reapplying For Part Number information refer to Section 4 Exploded View Part Number Information on page 21 ...

Page 13: ...Board No Yes 2X Main Board 3X 4X No Yes 5X Yes 6X No 7X Imediately LCD Panel LD Board TCON LCD Panel Yes No After a while Check ventilation 10X HEM3 Board 8X See Triage Chart 10X HEM3 Board 9X Tuner Board Main Board Power Supply Board For Part Number information refer to Section 4 Exploded View Part Number Information on page 21 ...

Page 14: ...n Test patterns display on screen Yes No TCON LCD Panel Sony logo appears momentarily No Main Board No Yes Yes Main Board Locate CN6401 on Power Supply Board Zero volts at Pin 5 TCON LCD Panel Yes No Zero volts at Pin 3 Yes Main Board No LCD Panel For Part Number information refer to Section 4 Exploded View Part Number Information on page 21 ...

Page 15: ... Yes Improper or missing colors Yes Main Board No Vertical lines or bars No Yes Lines move when wide mode changed Yes No TCON LCD Panel Main Board LCD Panel Any single or isolated vertical lines Yes LCD Panel More than 1 vertical band No Yes TCON LCD Panel For Part Number information refer to Section 4 Exploded View Part Number Information on page 21 ...

Page 16: ...n Yes Main Board No Yes Press 3D button on Remote Commander and select Simulated 3D Active 3D Glasses View image with known working pair of Active 3D Glasses Double images become one Yes 3D OK No Bluetooth Board 3D Not Working Double images become one Remote works OK For Part Number information refer to Section 4 Exploded View Part Number Information on page 21 ...

Page 17: ...air resolved the issue REMOVING THE TABLE TOP STAND 1 Place TV in a standing position on a flat surface Then locate and remove 1 screw from the Camera Module to lift as shown and detach from TV 2 Place TV face down on a flat and soft surface Locate and remove the screws as shown to detach the Right and Left Stand REMOVING THE REAR COVER 1 Locate the Side Cover and lift as shown to detach 2 Locate ...

Page 18: ...3 Locate the K0 Board and remove 4 screws then lift as shown to detach K0 Board K0 Board 4 Locate and remove 4 screws from the Tuner Board release the clip and lift as shown to detach Tuner Board Tuner Board CAUTION Do not hit or press the clips located on the Back Chassis while installing and or replacing new parts Pressure on the clips may detach them from the Back Chassis Please refer to the il...

Page 19: ...ress 2 until 002 MODEL category displays 10 Press 1 until 001 DEST item displays DIGITAL SERVICE 002 MODEL 001 DEST ATSC_UC_BASE CAUTION If the incorrect Destination Data Value is selected it may corrupt the Sofware requiring a Main Board replacement 11 Select the correct destination of the TV press 3 to increase or 6 to decrease the data value Use the table below for reference Model Name Destinat...

Page 20: ... 99999999 _ _ _ _ _ _ _ CAUTION The Serial Number can only be selected once Be sure to verify the information is correct before saving the changes 20 Enter the Serial Number of the TV NOTE If the incorrect Serial Number is entered press RETURN to go back to the Serial Number input screen and re enter the correct number 21 Press to save the Serial Number DIGITAL MODEL SERVICE SerialNumberEdit 1 Ser...

Page 21: ... history and error count press 8 0 d Press POWER to exit the Self Check screen 13 Cycle AC Power Unplug and plug AC Cord from the outlet REPLACING THE POWER SUPPLY BOARDS 1 Locate both Power Supply Boards disconnect all connectors then remove 5 screws from G3 Board and lift as shown to detach 2 Remove screws from G4 Board then lift as shown to detach from TV 3 Locate the Sheet Insulation and lift ...

Page 22: ...as shown to detach USB Assembly USB Assembly 2 Release the USB connector from the Bracket Top Then lift USB Holder to detach from Cable with Connector USB as shown USB Holder USB Holder Cable with Connector USB Cable with Connector USB REMOVING THE SPEAKERS 1 Remove screws from Speaker Woofer disconnect connectors and lift as shown to detach 2 Disconnect the Speaker connectors and lift to detach 3...

Page 23: ...to release the clips and detach 4 Locate the Light Case Assembly press down to release the clips and detach from the Smart Core Light Case Assembly Light Case Assembly 5 Remove 1 screw and release the Back Cover clips as shown 6 Lift the Back Cover to detach it from the Smart Core Back Cover Back Cover 7 Locate the Mic Unit and lift as shown to detach Mic Unit Mic Unit 8 Release the BT Module and ...

Page 24: ... as shown to detach it from the Front Cover Wireless Lan Card Wireless Lan Card 10 Release the Top Cover clips and lift to detach from Bottom Case Top Cover Top Cover 11 Release the HSC2 M Board clip and lift to remove from Bottom Case HSC2 M Board HSC2 M Board Bottom Case Bottom Case ...

Page 25: ...nes of the diagram NOTE The components identified by shading and mark are critical for safety Replace only with part number specified NOTE The components identified by a red outline and a mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A SECTION 4 EXPLODED VIEW PART NUMBER INFORMATION TABLE TOP STAND...

