XBR-65/75X850E
TROUBLE SHOOTING
TRIAGE
1.
Confirm the symptom from the customer.
2.
Select that symptom from the chart.
3.
Bring all the boards and cables listed for that symptom.
4.
Follow the troubleshooting charts in the technical guides to isolate the board.
5.
Chart Color Code.
RED DOT: Most likely defective part
BLUE TRIANGLE: Secondary possible defective part
BLACK TEXT: Board that may correct the symptom
18
Reference
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
Symptoms - no shutdown
Error log record only
No
Power
Video
- missing or distorted
Remote
Network
Audio
Smart Core
Bluetooth (BT)
2
3
4
5
6
7
8
TU_
DEM
OD
TCON
_ERR
FRCTC
_I2C
AUD_
ERR_
I2C
4KPQ_
ERR_
I2C
No White Power
LED & does not
respond to
remote (Dead
Set)
Stationary
colored
lines or
dots
No video
One of
Inputs
NO RF
input
No video
all Inputs No Remote
Wireless
can't connect
No Audio
Smart Core no LED
(Set is still alive)
Bluetooth / One
Step Remote (OSR)
can't connect
B* Board
p
l
p
p
l
l
p
p
l
l
l
p
p
l
l
l
p
p
l
p
p
G* Board
l
p
p
l
l
p
H* Board
p
l
l
Speaker
p
l
Tuner board
l
p
l
Wifi & BT
Module
l
l
V By One FFC
p
p
p
p
Tcon
l
l
p
p
LCD Panel
p
l
p
l
p
Problem
Power Power
LD
Panel
(Communication)
Panel
(Backlight) TEMP 4KPQ
Audio
BCM
Summary of Contents for BRAVIA XBR-65X850E
Page 61: ...XBR 65 75X850E DISASSEMBLY 1 6 TAPE 1 XBR 65X850E 61 TAPE TAPE ...
Page 62: ...XBR 65 75X850E DISASSEMBLY 1 7 TAPE 1 XBR 65X850E 62 TAPE TAPE TAPE ...
Page 64: ...TAPE TAPE XBR 65 75X850E DISASSEMBLY 1 9 TAPE 1 XBR 65X850E 64 ...
Page 65: ...TAPE XBR 65 75X850E DISASSEMBLY 1 10 TAPE AND WIRE DRESSING 1 XBR 65X850E 65 TAPE ...
Page 68: ...XBR 65 75X850E DISASSEMBLY 1 13 WIRE DRESSING 1 XBR 65X850E 68 1 2 3 ...
Page 76: ...XBR 65 75X850E DISASSEMBLY 1 21 SLIDE CLAMP 1 XBR 65X850E 76 1 2 1 2 SLIDE CLAMP SLIDE CLAMP ...
Page 77: ...XBR 65 75X850E DISASSEMBLY 1 22 BRACKET SIDE SBT M 1 XBR 65X850E 77 1 3 2 BRACKET SIDE SBT M ...
Page 87: ...XBR 65 75X850E DISASSEMBLY 2 2 COVER TOP FRE 2 SMART CORE H65 87 1 NOTE 2 3 4 COVER TOP FRE ...
Page 94: ...XBR 65 75X850E DISASSEMBLY 3 6 TAPE 3 XBR 75X850E 94 TAPE TAPE TAPE TAPE ...
Page 97: ...XBR 65 75X850E 3 9 TAPE 3 XBR 75X850E 97 TAPE TAPE TAPE DISASSEMBLY ...
Page 99: ...XBR 65 75X850E 3 11 WIRE DRESSING 3 XBR 75X850E 99 DISASSEMBLY ...
Page 100: ...XBR 65 75X850E 3 12 WIRE DRESSING 3 XBR 75X850E 100 1 2 DISASSEMBLY ...
Page 106: ...XBR 65 75X850E DISASSEMBLY 3 18 TAPE 3 XBR 75X850E 106 1 TAPE TAPE TAPE TAPE NOTE 2 ...
Page 119: ...XBR 65 75X850E DISASSEMBLY 4 2 COVER TOP FRE 4 SMART CORE H 119 1 2 3 4 COVER TOP FRE NOTE ...