Page 26: ... and or replaced See Appendix A 55 51 52 53 54 56 58 57 59 60 61 51 4 489 267 01 BRACKET TOP 52 4 486 061 01 USB HOLDER 53 1 848 165 11 CABLE WITH CONNECTOR USB 54 1 458 820 11 CAMERA MODULE 55 4 478 061 01 REAR COVER 56 4 478 078 11 COVER TERMINAL SIDE 57 4 529 325 01 LABEL SIDE TERMINAL ORDER THIS PART WHEN REPLACING THE REAR COVER 58 4 478 080 11 COVER TERMINAL REAR 59 4 527 285 01 LABEL REAR T...

Page 27: ... must be adhered to whenever these components are repaired and or replaced See Appendix A 102 101 103 104 106 107 103 107 108 103 103 Smart Core Bracket SWF 105 101 4 487 091 01 HOLDER SIDE SW 102 1 798 510 11 SWITCH UNIT 103 4 486 528 01 BRACKET STAND 104 1 859 005 11 SPEAKER BOX LEFT 105 2 650 770 31 SLIDE CLAMP 106 1 859 004 11 SPEAKER BOX WOOFER 107 4 486 588 01 BRACKET SC 108 1 859 005 21 SPE...

Page 28: ...omponents are repaired and or replaced See Appendix A 152 152 153 152 152 154 155 156 151 Main Plate Bracket RL Bracket RL 151 NA LCD PANEL MODULE FOR LCD PANELAND TCON BOARD PART NUMBER INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL 152 4 486 590 01 BRACKET VESA 153 4 480 396 51 BRACKET SIDE 154 1 474 579 11 G3 BOARD COMPLETE 155 1 474 580 11 G4B BOARD COMPLETE 156 4 487 095 01 SHEET INSULATI...

Page 29: ...in Plate 201 4 457 451 01 SHEET THERMAL BAF ORDER THIS PART WHEN REPLACING THE MAIN BOARD 202 4 447 962 01 HOLDER HS 203 A 2039 748 A BAXF BOARD COMPLETE AFTER REPLACING THE MAIN BOARD YOU MUST UPDATE THE SOFTWARE TO THE LATEST VERSION 204 4 487 105 01 SHEET THERMAL AYU2 A ORDER THIS PART WHEN REPLACING THE MAIN BOARD 205 4 487 101 01 HOLDER HS WS 206 A 1989 740 A TUS BOARD COMPLETE AFTER REPLACIN...

Page 30: ...onfidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A 251 252 253 254 255 256 257 258 SMART CORE BLOCK 251 4 480 410 01 TOP COVER 252 A 1969 163 A HSC2 BOARD MOUNTED 253 4 487 567 01 BOTTOM CASE 254 4 480 411 01 FRONT COVER 255 1 492 760 12 BT MODULE 256 1 458 723 11 WIRELESS LAN CARD 257 1 458 793 11 MIC UNIT 258 4 4...

Page 31: ...replaced See Appendix A CONNECTORS 301 302 305 304 303 309 306 307 308 301 1 910 109 26 HARNESS ASSEMBLY G3 G4B LD 302 1 846 714 11 CONNECTOR ASSEMBLY 3P G3 G4B 303 1 910 109 24 CONNECTOR ASSEMBLY 28P BAXF K0 G3 WOOFER 304 1 910 109 19 FLEXIBLE FLAT CABLE 20P BAXF LD 305 1 910 109 29 FLEXIBLE FLAT CABLE 30P BAXF LD 306 1 848 310 11 LVDS FLEXIBLE FLAT CABLE 41P BAXF TCON 307 1 848 311 11 LVDS FLEXI...

Page 32: ...aced See Appendix A SCREWS Rear Cover 4 Neck Stand to TV 4 AC Inlet 2 Bracket SC 2 Holder Side SW 1 K0 Board 4 Main Board 7 Rear Cover 3 Smart Core 1 SCREW ORNAMENTAL M6X12 SCREW PSW M3X6 W12 SCREW PSW M3X6 SCREW BVTP 4X12 TYPE2 IT 3 2 580 608 01 4 256 393 11 2 990 421 41 2 580 639 01 P N DESCRIPTION XBR 65X950B Tuner Board 4 G3 Board 5 G4B Board 5 Main Plate 8 Bracket AC Inlet 1 Bracket SWF 6 SCR...

Page 33: ...GLASSES 4 533 561 11 MANUAL INSTRUCTION MISCELLANEOUS PART NO DESCRIPTION 4 463 174 01 BADGE XBR LOGO 4 487 523 01 CATCH HOOK N 4 262 708 04 CLAMPER CABLE 4 485 653 01 CLAMPER CABLE M 3 299 071 08 FLYER SAFETY 4 452 920 01 GASKET TU 1 845 283 11 IR BLASTER 4 100 136 01 SHEET CORE C 4 537 540 01 SHEET THERMAL DDR 4 298 004 01 SPACER B 4 449 083 01 SPACER 22 C 3 674 673 22 STOPPER A 7 600 031 97 TAP...

Page 34: ...key components shall be identified with a red outline and a 2 Only repair boards or components listed in the service manual shall be utilized for replacement and or repair 3 Disassembly decryption or reverse engineering component s is strictly prohibited 4 Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced d...

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